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via Talent.com
posted_at: 6 days agoschedule_type: Full-time
The next step in your career could lead to your greatest adventure! As the #1 leader in hospitality worldwide, Marriott has 7,500+ hotel properties and 30 top hotel brands.
Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it...
• As a Front Desk Agent, you'll : Process all guest check-ins by
The next step in your career could lead to your greatest adventure! As the #1 leader in hospitality worldwide, Marriott has 7,500+ hotel properties and 30 top hotel brands.
Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it...
• As a Front Desk Agent, you'll : Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key;
• Process all payment types such as room charges, cash, checks, debit, or credit; Process all check-outs including resolving any late and disputed charges;
Unmatched opportunities await you!
Last updated : 2024-04-17 Show more details...
Whether you are seeking to grow with new opportunities, work beside teammates that feel like family, or make a difference in the world, Marriott helps you live life to its fullest, no matter how you define it...
• As a Front Desk Agent, you'll : Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key;
• Process all payment types such as room charges, cash, checks, debit, or credit; Process all check-outs including resolving any late and disputed charges;
Unmatched opportunities await you!
Last updated : 2024-04-17 Show more details...
via ZipRecruiter
posted_at: 4 days agoschedule_type: Part-time
Job Purpose
Juniper, the Beautiful and Brand New Rooftop Restaurant, located atop AC Hotel by Marriott Greenville Downtown is seeking Host/Hostess. The purpose of the Host/Hostess is to greet guests with warm hospitality and insure smooth operation so the guests receive a high level of service from all restaurant associates...
Essential Job Functions
• Display friendly attitude greeting and seating guests. Seat and present guest with clean menus.
Job Purpose
Juniper, the Beautiful and Brand New Rooftop Restaurant, located atop AC Hotel by Marriott Greenville Downtown is seeking Host/Hostess. The purpose of the Host/Hostess is to greet guests with warm hospitality and insure smooth operation so the guests receive a high level of service from all restaurant associates...
Essential Job Functions
• Display friendly attitude greeting and seating guests. Seat and present guest with clean menus. Seat all stations equitably assuring equal distribution of parties.
• Keep reception area clean and neat.
• Know locations of all outlets and services.
• Answer phone properly and promptly giving name of restaurant and identifying self.
• Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
• Assist guests in finding rooms, conference rooms, meeting rooms and banquets when necessary.
• Know what is happening on property in order to assist guests as needed.
• Assure smooth transition at shift change remaining on duty until relief is present.
• Collect and inspect all menus, discarding all worn ones and then replacing them.
• Strong menu knowledge about the offerings in the restaurant(s).
• Keep Reservation Book up to date and accurate at all times
• Responsible for the use of a bank when needed.
• Be flexible, reliable and available for scheduling due to business demands.
• Assist with bussing tables, pouring water and resetting tables as needed
• Assist managers as necessary with light administrative responsibilities.
Experience/Education
High school diploma or general education degree or equivalent combination of education and experience preferred.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment Show more details...
Juniper, the Beautiful and Brand New Rooftop Restaurant, located atop AC Hotel by Marriott Greenville Downtown is seeking Host/Hostess. The purpose of the Host/Hostess is to greet guests with warm hospitality and insure smooth operation so the guests receive a high level of service from all restaurant associates...
Essential Job Functions
• Display friendly attitude greeting and seating guests. Seat and present guest with clean menus. Seat all stations equitably assuring equal distribution of parties.
• Keep reception area clean and neat.
• Know locations of all outlets and services.
• Answer phone properly and promptly giving name of restaurant and identifying self.
• Be familiar with menu items and daily specials, including basic knowledge of food and ingredients.
• Assist guests in finding rooms, conference rooms, meeting rooms and banquets when necessary.
• Know what is happening on property in order to assist guests as needed.
• Assure smooth transition at shift change remaining on duty until relief is present.
• Collect and inspect all menus, discarding all worn ones and then replacing them.
• Strong menu knowledge about the offerings in the restaurant(s).
• Keep Reservation Book up to date and accurate at all times
• Responsible for the use of a bank when needed.
• Be flexible, reliable and available for scheduling due to business demands.
• Assist with bussing tables, pouring water and resetting tables as needed
• Assist managers as necessary with light administrative responsibilities.
Experience/Education
High school diploma or general education degree or equivalent combination of education and experience preferred.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment Show more details...
via Talent.com
posted_at: 1 day agoschedule_type: Full-time
Food & Beverage Manager ( Juniper Roof Top Restaurant)
Job Category : Food & Beverage Requisition Number : FOODB02152 Showing 1 location Job Details...
Description
Job Purpose
Juniper, the Beautiful and Brand New Rooftop Restaurant, located atop AC Hotel by Marriott Greenville Downtown is seeking a Food & Beverage Manager.
The purpose of the Food & Beverage Manager is to oversee, control and administer all Food & Beverage outlets maintaining
Food & Beverage Manager ( Juniper Roof Top Restaurant)
Job Category : Food & Beverage Requisition Number : FOODB02152 Showing 1 location Job Details...
Description
Job Purpose
Juniper, the Beautiful and Brand New Rooftop Restaurant, located atop AC Hotel by Marriott Greenville Downtown is seeking a Food & Beverage Manager.
The purpose of the Food & Beverage Manager is to oversee, control and administer all Food & Beverage outlets maintaining and exceeding AURO Hotels and Brand Standards in each outlet.
Essential Job Functions
Understand and apply all hotel safety and security procedures to maintain a secure and safe environment for employees and guests at all times.
In the event of an accident, get medical attention if necessary and contact GM or MOD. Responsible for making sure a Workers Comp or General Liability claim is filed within 24?hours.
• Maintain an organized and efficient Food & Beverage Department.
• Determine, communicate and monitor achievement standards and standards of performance on a timely basis.
• Handle disciplinary action and counseling sessions as necessary.
• Work in a fast paced and customer service oriented environment; perform duties under pressure and meet deadlines in a timely manner.
• Help oversees operation of all food and beverage operations and kitchens.
• Knowledgeable of computer terminal, POS System, Delphi, and Time and Attendance
• Attend BEO, Staff and Food & Beverage Meetings.
• Handle accounting for all purchases and inventory.
• Analyze and monitor day?to?day operation reports, monthly and yearly financial statements, labor costs.
• Perform Special projects as necessary for the General Manager and / or Resource Center.
• Communicate with other Managers regarding internal events.
• Handle planning and execution of hotel sponsored events as required.
• Taste food and beverage products from all areas, to ensure quality and consistency.
• Handle customers who are satisfied or dissatisfied with any service provided in the F&B area.
• Oversee all formal or informal disciplinary action regarding any F&B associate.
• Monitor F&B Computer POS systems; Assists in monitoring of cashier procedures. ? Accountable for beverage cost for outlets.
• Work job responsibilities of associates when business dictates.
• Handle Manager on Duty Responsibilities as required.
• Maintain communication with the Executive Chef on developing and creating menus, culinary organization and procedures.
Experience / Education
Minimum of Five (5) years Food & Beverage and Hotel experience. Must have previous management in a property of similar size and nature;
must have Food & Beverage product and equipment knowledge.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Last updated : 2024-04-22 Show more details...
Job Category : Food & Beverage Requisition Number : FOODB02152 Showing 1 location Job Details...
Description
Job Purpose
Juniper, the Beautiful and Brand New Rooftop Restaurant, located atop AC Hotel by Marriott Greenville Downtown is seeking a Food & Beverage Manager.
The purpose of the Food & Beverage Manager is to oversee, control and administer all Food & Beverage outlets maintaining and exceeding AURO Hotels and Brand Standards in each outlet.
Essential Job Functions
Understand and apply all hotel safety and security procedures to maintain a secure and safe environment for employees and guests at all times.
In the event of an accident, get medical attention if necessary and contact GM or MOD. Responsible for making sure a Workers Comp or General Liability claim is filed within 24?hours.
• Maintain an organized and efficient Food & Beverage Department.
• Determine, communicate and monitor achievement standards and standards of performance on a timely basis.
• Handle disciplinary action and counseling sessions as necessary.
• Work in a fast paced and customer service oriented environment; perform duties under pressure and meet deadlines in a timely manner.
• Help oversees operation of all food and beverage operations and kitchens.
• Knowledgeable of computer terminal, POS System, Delphi, and Time and Attendance
• Attend BEO, Staff and Food & Beverage Meetings.
• Handle accounting for all purchases and inventory.
• Analyze and monitor day?to?day operation reports, monthly and yearly financial statements, labor costs.
• Perform Special projects as necessary for the General Manager and / or Resource Center.
• Communicate with other Managers regarding internal events.
• Handle planning and execution of hotel sponsored events as required.
• Taste food and beverage products from all areas, to ensure quality and consistency.
• Handle customers who are satisfied or dissatisfied with any service provided in the F&B area.
• Oversee all formal or informal disciplinary action regarding any F&B associate.
• Monitor F&B Computer POS systems; Assists in monitoring of cashier procedures. ? Accountable for beverage cost for outlets.
• Work job responsibilities of associates when business dictates.
• Handle Manager on Duty Responsibilities as required.
• Maintain communication with the Executive Chef on developing and creating menus, culinary organization and procedures.
Experience / Education
Minimum of Five (5) years Food & Beverage and Hotel experience. Must have previous management in a property of similar size and nature;
must have Food & Beverage product and equipment knowledge.
Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment.*
Qualifications
Skills
Behaviors
Motivations
Education
Experience
Licenses & Certifications
Last updated : 2024-04-22 Show more details...
via ZipRecruiter
posted_at: 24 days agoschedule_type: Full-timesalary: 90K–110K a year
Located in the heart of Auburn, Alabama, our hotel is known for its exceptional service, luxurious accommodations, and stunning views of Auburn University's campus. Our culinary offerings include room service, breakfast and lunch caf, banquet and event division, and a top-floor restaurant, all dedicated to providing our guests with unforgettable gastronomic experiences.
We are currently seeking... an experienced and innovative Director of Food and
Located in the heart of Auburn, Alabama, our hotel is known for its exceptional service, luxurious accommodations, and stunning views of Auburn University's campus. Our culinary offerings include room service, breakfast and lunch caf, banquet and event division, and a top-floor restaurant, all dedicated to providing our guests with unforgettable gastronomic experiences.
We are currently seeking... an experienced and innovative Director of Food and Beverage to lead our culinary team and oversee all aspects of our dining establishments. The ideal candidate should have a distinguished career in the luxury hotel industry, possess excellent attention to detail, prioritize guest satisfaction, and be able to pioneer advancements in food and beverage services.
As Director of Food and Beverage your Responsibilities:
• Collaborate with the General Manager to devise and execute strategic initiatives aimed at bolstering revenue, elevating guest satisfaction, and upholding uncompromising standards of excellence throughout our dining venues.
• Provide visionary leadership to our food and beverage team, spearheading recruitment, training, and mentorship initiatives to ensure optimal service delivery and performance.
• Work closely with our culinary experts to craft inventive and diverse menus that resonate with contemporary culinary trends, cater to guest preferences, and drive profitability.
• Establish and enforce rigorous standard operating procedures for food and beverage service, guaranteeing uniformity, excellence, and compliance with health and safety protocols.
• Continuously refine and enhance guest experiences through attentive service, personalized interactions, and proactive resolution of guest feedback.
• Take charge of budgeting, forecasting, and financial performance within our food and beverage operations, striving to maximize revenue, minimize expenses, and optimize profitability.
• Lead the planning and execution of banquets, events, and catering services, collaborating seamlessly with clients, vendors, and internal teams to surpass guest expectations.
• Foster positive partnerships with suppliers and vendors, sourcing premium ingredients, products, and services at competitive rates.
• Ensure adherence to pertinent health, safety, and sanitation standards, as well as liquor licensing regulations and other legal mandates.
Qualifications for the Director of Food and Beverage:
• Bachelors degree in Hospitality Management, Culinary Arts, or a related field is preferred.
• At least 5 years of progressive experience in food and beverage management, ideally within a luxury hotel or upscale restaurant environment.
• Demonstrated leadership prowess, with a proven track record of assembling and motivating high-performing teams.
• Proficiency in financial management, budgeting, and cost control, coupled with a keen business acumen.
• Exceptional communication and interpersonal skills, adept at engaging with guests, colleagues, and stakeholders across all levels.
• Innate creativity coupled with a fervent dedication to culinary excellence, innovation, and guest satisfaction.
• Comprehensive understanding of industry trends, best practices, and regulatory standards.
• Willingness to work evenings, weekends, and holidays as necessary.
Director of Food and Beverage Benefits:
• Competitive base salary ranging from $90,000 to $110,000.
• Comprehensive benefits package inclusive of health insurance, retirement plans, and generous paid time off.
• Opportunity to thrive in a dynamic and prestigious hospitality environment alongside a supportive team devoted to excellence.
• Relocation assistance available
If this opportunity excites you, we would love to hear from you! Please apply by responding to this advertisement or sending your resume directly toandrew@haakerecruiting.com Show more details...
We are currently seeking... an experienced and innovative Director of Food and Beverage to lead our culinary team and oversee all aspects of our dining establishments. The ideal candidate should have a distinguished career in the luxury hotel industry, possess excellent attention to detail, prioritize guest satisfaction, and be able to pioneer advancements in food and beverage services.
As Director of Food and Beverage your Responsibilities:
• Collaborate with the General Manager to devise and execute strategic initiatives aimed at bolstering revenue, elevating guest satisfaction, and upholding uncompromising standards of excellence throughout our dining venues.
• Provide visionary leadership to our food and beverage team, spearheading recruitment, training, and mentorship initiatives to ensure optimal service delivery and performance.
• Work closely with our culinary experts to craft inventive and diverse menus that resonate with contemporary culinary trends, cater to guest preferences, and drive profitability.
• Establish and enforce rigorous standard operating procedures for food and beverage service, guaranteeing uniformity, excellence, and compliance with health and safety protocols.
• Continuously refine and enhance guest experiences through attentive service, personalized interactions, and proactive resolution of guest feedback.
• Take charge of budgeting, forecasting, and financial performance within our food and beverage operations, striving to maximize revenue, minimize expenses, and optimize profitability.
• Lead the planning and execution of banquets, events, and catering services, collaborating seamlessly with clients, vendors, and internal teams to surpass guest expectations.
• Foster positive partnerships with suppliers and vendors, sourcing premium ingredients, products, and services at competitive rates.
• Ensure adherence to pertinent health, safety, and sanitation standards, as well as liquor licensing regulations and other legal mandates.
Qualifications for the Director of Food and Beverage:
• Bachelors degree in Hospitality Management, Culinary Arts, or a related field is preferred.
• At least 5 years of progressive experience in food and beverage management, ideally within a luxury hotel or upscale restaurant environment.
• Demonstrated leadership prowess, with a proven track record of assembling and motivating high-performing teams.
• Proficiency in financial management, budgeting, and cost control, coupled with a keen business acumen.
• Exceptional communication and interpersonal skills, adept at engaging with guests, colleagues, and stakeholders across all levels.
• Innate creativity coupled with a fervent dedication to culinary excellence, innovation, and guest satisfaction.
• Comprehensive understanding of industry trends, best practices, and regulatory standards.
• Willingness to work evenings, weekends, and holidays as necessary.
Director of Food and Beverage Benefits:
• Competitive base salary ranging from $90,000 to $110,000.
• Comprehensive benefits package inclusive of health insurance, retirement plans, and generous paid time off.
• Opportunity to thrive in a dynamic and prestigious hospitality environment alongside a supportive team devoted to excellence.
• Relocation assistance available
If this opportunity excites you, we would love to hear from you! Please apply by responding to this advertisement or sending your resume directly toandrew@haakerecruiting.com Show more details...
via Jooble
posted_at: 5 days agoschedule_type: Full-time
Omni Hotels - JobID: 107567 [Beverage Server / Crew Member] As a Barback at Omni Hotels, you'll: Assist the bartender(s) and wait staff in maintaining bar cleanliness and set-up, expediting food, replenishing supplies and service items as needed; Stock the bar stations to par, requisition items and maintain a par level of liquor bottles; Maintain clean and polished glassware; Be familiar with the liquors and beers sold in the bar...Hiring Immediately
Omni Hotels - JobID: 107567 [Beverage Server / Crew Member] As a Barback at Omni Hotels, you'll: Assist the bartender(s) and wait staff in maintaining bar cleanliness and set-up, expediting food, replenishing supplies and service items as needed; Stock the bar stations to par, requisition items and maintain a par level of liquor bottles; Maintain clean and polished glassware; Be familiar with the liquors and beers sold in the bar...Hiring Immediately >>
Show more details...
via Geebo
posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
Charleston, SC Charleston, SC Full-time Full-time $100,000 - $125,000 a year $100,000 - $125,000 a year 14 hours ago 14 hours ago 14 hours ago Hotel Manager About The Dewberry As a 2022 Cond Nast Traveler Gold List award recipient for best hotel in the world, The Dewberry is in the heart of downtown Charleston, bordering historic Marion Square, just steps from the shopping and dining on King... Street, Museum Mile and The Gaillard Center.
Offering
Charleston, SC Charleston, SC Full-time Full-time $100,000 - $125,000 a year $100,000 - $125,000 a year 14 hours ago 14 hours ago 14 hours ago Hotel Manager About The Dewberry As a 2022 Cond Nast Traveler Gold List award recipient for best hotel in the world, The Dewberry is in the heart of downtown Charleston, bordering historic Marion Square, just steps from the shopping and dining on King... Street, Museum Mile and The Gaillard Center.
Offering 154 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L.
Mendel Rivers (circa 1964) federal building and pays homage to Charleston's mid-century architectural splendor.
The hotel is the result of owner John Dewberry's vision of Southern Reimagined, which he developed over the course of an eight-year renovation and preservation of the building.
The hotel features unique event spaces, the nationally celebrated and James Beard Award Nominated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, and an urban oasis featuring Natura Biss at The Spa.
The Dewberry is committed to delivering a world-class experience to our discerning guests with a thoughtful approach and flawless execution.
We are known among our teammates, our guests and our community as leaders in our field of hospitality who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations.
Overview The Hotel Manager will oversee the Hotel Operations (Rooms, F&B, Spa, Engineering, Sales and Events) throughout the hotel with a primary focus on the guest experience and upholding The Dewberry's 5- star service standards.
This position will be present on the floor as a recognizable brand ambassador, responsible for holding teams accountable, and creating continuity between all operating departments.
This position does require nights and weekends, as needed.
Operational
Responsibilities:
Acts as a Ma tre D of the hotel, creating successful teams with a focus on Guest Services, 5- Star/Forbes Standards and Training o Demonstrate and promote teamwork among all departments o Communicates daily to Division Heads to obtain/provide current information regarding daily activities/functions and upcoming events o Evaluates individual employee performance o Determines areas in need of improvement and required training o Determines requirements needed for teammate advancement Supports and leads the division heads of the Rooms, Spa, Food & Beverage, Engineering, and Sales and Events Team.
o Achieve profit and elevate performance of stated hotel departments o Improves overall hotel guest satisfaction scores o Set goals to achieve specific objectives o Implement resolutions to guest problems/complaints and communicate follow-up actions to team o Approve all policies and procedures developed by the respective managers for the operation of the hotel.
Works directly with the Director of Talent and Education to interview and recruit top people o Selects, trains, appraises, coaches, counsels, and disciplines according to The Dewberry brand standards to ensure superior levels of performance.
Ensures Compliance and Safety Protocols are maintained to ensure the safety of all hotel guests and teammates.
Conducts frequent inspection/analysis/critique of all hotel operations Works with the leadership team to ensure alignment of The Dewberry brand and the overall goals of the business.
Financial Responsibilities Drives the sales culture in the hotel through active involvement in selling and planning Encourages the team to develop effective revenue management strategies Sets aggressive goals that will drive the property's financial performance.
Aims to meet all group leaders, VIPs, and site visit contacts Works with department managers to establish staffing controls and evaluates payroll Manages food cost and inventory control o Approves pricing of all food and beverage menus Works to analyze current business and industry trends; project future expectations and needs; develop long term budgets and capital improvement plans for the outlets.
Works closely with the Managing Director to achieve all support services and related goals Other duties as assigned About Candidate Understands the flexibility required to operate a 24-hour operation- must be available evenings, weekends, and holidays.
Manages the FOH and BOH teams, working floor shifts creating a positive work environment, driving sales, motivating the team, and creating exceptional guest experiences.
Passionate hotel leader with a minimum of 8 years of operational management experience (Director level) in an independent or luxury property A post-secondary diploma or degree Previous luxury hotel, 5-star/Forbes experience Experience with budgets, P&L, financial statements, and aching profit Successful track record in managing F&B, Spa, Housekeeping, Front Office, etc.
Strategic thinker, problem solver, multi-tasker, and an excellent communicator, both verbal and written.
Charismatic, approachable, and intelligent leader who is able to motivate, manage, and develop a large and diverse team.
Self-starter who is results-oriented and who appreciates and takes initiative on both the essential details and the bigger picture Hands-on approach to leading while also being a team player with a 'sleeves-rolled-up' mentality Superb time management skills with the ability to prioritize a multitude of projects while staying organized Impeccable presentation and grooming as well as communication Compensation:
Salary plus bonus eligible Paid Time Off Free Parking
Dry Cleaning Clothing Allotment Hotel Dining Benefits package including 401K (with company match), health, dental and vision insurance A collaborative company culture that encourages cooperation and communication Job Type:
Full-time Pay:
$100,000.
00 - $125,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule:
10 hour shift 8 hour shift Day shift Evening shift Holidays Monday to Friday Night shift Weekend availability Ability to commute/relocate:
Charleston, SC 29403:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel management:
8 years (Preferred) Training & development:
5 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
Offering 154 thoughtfully appointed rooms, world-class service and unparalleled views, The Dewberry occupies the former L.
Mendel Rivers (circa 1964) federal building and pays homage to Charleston's mid-century architectural splendor.
The hotel is the result of owner John Dewberry's vision of Southern Reimagined, which he developed over the course of an eight-year renovation and preservation of the building.
The hotel features unique event spaces, the nationally celebrated and James Beard Award Nominated cocktail program at the brass bar in The Living Room, the whimsical cocktail lounge Citrus Club, and an urban oasis featuring Natura Biss at The Spa.
The Dewberry is committed to delivering a world-class experience to our discerning guests with a thoughtful approach and flawless execution.
We are known among our teammates, our guests and our community as leaders in our field of hospitality who are authentic, humble and innovative operators driven to anticipate needs and exceed expectations.
Overview The Hotel Manager will oversee the Hotel Operations (Rooms, F&B, Spa, Engineering, Sales and Events) throughout the hotel with a primary focus on the guest experience and upholding The Dewberry's 5- star service standards.
This position will be present on the floor as a recognizable brand ambassador, responsible for holding teams accountable, and creating continuity between all operating departments.
This position does require nights and weekends, as needed.
Operational
Responsibilities:
Acts as a Ma tre D of the hotel, creating successful teams with a focus on Guest Services, 5- Star/Forbes Standards and Training o Demonstrate and promote teamwork among all departments o Communicates daily to Division Heads to obtain/provide current information regarding daily activities/functions and upcoming events o Evaluates individual employee performance o Determines areas in need of improvement and required training o Determines requirements needed for teammate advancement Supports and leads the division heads of the Rooms, Spa, Food & Beverage, Engineering, and Sales and Events Team.
o Achieve profit and elevate performance of stated hotel departments o Improves overall hotel guest satisfaction scores o Set goals to achieve specific objectives o Implement resolutions to guest problems/complaints and communicate follow-up actions to team o Approve all policies and procedures developed by the respective managers for the operation of the hotel.
Works directly with the Director of Talent and Education to interview and recruit top people o Selects, trains, appraises, coaches, counsels, and disciplines according to The Dewberry brand standards to ensure superior levels of performance.
Ensures Compliance and Safety Protocols are maintained to ensure the safety of all hotel guests and teammates.
Conducts frequent inspection/analysis/critique of all hotel operations Works with the leadership team to ensure alignment of The Dewberry brand and the overall goals of the business.
Financial Responsibilities Drives the sales culture in the hotel through active involvement in selling and planning Encourages the team to develop effective revenue management strategies Sets aggressive goals that will drive the property's financial performance.
Aims to meet all group leaders, VIPs, and site visit contacts Works with department managers to establish staffing controls and evaluates payroll Manages food cost and inventory control o Approves pricing of all food and beverage menus Works to analyze current business and industry trends; project future expectations and needs; develop long term budgets and capital improvement plans for the outlets.
Works closely with the Managing Director to achieve all support services and related goals Other duties as assigned About Candidate Understands the flexibility required to operate a 24-hour operation- must be available evenings, weekends, and holidays.
Manages the FOH and BOH teams, working floor shifts creating a positive work environment, driving sales, motivating the team, and creating exceptional guest experiences.
Passionate hotel leader with a minimum of 8 years of operational management experience (Director level) in an independent or luxury property A post-secondary diploma or degree Previous luxury hotel, 5-star/Forbes experience Experience with budgets, P&L, financial statements, and aching profit Successful track record in managing F&B, Spa, Housekeeping, Front Office, etc.
Strategic thinker, problem solver, multi-tasker, and an excellent communicator, both verbal and written.
Charismatic, approachable, and intelligent leader who is able to motivate, manage, and develop a large and diverse team.
Self-starter who is results-oriented and who appreciates and takes initiative on both the essential details and the bigger picture Hands-on approach to leading while also being a team player with a 'sleeves-rolled-up' mentality Superb time management skills with the ability to prioritize a multitude of projects while staying organized Impeccable presentation and grooming as well as communication Compensation:
Salary plus bonus eligible Paid Time Off Free Parking
Dry Cleaning Clothing Allotment Hotel Dining Benefits package including 401K (with company match), health, dental and vision insurance A collaborative company culture that encourages cooperation and communication Job Type:
Full-time Pay:
$100,000.
00 - $125,000.
00 per year
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Paid time off Retirement plan Vision insurance Schedule:
10 hour shift 8 hour shift Day shift Evening shift Holidays Monday to Friday Night shift Weekend availability Ability to commute/relocate:
Charleston, SC 29403:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel management:
8 years (Preferred) Training & development:
5 years (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Talent.com
posted_at: 2 days agoschedule_type: Full-time
Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels...
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility
Overview
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels...
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :
• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
Need help finding the right job?
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Last updated : 2024-04-21 Show more details...
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels...
Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best.
Join a world of possibility with Aimbridge Hospitality.
Benefits
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following :
• Now offering Daily Pay ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
Need help finding the right job?
EEO Statement
Aimbridge Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Last updated : 2024-04-21 Show more details...
via Glassdoor
posted_at: 15 days agoschedule_type: Full-time and Part-timesalary: 15 an hour
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be... the best. Join a world of possibility with Aimbridge
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be... the best. Join a world of possibility with Aimbridge Hospitality.Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous and efficient service to all guests prior to arrival and throughout their stay while maximizing room revenue and occupancy.
QUALIFICATIONS:
• High School diploma or equivalent required; College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Ability to read comprehend and write simple instructions and/or short correspondence and memos
• Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
• An operational knowledge of Microsoft Office suite
• Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
• Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
• Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
• * Approach all encounters with guests and associates in a friendly service oriented manner.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
• Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
• Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
• Handle requests for information mail and messages in an efficient and courteous manner.
• Answer guest inquires about hotel service facilities and hours of operation.
• Answer inquiries from guests regarding restaurants transportation entertainment etc.
• Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
• Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
• Obtain all necessary information when taking room reservations and follow rate quoting scenario.
• Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
• Have knowledge of and assist in emergency procedures as required.
• Handle check-ins and check-outs in a friendly efficient and courteous manner.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
• Use proper two-way radio etiquette at all times when communicating with other associates.
• As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
• Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
• Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
COMPANY OVERVIEW
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
BENEFITS
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
Job Types: Full-time, Part-time
Pay: Up to $15.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
Schedule:
• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
Work setting:
• In-person
Work Location: In person Show more details...
QUALIFICATIONS:
• High School diploma or equivalent required; College course work in related field helpful.
• Experience in a hotel or a related field preferred.
• Possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
• Demonstrate the ability to multi-task be detail-oriented and be able to problem solve in order to effectively deal with internal and external customers.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high pressure situations.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems as necessary.
• Must be effective at listening to understanding and clarifying the issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data and basic arithmetic functions.
• Ability to perform numerical operations using basic counting adding subtracting multiplying and dividing
• Ability to read comprehend and write simple instructions and/or short correspondence and memos
• Ability to use logic to define the problem collect information establish facts draw valid conclusions interpret information and deal with abstract variables for unique or unfamiliar situations
• An operational knowledge of Microsoft Office suite
• Must be willing and have the ability to work a varied schedule that may include evenings nights weekends and holidays
• Holds an understanding of hotel products and guest services (i.e. lifestyle full service resort etc)
• Ability to participate in the creation of an enjoyable work environment
RESPONSIBILITIES:
• * Approach all encounters with guests and associates in a friendly service oriented manner.
• Maintain high standards of personal appearance and grooming which include wearing the proper uniform and name tag when working (per brand standards).
• Maintain regular attendance in compliance with Aimbridge Hospitality standards as required by scheduling which will vary according to the needs of the hotel.
• Comply at all times with Aimbridge Hospitality policies standards and regulations to encourage safe and efficient hotel operations.
• Greet and welcome all guests approaching the Front Desk in accordance with Aimbridge Hospitality standards; maintain a friendly and warm demeanor at all times.
• Maintain proper operation of the telephone switchboard and ensure that all Aimbridge Hospitality performance standards are met.
• Handle requests for information mail and messages in an efficient and courteous manner.
• Answer guest inquires about hotel service facilities and hours of operation.
• Answer inquiries from guests regarding restaurants transportation entertainment etc.
• Establish and maintain good communications and team work with fellow associates and other departments within the hotel.
• Be aware of all rates packages and special promotions; Be familiar with all in house groups; Be aware of closed out and restricted dates.
• Obtain all necessary information when taking room reservations and follow rate quoting scenario.
• Be familiar with all Aimbridge Hospitality policies and house rules as well as hospitality terminology.
• Have knowledge of and assist in emergency procedures as required.
• Handle check-ins and check-outs in a friendly efficient and courteous manner.
• Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
• Ensure logging and delivery of packages mail and messages as needed to guests and meeting rooms.
• Use proper two-way radio etiquette at all times when communicating with other associates.
• As needed deliver guest items such as luggage newspapers messages packages amenities or other items requested by guests or team members
• Maintain an up to date working knowledge of all property amenities as well as any special events local area attractions and things to do around the hotel.
• Perform other duties as assigned which may include but is not limited to the following: helping coworkers in other areas of the hotel maintaining a clean and organized work area and overall cleanliness and safety throughout the hotel and grounds
COMPANY OVERVIEW
As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
BENEFITS
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan
Job Types: Full-time, Part-time
Pay: Up to $15.00 per hour
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Health insurance
• Health savings account
• Paid time off
• Vision insurance
Schedule:
• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Night shift
Work setting:
• In-person
Work Location: In person Show more details...
via Fa-Evax-Saasfaprod1.Fa.ocs.oraclecloud.com
posted_at: 7 days agoschedule_type: Full-time
Day-to-Day Tasks:
• Staff training & educational duties will include but are not limited to analyses of bar and service staff hospitality & service levels, cocktail expertise, and spirit/beer knowledge along with standard technique and best practices in accordance with a top-tier cocktail bar.
• Shift management duties (in conjunction with floor managers) include but are not limited to... oversight/leadership of all F&B staff, close monitoring
Day-to-Day Tasks:
• Staff training & educational duties will include but are not limited to analyses of bar and service staff hospitality & service levels, cocktail expertise, and spirit/beer knowledge along with standard technique and best practices in accordance with a top-tier cocktail bar.
• Shift management duties (in conjunction with floor managers) include but are not limited to... oversight/leadership of all F&B staff, close monitoring of guest experience (touching tables & interacting with guests), speed & consistency of service & hospitality standards, monitoring the quality and of regular offerings & menus, troubleshooting equipment, closely monitoring volume, lighting, guest and staff safety, reporting injuries and neighborhood relationships
• Working with the Director of Food and Beverage for an overall cohesive beverage program throughout the property
• Maintain beverage cost under or equivalent to current budget guidelines.
• Attend staff, Food & Beverage meetings, and any other meetings regarding F&B business.
• Assists in maintaining expenses and weekly inventories in relationship to revenues and business demands
• Maintain open lines of communication between all other departments.
• Maintain complete knowledge of P.O.S. system.
• Inspect grooming standards and correct any deficiencies.
• Produce wine, beer, and liquor orders for the outlet departments.
• Know menu items, preparation, and service requirements for designated areas, and assigned function.
• Before each shift, hold line-up meetings with the bar department, informing them of the latest developments in F&B
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Supervise set up service, tables, and stations according to standards set.
• Assist staff with their job functions which may include but are not limited to replenishing liquor, taking orders, making drinks, and any special requests by guests.
• Anticipate guests' needs, respond promptly with the request or answer before a guest repeats the original request.
• Complete knowledge of contracted products and services to ensure correct billing.
• Handle guest complaints ensuring guest satisfaction.
• Ensures all bartenders are educated and trained in proper alcohol service procedures and intoxication prevention.
• Inspect bar and function areas for cleanliness, safety hazards, and correct furniture & equipment set up.
• In collaboration with PR / Marketing for the hotel, actively find ways to market our brand and program while also periodically representing the venues at trade events and through PR opportunities as they present themselves.
• Performs other duties as requested by the Director of Food and Beverage
Qualifications
• 3 years of beverage service experience as a sommelier, wine steward or wine manager (good to have, not mandatory)
• 4 years of restaurant management experience
• Wine buyer experience
• Strong knowledge of wine, beer, and spirits, their origin, taste, ingredients and service
• Current knowledge of the local beverage market, its offerings, limits and beverage-related laws
• Ability to define problems, collect data, establish facts, and draw a conclusion.
Schedule Expectations:
The schedule can vary depending on business demand. It’s a full-time management role and requires flexibility and availability.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace Show more details...
• Staff training & educational duties will include but are not limited to analyses of bar and service staff hospitality & service levels, cocktail expertise, and spirit/beer knowledge along with standard technique and best practices in accordance with a top-tier cocktail bar.
• Shift management duties (in conjunction with floor managers) include but are not limited to... oversight/leadership of all F&B staff, close monitoring of guest experience (touching tables & interacting with guests), speed & consistency of service & hospitality standards, monitoring the quality and of regular offerings & menus, troubleshooting equipment, closely monitoring volume, lighting, guest and staff safety, reporting injuries and neighborhood relationships
• Working with the Director of Food and Beverage for an overall cohesive beverage program throughout the property
• Maintain beverage cost under or equivalent to current budget guidelines.
• Attend staff, Food & Beverage meetings, and any other meetings regarding F&B business.
• Assists in maintaining expenses and weekly inventories in relationship to revenues and business demands
• Maintain open lines of communication between all other departments.
• Maintain complete knowledge of P.O.S. system.
• Inspect grooming standards and correct any deficiencies.
• Produce wine, beer, and liquor orders for the outlet departments.
• Know menu items, preparation, and service requirements for designated areas, and assigned function.
• Before each shift, hold line-up meetings with the bar department, informing them of the latest developments in F&B
• Maintain complete knowledge of and strictly abide by state liquor regulations, particularly those prohibiting service to minors, intoxicated persons, and drunk driving.
• Supervise set up service, tables, and stations according to standards set.
• Assist staff with their job functions which may include but are not limited to replenishing liquor, taking orders, making drinks, and any special requests by guests.
• Anticipate guests' needs, respond promptly with the request or answer before a guest repeats the original request.
• Complete knowledge of contracted products and services to ensure correct billing.
• Handle guest complaints ensuring guest satisfaction.
• Ensures all bartenders are educated and trained in proper alcohol service procedures and intoxication prevention.
• Inspect bar and function areas for cleanliness, safety hazards, and correct furniture & equipment set up.
• In collaboration with PR / Marketing for the hotel, actively find ways to market our brand and program while also periodically representing the venues at trade events and through PR opportunities as they present themselves.
• Performs other duties as requested by the Director of Food and Beverage
Qualifications
• 3 years of beverage service experience as a sommelier, wine steward or wine manager (good to have, not mandatory)
• 4 years of restaurant management experience
• Wine buyer experience
• Strong knowledge of wine, beer, and spirits, their origin, taste, ingredients and service
• Current knowledge of the local beverage market, its offerings, limits and beverage-related laws
• Ability to define problems, collect data, establish facts, and draw a conclusion.
Schedule Expectations:
The schedule can vary depending on business demand. It’s a full-time management role and requires flexibility and availability.
What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.
Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.
IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace Show more details...
via Ladders
schedule_type: Full-timesalary: 86,732–130,099 a year
Overview
Charlotte Hotel...
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery
Overview
Charlotte Hotel...
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.
Job Description
Omni Charlotte Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Charlotte Hotel - apply today!
To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To provide senior level guidance, and support to the hotel's Food and Beverage Outlets.
Responsibilities
• Responsible for planning, evaluating, organizing, and directing the activities of all hotel restaurants and bars to include managers, and hourly staff.
• Ensures that all policies, procedures, and guidelines are followed by department personnel.
• Ensures that all departments meet all federal, state, and local regulations affecting the hotel, Food & Beverage operation, its associates and guests.
• Knowledge of North Carolina liquor laws. Strong familiarity with beer, wine, and spirits; local knowledge preferred.
• Provides the necessary training, motivation, and leadership for all department personnel.
• Responsible for the department's service scores, as measured by guest satisfaction surveys.
• Responsible for all administrative duties which are necessary in the functioning of the department.
• Consistent maintenance of/and refinement of service standards.
• Correlation of all restaurant's P & L statements, and financial information monthly.
• Assists Assistant F&B Managers and Executive Chef/Chef de Cuisines/Sous Chef in refinement of successful daily menu specials.
• Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all front of house operations.
• Assure unit management development through well planned cross training programs.
• Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
• Consistent maintenance of environments of all outlets and related areas.
• Maintenance of all outlet key control procedures.
• Supervises end of month inventories of unit managers and unit chefs, and coordinates with Food and BeverageDirector and Purchasing Supervisor.
• Assures adherence to cashier reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures and other related cashier reporting and accountability procedures.
• Maintenance of adequate china, silver, and glass inventories for all outlets through communication with Purchasing Supervisor.
• Maintenance of adequate linen inventories for all outlets through communication with Director of Housekeeping.
• Assures full adherence to forecasted productivity ratios by approving all weekly schedules prior to submittal to the Food and Beverage Director.
• Attends daily and weekly food and beverage meetings.
• Performs any other duties assigned by management.
Qualifications
• Minimum of 5+ years progressive experience in Food & Beverage Management.
• Leadership experience in a full service, luxury hotel, or four diamond hotel operation strongly preferred.
• Must have extensive hands-on food and beverage knowledge and experience including managing multiple outlets, banquets, inventories, menu development and P&L responsibilities.
• Strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, food and beverage cost controls.
• Reading, writing, and oral proficiency in the English language required, must be able to communicate with guests and staff professionally and with empathy.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
• Must have the ability to delegate, effectively train and coach a team with diverse talents.
• Must have proven selling, negotiating and presentation skills.
• Must have highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
• Must possess a valid Manager's ServSafe and eTips certificates.
• Serve Safe certified food manager, preferred.
• Maintain a professional business appearance, attitude, and performance.
• Must have a flexible schedule and be willing to work nights, weekends, and holidays when necessary.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [redacted Show more details...
Charlotte Hotel...
The Omni Charlotte Hotel envelopes you in comfort with a touch of genuine North Carolina hospitality. Centrally located in the heart of Charlotte's financial district, the AAA four-diamond hotel is the perfect destination for convenience to area businesses or to explore countless attractions. Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district.
Omni Charlotte's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Charlotte Hotel may be your perfect match.
Job Description
Omni Charlotte Hotel is excited to offer competitive wages and benefits, growth opportunities, paid time off, and hotel stay discounts! If you love hospitality, and have a passion to serve others then you'll love working with the Omni Charlotte Hotel - apply today!
To ensure proper training and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. To provide senior level guidance, and support to the hotel's Food and Beverage Outlets.
Responsibilities
• Responsible for planning, evaluating, organizing, and directing the activities of all hotel restaurants and bars to include managers, and hourly staff.
• Ensures that all policies, procedures, and guidelines are followed by department personnel.
• Ensures that all departments meet all federal, state, and local regulations affecting the hotel, Food & Beverage operation, its associates and guests.
• Knowledge of North Carolina liquor laws. Strong familiarity with beer, wine, and spirits; local knowledge preferred.
• Provides the necessary training, motivation, and leadership for all department personnel.
• Responsible for the department's service scores, as measured by guest satisfaction surveys.
• Responsible for all administrative duties which are necessary in the functioning of the department.
• Consistent maintenance of/and refinement of service standards.
• Correlation of all restaurant's P & L statements, and financial information monthly.
• Assists Assistant F&B Managers and Executive Chef/Chef de Cuisines/Sous Chef in refinement of successful daily menu specials.
• Assure consistent maintenance of corporate Food and Beverage systems and control procedures in all front of house operations.
• Assure unit management development through well planned cross training programs.
• Review all purchase requests of unit managers prior to submittal to the Food and Beverage Director.
• Consistent maintenance of environments of all outlets and related areas.
• Maintenance of all outlet key control procedures.
• Supervises end of month inventories of unit managers and unit chefs, and coordinates with Food and BeverageDirector and Purchasing Supervisor.
• Assures adherence to cashier reconciliation of all over/short, missing check reports, full bottle sales slips, check issue and return procedures and other related cashier reporting and accountability procedures.
• Maintenance of adequate china, silver, and glass inventories for all outlets through communication with Purchasing Supervisor.
• Maintenance of adequate linen inventories for all outlets through communication with Director of Housekeeping.
• Assures full adherence to forecasted productivity ratios by approving all weekly schedules prior to submittal to the Food and Beverage Director.
• Attends daily and weekly food and beverage meetings.
• Performs any other duties assigned by management.
Qualifications
• Minimum of 5+ years progressive experience in Food & Beverage Management.
• Leadership experience in a full service, luxury hotel, or four diamond hotel operation strongly preferred.
• Must have extensive hands-on food and beverage knowledge and experience including managing multiple outlets, banquets, inventories, menu development and P&L responsibilities.
• Strong understanding of forecasting, budgeting, scheduling, checkbook management, productivity, inventory controls, P&L analysis, food and beverage cost controls.
• Reading, writing, and oral proficiency in the English language required, must be able to communicate with guests and staff professionally and with empathy.
• Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
• Strong organizational skills with the ability to multi-task and provide guest follow up in a fast-paced environment.
• Must have the ability to delegate, effectively train and coach a team with diverse talents.
• Must have proven selling, negotiating and presentation skills.
• Must have highly developed customer service skills with strong attention to detail.
• Proficient computer skills including but not limited to Microsoft Word, PowerPoint, Excel, and Outlook.
• Must possess a valid Manager's ServSafe and eTips certificates.
• Serve Safe certified food manager, preferred.
• Maintain a professional business appearance, attitude, and performance.
• Must have a flexible schedule and be willing to work nights, weekends, and holidays when necessary.
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to [redacted Show more details...
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