Most recent job postings at The Travelers Companies
via Adzuna posted_at: 3 days agoschedule_type: Full-time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job... Category Claim Compensation Overview The annual base salary Who Are We?
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job... Category
Claim
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$57,200.00 - $94,400.00
Target Openings
1
What Is the Opportunity?
Under direct supervision, this position has responsibility for inspecting, estimating, negotiating, and evaluating 1st and 3rd party auto physical damage claims, including both personal and business insurance claims. The claim types will be basic to moderate physical damage coverages as it relates to damage assessment. This includes collision, comprehensive, property damage related to autos, rental and towing as well as fire, theft, flood, lightning, diminished value claims and any claims that involve injuries. The actual resolution and settlement of these claims will be the responsibility of the Auto Claim Professional. This position will serve as a technical resource for auto claim staff and will provide advice and direction to claim professionals on claim damages to achieve optimal outcomes.
This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence. This job does not lead others.
What Will You Do?
- Delivers consistent service quality throughout the claim life cycle, including but not limited to prompt contact, explaining the process, setting expectations, on-going effective communication, and follow-through and meeting commitments to achieve optimal outcome on every file.
- Effectively manages work assignments and promptly travel to location of vehicle / equipment. Arranges to view vehicle / equipment if not readily accessible.
- Scopes claims utilizing technical expertise and information gathered to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software.
- Establishes the physical damage claim value of assigned losses.
- Prepares and documents accurate vehicle / equipment damage appraisals, Actual Cash and Replacement values according to applicable regulatory and corporate guidelines.
- Partners with the assigned Claim Professional throughout the life of the claim. Partners from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources (e.g. Subrogation, SIU, etc.).
- Negotiates the claim with the customer and/or repair facilities leveraging appropriate resources and achieve agreement on value including required payments.
- For applicable Total Loss claims, determines settlement amounts, including applicable coverages and deductibles.
- Negotiates and conveys claim settlements within authority and initiate payment to the customer, including total loss, rental reimbursement, etc.
- Provides all lines of business and departments, i.e. property, Boat and Yacht, Inland Marine, Public Sector, etc. with inspection assistance as needed, including Catastrophe response.
- Effectively manages work assignments and tracks savings and referrals.
- Reviews and analyzes coverage and apply policy conditions, provisions, exclusions, and endorsements pertinent to a variety of 1st party auto damage claims.
- When appropriate, conducts damage management including properly managing the repair process.
- Establishes timely and maintains appropriate claim and expense reserves.
- Develops, documents and continually updates a plan of action, including maintaining an effective diary to manage the vehicle repair process to assist with bringing the repairs to a timely resolution.
- Communicates claim damage assessment following negotiation of value with repair facilities.
- Obtains authorization to initiate payment to the customer/repair facility.
- In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
- This position will require participation in our Catastrophe Response Program which could include deployment away for a minimum of 16 days which includes 2 travel days to assist our customers in other states.
- Perform other duties as assigned.
What Will Our Ideal Candidate Have?
- Associates Degree, Bachelors Degree or Technical School Degree preferred. State appraiser and claim handling licenses (where applicable) preferred.
- Two years of auto appraisal experience preferred; prior experience with insurance carrier preferred.
- Strong technical background including extensive knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction preferred.
- Thorough knowledge of claims appraisal systems and overall claim operations, Windows proficiency, including Excel and Word.
- Participates in Auto Catastrophe response, including extended deployment and unscheduled travel with minimal notice.
- Strong mathematical and negotiation skills.
- Demonstrated ownership attitude and customer centric response to all assigned tasks.
- Strong teamwork skills.
- Ability to remain current on jurisdictional laws and regulations, and communicating compliance requirements to other claim staff as appropriate.
- Commitment to continuous education.
- Competency Levels:
- Analytical Thinking Basic
- Judgment/Decision Making Basic
- Communication Basic
- Negotiation Intermediate
- Insurance Contract Knowledge Basic
- Principles of Investigation Basic
- Value Determination Intermediate
- Settlement Techniques Intermediate
- Auto Technical Intermediate
What is a Must Have?
- High School Degree or GED with a minimum of one year auto appraisal experience required.
- Valid Driver's License
What Is in It for You?
- Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
- Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
- Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
- Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
- Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/
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via Travelers Careers posted_at: 2 days agoschedule_type: Full-time
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it. Compensation Overview The annual base salary range provided Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$74,200.00 - $122,500.00

Target Openings
1

What Is the Opportunity?
Provide the Underwriter with account knowledge as it relates to hazards, controls, and management. They will need to evaluate how the company identifies and manages their inherent risk factors. Additionally they are expected to differentiate the account from others in similar classes of business. This role reports to the Risk Control Field Director or Managing Risk Control Consultant.

What Will You Do?
• Partner and have joint ownership with Underwriting to select, retain, and grow a profitable book of business.
• Build and maintain productive relationships with Underwriting, Claim, Risk Control Specialists, and Broker to service customers as a unified team.
• Complete risk assessment evaluations for moderately complex accounts: small manufacturers such as food processors and metal goods producers, restaurants, educational institutions, medium-sized distributors, auto dealers, and moderately sized fleets.
• Write technically detailed reports that communicate a clear assessment of risk and effectively articulated recommendations.
• Discover and evaluate customer needs through loss analysis and customer readiness in order to provide Risk Control products and services which can help control losses.
• Stay current with technical subject matters, regulatory environment, and emerging issues.
• Create a valued customer experience through each assessment and service encounter.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?
• Bachelor's degree in environmental health and safety, construction management, basic sciences, and related technical fields.
• Insurance industry and business acumen.
• Graduate degree in a related field.
• Recognized relevant certifications (such as ASP, CSP, ARM, CFPS).
• Technical aptitude, detail oriented.
• Superior communication skills-written, verbal and listening.
• Ability to quickly establish credibility and rapport with a client.
• Self-awareness.
• Curiosity.
• Experience working in a collaborative environment.
• Critical thinking skills.
• Proven work ethic.
• Influencing skills.

What is a Must Have?
• Three years of experience in safety, risk control, or related fields in industries such as construction, manufacturing, or military.
• Valid drivers license.
• Must have or be able to attain appropriate certification to meet specific state requirements where applicable.

What Is in It for You?
• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits
Show more details...
via Great Insurance Jobs posted_at: 3 days agoschedule_type: Full-time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it. Compensation Overview The annual base salary range provided Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$34,100.00 - $56,200.00

Target Openings
12

What Is the Opportunity?
InsuraMatch is a national independent Wholesale Agency company, owned by Travelers Insurance. As an InsuraMatch Insurance Advisor Trainee, you will assume the role of a personal insurance counselor and educator and will help customers choose their ideal insurance carrier and coverages. We believe in a high touch, consultative approach that builds long lasting relationships with our customers and we are looking for sales professionals that can foster this type of relationship. Insurance Advisor Trainees will gain an understanding of our carriers and products through our comprehensive training program. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This job works under direct supervision and does not manage others.

Class Room Training Schedule:
9 AM - 5:30 PM EST. Monday - Friday for 2 weeks

Following training, you will assume your assigned work schedule. We are offering 1st and 2nd shifts. The first shift options range from 9:00am - 5:30pm EST through 11:30am - 8:00pm EST. We are also offering 2nd shift which ranges from 12:00pm - 8:30pm through 1:30pm - 10:00pm EST. All shifts will include 1 rotating Saturday. (Shift to be confirmed at time of offer).
Eligible for Full Benefits on Day One of employment.

What Will You Do?
• Learns to solicit all information necessary to produce quotes and close sales.
• Learns to represent InsuraMatch in a positive manner while building customer rapport.
• Develops basic telemarketing, sales and system skills, and builds product knowledge.
• Receives and implements constructive feedback in the form of professional coaching.
• Learns to demonstrate strong active listening skills to identify customer problems or objections.
• Learns to handle objections professionally while clearly articulating relevant product and corporate features, benefits, and value to the customer.
• Upon completion of training, this role will:
• Receive inbound calls in order to quote and bind personal lines insurance products offered by our panel of national and regional insurers.
• Provide prospects with a consultative sales experience with an emphasis on counseling and educating customers.
• Provide an exceptional sales experience to prospects in order to meet sales targets and performance goals.
• Prepare personalized personal lines insurance quotes to prospects and use assumptive closing techniques to close sales.
• Manufacture new sales through proactive outreach, account rounding, and customer referrals. Work 'at risk' policies with an eye toward increasing agency level retention.
• Actively cultivate high value customers and prospects through drip communication efforts (outbound 'check-in' calls, renewal reviews, periodic re-shopping to secure better pricing, email, and text communications).
• Maintain product knowledge for all lines of business and products written.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?
• A Bachelor's degree from an accredited four-year college or university is a plus.
• Must obtain a NJ Property and Casualty Insurance producer license within first 4 weeks of employment date. (You will receive fully paid training and sponsorship for your insurance license).
• Maintain continuing education requirements for the Property & Casualty license obtained.
• Prior call center and sales experience preferred.
• Excellent communication, organization, and interpersonal skills.

What is a Must Have?
• High school diploma or GED required.

What Is in It for You?
• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits
Show more details...
via Travelers Careers schedule_type: Internship
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it. Compensation Overview The hourly salary range provided for Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it.

Compensation Overview

The hourly salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual hourly rate for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$22.00 - $23.00

Target Openings
1

What Is the Opportunity?
The Travelers Claim Intern program provides qualified candidates an excellent opportunity to gain first-hand business experience, receive valuable on-the-job training, to contacting clients, determining coverage, scoping of losses and completing damage estimates.

What Will You Do?
• Internship includes:
• On-boarding of Travelers systems and protocols.
• Exposure to Personal and Business Insurance claims of basic to moderate complexity.
• Learn and understand effective strategies for investigating, negotiating and resolving claims thoroughly, accurately and efficiently.
• Develop knowledge of what happened, estimating damage, determining what coverages apply and helping our customers through the process.
• Observe the work of the Claim Professional through desk and ride alongs with experienced employees.
• Work with a designated coach to develop knowledge of claims through core assignments.
• Complete challenging and meaningful project work.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?
• For the CPDP Internship, we are most interested in students who are serious about entering the insurance industry and who are excited about the prospect of making Claim their future career choice.
• Preferred cumulative GPA of 3.0 or above
• Business Administration
• Liberal Arts (with business focus preferred)
• Business Management
• Risk Management and Insurance
• Undergraduate students completing their sophomore year preferred
• Working knowledge of Microsoft Office
• Legally eligible to work in the United States
• Strong verbal and written communication skills
• Strong analytical skills and problem solving skills
• Strong customer service skills

What is a Must Have?
• Candidate must be pursuing a Bachelor’s degree.
• Approximate work availability from June through August (10-12 weeks) required.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits
Show more details...
via Travelers Careers schedule_type: Full-time
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it. Compensation Overview The annual base salary range provided Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$125,900.00 - $207,800.00

Target Openings
1

What Is the Opportunity?
Travelers is seeking a Director of Software Engineering to join our Enterprise Payments and Billing organization as we grow and transform our Technology landscape. The Director of Software Engineering is responsible for leading 6-8 engineers, driving technical direction and strategic initiatives within our Loss Sensitive Billing Circle (agile team of teams), which support the billing and receivable management for some of the largest and most complex policies written at Travelers. You will plan and execute at a strategic level, lead the design, development and implementation of significantly complex problems that extend beyond the confines of a team and establish software engineering best practices and standards.

You will direct expert software end to end engineering tasks including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications for impactful and high-visibility initiatives. This is a high-impact role as Travelers explores new technologies and continues an exciting modernization journey.

What Will You Do?
• Lead a team of Software Engineers across several agile teams as they design, develop, and support the business partners with a mission to drive long-term value.
• Set technical direction and effectively influences across multiple teams to improve the overall quality of engineering practices and skill sets.
• Provide technical thought leadership, foster a team environment, and provide mentorship and coaching feedback to technical resources while assisting development teams.
• Ability to influence priorities by identifying solutions that are aligned with current business objectives and closely follow industry trends.
• Establish short- and long-term technology roadmaps for the organization.
• Partner with broader software engineering excellence groups in shaping technology best practices for the team.
• Lead POC efforts to investigate new technologies and business capabilities.
• Participate and contribute meaningfully to architecture and design activities, especially as we evolve into the public cloud.
• Provide human resources management, including coaching, performance management, team development and growth, and workforce planning.
• Apply knowledge of current industry trends and techniques to formulate solutions for software engineering problems.
• Act as subject matter expert across multiple applications, systems and technologies.
• Seek opportunities where technology can be utilized to improve the business and provide more efficient processes.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?
• 5 years of related experience; including insurance / financial services industry experience.
• Demonstrated experience implementing current technology trends and techniques (e.g., cloud-based solutions leveraging microservices).
• Interprets internal/ external business challenges and recommends best practices to improve SDLC processes.
• Experience with Java, Spring, Angular, REACT, and Microservices.
• Experience with AWS EC2, Lambda, S3, and DynamoDB desired.
• Experience leading, guiding and coaching less experienced Engineers desired.
• Experience leading design walkthroughs, code reviews and paired programming desired.
• Demonstrated experience implementing current technology trends and techniques (e.g., cloud-based solutions leveraging microservices).
• Interprets internal/ external business challenges and recommends best practices to improve SDLC processes.
• Delivery - Advanced delivery skills including the ability to determine the software design strategy and methodology to be used for efforts, use automated tests, analysis, and informed feedback loops to ensure the quality and production readiness of work before release, monitor the health of work efforts and that of adjacent systems.
• Domain Expertise - Demonstrated track record of domain expertise including the ability to develop business partnerships and influence priorities by identifying solutions that are aligned with current business objective and closely follow industry trends relevant to domain, understanding how to apply them, and sharing knowledge with coworkers.
• Problem Solving - Strong problem solver who utilizes data and proofs of concepts to find creative solutions to difficult problems, reflects on solutions, measuring their impact, and uses that information to ideate and optimize. Also adept at making decisions that involve a significant number of factors with broad implications.
• Communication - Strong communicator who possesses the ability to describe technology concepts in ways the business can understand, document initiatives in a concise and clear manner, collaborate effectively with teammates and others regardless of role, quickly extract core issues from discussions and meetings, give and receive constructive feedback, offer help when asked, and ensure everyone has a chance to share their thoughts and are heard; an attentive and empathetic listener.
• Leadership - Advanced leadership skills with the ability to take action even when there is no clear owner, inspire and motivate others, and be effective at influencing team members.

What is a Must Have?
• Bachelor's degree in Computer Science or a related field, or its equivalent in work experience.
• Three years of programming/development experience.

What Is in It for You?
• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits
Show more details...
via Great Insurance Jobs posted_at: 9 days agoschedule_type: Full-time
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it. Compensation Overview The annual base salary range provided Who Are We?

Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do... it.

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$48,500.00 - $80,000.00

Target Openings
1

What Is the Opportunity?
This is an entry level position that requires satisfactory completion of required training to advance to Claim Professional, Outside Property. This position is intended to develop skills for investigating, evaluating, negotiating and resolving claims on losses of lesser value and complexity. Provides quality claim handling throughout the claim life cycle (customer contacts, coverage, investigation, evaluation, reserving, negotiation and resolution) including maintaining full compliance with internal and external quality standards and state specific regulations. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration. This position is based 100% remotely and may include a combination of mobile work and/or work from your primary residence.

What Will You Do?
• Completes required training which includes the overall instruction, exposure, and preparation for employees to progress to the next level position. It is a mix of online, virtual, classroom, and on-the-job training. The training may require travel.
• The on the job training includes practice and execution of the following core assignments:
• Handles 1st party property claims of moderate severity and complexity as assigned.
• Establishes accurate scope of damages for building and contents losses and utilizes as a basis for written estimates and/or computer assisted estimates.
• Broad scale use of innovative technologies.
• Investigates and evaluates all relevant facts to determine coverage (including but not limited to analyzing leases, contracts, by-laws and other relevant documents which may have an impact), damages, business interruption calculations and liability of first party property claims under a variety of policies. Secures recorded or written statements as appropriate.
• Establishes timely and accurate claim and expense reserves.
• Determines appropriate settlement amount based on independent judgment, computer assisted building and/or contents estimate, estimation of actual cash value and replacement value, contractor estimate validation, appraisals, application of applicable limits and deductibles and work product of Independent Adjusters.
• Negotiates and conveys claim settlements within authority limits.
• Writes denial letters, Reservation of Rights and other complex correspondence.
• Properly assesses extent of damages and manages damages through proper usage of cost evaluation tools.
• Meets all quality standards and expectations in accordance with the Knowledge Guides.
• Maintains diary system, capturing all required data and documents claim file activities in accordance with established procedures.
• Manages file inventory to ensure timely resolution of cases.
• Handles files in compliance with state regulations, where applicable.
• Provides excellent customer service to meet the needs of the insured, agent and all other internal and external customers/business partners.
• Recognizes when to refer claims to Travelers Special Investigations Unit and/or Subrogation Unit.
• Identifies and refers claims with Major Case Unit exposure to the manager.
• Performs administrative functions such as expense accounts, time off reporting, etc. as required.
• Provides multi-line assistance in response to workforce management needs; including but not limited to claim handling for Auto, Workers Compensation, General Liability and other areas of the business as needed.
• May attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
• Must secure and maintain company credit card required.
• In order to perform the essential functions of this job, acquisition and maintenance of Insurance License(s) may be required to comply with state and Travelers requirements. Generally, license(s) must be obtained within three months of starting the job and obtain ongoing continuing education credits as mandated.
• In order to progress to Claim Representative, a Trainee must demonstrate proficiency in the skills outlined above. Proficiency will be verified by appropriate management, according to established standards.
• This position requires the individual to access and inspect all areas of a dwelling or structure which is physically demanding including walk on roofs, and enter tight spaces (such as attic staircases, entries, crawl spaces, etc.) The individual must be able to carry, set up and safely climb a ladder with a Type IA rating Extra Heavy Capacity with a working load of 300 LB/136KG, weighing approximately 38 to 49 pounds. While specific territory or day-to-day responsibilities may not require an individual to climb a ladder, the incumbent must be capable of safely climbing a ladder when deploying to a catastrophe which is a requirement of the position
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?
• Bachelor's Degree preferred or a minimum of two years of work OR customer service related experience preferred.
• Demonstrated ownership attitude and customer centric response to all assigned tasks - Basic
• Verbal and written communication skills -Intermediate
• Attention to detail ensuring accuracy - Basic
• Ability to work in a high volume, fast paced environment managing multiple priorities - Basic
• Analytical Thinking - Basic
• Judgment/ Decision Making - Basic
• Valid passport preferred.

What is a Must Have?
• High School Diploma or GED and one year of customer service experience OR Bachelor's Degree required.
• Valid driver's license - required.

What Is in It for You?
• Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you're eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits
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via Morristown, NJ - Geebo posted_at: 2 days agoschedule_type: Full-timesalary: 20–28 an hour
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target... Openings 1 Job Description Summary Travelers is seeking Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target... Openings 1 Job Description Summary Travelers is seeking a Software Engineer II to join our organization as we grow and transform our Technology landscape. Individual will complete advanced end to end engineering tasks for specific system assignments including designing, developing, analyzing, configuring, testing, debugging, troubleshooting, documenting, health monitoring/alerting, and implementing based on user or system specifications, consulting with users to determine hardware, software or system functional specifications, managing interaction between the systems and other technical support areas and defining technical requirements and coordinating team resources to solve problems. Primary Job Duties & Responsibilities Perform analysis, design, development, and configuration functions (includes defining technical requirements) with a high degree of accuracy and speed, operating as an individual contributor to team goals. Perform analysis, assessment and resolution for defects and incidents of advanced complexity and escalate appropriately. Work independently to tackle well-scoped and loosely scoped problems. Seek opportunities to expand technical knowledge and capabilities. Provide technical guidance and mentorship to less experienced employees. Minimum Qualifications Bachelor's degree or its equivalent in work experience. Two years of programming/development experience. Education, Work Experience, & Knowledge Four years of programming/development experience preferred. Job Specific Technical Skills & Competencies Experience with Java (Full Stack) Experience with Angular & React Experience with Microservices Experience with Event based Architecture Experience with SQL/noSQL Basic understanding of CI/CD Basic understanding of Git/GitHub/GitLab preferred. Basic understanding of Agile preferred. Delivery - Intermediate delivery skills including the ability to estimate accurate timelines for tasks and deliver work at a steady, predictable pace to achieve commitments, contribute to the software design strategy and methodologies used to best meet the system requirements, consider and build for many different use cases, avoid over engineering, and ensure automation, deliver complete solutions but release them in small batches, and identify important tradeoffs and negotiate them. Domain Expertise - Demonstrated track record of domain expertise including understanding technical concepts necessary to do the job effectively and aware of industry trends, demonstrate willingness, cooperation, and concern for business issues and priorities, and possess in depth knowledge of immediate systems worked on and some knowledge of adjacent systems. Problem Solving - Strong problem solver who ensures solutions are built for the long term, is able to resolve new issues, recognizes mistakes using them as learning and teaching opportunities and consistently breaks down large problems into smaller, more manageable ones. Communication - Strong communicator who possesses the ability to articulate information clearly and concisely with the business, document work in a clear, easy to follow manner, collaborate well with team members as both a mentor and mentee, take in vague requirements and ask the right questions to ensure clarification, offer feedback appropriately and effectively, seek out and receives constructive criticism well, listen when others are speaking and make space for colleagues to share their thoughts. Leadership - Intermediate leadership skills with the ability to help create a safe environment for others to learn and grow as engineers and a proven track record of self-motivation in identifying opportunities and tracking team efforts. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http:
//careers.travelers.com/life-at-travelers/benefits/ .
Salary Range:
$80K -- $100K
Minimum Qualification
Software DevelopmentEstimated Salary: $20 to $28 per hour based on qualifications
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via Morristown, NJ - Geebo posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target... Openings 1 Job Description Summary Designs and oversees Company Summary Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Target... Openings 1 Job Description Summary Designs and oversees delivery of Risk Control services to assigned accounts country-wide. Has the ability to market and sell Risk Control services in new business presentations and to existing clients. Manages account budgets while responding to customer needs. Understands exposures and controls by class of business and can effectively communicate information to underwriting. This role reports to the Risk Control Director National Accounts. Travelers offers a hybrid work location model that is designed to support flexibility. Primary Job Duties & Responsibilities Consult with clients on strategies for identifying hazards, evaluating existing controls and coordinating the delivery of Risk Control services that will assist them in their efforts to reduce or prevent losses. Analyze losses to identify trends and ensure the comprehensive plan addresses the loss leaders while being delivered using the appropriate resources. Negotiate and manage client expectations to achieve appropriate balance between service and cost. Influence clients to ensure commitment to service plan and implementation of recommendations. Builds and maintains productive relationships with underwriting, brokers, claim and the Risk Control service teams assigned to the account. Write technically detailed reports that communicate a clear assessment of risk and effectively articulate recommendations. Minimum Qualifications Undergraduate degree or equivalent experience required. 5 years' in safety, claim, risk management, military or related fields required. Valid driver's license required. Education, Work Experience, & Knowledge Insurance industry knowledge preferred. Strong communication and interpersonal skills preferred. Licensing or Certificates Recognized relevant certifications (such as ASP, CSP, ARM) preferred. Job Specific Technical Skills & Competencies Technical aptitude, detail oriented. Superior communication skills - both written and verbal. Ability to quickly establish credibility and rapport with all others. Experience working in a collaborative environment. Critical thinking skills. Influencing skills that effectively drive business needs. Negotiating change to achieve optimal outcomes. Ability to give and receive coaching and feedback. Environmental / Work Schedules / Other Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http:
//careers.travelers.com/life-at-travelers/benefits/ .
Salary Range:
$80K -- $100K
Minimum Qualification
Auditing & Compliance, Risk & Quantitative AnalysisEstimated Salary: $20 to $28 per hour based on qualifications
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via Lensa posted_at: 1 day agoschedule_type: Full-time
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it... Job Category Claim, Legal Compensation Overview The annual Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it...

Job Category

Claim, Legal

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$119,700.00 - $197,500.00

Target Openings

1

What Is the Opportunity?

Are you committed to professional growth and exceptional client service? Imagine a career as a Travelers lawyer where you can be the best you. As a Senior Counsel with Travelers you'll be responsible for high quality, proactive case handling and will have the opportunity to use your legal expertise and litigation skills to independently handle a caseload of higher exposure cases and more complex litigation matters and deliver optimal results for Travelers' insured customers. Travelers offers the strength of a national legal organization committed to your professional development while maintaining a local focus so you can be positioned as a strong legal advocate and valued business partner.

What Will You Do?

In the handling of a caseload of higher exposure Construction liability cases and more complex litigation matters, your responsibilities will include:
• Litigate cases to verdict demonstrating strong use of trial skills.
• Specialize in one or more areas of practice.
• Demonstrate strong legal research, writing and presentation skills.
• Draft substantive pleadings, motions, briefs, discovery and other legal documents.
• Build and foster internal and external client relationships with a customer-centric focus.
• Provide leadership through mentoring other attorneys and legal support staff.
• Provide internal and external training, seminars and legal updates to insured clients and Claim partners.
• Provide in-depth, substantive analysis and quality reporting to insured clients and Claim partners consistent with best practices.
• Effectively utilize support staff consistent with office protocols and best practices.
• Adhere to all best practices in file handling.
• Fully and effectively utilizes available technology, case management system and automation.
• Travel as required to meet business needs.
• Initiate special projects and identifies other opportunities to support office goals/business needs.
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?
• Senior Associate/Partner level of experience.
• Construction litigation, Major Case experience
• 7+ years of Litigation practice or equivalent legal experience
• Proven track record of trial skills and techniques.
• Appreciation for, and commitment to, delivery of the highest quality legal work.
• Demonstrates strong legal acumen.
• Demonstrates strong technical knowledge in the practice area(s) and the ability to comprehend, assimilate and communicate complex information.
• Demonstrates in-depth knowledge of the law, bench, bar, local jurisdictional practices, adversaries and the litigation process.
• Proven track record of case results favorable to outside counsel.
• Demonstrates strong leadership through mentoring and influencing skills.
• Demonstrates high level of awareness and dedication to business initiatives and goals.
• Demonstrates personal commitment to professional development.
• Critical and strategic thinker.
• Sound decision-maker and problem solver.
• Strong negotiation, research and trial skills.
• Demonstrates the highest level of commitment to customer service.
• Sense of urgency / responsiveness.

What is a Must Have?
• Juris Doctorate; graduate of an accredited law school.
• A minimum of 7 years of litigation practice or prior legal experience.
• Active license in good standing to practice law in the state(s) in which representation is required.
• Valid driver's license required depending on the location.

What Is in It for You?
• Work schedule: Travelers offers a hybrid work location model that is designed to support flexibility
• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/
Show more details...
via LGBTQ Jobs posted_at: 24 days agoschedule_type: Full-time
Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it... Job Category Sales Compensation Overview The annual base Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it...

Job Category

Sales

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$87,400.00 - $144,100.00

Target Openings

1

What Is the Opportunity?

Under general supervision, the Sr Inside Sales Executive maintains complex agency assignments and/or priority initiatives as assigned. The position is responsible for optimizing growth potential of a core and complex group of Travelers independent agents, while exceeding/meeting year over year growth and profit objectives, utilizing Travelers sales tools within a consultative sales framework, developing competitor intelligence, and collaborate with team members in inside sales, the region, home office and business center on product, pricing, and agency management decisions. This Sr Inside Sales Executive is considered a Subject Matter Expert in core competencies, sales processes, and execution and therefore provides coaching/guidance to others within the sales function. This position actively supports peer development and regional collaboration. This position does not manage others.

What Will You Do?
• Coaching and Leadership:
• Responsible for facilitating workshops for both internal and external audiences
• Must perform at mastery level in utilizing sales tools
• Participates in and may lead multiple Enterprise projects or cross regional teams
• Leads webinars and works with home office on development of training needs
• Takes the lead in product roll outs
• Acts as a SME to SE’s in the region
• Works across regions to identify needs and create solutions
• Ability to independently work with all social styles
• Educates the Product team on market conditions in support of product and rate changes
• Leads, designs, consults on regional sales strategy and development of processes
• Assists with the onboarding of new Sales Executives
• Proxy for Reg'l Sales Dir (RSD) when RSD is unavailable
• May be involved in the new hire interviewing process
• Leads regional sales team meetings
• Demonstrates excellent communication and listening skills
• Advising Agents:
• Responsible for substantial and/or complex Agency assignments.
• May have multiple state management of agency plant and / or complex agency structures
• Works with Enterprise as a relationship manager to key regional agents
• Highly effective in presenting ideas, solutions, feedback and programs to agents
• Clearly sets measurable goals and objectives for agents and holds agents accountable
• Applies agency diagnostics and segmentation for owned agents
• Identifies opportunities to cross sell Travelers products and shares information with other Sales employees and/or agents
• Meets minimum requirements with respect to technology usage with agency to share information on products, results, digital opportunities
• Act as the conduit between inside and outside sales teams
• Influencing the Sale:
• Responsible for profitable development of all agencies within assigned territory or agency assignment
• Uses technology and analytics to influence agents to quote and sell Travelers products to customers
• Articulates a sales process that's mutually beneficial and identifies solutions to agency needs
• Provides consistent follow up and follow through with agents
• Demonstrates advanced ability to influence and persuade
• Recognizes opportunities and adapts solutions on the spot
• Coaches employees on sales techniques and demonstrates by example
• Agency Diagnostics:
• Completes strategic sales plans for territory to identify opportunities and potential challenges from which strategies and tactics are developed
• Develop comprehensive marketing plans leveraging digital assets
• Builds and uses best practices regarding Agency Operations, works consultatively to follow up with plans, holding process owners accountable for greed upon actions
• Effectively understands and considers operational differences between small and large agencies
• Directs customer service issues to appropriate resources and elevates all unresolved matters to ensure resolution
• Mastery of sales analytics, systems, processes, and tools
• Understands state regulatory environment and competitive landscape and understands the impact on agency business
• Identifies book transfer opportunities, negotiates transfer commitment, and ensures successful outcome
• Able to translate complex sales reporting into terms for easy comprehension
• Perform other duties as assigned.

What Will Our Ideal Candidate Have?
• Bachelor's Degree or equivalent experience.
• The Sr. SE must perform at an advanced level to meet or exceed SIS and KBM goals
• Advanced knowledge of Agency Diagnostics: Ability to accurately assess agency operations and provide strategic sales and marketing insight
• Advanced ability to Influence the Sale: ability to convince current and prospective agents to represent and promote Travelers products and services
• Advanced ability to deliver results: ability to focus on the top/bottom line and push self and others to meet set goals
• Advanced Relationship Management skills: superior interpersonal skills and ability to work effectively with internal and external customers as well as team both in Inside Sales/Regions.
• Advanced communication skills: Strong verbal and written communication skills. Ability to deliver professional presentations.
• Advanced ability to adapt to change: Advanced ability to demonstrate resilience: Maintains a high level of commitment to personally get things done, assuming personal responsibility for achieving outcomes and works effectively with little direction. Dependable and responsible.
• Advanced knowledge of Microsoft Office products: with ability to manipulate data in Excel, Word, and PowerPoint.
• Definition of intermediate skills/competencies: Demonstrates solid knowledge and ability and can apply the competency in the full range of typical situations with minimal or no guidance. Requires guidance handling novel or more complex situations.
• Not Required.

What is a Must Have?
• A minimum of 3 years of professional sales experience within the Insurance Industry.
• High proficiency of understanding and utilizing data and analytics to drive business performance.
• Proven success in achieving sales and competency metrics.
• Experience in coaching and developing others.
• Independently work with complex relationships and / or projects.

What Is in It for You?
• Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• Wellness Program: The Travelers wellness program is comprised of tools and resources that empower you to achieve your wellness goals. In addition, our Life Balance program provides access to professional counseling services, life coaching and other resources to support your daily life needs. Through Life Balance, you’re eligible for five free counseling sessions with a licensed therapist.
• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We believe that we can deliver the very best products and services when our workforce reflects the diverse customers and communities we serve. We are committed to recruiting, retaining and developing the diverse talent of all of our employees and fostering an inclusive workplace, where we celebrate differences, promote belonging, and work together to deliver extraordinary results.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (4-ESU@travelers.com) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/
Show more details...