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Toyota
Automotive manufacturer
Toyota.co.uk is the official website for Toyota Motors in the United Kingdom. The website provides a comprehensive overview of Toyota's range of vehicles, including cars, hybrids, and commercial vehicles. Visitors can explore the latest models, check out available offers, and locate a dealership near them. The website also features information on Toyota's commitment to sustainability and innovation, as well as news and events related to the brand. With user-friendly navigation and a sleek design, Toyota.co.uk is a one-stop destination for all things Toyota in the UK.
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EncryptedSite is Encrypted
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CountryHosted in United Kingdom
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CityLondon, England
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Latitude\Longitude51.5164 / -0.093 Google Map
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Traffic rank#40,769 Site Rank
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Site Owner informationWhois info
Website is Safe
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Stock_priceTM (NYSE) $142.12 -1.18 (-0.82%)Nov 14, 4 - 00 PM EST - Disclaimer
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FoundedAugust 28, 1937, Japan
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President
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Customer_service1 (800) 331-4331
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Founder
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Parent_organizations
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Video_game
Traffic rank
#40,769
#40,769
Site age
Location
United Kingdom
United Kingdom
Popular Questions for Toyota
Newest job postings for Toyota
via Toyota And Lexus Careers
posted_at: 9 hours agoschedule_type: Full-time
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 32 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand.
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 32 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as Aftersales Manager, based at one of our Peterborough branch. We will provide excellent training and genuine career progression opportunities in return.
• Enjoy constantly meeting new people and building rapport and connections
• Have strong communication skills and enjoy presenting ideas to others
• Have management experience and wish to build on this
• Have service department experience
• Passionate... about the automotive industry and want to work in the world’s biggest manufacturer
Key Job Competencies
Leads the service team
• Ensures all members of the Service team understand the implications of the Toyota Experience for their role and monitors performance against agreed customer service targets (e.g. CES)
• Leads the team by personally demonstrating and encouraging the skills and behaviours associated with the Toyota Experience and Toyota’s Brand Values
• Ensures that the Service team work closely with colleagues in Sales, Parts and Administration to deliver excellent customer service
Manages performance to achieve key targets and deliver continuous improvement
• Manages the day to day operations of the Service Department to ensure the achievement of key targets (e.g. workshop loading and labour sales) using data such as ASPI
• Ensures the Service team follow key processes in day-to-day working (e.g. by offering a free visual inspection or by taking part in the 3-step handover process)
• Continuously reviews and improves Service processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability and quality of workmanship
• Ensures all Service Advisers make customer follow up calls within agreed timescales
• Works with colleagues across the dealership to investigate and resolve customer complaints
Manages and develops individuals
• Monitors staff training needs, ensuring training and development plans are in place and up to date for all members of the team
• Works with individuals to address performance issues e.g. by providing coaching
• Assesses potential recruits for the Service team
Provides advice and sign-off on key issues
• Oversees warranty claims processing, ensuring manufacturer's requirements are strictly adhered to
• Manages approved sub-contract Body Shop processes and operations
• Design local promotions, negotiating with local suppliers to achieve the best possible terms and monitors results accordingly
• Manages the marketing activity of the Service team e.g. to ensure that contact is maintained with lapsed customers
• Plans and manages resource requirements e.g. consumables and specialist tools
• Manages the day to day activities of the Service valeting team and drivers
• Agrees goodwill gestures and customer discounts
Works as a full member of the centre team
• Works with colleagues and other teams across the dealership to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
• Acts as a full member of the dealership’s management team to take the business forward
• Ensures opportunities for sales by other teams are followed up by the most appropriate specialist Show more details...
The Steven Eagell Group is an award-winning employer and Europe’s largest Lexus and Toyota retailer, with 32 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers.
We are currently expanding our business and are now offering an exciting opportunity to join the team, as Aftersales Manager, based at one of our Peterborough branch. We will provide excellent training and genuine career progression opportunities in return.
• Enjoy constantly meeting new people and building rapport and connections
• Have strong communication skills and enjoy presenting ideas to others
• Have management experience and wish to build on this
• Have service department experience
• Passionate... about the automotive industry and want to work in the world’s biggest manufacturer
Key Job Competencies
Leads the service team
• Ensures all members of the Service team understand the implications of the Toyota Experience for their role and monitors performance against agreed customer service targets (e.g. CES)
• Leads the team by personally demonstrating and encouraging the skills and behaviours associated with the Toyota Experience and Toyota’s Brand Values
• Ensures that the Service team work closely with colleagues in Sales, Parts and Administration to deliver excellent customer service
Manages performance to achieve key targets and deliver continuous improvement
• Manages the day to day operations of the Service Department to ensure the achievement of key targets (e.g. workshop loading and labour sales) using data such as ASPI
• Ensures the Service team follow key processes in day-to-day working (e.g. by offering a free visual inspection or by taking part in the 3-step handover process)
• Continuously reviews and improves Service processes and systems to deliver increased levels of customer satisfaction whilst maximising profitability and quality of workmanship
• Ensures all Service Advisers make customer follow up calls within agreed timescales
• Works with colleagues across the dealership to investigate and resolve customer complaints
Manages and develops individuals
• Monitors staff training needs, ensuring training and development plans are in place and up to date for all members of the team
• Works with individuals to address performance issues e.g. by providing coaching
• Assesses potential recruits for the Service team
Provides advice and sign-off on key issues
• Oversees warranty claims processing, ensuring manufacturer's requirements are strictly adhered to
• Manages approved sub-contract Body Shop processes and operations
• Design local promotions, negotiating with local suppliers to achieve the best possible terms and monitors results accordingly
• Manages the marketing activity of the Service team e.g. to ensure that contact is maintained with lapsed customers
• Plans and manages resource requirements e.g. consumables and specialist tools
• Manages the day to day activities of the Service valeting team and drivers
• Agrees goodwill gestures and customer discounts
Works as a full member of the centre team
• Works with colleagues and other teams across the dealership to provide a seamless service to customers (e.g. by informally observing and responding to the needs of customers who are not being attended to by other members of staff)
• Acts as a full member of the dealership’s management team to take the business forward
• Ensures opportunities for sales by other teams are followed up by the most appropriate specialist Show more details...
via Jobtrain
posted_at: 12 days agoschedule_type: Full-time
The Academy, part of the ConsumerOne team is responsible for the learning and development strategy for the network. The transformation the Network is undergoing is supported by an Academy that recognises their challenges and priorities. We ensure they have access to a comprehensive learning and development curriculum that allows them to be at their very best, delivered through strategic and innovative programmes such as be the Best Employer In Town
The Academy, part of the ConsumerOne team is responsible for the learning and development strategy for the network. The transformation the Network is undergoing is supported by an Academy that recognises their challenges and priorities. We ensure they have access to a comprehensive learning and development curriculum that allows them to be at their very best, delivered through strategic and innovative programmes such as be the Best Employer In Town and Best Retailer In Town.
The key focus of this role is to develop and manage those strategic projects, specifically related to Customer Experience, Business Development and Network Transformation. The role ensures we have one connected experience for network delegates across The Academy which reflects the Toyota and Lexus brand values.
Through a contracted-out team this includes the scoping, design and implementation of key initiatives including European initiatives. The role includes taking the lead on implementation of the training... required for our new retail environment, RC25 and building solutions to ensure sustainability as we move from transform to perform.
As part of the Academy senior management team, you will have the opportunity to influence the direction and evolution of the Network people development areas and together with your own team you will have the resource to deliver innovative and quality solutions. All details can be found in the Job profile.
About TGB – In a nutshell
You may already follow Toyota and Lexus (or TGB as we affectionately call ourselves) on social media or in the news and have heard about the great things that Toyota, Lexus & Kinto continue to achieve globally, well, what we do here at TGB helps achieve those great things! Here at out ECO HQ in Surrey, we support our Centre Network as the Sales and Marketing functions for both Toyota and Lexus in the UK. We are a diverse team with a common goal: To do business the way that customers love.
There’s loads of really great stuff in our mag.
What you’ll get at TGB - Great people deserve great things
Enabling you to be the best you can be is top on the list at TGB, so it’s more than just an externally benchmarked salary and bonus that puts smiles on the faces of people that work here:
• Deferred Credit Scheme (Car Scheme)
• Wellness Benefits portal to help you make flexible choices that are right for you and your family
• Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
• Eco HQ, free parking & restaurant offering a fantastic working environment
• Generous annual leave which increases with service and holiday trading option.
• Flexible working initiatives*
• 2 volunteering days per year and various Corporate & Social Responsibility initiatives.
• Dental insurance and healthcare cash back to compliment Private Medical Healthcare, Employee Assistance Program & eye tests
• Preferential rates for insurance policies including critical illness
• Exclusive discounts & discount website
• Onsite gym, Sports and Social Club, cycle to work scheme & flu jabs to keep you healthy
• Regular 121s with your manager, a personal development plan reviewed quarterly with a range of training & support (as per the TGB Management Deal)
• Annual events and random acts of kindness throughout the year (e.g, summer party, Green month BBQ)
• We don’t take a cookie cutter approach to working flexibly because this means different things to different people. It’s best to talk to us about the flexibility you’d like at the interview and although we can’t promise that we’ll be able to give you exactly what you want, we will definitely promise not to judge you for asking. We love it that lots of our people work flexibly!
You want in? (see attached job profile for more information)
To be considered for this role, the skills you’ll need to have include:
• Strategic thinker able to build and maintain relationships with a wide range of stakeholders
• Ability to proactively and effectively manage own time and that of your team
• Ability to take trends in data through to a proposal, development and implementation
• Customer centric approach - an absolute focus on, (and improving) the customer experience
• Strong project management skills
• Forward thinking and innovation
• Ability to influence and network at all levels
• Excellent leader and people manager, with the ability to empower and engage the outsourced team
• Confident, articulate communications across various mediums
• Ability to network and seek contacts in areas of the business outside own area
• Flexibility and ability to plan own workload and prioritise.
• Confidence and articulation – eager to share opinion, ideas and offer recommendations
• Seeks and accepts feedback.
• Demonstrates resilience and displays a high level of motivation
We know we won’t have been able to cover everything in this advert. Have a look at the job description for some extra detail and if you get through to the face to face interview stage of our process, then we’ll put aside some time to explain the role in more detail and you can ask any questions that you have.
Toyota loves diversity –
To innovate, we need diversity of thought so a diverse and inclusive workplace is hugely important to us. We won’t discriminate against any protected characteristics, will judge applications on merit and won’t make any assumptions. We’re signed up & committed to the disability confident scheme.
If you ended up reading this far and what we’ve said has sparked your interest, that’s great! You’ll find more info in the Job Profile below. If you’d like to be considered for the role – You can apply directly through our careers site.
We use LaunchPad one-way video interviewing as part of our recruitment process. We’ll provide you with some more information around this as you progress through the stages Show more details...
The key focus of this role is to develop and manage those strategic projects, specifically related to Customer Experience, Business Development and Network Transformation. The role ensures we have one connected experience for network delegates across The Academy which reflects the Toyota and Lexus brand values.
Through a contracted-out team this includes the scoping, design and implementation of key initiatives including European initiatives. The role includes taking the lead on implementation of the training... required for our new retail environment, RC25 and building solutions to ensure sustainability as we move from transform to perform.
As part of the Academy senior management team, you will have the opportunity to influence the direction and evolution of the Network people development areas and together with your own team you will have the resource to deliver innovative and quality solutions. All details can be found in the Job profile.
About TGB – In a nutshell
You may already follow Toyota and Lexus (or TGB as we affectionately call ourselves) on social media or in the news and have heard about the great things that Toyota, Lexus & Kinto continue to achieve globally, well, what we do here at TGB helps achieve those great things! Here at out ECO HQ in Surrey, we support our Centre Network as the Sales and Marketing functions for both Toyota and Lexus in the UK. We are a diverse team with a common goal: To do business the way that customers love.
There’s loads of really great stuff in our mag.
What you’ll get at TGB - Great people deserve great things
Enabling you to be the best you can be is top on the list at TGB, so it’s more than just an externally benchmarked salary and bonus that puts smiles on the faces of people that work here:
• Deferred Credit Scheme (Car Scheme)
• Wellness Benefits portal to help you make flexible choices that are right for you and your family
• Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
• Eco HQ, free parking & restaurant offering a fantastic working environment
• Generous annual leave which increases with service and holiday trading option.
• Flexible working initiatives*
• 2 volunteering days per year and various Corporate & Social Responsibility initiatives.
• Dental insurance and healthcare cash back to compliment Private Medical Healthcare, Employee Assistance Program & eye tests
• Preferential rates for insurance policies including critical illness
• Exclusive discounts & discount website
• Onsite gym, Sports and Social Club, cycle to work scheme & flu jabs to keep you healthy
• Regular 121s with your manager, a personal development plan reviewed quarterly with a range of training & support (as per the TGB Management Deal)
• Annual events and random acts of kindness throughout the year (e.g, summer party, Green month BBQ)
• We don’t take a cookie cutter approach to working flexibly because this means different things to different people. It’s best to talk to us about the flexibility you’d like at the interview and although we can’t promise that we’ll be able to give you exactly what you want, we will definitely promise not to judge you for asking. We love it that lots of our people work flexibly!
You want in? (see attached job profile for more information)
To be considered for this role, the skills you’ll need to have include:
• Strategic thinker able to build and maintain relationships with a wide range of stakeholders
• Ability to proactively and effectively manage own time and that of your team
• Ability to take trends in data through to a proposal, development and implementation
• Customer centric approach - an absolute focus on, (and improving) the customer experience
• Strong project management skills
• Forward thinking and innovation
• Ability to influence and network at all levels
• Excellent leader and people manager, with the ability to empower and engage the outsourced team
• Confident, articulate communications across various mediums
• Ability to network and seek contacts in areas of the business outside own area
• Flexibility and ability to plan own workload and prioritise.
• Confidence and articulation – eager to share opinion, ideas and offer recommendations
• Seeks and accepts feedback.
• Demonstrates resilience and displays a high level of motivation
We know we won’t have been able to cover everything in this advert. Have a look at the job description for some extra detail and if you get through to the face to face interview stage of our process, then we’ll put aside some time to explain the role in more detail and you can ask any questions that you have.
Toyota loves diversity –
To innovate, we need diversity of thought so a diverse and inclusive workplace is hugely important to us. We won’t discriminate against any protected characteristics, will judge applications on merit and won’t make any assumptions. We’re signed up & committed to the disability confident scheme.
If you ended up reading this far and what we’ve said has sparked your interest, that’s great! You’ll find more info in the Job Profile below. If you’d like to be considered for the role – You can apply directly through our careers site.
We use LaunchPad one-way video interviewing as part of our recruitment process. We’ll provide you with some more information around this as you progress through the stages Show more details...
via Jobtrain
schedule_type: Full-time
We’re looking for a Senior Manager, PR & Media Relations, to join the Brand Communications team, reporting to General Manager, Brand Communications.
Whistle stop – Overview
You will play a lead role in the development and delivery of PR strategies and campaigns that both enhance and protect the reputation of the Toyota, Lexus and Kinto brands.
You will act as a trusted advisor and media relations expert to senior management from all parts of
We’re looking for a Senior Manager, PR & Media Relations, to join the Brand Communications team, reporting to General Manager, Brand Communications.
Whistle stop – Overview
You will play a lead role in the development and delivery of PR strategies and campaigns that both enhance and protect the reputation of the Toyota, Lexus and Kinto brands.
You will act as a trusted advisor and media relations expert to senior management from all parts of the business, as well as working closely with the senior brand communications team to build PR narrative and campaigns that support the overall vision and company strategy.
This is a really crucial role in the Marketing Communications function, so you’ll not only work closely with your line manager, but the department Director and the Marketing Communications Team as a whole to deliver your exciting objectives.
About TGB – In a nutshell
You may already follow Toyota and Lexus (or TGB as we affectionately call ourselves) on social media or in... the news and have heard about the great things that Toyota, Lexus & Kinto continue to achieve globally, well, what we do here at TGB helps achieve those great things! Here at out ECO HQ in Surrey, we support our Centre Network as the Sales and Marketing functions for both Toyota and Lexus in the UK. We are a diverse team with a common goal: To do business the way that customers love.
There’s loads of really great stuff in our mag.
What you’ll get at TGB - Great people deserve great things
Enabling you to be the best you can be is top on the list at TGB, so it’s more than just an externally benchmarked salary and bonus that puts smiles on the faces of people that work here:
• Deferred Credit Scheme (Car Scheme)
• Wellness Benefits portal to help you make flexible choices that are right for you and your family
• Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
• Eco HQ, free parking & restaurant offering a fantastic working environment
• Generous annual leave which increases with service and holiday trading option.
• Flexible working initiatives*
• 2 volunteering days per year and various Corporate & Social Responsibility initiatives.
• Dental insurance and healthcare cash back to compliment Private Medical Healthcare, Employee Assistance Program & eye tests
• Preferential rates for insurance policies including critical illness
• Exclusive discounts & discount website
• Onsite gym, Sports and Social Club, cycle to work scheme & flu jabs to keep you healthy
• Regular 121s with your manager, a personal development plan reviewed quarterly with a range of training & support (as per the TGB Management Deal)
• Annual events and random acts of kindness throughout the year (e.g, summer party, Green month BBQ)
• We don’t take a cookie cutter approach to working flexibly because this means different things to different people. It’s best to talk to us about the flexibility you’d like at the interview and although we can’t promise that we’ll be able to give you exactly what you want, we will definitely promise not to judge you for asking. We love it that lots of our people work flexibly!
You want in? (see attached job profile for more information)
To be considered for this role, the skills you’ll need to have include:
• Extensive experience of media relations and corporate communications
• A highly commercial and influential external communications specialist
• Experience in issue and crisis management
• Experience of government affairs and lobbying
• A deep understanding of PR and media relations strategies
• Awareness and understanding of social media and social influencer strategies
• Experience of public affairs and stakeholder management
• Proven ability to build strong and effective relationships with journalists and other key external influencers
• Experience of working in large, complex organisations with a wide range of stakeholders
• Experience of PR measurement and brand reputation tracking
• Impeccable verbal and written communications skills
• Strong collaborative approach
• Team player and strong team management sills
• Ability to coach, manage and develop other members of the PR team
• Ability to deal with change and large-scale transformation
• Passion for the brand and ability to share the vision
• Curiosity and drive to meet objectives
• Passion for communications, strategic thinking, innovation & creativity
• Self-motivated, with a mindset towards continuous learning
• Leading and managing cross department teams to deliver change
• Ability to communicate effectively and persuasively at all levels across the organisation
We know we won’t have been able to cover everything in this advert. Have a look at the job description for some extra detail and if you get through to the face to face interview stage of our process, then we’ll put aside some time to explain the role in more detail and you can ask any questions that you have.
Toyota loves diversity –
To innovate, we need diversity of thought so a diverse and inclusive workplace is hugely important to us. We won’t discriminate against any protected characteristics, will judge applications on merit and won’t make any assumptions. We’re signed up & committed to the disability confident scheme.
If you ended up reading this far and what we’ve said has sparked your interest, that’s great! You’ll find more info in the Job Profile below. If you’d like to be considered for the role – You can apply directly through our careers site.
We use LaunchPad one-way video interviewing as part of our recruitment process. We’ll provide you with some more information around this as you progress through the stages Show more details...
Whistle stop – Overview
You will play a lead role in the development and delivery of PR strategies and campaigns that both enhance and protect the reputation of the Toyota, Lexus and Kinto brands.
You will act as a trusted advisor and media relations expert to senior management from all parts of the business, as well as working closely with the senior brand communications team to build PR narrative and campaigns that support the overall vision and company strategy.
This is a really crucial role in the Marketing Communications function, so you’ll not only work closely with your line manager, but the department Director and the Marketing Communications Team as a whole to deliver your exciting objectives.
About TGB – In a nutshell
You may already follow Toyota and Lexus (or TGB as we affectionately call ourselves) on social media or in... the news and have heard about the great things that Toyota, Lexus & Kinto continue to achieve globally, well, what we do here at TGB helps achieve those great things! Here at out ECO HQ in Surrey, we support our Centre Network as the Sales and Marketing functions for both Toyota and Lexus in the UK. We are a diverse team with a common goal: To do business the way that customers love.
There’s loads of really great stuff in our mag.
What you’ll get at TGB - Great people deserve great things
Enabling you to be the best you can be is top on the list at TGB, so it’s more than just an externally benchmarked salary and bonus that puts smiles on the faces of people that work here:
• Deferred Credit Scheme (Car Scheme)
• Wellness Benefits portal to help you make flexible choices that are right for you and your family
• Access to attractive car schemes for you (& your family) for Toyota & Lexus cars
• Eco HQ, free parking & restaurant offering a fantastic working environment
• Generous annual leave which increases with service and holiday trading option.
• Flexible working initiatives*
• 2 volunteering days per year and various Corporate & Social Responsibility initiatives.
• Dental insurance and healthcare cash back to compliment Private Medical Healthcare, Employee Assistance Program & eye tests
• Preferential rates for insurance policies including critical illness
• Exclusive discounts & discount website
• Onsite gym, Sports and Social Club, cycle to work scheme & flu jabs to keep you healthy
• Regular 121s with your manager, a personal development plan reviewed quarterly with a range of training & support (as per the TGB Management Deal)
• Annual events and random acts of kindness throughout the year (e.g, summer party, Green month BBQ)
• We don’t take a cookie cutter approach to working flexibly because this means different things to different people. It’s best to talk to us about the flexibility you’d like at the interview and although we can’t promise that we’ll be able to give you exactly what you want, we will definitely promise not to judge you for asking. We love it that lots of our people work flexibly!
You want in? (see attached job profile for more information)
To be considered for this role, the skills you’ll need to have include:
• Extensive experience of media relations and corporate communications
• A highly commercial and influential external communications specialist
• Experience in issue and crisis management
• Experience of government affairs and lobbying
• A deep understanding of PR and media relations strategies
• Awareness and understanding of social media and social influencer strategies
• Experience of public affairs and stakeholder management
• Proven ability to build strong and effective relationships with journalists and other key external influencers
• Experience of working in large, complex organisations with a wide range of stakeholders
• Experience of PR measurement and brand reputation tracking
• Impeccable verbal and written communications skills
• Strong collaborative approach
• Team player and strong team management sills
• Ability to coach, manage and develop other members of the PR team
• Ability to deal with change and large-scale transformation
• Passion for the brand and ability to share the vision
• Curiosity and drive to meet objectives
• Passion for communications, strategic thinking, innovation & creativity
• Self-motivated, with a mindset towards continuous learning
• Leading and managing cross department teams to deliver change
• Ability to communicate effectively and persuasively at all levels across the organisation
We know we won’t have been able to cover everything in this advert. Have a look at the job description for some extra detail and if you get through to the face to face interview stage of our process, then we’ll put aside some time to explain the role in more detail and you can ask any questions that you have.
Toyota loves diversity –
To innovate, we need diversity of thought so a diverse and inclusive workplace is hugely important to us. We won’t discriminate against any protected characteristics, will judge applications on merit and won’t make any assumptions. We’re signed up & committed to the disability confident scheme.
If you ended up reading this far and what we’ve said has sparked your interest, that’s great! You’ll find more info in the Job Profile below. If you’d like to be considered for the role – You can apply directly through our careers site.
We use LaunchPad one-way video interviewing as part of our recruitment process. We’ll provide you with some more information around this as you progress through the stages Show more details...
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