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Twilio
Twilio is a cloud communications platform that enables developers to build, scale, and operate communications within their applications. It enables users to programmatically make and receive phone calls, send and receive text messages, and perform other communication functions using its web service APIs. Twilio provides the building blocks for businesses to create the most powerful communication experiences for their customers. It offers a fully featured API platform that enables developers to build the future of customer engagement. Twilio is used by some of the world's largest companies to power their communication needs.
Add local phone numbers and better scaling/delivery to SMS. It supports codes sent via voice and SMS. As your app’s usage scales up or down, Twilio automatically scales with you.rapidapi.comTwilio offers a Programmable SMS (text) API, Programmable Voice API, Twilio Sendgrid email API, and the Twilio Flex API, allowing users to customize every aspect of their contact center.
If you're starting a new project, please visit the Conversations Docs to begin. If you've already built on Programmable Chat, please visit our Migration Guide to learn about how to switch.twilio.comTwilio provides client-side Programmable Chat SDKs for browser-based web applications as well as for native iOS and Android applications.
Twilio also provides text message reply options, which enables two-way communication between business and mobile phone user. This creates long term customer relationships.smscomparison.comWith Twilio’s fast and efficient SMS gateway API, these MMS messages can be delivered fast and successfully to a large volume of smartphones.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#2,593 Site Rank
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Site age17 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock priceTWLO,TWLO,TWLO,(NYSE),44.46 USD,44.46 USD,44.46 USD,,-1.22 (-2.67%)
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Traded asNYSE,:,TWLO,(Class A),Russell 1000,component
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Founded2008 in,Seattle, Washington,, U.S.
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HeadquartersRincon Center,San Francisco, California,, U.S.
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Founder(s)Jeff Lawson,Evan Cooke,John Wolthuis
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Key peopleJeff Lawson (,CEO,),Evan Cooke (,CTO,)
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SubsidiariesSendGrid
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Type of businessPublic
Traffic rank
#2,593
#2,593
Site age
17 yrs
17 yrs
Location
United States
United States
Popular Questions for Twilio
Newest job postings for Twilio
via LinkedIn
posted_at: 1 day agoschedule_type: Full-timework_from_home: 1
See yourself at Twilio
Join the team as our next VP of Revenue Operations...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively
See yourself at Twilio
Join the team as our next VP of Revenue Operations...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
About The Job -
We are looking for an executive in revenue strategy and operations to oversee operations for revenue-oriented functions of the Twilio Data and Applications (TDA) business unit. This global role will provide leadership, direction and execution of the strategic vision of sales methodologies, key processes, technology and the delivery of solution related content/training as well as providing productivity based improvements to the frontline sales teams. You will tackle high priority initiatives critical to scaling TDA, including go-to-market strategy, metrics, processes, and operations. As the leader, you will help set the direction for growing the market leading Customer Data Platform (CDP) solution. The position will report to the President of Twilio Data & Applications.
This position requires exceptional communication skills and a high aptitude for leading through change. Organizational influence skills and the ability to think strategically and lead cross-disciplinary teams. The right candidate will have a proven track record of scaling sales organizations and systematically improving operational effectiveness.
Twilio is looking for the rare leader who lives the Twilio Magic and is able to combine strategic, analytical, big-picture thinking with the ability to drive detailed, operational excellence. This leader must have relevant experience in high-growth and high-scale software or infrastructure environments, and be able to solve new, complex problems from first principles. The right candidate must have a proven track record in building, and managing a world-class global sales or field operations team, with strong domain knowledge around sales processes and metrics.
Responsibilities
In this role, you’ll:
• Own and set the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, prioritizing an achievable roadmap for each team
• Partner with other executives to formulate and communicate overall go-to-market strategy, both direct and indirect
• Provide GTM teams operational support, including but not limited to annual planning, forecasting, pipeline management, quota & territory management, capacity management, compensation planning, and customer health measurement
• Partner with sales leaders to understand their business, identify knowledge and skills gaps, conduct on-going needs assessments, and deliver targeted programs in coordination with Sales, Marketing, Product, Support and Operations leadership teams
• Be heavily metrics driven: build a robust analytics function that provides comprehensive data backed insights on the business
• Lead projects focused on process definition and refinement, systems implementation, data infrastructure and value-added analytics
• Ensure the right sales enablement is delivered for both new hires and existing customer-facing employees. Monitor, measure, and report sales effectiveness, efficiency and results.
• Experiment often: define success criteria and diligently track performance
• Proactively identify and drive continuous improvements in operational processes and practices across Twilio Data & Applications BU.
• Drive strategic projects with senior leaders across the business such as: developing commercialization models for new products, customer funnel conversion analysis, annual strategy and operational planning processes.
• Ensure cross-functional alignment with go-to-market
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
• 12+ years of work experience in revenue operations, sales operations and/or analytics & planning experience, managing and growing teams; demonstrated ability recruit top talent and managing team growth
• Entrepreneurial, business builder mindset with a track record of operating at an executive level, helping to grow a mission-critical SaaS / Cloud Services product.
• Demonstrable skills in strategic planning and execution of sales initiatives. Must have strong problem-solving skills and the ability to define solutions
• Excellent interpersonal skills. Strong Executive presence and ability to influence and work cross-functionally
• Experience working in high-growth, performance-focused environments
• Demonstrated experience in hiring, managing, developing and retaining professionals at all levels
• Familiarity with data visualization tools and systems
• Exceptional ability to problem-solve individually or in a group setting and understand key financial drivers of the business. Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making
• Demonstrated success managing operations globally, especially in all major software markets
• Excellent written and oral communication skills; proven experience articulating sales & business operations and strategy related concepts to all audiences, including C-level executives and the Board
• Ability to shift priorities quickly, while maintaining a high degree of organization and control. Proven ability to thrive in a demanding, fast-paced environment
• Perpetually curious. A builder at heart
Other Notes
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $300,000 - $336,000
• Based in New York, Washington State or California: $300,000 - $336,000
• Based in the San Francisco Bay area, California: $300,000 - $336,000
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
Join the team as our next VP of Revenue Operations...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
About The Job -
We are looking for an executive in revenue strategy and operations to oversee operations for revenue-oriented functions of the Twilio Data and Applications (TDA) business unit. This global role will provide leadership, direction and execution of the strategic vision of sales methodologies, key processes, technology and the delivery of solution related content/training as well as providing productivity based improvements to the frontline sales teams. You will tackle high priority initiatives critical to scaling TDA, including go-to-market strategy, metrics, processes, and operations. As the leader, you will help set the direction for growing the market leading Customer Data Platform (CDP) solution. The position will report to the President of Twilio Data & Applications.
This position requires exceptional communication skills and a high aptitude for leading through change. Organizational influence skills and the ability to think strategically and lead cross-disciplinary teams. The right candidate will have a proven track record of scaling sales organizations and systematically improving operational effectiveness.
Twilio is looking for the rare leader who lives the Twilio Magic and is able to combine strategic, analytical, big-picture thinking with the ability to drive detailed, operational excellence. This leader must have relevant experience in high-growth and high-scale software or infrastructure environments, and be able to solve new, complex problems from first principles. The right candidate must have a proven track record in building, and managing a world-class global sales or field operations team, with strong domain knowledge around sales processes and metrics.
Responsibilities
In this role, you’ll:
• Own and set the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, prioritizing an achievable roadmap for each team
• Partner with other executives to formulate and communicate overall go-to-market strategy, both direct and indirect
• Provide GTM teams operational support, including but not limited to annual planning, forecasting, pipeline management, quota & territory management, capacity management, compensation planning, and customer health measurement
• Partner with sales leaders to understand their business, identify knowledge and skills gaps, conduct on-going needs assessments, and deliver targeted programs in coordination with Sales, Marketing, Product, Support and Operations leadership teams
• Be heavily metrics driven: build a robust analytics function that provides comprehensive data backed insights on the business
• Lead projects focused on process definition and refinement, systems implementation, data infrastructure and value-added analytics
• Ensure the right sales enablement is delivered for both new hires and existing customer-facing employees. Monitor, measure, and report sales effectiveness, efficiency and results.
• Experiment often: define success criteria and diligently track performance
• Proactively identify and drive continuous improvements in operational processes and practices across Twilio Data & Applications BU.
• Drive strategic projects with senior leaders across the business such as: developing commercialization models for new products, customer funnel conversion analysis, annual strategy and operational planning processes.
• Ensure cross-functional alignment with go-to-market
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
• 12+ years of work experience in revenue operations, sales operations and/or analytics & planning experience, managing and growing teams; demonstrated ability recruit top talent and managing team growth
• Entrepreneurial, business builder mindset with a track record of operating at an executive level, helping to grow a mission-critical SaaS / Cloud Services product.
• Demonstrable skills in strategic planning and execution of sales initiatives. Must have strong problem-solving skills and the ability to define solutions
• Excellent interpersonal skills. Strong Executive presence and ability to influence and work cross-functionally
• Experience working in high-growth, performance-focused environments
• Demonstrated experience in hiring, managing, developing and retaining professionals at all levels
• Familiarity with data visualization tools and systems
• Exceptional ability to problem-solve individually or in a group setting and understand key financial drivers of the business. Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making
• Demonstrated success managing operations globally, especially in all major software markets
• Excellent written and oral communication skills; proven experience articulating sales & business operations and strategy related concepts to all audiences, including C-level executives and the Board
• Ability to shift priorities quickly, while maintaining a high degree of organization and control. Proven ability to thrive in a demanding, fast-paced environment
• Perpetually curious. A builder at heart
Other Notes
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $300,000 - $336,000
• Based in New York, Washington State or California: $300,000 - $336,000
• Based in the San Francisco Bay area, California: $300,000 - $336,000
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
via Greenhouse
posted_at: 3 days agoschedule_type: Full-time
See yourself at Twilio
Join the team as our next Regional Vice President, Enterprise Sales, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're
See yourself at Twilio
Join the team as our next Regional Vice President, Enterprise Sales, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. Unfortunately, most product managers, analysts, and marketers spend too much time searching for the data they need, while engineers are stuck integrating the tools they want to use. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to power the entire customer data ecosystem, and we need the best people to take the market.
As the Regional Vice President, Enterprise Sales, you will be an integral part of the Sales Leadership team building the Sales organization. Critical to success is the ability to build and manage high-performance teams that focus on the acquisition and expansion of Segment across Enterprise accounts. The ideal candidate will effectively balance day-to-day tactical challenges with long-term strategic plans to achieve optimal organizational growth. You will join a team of highly motivated, energetic sales professionals that take pride in establishing new customer relationships, running strategic sales cycles, and delivering the Segment message to a wide base of accounts across various industries.
For the right person that can bring vision, purpose, and drive to our fastest growing market, this position offers the unique opportunity to have a dramatic impact on the success of Segment and be the driving force of our expansion in the enterprise.
Responsibilities
In this role, you’ll:
• Help develop and execute strategy for massive growth of our Sales team
• Recruit, develop, and enable a team of experienced enterprise sales executives
• Engage at the Executive level with multi-billion dollar enterprise accounts looking to modernize their marketing and analytics tech stacks
• Accurately forecast the business
• Meet and exceed monthly, quarterly, and annual sales goals
• Oversee and cultivate sales through outbound pipeline generation and inbound need qualification
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Have 8+ years experience exceeding quota and 5+ years experience leading winning teams in software/SaaS, selling to Enterprise accounts
• Have a thorough understanding of SaaS business models; customer data / engagement experience a plus
• Are based in the Central North region of the US
• Are strategic enough to build a team but tactical enough to execute on a day-to-day basis
• Are well-networked to attract top-performing professionals into the sales organization
• Have the ability to lead and earn the trust of seasoned professionals with substantial tenure
• Have a thorough understanding of various routes to market through a broad network of channel partners
• Have instituted strong sales process and methodology around territory planning, assessment, qualification and resource allocation
• Are capable of prioritizing the most critical initiatives with a relentless drive to execute
• Have excellent written and oral communication skills, both internally and externally
• Have the desire to be a change-agent in the organization, industrializing processes that scale
• Have a polished, professional presence with the ability to “control the room” with C level customer executives
• Are open to domestic travel (once business travel can resume)
• Business degree required; MBA preferred.
Location
This role will be based in the Northeast region of the US. Approximately 20% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $164,300 - $205,425.00
• Based in New York, Washington State, or the San Francisco Bay area, California: $182,600 - $228,250.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
#LI-Remote #LI-KD2 Show more details...
Join the team as our next Regional Vice President, Enterprise Sales, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. Unfortunately, most product managers, analysts, and marketers spend too much time searching for the data they need, while engineers are stuck integrating the tools they want to use. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to power the entire customer data ecosystem, and we need the best people to take the market.
As the Regional Vice President, Enterprise Sales, you will be an integral part of the Sales Leadership team building the Sales organization. Critical to success is the ability to build and manage high-performance teams that focus on the acquisition and expansion of Segment across Enterprise accounts. The ideal candidate will effectively balance day-to-day tactical challenges with long-term strategic plans to achieve optimal organizational growth. You will join a team of highly motivated, energetic sales professionals that take pride in establishing new customer relationships, running strategic sales cycles, and delivering the Segment message to a wide base of accounts across various industries.
For the right person that can bring vision, purpose, and drive to our fastest growing market, this position offers the unique opportunity to have a dramatic impact on the success of Segment and be the driving force of our expansion in the enterprise.
Responsibilities
In this role, you’ll:
• Help develop and execute strategy for massive growth of our Sales team
• Recruit, develop, and enable a team of experienced enterprise sales executives
• Engage at the Executive level with multi-billion dollar enterprise accounts looking to modernize their marketing and analytics tech stacks
• Accurately forecast the business
• Meet and exceed monthly, quarterly, and annual sales goals
• Oversee and cultivate sales through outbound pipeline generation and inbound need qualification
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Have 8+ years experience exceeding quota and 5+ years experience leading winning teams in software/SaaS, selling to Enterprise accounts
• Have a thorough understanding of SaaS business models; customer data / engagement experience a plus
• Are based in the Central North region of the US
• Are strategic enough to build a team but tactical enough to execute on a day-to-day basis
• Are well-networked to attract top-performing professionals into the sales organization
• Have the ability to lead and earn the trust of seasoned professionals with substantial tenure
• Have a thorough understanding of various routes to market through a broad network of channel partners
• Have instituted strong sales process and methodology around territory planning, assessment, qualification and resource allocation
• Are capable of prioritizing the most critical initiatives with a relentless drive to execute
• Have excellent written and oral communication skills, both internally and externally
• Have the desire to be a change-agent in the organization, industrializing processes that scale
• Have a polished, professional presence with the ability to “control the room” with C level customer executives
• Are open to domestic travel (once business travel can resume)
• Business degree required; MBA preferred.
Location
This role will be based in the Northeast region of the US. Approximately 20% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $164,300 - $205,425.00
• Based in New York, Washington State, or the San Francisco Bay area, California: $182,600 - $228,250.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
#LI-Remote #LI-KD2 Show more details...
via Built In
posted_at: 21 hours agoschedule_type: Full-timework_from_home: 1
See yourself at Twilio
Join the team as our next Director of Professional Services (APJ...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.At Twilio/Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform
See yourself at Twilio
Join the team as our next Director of Professional Services (APJ...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.At Twilio/Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
We are looking for a Professional Services manager who loves building solutions, delivering business value and wants to be a major contributor to our Global Services organization. This position is for someone who has strong business acumen, solid experience deploying Segment technology and the ability to manage a team. This professional will additionally provide pre-sales support to account teams and engage with customers to demonstrate the value of Twilio/Segment solutions. The role will be approximately 75% management/pre-sales and 25% delivery to customers, allowing the person to maintain their consulting and technical skills.
Responsibilities
In this role, you’ll:
• Manage and develop team of Professional Services (PS) delivery consultants
• Engage with Account teams on pre-sales scoping for PS services
• Collaborate with internal PS teams on the staffing and allocation of resources on both customer facing and internal engagements
• Oversee Professional Services delivery of engagements for P1-P3 consultants
• Work closely with Project Management Organization and PS Ops team with regard to both customer-facing delivery and back-end finance/accounting activities
• Serve as point of escalation for region with regard to client or delivery challenges
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Proven experience working in Professional Services and as a consulting manager
• Demonstrated ability in Martech, CRM, Data, Cloud or Data Center
• Consulting experience as Technical Project Lead and/or Senior Implementation Consultant
• Services Pre-sales experience
• Thrive in a fast-paced startup environment
• Proficiency in business, written, and conversational English
Desired:
• Experience working closely with or implementing any of our Destination partners
• Technical certifications (CRM, Martech, adtech, Linux, Windows, DevOps etc.)
• Expertise in multiple areas of the MarTech ecosystem and concepts including attribution, analytics, adtech, CRM, mobile, NPS, and more
• Flexibility to perform duties across APAC time zones with occasional work in US time zones
Location
This role will be based in Australia.
Approximately 20% travel
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
Join the team as our next Director of Professional Services (APJ...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.At Twilio/Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
We are looking for a Professional Services manager who loves building solutions, delivering business value and wants to be a major contributor to our Global Services organization. This position is for someone who has strong business acumen, solid experience deploying Segment technology and the ability to manage a team. This professional will additionally provide pre-sales support to account teams and engage with customers to demonstrate the value of Twilio/Segment solutions. The role will be approximately 75% management/pre-sales and 25% delivery to customers, allowing the person to maintain their consulting and technical skills.
Responsibilities
In this role, you’ll:
• Manage and develop team of Professional Services (PS) delivery consultants
• Engage with Account teams on pre-sales scoping for PS services
• Collaborate with internal PS teams on the staffing and allocation of resources on both customer facing and internal engagements
• Oversee Professional Services delivery of engagements for P1-P3 consultants
• Work closely with Project Management Organization and PS Ops team with regard to both customer-facing delivery and back-end finance/accounting activities
• Serve as point of escalation for region with regard to client or delivery challenges
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Proven experience working in Professional Services and as a consulting manager
• Demonstrated ability in Martech, CRM, Data, Cloud or Data Center
• Consulting experience as Technical Project Lead and/or Senior Implementation Consultant
• Services Pre-sales experience
• Thrive in a fast-paced startup environment
• Proficiency in business, written, and conversational English
Desired:
• Experience working closely with or implementing any of our Destination partners
• Technical certifications (CRM, Martech, adtech, Linux, Windows, DevOps etc.)
• Expertise in multiple areas of the MarTech ecosystem and concepts including attribution, analytics, adtech, CRM, mobile, NPS, and more
• Flexibility to perform duties across APAC time zones with occasional work in US time zones
Location
This role will be based in Australia.
Approximately 20% travel
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
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