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via LinkedIn
posted_at: 1 day agoschedule_type: Full-timework_from_home: 1
See yourself at Twilio
Join the team as our next VP of Revenue Operations...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively
See yourself at Twilio
Join the team as our next VP of Revenue Operations...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
About The Job -
We are looking for an executive in revenue strategy and operations to oversee operations for revenue-oriented functions of the Twilio Data and Applications (TDA) business unit. This global role will provide leadership, direction and execution of the strategic vision of sales methodologies, key processes, technology and the delivery of solution related content/training as well as providing productivity based improvements to the frontline sales teams. You will tackle high priority initiatives critical to scaling TDA, including go-to-market strategy, metrics, processes, and operations. As the leader, you will help set the direction for growing the market leading Customer Data Platform (CDP) solution. The position will report to the President of Twilio Data & Applications.
This position requires exceptional communication skills and a high aptitude for leading through change. Organizational influence skills and the ability to think strategically and lead cross-disciplinary teams. The right candidate will have a proven track record of scaling sales organizations and systematically improving operational effectiveness.
Twilio is looking for the rare leader who lives the Twilio Magic and is able to combine strategic, analytical, big-picture thinking with the ability to drive detailed, operational excellence. This leader must have relevant experience in high-growth and high-scale software or infrastructure environments, and be able to solve new, complex problems from first principles. The right candidate must have a proven track record in building, and managing a world-class global sales or field operations team, with strong domain knowledge around sales processes and metrics.
Responsibilities
In this role, you’ll:
• Own and set the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, prioritizing an achievable roadmap for each team
• Partner with other executives to formulate and communicate overall go-to-market strategy, both direct and indirect
• Provide GTM teams operational support, including but not limited to annual planning, forecasting, pipeline management, quota & territory management, capacity management, compensation planning, and customer health measurement
• Partner with sales leaders to understand their business, identify knowledge and skills gaps, conduct on-going needs assessments, and deliver targeted programs in coordination with Sales, Marketing, Product, Support and Operations leadership teams
• Be heavily metrics driven: build a robust analytics function that provides comprehensive data backed insights on the business
• Lead projects focused on process definition and refinement, systems implementation, data infrastructure and value-added analytics
• Ensure the right sales enablement is delivered for both new hires and existing customer-facing employees. Monitor, measure, and report sales effectiveness, efficiency and results.
• Experiment often: define success criteria and diligently track performance
• Proactively identify and drive continuous improvements in operational processes and practices across Twilio Data & Applications BU.
• Drive strategic projects with senior leaders across the business such as: developing commercialization models for new products, customer funnel conversion analysis, annual strategy and operational planning processes.
• Ensure cross-functional alignment with go-to-market
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
• 12+ years of work experience in revenue operations, sales operations and/or analytics & planning experience, managing and growing teams; demonstrated ability recruit top talent and managing team growth
• Entrepreneurial, business builder mindset with a track record of operating at an executive level, helping to grow a mission-critical SaaS / Cloud Services product.
• Demonstrable skills in strategic planning and execution of sales initiatives. Must have strong problem-solving skills and the ability to define solutions
• Excellent interpersonal skills. Strong Executive presence and ability to influence and work cross-functionally
• Experience working in high-growth, performance-focused environments
• Demonstrated experience in hiring, managing, developing and retaining professionals at all levels
• Familiarity with data visualization tools and systems
• Exceptional ability to problem-solve individually or in a group setting and understand key financial drivers of the business. Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making
• Demonstrated success managing operations globally, especially in all major software markets
• Excellent written and oral communication skills; proven experience articulating sales & business operations and strategy related concepts to all audiences, including C-level executives and the Board
• Ability to shift priorities quickly, while maintaining a high degree of organization and control. Proven ability to thrive in a demanding, fast-paced environment
• Perpetually curious. A builder at heart
Other Notes
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $300,000 - $336,000
• Based in New York, Washington State or California: $300,000 - $336,000
• Based in the San Francisco Bay area, California: $300,000 - $336,000
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
Join the team as our next VP of Revenue Operations...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a global company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business.
About The Job -
We are looking for an executive in revenue strategy and operations to oversee operations for revenue-oriented functions of the Twilio Data and Applications (TDA) business unit. This global role will provide leadership, direction and execution of the strategic vision of sales methodologies, key processes, technology and the delivery of solution related content/training as well as providing productivity based improvements to the frontline sales teams. You will tackle high priority initiatives critical to scaling TDA, including go-to-market strategy, metrics, processes, and operations. As the leader, you will help set the direction for growing the market leading Customer Data Platform (CDP) solution. The position will report to the President of Twilio Data & Applications.
This position requires exceptional communication skills and a high aptitude for leading through change. Organizational influence skills and the ability to think strategically and lead cross-disciplinary teams. The right candidate will have a proven track record of scaling sales organizations and systematically improving operational effectiveness.
Twilio is looking for the rare leader who lives the Twilio Magic and is able to combine strategic, analytical, big-picture thinking with the ability to drive detailed, operational excellence. This leader must have relevant experience in high-growth and high-scale software or infrastructure environments, and be able to solve new, complex problems from first principles. The right candidate must have a proven track record in building, and managing a world-class global sales or field operations team, with strong domain knowledge around sales processes and metrics.
Responsibilities
In this role, you’ll:
• Own and set the vision for the Revenue Operations function, fostering a culture of collaboration and data-driven decision making, prioritizing an achievable roadmap for each team
• Partner with other executives to formulate and communicate overall go-to-market strategy, both direct and indirect
• Provide GTM teams operational support, including but not limited to annual planning, forecasting, pipeline management, quota & territory management, capacity management, compensation planning, and customer health measurement
• Partner with sales leaders to understand their business, identify knowledge and skills gaps, conduct on-going needs assessments, and deliver targeted programs in coordination with Sales, Marketing, Product, Support and Operations leadership teams
• Be heavily metrics driven: build a robust analytics function that provides comprehensive data backed insights on the business
• Lead projects focused on process definition and refinement, systems implementation, data infrastructure and value-added analytics
• Ensure the right sales enablement is delivered for both new hires and existing customer-facing employees. Monitor, measure, and report sales effectiveness, efficiency and results.
• Experiment often: define success criteria and diligently track performance
• Proactively identify and drive continuous improvements in operational processes and practices across Twilio Data & Applications BU.
• Drive strategic projects with senior leaders across the business such as: developing commercialization models for new products, customer funnel conversion analysis, annual strategy and operational planning processes.
• Ensure cross-functional alignment with go-to-market
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
• 12+ years of work experience in revenue operations, sales operations and/or analytics & planning experience, managing and growing teams; demonstrated ability recruit top talent and managing team growth
• Entrepreneurial, business builder mindset with a track record of operating at an executive level, helping to grow a mission-critical SaaS / Cloud Services product.
• Demonstrable skills in strategic planning and execution of sales initiatives. Must have strong problem-solving skills and the ability to define solutions
• Excellent interpersonal skills. Strong Executive presence and ability to influence and work cross-functionally
• Experience working in high-growth, performance-focused environments
• Demonstrated experience in hiring, managing, developing and retaining professionals at all levels
• Familiarity with data visualization tools and systems
• Exceptional ability to problem-solve individually or in a group setting and understand key financial drivers of the business. Deep interest in analyzing data and the ability to see beyond the numbers to drive sound decision-making
• Demonstrated success managing operations globally, especially in all major software markets
• Excellent written and oral communication skills; proven experience articulating sales & business operations and strategy related concepts to all audiences, including C-level executives and the Board
• Ability to shift priorities quickly, while maintaining a high degree of organization and control. Proven ability to thrive in a demanding, fast-paced environment
• Perpetually curious. A builder at heart
Other Notes
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $300,000 - $336,000
• Based in New York, Washington State or California: $300,000 - $336,000
• Based in the San Francisco Bay area, California: $300,000 - $336,000
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
via Greenhouse
posted_at: 3 days agoschedule_type: Full-time
See yourself at Twilio
Join the team as our next Regional Vice President, Enterprise Sales, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're
See yourself at Twilio
Join the team as our next Regional Vice President, Enterprise Sales, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. Unfortunately, most product managers, analysts, and marketers spend too much time searching for the data they need, while engineers are stuck integrating the tools they want to use. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to power the entire customer data ecosystem, and we need the best people to take the market.
As the Regional Vice President, Enterprise Sales, you will be an integral part of the Sales Leadership team building the Sales organization. Critical to success is the ability to build and manage high-performance teams that focus on the acquisition and expansion of Segment across Enterprise accounts. The ideal candidate will effectively balance day-to-day tactical challenges with long-term strategic plans to achieve optimal organizational growth. You will join a team of highly motivated, energetic sales professionals that take pride in establishing new customer relationships, running strategic sales cycles, and delivering the Segment message to a wide base of accounts across various industries.
For the right person that can bring vision, purpose, and drive to our fastest growing market, this position offers the unique opportunity to have a dramatic impact on the success of Segment and be the driving force of our expansion in the enterprise.
Responsibilities
In this role, you’ll:
• Help develop and execute strategy for massive growth of our Sales team
• Recruit, develop, and enable a team of experienced enterprise sales executives
• Engage at the Executive level with multi-billion dollar enterprise accounts looking to modernize their marketing and analytics tech stacks
• Accurately forecast the business
• Meet and exceed monthly, quarterly, and annual sales goals
• Oversee and cultivate sales through outbound pipeline generation and inbound need qualification
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Have 8+ years experience exceeding quota and 5+ years experience leading winning teams in software/SaaS, selling to Enterprise accounts
• Have a thorough understanding of SaaS business models; customer data / engagement experience a plus
• Are based in the Central North region of the US
• Are strategic enough to build a team but tactical enough to execute on a day-to-day basis
• Are well-networked to attract top-performing professionals into the sales organization
• Have the ability to lead and earn the trust of seasoned professionals with substantial tenure
• Have a thorough understanding of various routes to market through a broad network of channel partners
• Have instituted strong sales process and methodology around territory planning, assessment, qualification and resource allocation
• Are capable of prioritizing the most critical initiatives with a relentless drive to execute
• Have excellent written and oral communication skills, both internally and externally
• Have the desire to be a change-agent in the organization, industrializing processes that scale
• Have a polished, professional presence with the ability to “control the room” with C level customer executives
• Are open to domestic travel (once business travel can resume)
• Business degree required; MBA preferred.
Location
This role will be based in the Northeast region of the US. Approximately 20% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $164,300 - $205,425.00
• Based in New York, Washington State, or the San Francisco Bay area, California: $182,600 - $228,250.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
#LI-Remote #LI-KD2 Show more details...
Join the team as our next Regional Vice President, Enterprise Sales, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
At Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. Unfortunately, most product managers, analysts, and marketers spend too much time searching for the data they need, while engineers are stuck integrating the tools they want to use. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to power the entire customer data ecosystem, and we need the best people to take the market.
As the Regional Vice President, Enterprise Sales, you will be an integral part of the Sales Leadership team building the Sales organization. Critical to success is the ability to build and manage high-performance teams that focus on the acquisition and expansion of Segment across Enterprise accounts. The ideal candidate will effectively balance day-to-day tactical challenges with long-term strategic plans to achieve optimal organizational growth. You will join a team of highly motivated, energetic sales professionals that take pride in establishing new customer relationships, running strategic sales cycles, and delivering the Segment message to a wide base of accounts across various industries.
For the right person that can bring vision, purpose, and drive to our fastest growing market, this position offers the unique opportunity to have a dramatic impact on the success of Segment and be the driving force of our expansion in the enterprise.
Responsibilities
In this role, you’ll:
• Help develop and execute strategy for massive growth of our Sales team
• Recruit, develop, and enable a team of experienced enterprise sales executives
• Engage at the Executive level with multi-billion dollar enterprise accounts looking to modernize their marketing and analytics tech stacks
• Accurately forecast the business
• Meet and exceed monthly, quarterly, and annual sales goals
• Oversee and cultivate sales through outbound pipeline generation and inbound need qualification
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Have 8+ years experience exceeding quota and 5+ years experience leading winning teams in software/SaaS, selling to Enterprise accounts
• Have a thorough understanding of SaaS business models; customer data / engagement experience a plus
• Are based in the Central North region of the US
• Are strategic enough to build a team but tactical enough to execute on a day-to-day basis
• Are well-networked to attract top-performing professionals into the sales organization
• Have the ability to lead and earn the trust of seasoned professionals with substantial tenure
• Have a thorough understanding of various routes to market through a broad network of channel partners
• Have instituted strong sales process and methodology around territory planning, assessment, qualification and resource allocation
• Are capable of prioritizing the most critical initiatives with a relentless drive to execute
• Have excellent written and oral communication skills, both internally and externally
• Have the desire to be a change-agent in the organization, industrializing processes that scale
• Have a polished, professional presence with the ability to “control the room” with C level customer executives
• Are open to domestic travel (once business travel can resume)
• Business degree required; MBA preferred.
Location
This role will be based in the Northeast region of the US. Approximately 20% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $164,300 - $205,425.00
• Based in New York, Washington State, or the San Francisco Bay area, California: $182,600 - $228,250.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
#LI-Remote #LI-KD2 Show more details...
via Built In
posted_at: 21 hours agoschedule_type: Full-timework_from_home: 1
See yourself at Twilio
Join the team as our next Director of Professional Services (APJ...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.At Twilio/Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform
See yourself at Twilio
Join the team as our next Director of Professional Services (APJ...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.At Twilio/Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
We are looking for a Professional Services manager who loves building solutions, delivering business value and wants to be a major contributor to our Global Services organization. This position is for someone who has strong business acumen, solid experience deploying Segment technology and the ability to manage a team. This professional will additionally provide pre-sales support to account teams and engage with customers to demonstrate the value of Twilio/Segment solutions. The role will be approximately 75% management/pre-sales and 25% delivery to customers, allowing the person to maintain their consulting and technical skills.
Responsibilities
In this role, you’ll:
• Manage and develop team of Professional Services (PS) delivery consultants
• Engage with Account teams on pre-sales scoping for PS services
• Collaborate with internal PS teams on the staffing and allocation of resources on both customer facing and internal engagements
• Oversee Professional Services delivery of engagements for P1-P3 consultants
• Work closely with Project Management Organization and PS Ops team with regard to both customer-facing delivery and back-end finance/accounting activities
• Serve as point of escalation for region with regard to client or delivery challenges
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Proven experience working in Professional Services and as a consulting manager
• Demonstrated ability in Martech, CRM, Data, Cloud or Data Center
• Consulting experience as Technical Project Lead and/or Senior Implementation Consultant
• Services Pre-sales experience
• Thrive in a fast-paced startup environment
• Proficiency in business, written, and conversational English
Desired:
• Experience working closely with or implementing any of our Destination partners
• Technical certifications (CRM, Martech, adtech, Linux, Windows, DevOps etc.)
• Expertise in multiple areas of the MarTech ecosystem and concepts including attribution, analytics, adtech, CRM, mobile, NPS, and more
• Flexibility to perform duties across APAC time zones with occasional work in US time zones
Location
This role will be based in Australia.
Approximately 20% travel
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
Join the team as our next Director of Professional Services (APJ...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.At Twilio/Segment, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. We make this easy with a single platform that collects, stores, filters, transforms and sends data to hundreds of business tools with the flip of a switch. More recently, we also developed the ability to let customers enrich their data in real time using computations they specify. Our goal is to make it easy to understand, extract value, and protect the integrity of data. We are creating a world where engineers spend their time working on their core product, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to take over the entire customer data ecosystem, and we need the best people to take the market.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
We are looking for a Professional Services manager who loves building solutions, delivering business value and wants to be a major contributor to our Global Services organization. This position is for someone who has strong business acumen, solid experience deploying Segment technology and the ability to manage a team. This professional will additionally provide pre-sales support to account teams and engage with customers to demonstrate the value of Twilio/Segment solutions. The role will be approximately 75% management/pre-sales and 25% delivery to customers, allowing the person to maintain their consulting and technical skills.
Responsibilities
In this role, you’ll:
• Manage and develop team of Professional Services (PS) delivery consultants
• Engage with Account teams on pre-sales scoping for PS services
• Collaborate with internal PS teams on the staffing and allocation of resources on both customer facing and internal engagements
• Oversee Professional Services delivery of engagements for P1-P3 consultants
• Work closely with Project Management Organization and PS Ops team with regard to both customer-facing delivery and back-end finance/accounting activities
• Serve as point of escalation for region with regard to client or delivery challenges
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Proven experience working in Professional Services and as a consulting manager
• Demonstrated ability in Martech, CRM, Data, Cloud or Data Center
• Consulting experience as Technical Project Lead and/or Senior Implementation Consultant
• Services Pre-sales experience
• Thrive in a fast-paced startup environment
• Proficiency in business, written, and conversational English
Desired:
• Experience working closely with or implementing any of our Destination partners
• Technical certifications (CRM, Martech, adtech, Linux, Windows, DevOps etc.)
• Expertise in multiple areas of the MarTech ecosystem and concepts including attribution, analytics, adtech, CRM, mobile, NPS, and more
• Flexibility to perform duties across APAC time zones with occasional work in US time zones
Location
This role will be based in Australia.
Approximately 20% travel
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
via Greenhouse
posted_at: 10 days agoschedule_type: Full-time
See yourself at Twilio
Join the team as our next Senior Director of Pricing Strategy and Monetization...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming
See yourself at Twilio
Join the team as our next Senior Director of Pricing Strategy and Monetization...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to lead the development and implementation of the pricing and packaging strategy for Twilio’s growing suite of software products. Reporting to the Vice President of Pricing Strategy and Monetization, this position is critical in supporting Twilio’s Product GMs and Sales leaders to transform Twilio’s product strategy and deliver customer-friendly, innovative pricing solutions to market. Pricing and packaging is an integral lever to accelerate Twilio’s revenue growth. It touches nearly every part of our business and is a critical part of our customer experience.
Responsibilities
In this role, you’ll:
• Analyze competitive marketplace and define, launch and drive pricing strategy & monetization initiatives.
• Identify and qualify new packaging, segmentation, and bundling opportunities to simplify sales motion and increase product penetration
• Lead or assist in all aspects of pricing strategy and operations, develop insights and recommendations through customer segmentation, price discovery, testing, experimentation and ROI analysis.
• Build and lead an exceptional team to drive pricing excellence across Twilio Segment and Engage products
• Interact and collaborate extensively across all functional teams within Twilio to design and operationalize new pricing, and have significant exposure to our executive leadership.
• Know and understand customer purchasing perceptions and behaviors, monitor key customer metrics and market intelligence to derive insights and identify opportunities for evolving pricing.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• 10+ years of quantitative pricing experience.
• Bachelor’s Degree or equivalent (Finance/Economics/Statistics).
• Demonstrated project experience in delivering successful end-to-end pricing initiatives.
• Proven experience in building pricing systems, tools and processes.
• Strong analytical skills - expert in statistical analysis & financial modeling.
• Proven experience in enterprise software- or infrastructure-as-a-service products and businesses.
• Strong leader with proven ability to motivate, mentor and lead teams.
• Excellent team leadership and interpersonal skills, ability to persuade, communicate vision and motivate people at every level, cooperative working style.
• Excellent written and oral communication and interpersonal skills.
Desired:
• Prior experience developing pricing and packaging for technical, business, and marketing buyers.
• Contact Center pricing experience
• MBA preferred.
Location
• This role will be remote and based in the United States.
• Approximately 5% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $193,760.00 - $242,200.00.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $205,200 - $256,500.00.
• Based in the San Francisco Bay area, California: $227,920.00 - $284,900.00.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
Join the team as our next Senior Director of Pricing Strategy and Monetization...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to lead the development and implementation of the pricing and packaging strategy for Twilio’s growing suite of software products. Reporting to the Vice President of Pricing Strategy and Monetization, this position is critical in supporting Twilio’s Product GMs and Sales leaders to transform Twilio’s product strategy and deliver customer-friendly, innovative pricing solutions to market. Pricing and packaging is an integral lever to accelerate Twilio’s revenue growth. It touches nearly every part of our business and is a critical part of our customer experience.
Responsibilities
In this role, you’ll:
• Analyze competitive marketplace and define, launch and drive pricing strategy & monetization initiatives.
• Identify and qualify new packaging, segmentation, and bundling opportunities to simplify sales motion and increase product penetration
• Lead or assist in all aspects of pricing strategy and operations, develop insights and recommendations through customer segmentation, price discovery, testing, experimentation and ROI analysis.
• Build and lead an exceptional team to drive pricing excellence across Twilio Segment and Engage products
• Interact and collaborate extensively across all functional teams within Twilio to design and operationalize new pricing, and have significant exposure to our executive leadership.
• Know and understand customer purchasing perceptions and behaviors, monitor key customer metrics and market intelligence to derive insights and identify opportunities for evolving pricing.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• 10+ years of quantitative pricing experience.
• Bachelor’s Degree or equivalent (Finance/Economics/Statistics).
• Demonstrated project experience in delivering successful end-to-end pricing initiatives.
• Proven experience in building pricing systems, tools and processes.
• Strong analytical skills - expert in statistical analysis & financial modeling.
• Proven experience in enterprise software- or infrastructure-as-a-service products and businesses.
• Strong leader with proven ability to motivate, mentor and lead teams.
• Excellent team leadership and interpersonal skills, ability to persuade, communicate vision and motivate people at every level, cooperative working style.
• Excellent written and oral communication and interpersonal skills.
Desired:
• Prior experience developing pricing and packaging for technical, business, and marketing buyers.
• Contact Center pricing experience
• MBA preferred.
Location
• This role will be remote and based in the United States.
• Approximately 5% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $193,760.00 - $242,200.00.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $205,200 - $256,500.00.
• Based in the San Francisco Bay area, California: $227,920.00 - $284,900.00.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
via Greenhouse
schedule_type: Full-time
See yourself at Twilio
Join the team as our next Technical Support Engineer - Flex...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do
See yourself at Twilio
Join the team as our next Technical Support Engineer - Flex...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to support our customers’ use of the Twilio Flex platform.
You will focus on providing friendly, professional customer service, while problem solving and communicating complex technical issues to both technical and non-technical audiences via phone, email and chat mediums. You have advanced time management skills, the ability to work well under pressure, and are proficient at developing workflows to increase efficiency while still following standard processes and procedures.
Responsibilities
In this role, you’ll:
• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems
• Leverage your experience with troubleshooting and resolving Quality of Service (QoS) issues.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack.
• Report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
• Work with your manager to surface customer problems to assist in process betterments.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• 1-2 years of Full-Stack Javascript development experience with broad and deep capabilities to troubleshoot server-side code (primarily Node.js, C#/Java are bonus) and client-side code (JavaScript specifically React is a huge bonus).
• 2-5 years of Technical Customer Support experience preferred
• A proven history of customer focus and empathy, including the ability to diplomatically address customer concerns and provide feedback.
• Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
• Mobile App Development experience preferred but not required including experience with Android and IOS platforms using programming languages like Swift, Objective-C, Java
• A good understanding of OOP is necessary.
• Experience working collaboratively with team members in different geographic locations and time zones.
• A Bachelor’s degree or equivalent work experience.
• Schedule: ability to work non-standard hours, including weekends, and on shift-based schedules as required. Tuesday - Saturday shift in Mountain or Central time zones.
Location
This role will be remote in the US, and asked to work a Tuesday - Saturday shift in Mountain or Central time zones preferred.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $90,320 - $112900.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $95,680 - $119,600.
• Based in the San Francisco Bay area, California: $106,240 - $132,800.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave Show more details...
Join the team as our next Technical Support Engineer - Flex...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to support our customers’ use of the Twilio Flex platform.
You will focus on providing friendly, professional customer service, while problem solving and communicating complex technical issues to both technical and non-technical audiences via phone, email and chat mediums. You have advanced time management skills, the ability to work well under pressure, and are proficient at developing workflows to increase efficiency while still following standard processes and procedures.
Responsibilities
In this role, you’ll:
• Work with our customers' and partners' developers, architects, and support personnel to resolve complex problems
• Leverage your experience with troubleshooting and resolving Quality of Service (QoS) issues.
• Collaborate with your teammates and the Twilio Product and Engineering teams via Slack.
• Report reproducible bugs and review our internal knowledge base to stay up to speed with industry shifts and standards.
• Work with your manager to surface customer problems to assist in process betterments.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• 1-2 years of Full-Stack Javascript development experience with broad and deep capabilities to troubleshoot server-side code (primarily Node.js, C#/Java are bonus) and client-side code (JavaScript specifically React is a huge bonus).
• 2-5 years of Technical Customer Support experience preferred
• A proven history of customer focus and empathy, including the ability to diplomatically address customer concerns and provide feedback.
• Good knowledge of RESTful technology, previous work with APIs and ability to understand and troubleshoot issues with cloud solutions.
• Mobile App Development experience preferred but not required including experience with Android and IOS platforms using programming languages like Swift, Objective-C, Java
• A good understanding of OOP is necessary.
• Experience working collaboratively with team members in different geographic locations and time zones.
• A Bachelor’s degree or equivalent work experience.
• Schedule: ability to work non-standard hours, including weekends, and on shift-based schedules as required. Tuesday - Saturday shift in Mountain or Central time zones.
Location
This role will be remote in the US, and asked to work a Tuesday - Saturday shift in Mountain or Central time zones preferred.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $90,320 - $112900.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $95,680 - $119,600.
• Based in the San Francisco Bay area, California: $106,240 - $132,800.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave Show more details...
via Greenhouse
posted_at: 8 days agoschedule_type: Full-time
See yourself at Twilio
Join the team as our next Staff Security Engineer, Detection & Response Engineering...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming
See yourself at Twilio
Join the team as our next Staff Security Engineer, Detection & Response Engineering...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
The Threat Detection and Response team is looking for a Staff Security Engineer who is passionate about solving the business’s toughest technical-security challenges; you will work within a Security Engineering team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating tailored and standard Security tooling, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program.
Responsibilities
In this role, you’ll:
• Be an Owner: Participate in daily operations tasks including, on-call rotation, architecting and developing well-engineered and performant detective tooling and automation, participating in applications/systems threat modeling, and participating in Incident Response activities
• Write It Down: Work with the team to align the Detection and Response vision and strategy, while engaging the team to develop and ship specific, multi-year roadmaps, programs, and projects, ensuring prioritization, resourcing, and timely delivery of work within a changing business environment
• Wear the customer’s shoes: Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity
• Ruthlessly Prioritize: Proactively identify areas that would most benefit the improvement of our business, inclusive of the Incident Response program and with consideration of company/organizational objectives
• Don’t Settle: Challenge the status quo; perform technology research, security research, and architecture reviews needed for a thorough understanding of the Twilio platform to understand what we are defending and how best to defend it
• Draw the Owl: Building systems and services to make the most complex security problems simple and frictionless
• Empower Others: Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work
• Be Inclusive: Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale
• Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Validated experience: 6+ years of engineering in a production-cloud environment
• Subject-matter guide on security issues and technologies
• Full-stack software developer
• Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
• Experience working across a technology stack on difficult security challenges and initiatives
• Experience with SIEM platforms and the ability to extend their functionality
• Experience with SOAR tools and automating manual security processes
• Experience with infrastructure as code, such as Terraform or Pulumi
• Experience in at least 1 compiled, and 1 interpreted language
• Experience in either AWS, GCP, or other large cloud platform
Desired:
• Excellent written and verbal communication skills
• Ability to influence and build effective working relationships with every level of the organization.
• BS in Computer Science, Engineering, or a related technical subject area or equivalent experience
Location
This role will be remote, and based in the USA.
Approximately 1% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $160,080 - $200,100.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $169,520 - $211,900.
• Based in the San Francisco Bay area, California: $188,320 - $235,400.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
Join the team as our next Staff Security Engineer, Detection & Response Engineering...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
The Threat Detection and Response team is looking for a Staff Security Engineer who is passionate about solving the business’s toughest technical-security challenges; you will work within a Security Engineering team that partners with R&D Engineering and R&D Business teams to develop scalable processes and technical solutions. You will be a valued member of a team of deeply technical Security Engineers to focus on creating tailored and standard Security tooling, enhancing our capabilities for threat mitigation and incident response, and then automating as much as you possibly can (and more)! You will help us to grow our global, scaled team and program.
Responsibilities
In this role, you’ll:
• Be an Owner: Participate in daily operations tasks including, on-call rotation, architecting and developing well-engineered and performant detective tooling and automation, participating in applications/systems threat modeling, and participating in Incident Response activities
• Write It Down: Work with the team to align the Detection and Response vision and strategy, while engaging the team to develop and ship specific, multi-year roadmaps, programs, and projects, ensuring prioritization, resourcing, and timely delivery of work within a changing business environment
• Wear the customer’s shoes: Work cross-collaboratively to understand and help solve challenges related to a broad spectrum of threat actors and activity
• Ruthlessly Prioritize: Proactively identify areas that would most benefit the improvement of our business, inclusive of the Incident Response program and with consideration of company/organizational objectives
• Don’t Settle: Challenge the status quo; perform technology research, security research, and architecture reviews needed for a thorough understanding of the Twilio platform to understand what we are defending and how best to defend it
• Draw the Owl: Building systems and services to make the most complex security problems simple and frictionless
• Empower Others: Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions to increase the impact of the team’s work
• Be Inclusive: Provide mentorship, support, and care for the team in a way that enables long-term career development, happiness, and success at scale
• Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Validated experience: 6+ years of engineering in a production-cloud environment
• Subject-matter guide on security issues and technologies
• Full-stack software developer
• Advanced knowledge of service-oriented architectures, as well as experience with security tools and technologies fit for a cloud environment
• Experience working across a technology stack on difficult security challenges and initiatives
• Experience with SIEM platforms and the ability to extend their functionality
• Experience with SOAR tools and automating manual security processes
• Experience with infrastructure as code, such as Terraform or Pulumi
• Experience in at least 1 compiled, and 1 interpreted language
• Experience in either AWS, GCP, or other large cloud platform
Desired:
• Excellent written and verbal communication skills
• Ability to influence and build effective working relationships with every level of the organization.
• BS in Computer Science, Engineering, or a related technical subject area or equivalent experience
Location
This role will be remote, and based in the USA.
Approximately 1% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $160,080 - $200,100.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $169,520 - $211,900.
• Based in the San Francisco Bay area, California: $188,320 - $235,400.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
via Greenhouse
schedule_type: Full-time
See yourself at Twilio
Join the team as our next Enterprise Account Executive, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey
See yourself at Twilio
Join the team as our next Enterprise Account Executive, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to support our Segment Sales organization. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale.
Continuing to build out and grow our Enterprise business is a strategic component to our go-to-market strategy. We bring incredible value to growth, mid-market and enterprise companies, and thrive on finding new use cases to optimize their customer engagement. With no vertical restraints, the sky's the limit to what we can accomplish. The right person for this role is a go-getter, who wants to develop and identify new revenue opportunities across Enterprise accounts with experience and a passion for new logo acquisition, and experience in driving scaled motions around customer expansion.
Responsibilities:
In this role, you’ll:
• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales
• Employ a value-oriented sales methodology with a focus on use cases spanning customer data and marketing activation
• Build upon the growth & adoption of Segment in the Enterprise business segment
• Own the cross functional team from Pre-Sales through to working with Customer Success
• Drive a pipeline generation cadence to develop expansion opportunities from our existing customer base and land new target accounts
• Lead compelling presentations of Segment’s product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Segment’s value-based sales methodology
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Legal, Engineering, Security, Marketing, Product and Customer Success)
• Work closely with Twilio team members to drive company-wide deployments of Twilio/Segment use cases, but specifically responsible for the pre-committed ARR
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Have 7+ years of quota carrying sales experience, selling to primarily to Enterprise accounts
• Experience in a pipeline generation motion and a weekly metrics-based approach that measures key activity and pipeline adds
• Maintain a proven record of consistently exceeding quotas
• SaaS based sales experience
• Value based sales methodology in line with Force Management and MEDPICC
• Strong understanding of the Martech industry and the role of data in driving business decisions
• Are proficient in modern sales processes/methodologies
• Have excellent presence and proven track record to influence and sell at all levels, from individual contributors to C-Suite
• Possess strong analytical skills with a deep understanding of forecasting & pipeline management
Desired:
• Cross selling experience in IT, Marketing, Data, Product, Analytics and Engineering
• Previous CDP or Martech sales experience
• Deep commercial expertise in structuring SaaS contracts
• Experience with data and how to leverage data to help business achieve their customer experience initiatives
Location
This role will be remotely based in the West. Approximately 20% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $129,600 - $162,000.
• Based in New York, Washington State, or the San Francisco Bay area, California: $144,000 - $180,000.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
Join the team as our next Enterprise Account Executive, on Twilio’s Segment Sales Team...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
This position is needed to support our Segment Sales organization. Segment standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale.
Continuing to build out and grow our Enterprise business is a strategic component to our go-to-market strategy. We bring incredible value to growth, mid-market and enterprise companies, and thrive on finding new use cases to optimize their customer engagement. With no vertical restraints, the sky's the limit to what we can accomplish. The right person for this role is a go-getter, who wants to develop and identify new revenue opportunities across Enterprise accounts with experience and a passion for new logo acquisition, and experience in driving scaled motions around customer expansion.
Responsibilities:
In this role, you’ll:
• Drive opportunities through the entire sales cycle from pipeline generation through to close and post-sales
• Employ a value-oriented sales methodology with a focus on use cases spanning customer data and marketing activation
• Build upon the growth & adoption of Segment in the Enterprise business segment
• Own the cross functional team from Pre-Sales through to working with Customer Success
• Drive a pipeline generation cadence to develop expansion opportunities from our existing customer base and land new target accounts
• Lead compelling presentations of Segment’s product and vision to a broad range of audiences from c-level executives to individual contributors leveraging Segment’s value-based sales methodology
• Provide timely and accurate forecasts and clear visibility on sales and revenue performance by actively handling your pipeline of opportunities on pre-committed revenue deals
• Leverage and coordinate cross-functional internal teams to efficiently navigate complex sales cycles (incl. Sales Development, Legal, Engineering, Security, Marketing, Product and Customer Success)
• Work closely with Twilio team members to drive company-wide deployments of Twilio/Segment use cases, but specifically responsible for the pre-committed ARR
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Have 7+ years of quota carrying sales experience, selling to primarily to Enterprise accounts
• Experience in a pipeline generation motion and a weekly metrics-based approach that measures key activity and pipeline adds
• Maintain a proven record of consistently exceeding quotas
• SaaS based sales experience
• Value based sales methodology in line with Force Management and MEDPICC
• Strong understanding of the Martech industry and the role of data in driving business decisions
• Are proficient in modern sales processes/methodologies
• Have excellent presence and proven track record to influence and sell at all levels, from individual contributors to C-Suite
• Possess strong analytical skills with a deep understanding of forecasting & pipeline management
Desired:
• Cross selling experience in IT, Marketing, Data, Product, Analytics and Engineering
• Previous CDP or Martech sales experience
• Deep commercial expertise in structuring SaaS contracts
• Experience with data and how to leverage data to help business achieve their customer experience initiatives
Location
This role will be remotely based in the West. Approximately 20% travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $129,600 - $162,000.
• Based in New York, Washington State, or the San Francisco Bay area, California: $144,000 - $180,000.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
• This role is eligible to earn commissions.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
via Greenhouse
posted_at: 10 days agoschedule_type: Full-time
See yourself at Twilio
Join the team as our next Senior Creative Director...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive,
See yourself at Twilio
Join the team as our next Senior Creative Director...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
We are searching for a thoughtful, results-driven Senior Creative Director to lead the creative team and drive the brand vision and creatively shape the brand evolution. Including but not limited to design principles and design systems. We would like for you to be well versed in UX strategy techniques and bring deep expertise in UX design (frameworks, interaction models, prototypes, research) and design thinking. You are a systems thinker who can think holistically and can identify and abstract repeatable design patterns and provide guidance. You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details when needed. You are an influencer of design direction and earn the trust of your team, peers, as well as cross-functional partners and stakeholders. You are right a lot, but are also humble. You are able to look at opportunities and issues from all sides, form a point-of-view, advocate for what you believe in, and bring people along with you.
Responsibilities
In this role, you’ll:
• Expertise in B2B marketing roles including leading teams and a track record of working directly with the executive team and across business, product groups and event oversight ideally within software/SaaS space.
• Leads and develops the creative team and vision and ensures the right in house and external agencies are in place to help creatively bring to life the brand, lead generation/nurture, sales enablement, event marketing, and internal communications campaigns, delivering clear and consistent visual storytelling aligned to overall brand identity and messaging.
• Provide systems-level design thinking informed by user needs and insights, and a thought leader across the organization, actively contributing to the overall brand & product strategy.
• Lead teams to launch successful and highly visible digital products in a consumer marketplace showing your ability to balance conversion best practices with brand-centric and human-centered design.
• Act as an internal resource and provide leadership on brand guidelines and resources that make it easy for all brand collaborators to support and uphold our brand.
• While exercising a good eye for aesthetics, grasp and distill highly complex issues and translate them into clean, focused, understandable solutions.
• Cultivate positive relationships with executives and peers across the organization to ensure alignment and delivery of a holistic end-to-end customer and employee experience.
• Supervises and train creative teams and responsible for management of design budget and a strong understanding of processes and timeline management.
• Shape how to lead with design thinking approach that is aligned to the brand and in partnership with the stakeholders taking projects to fruition in a fast-moving and changing environment.
• Coach and mentor designers to sharpen their skills, be more confident and effective in their jobs and have a clear path for professional growth and career development.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Ability to work productively within a team.
• A great eye for detail and the ability to work well under pressure.
• Strong internal and external relationship management skills.
• Agile and flexible thinking.
• Fluency in written and verbal English & Spanish.
• Experience applying usability testing techniques and principles.
• Experience applying a web design standard.
• Knowledge of web client technologies (browsers, HTML, CSS) (if applicable).
• Proficiency in Adobe Illustrator, Photoshop & Figma.
Location
This role will be Remote - US.
Approximately <10%> travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $193,760 - $242,200.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $205,200 - $256,500.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
Join the team as our next Senior Creative Director...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
We are searching for a thoughtful, results-driven Senior Creative Director to lead the creative team and drive the brand vision and creatively shape the brand evolution. Including but not limited to design principles and design systems. We would like for you to be well versed in UX strategy techniques and bring deep expertise in UX design (frameworks, interaction models, prototypes, research) and design thinking. You are a systems thinker who can think holistically and can identify and abstract repeatable design patterns and provide guidance. You think big, framing designs in the context of the broader customer experience, and are equally comfortable diving deep into the details when needed. You are an influencer of design direction and earn the trust of your team, peers, as well as cross-functional partners and stakeholders. You are right a lot, but are also humble. You are able to look at opportunities and issues from all sides, form a point-of-view, advocate for what you believe in, and bring people along with you.
Responsibilities
In this role, you’ll:
• Expertise in B2B marketing roles including leading teams and a track record of working directly with the executive team and across business, product groups and event oversight ideally within software/SaaS space.
• Leads and develops the creative team and vision and ensures the right in house and external agencies are in place to help creatively bring to life the brand, lead generation/nurture, sales enablement, event marketing, and internal communications campaigns, delivering clear and consistent visual storytelling aligned to overall brand identity and messaging.
• Provide systems-level design thinking informed by user needs and insights, and a thought leader across the organization, actively contributing to the overall brand & product strategy.
• Lead teams to launch successful and highly visible digital products in a consumer marketplace showing your ability to balance conversion best practices with brand-centric and human-centered design.
• Act as an internal resource and provide leadership on brand guidelines and resources that make it easy for all brand collaborators to support and uphold our brand.
• While exercising a good eye for aesthetics, grasp and distill highly complex issues and translate them into clean, focused, understandable solutions.
• Cultivate positive relationships with executives and peers across the organization to ensure alignment and delivery of a holistic end-to-end customer and employee experience.
• Supervises and train creative teams and responsible for management of design budget and a strong understanding of processes and timeline management.
• Shape how to lead with design thinking approach that is aligned to the brand and in partnership with the stakeholders taking projects to fruition in a fast-moving and changing environment.
• Coach and mentor designers to sharpen their skills, be more confident and effective in their jobs and have a clear path for professional growth and career development.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• Ability to work productively within a team.
• A great eye for detail and the ability to work well under pressure.
• Strong internal and external relationship management skills.
• Agile and flexible thinking.
• Fluency in written and verbal English & Spanish.
• Experience applying usability testing techniques and principles.
• Experience applying a web design standard.
• Knowledge of web client technologies (browsers, HTML, CSS) (if applicable).
• Proficiency in Adobe Illustrator, Photoshop & Figma.
Location
This role will be Remote - US.
Approximately <10%> travel is anticipated.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $193,760 - $242,200.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $205,200 - $256,500.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
via Greenhouse
posted_at: 29 days agoschedule_type: Full-time
About the job
See yourself at Twilio...
Join the team as our next Principal Solutions Engineer - Segment (East).
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey
About the job
See yourself at Twilio...
Join the team as our next Principal Solutions Engineer - Segment (East).
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About The Job
Have you got a knack for explaining technical concepts? Do you want to work closely with big name companies to solve some of their toughest problems? We’re looking for a Principal Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented engineers that love open-source, supporting their community, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them.
We partner with our Account Executives by removing technical and business related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content. We get excited talking to engineers, product managers, growth marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.
Responsibilities
In this role, you’ll:
• Lead technical evaluations with our prospects to uncover their goals to articulate Segment’s ability to enable their success.
• Develop subject matter expertise on the customer data landscape, and Segment’s role within the customer data ecosystem
• Take lead on understanding customer technical pains to design, demonstrate and present innovative solutions that unlock business-level gains.
• Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design.
• Build a perspective on customer and market trends by listening to prospects and advocate customer interests to influence Segment’s strategy and vision.
• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP Design and justifying business value.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
• You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts.
• You have a passionate commitment to closing deals.
• You’re a customer focused problem solver. You balance devising creative solutions and doing what’s right for the customer
• You’re a life-long learner - you enjoy digesting new information and sharing that knowledge with others.
• You are organized, driven and have the ability to switch context quickly throughout the day.
• You have a strong understanding of how modern web services and mobile apps are built, and the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc).
• You have professional experience in some of the following areas: Web development, mobile development, device platforms & architectures, ETL concepts and workflows, high availability systems and business continuity, message queuing patterns and pipeline design
• You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products.
Desired
• You’ve built websites and/or mobile apps, or have experience working with ETL and/or data pipelines
• You’ve worked in marketing/advertising and understand the technical pains and challenges of working with customer data
• You have some experience with Data Analytics, Data Science, AI, or Machine Learning
Location
This role will be remote, and based Remote in the US.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions .
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $129,600 - $162,000.
• Based in New York or Washington State: $136,800 - $171,040.
• Based in the San Francisco Bay area, California: $144,000 - $180,000.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
See yourself at Twilio...
Join the team as our next Principal Solutions Engineer - Segment (East).
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About The Job
Have you got a knack for explaining technical concepts? Do you want to work closely with big name companies to solve some of their toughest problems? We’re looking for a Principal Solutions Engineer who loves teaching people, solving problems, and wants to be a major factor in adding to the list of our biggest customers. You’d be joining a team of talented engineers that love open-source, supporting their community, and making life easier for people. We care deeply about our users and partners, and we judge ourselves on how well we serve them.
We partner with our Account Executives by removing technical and business related obstacles in front of a sale, advocating for customer interests to relevant internal teams, and creating compelling technical content. We get excited talking to engineers, product managers, growth marketers, and also know how to distill technical concepts to our buyers. We’re here to make our customers’ lives easier by providing them with the right solutions for their challenges in customer data strategy and architecture.
Responsibilities
In this role, you’ll:
• Lead technical evaluations with our prospects to uncover their goals to articulate Segment’s ability to enable their success.
• Develop subject matter expertise on the customer data landscape, and Segment’s role within the customer data ecosystem
• Take lead on understanding customer technical pains to design, demonstrate and present innovative solutions that unlock business-level gains.
• Act as a trusted advisor to consult with customers and prospects in order to influence their customer data strategy and architecture design.
• Build a perspective on customer and market trends by listening to prospects and advocate customer interests to influence Segment’s strategy and vision.
• Partner with Account Executives to execute pre-sales activities including opportunity qualification, demonstrations, Proof-of-Concept, RFP Design and justifying business value.
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required
• You have a curiosity that often manifests in understanding technology "under the hood", and have a knack for understanding technical concepts.
• You have a passionate commitment to closing deals.
• You’re a customer focused problem solver. You balance devising creative solutions and doing what’s right for the customer
• You’re a life-long learner - you enjoy digesting new information and sharing that knowledge with others.
• You are organized, driven and have the ability to switch context quickly throughout the day.
• You have a strong understanding of how modern web services and mobile apps are built, and the cloud infrastructure that powers them (e.g. Amazon Web Services, Google Cloud Platform, Microsoft Azure, etc).
• You have professional experience in some of the following areas: Web development, mobile development, device platforms & architectures, ETL concepts and workflows, high availability systems and business continuity, message queuing patterns and pipeline design
• You have 3+ years of success in a solutions engineering (presales) role with 6+ years of progressive professional experience supporting technical products.
Desired
• You’ve built websites and/or mobile apps, or have experience working with ETL and/or data pipelines
• You’ve worked in marketing/advertising and understand the technical pains and challenges of working with customer data
• You have some experience with Data Analytics, Data Science, AI, or Machine Learning
Location
This role will be remote, and based Remote in the US.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic . Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions .
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $129,600 - $162,000.
• Based in New York or Washington State: $136,800 - $171,040.
• Based in the San Francisco Bay area, California: $144,000 - $180,000.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodation@twilio.com Show more details...
via Greenhouse
schedule_type: Full-time
See yourself at Twilio
Join the team as our next Email Marketing Manager at Twilio Segment...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally
See yourself at Twilio
Join the team as our next Email Marketing Manager at Twilio Segment...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
Segment is looking for an Email Marketing Manager to own day-to-day execution and operations of our email marketing program. The role will focus on driving top of funnel demand through content and event promotion, as well as personalized, triggered emails for down-funnel conversion. The role will sit on the Marketing Operations team and work closely with multiple cross-functional stakeholders throughout Marketing.
Responsibilities
In this role, you’ll:
• Develop end-to-end triggered demand-gen email campaigns as well as ad-hoc promotional emails for Segment content and events
• Work cross-functionally with PMM, Content Marketing, and Growth to leverage stakeholder content and drive pipeline
• Set up corresponding Salesforce campaigns to sync Marketo members and campaign performance
• Create Unbounce landing pages for full-funnel campaign execution
• A/B test email templates, subject lines and nurture flows
• Own audience segmentation and provide visibility into list composition and growth by region, persona, industry and sales segment
• Own weekly, monthly and quarterly reporting on standard email metrics, as well as impact on funnel performance
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• 5+ years working in an email marketing role
• Hands-on experience with Marketo, Hubspot, Eloqua, or similar B2B email tool
• Proficiency with BI/ reporting tools such as Looker, Google Analytics, Tableau, etc
• Solid spreadsheet skills
• Experience with other marketing tech platforms a plus (Salesforce, customer.io, Segment, Unbounce)
• Ability to build complex triggered, multi-stage email nurture journeys with personalized content
• Advanced segmentation capabilities - both in Marketo, as well as slicing and dicing lists from Looker/ spreadsheets
• Solid copy writing skills
• Ability to edit HTML/ CSS email templates
• Understanding of the customer journey and ability to optimize for down-funnel conversion - not just opens and clicks
• Experience iterating A/B tests, with a focus on formulating a hypothesis, setting up a test properly and reporting on results
• Scrappy ability to get stuff done, roll up your sleeves, and tackle something hands-on
Desired:
• Salesforce, Looker, Google Analytics experience
• Experience with conversation marketing tools/chatbots (Drift, Intercom, etc)
• Marketo Certified Expert
Location
This role will be remote, and based in the United States.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $90,320 - $112,900.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $95,680 - $119,600.
• Based in the San Francisco Bay area, California: $106,240 - $132,800.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
Join the team as our next Email Marketing Manager at Twilio Segment...
Who we are & why we’re hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we have presence throughout South America, Europe, Asia and Australia. We're on a journey to becoming a globally anti-racist, anti-oppressive, anti-bias company that actively opposes racism and all forms of oppression and bias. At Twilio, we support diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.
About the job
Segment is looking for an Email Marketing Manager to own day-to-day execution and operations of our email marketing program. The role will focus on driving top of funnel demand through content and event promotion, as well as personalized, triggered emails for down-funnel conversion. The role will sit on the Marketing Operations team and work closely with multiple cross-functional stakeholders throughout Marketing.
Responsibilities
In this role, you’ll:
• Develop end-to-end triggered demand-gen email campaigns as well as ad-hoc promotional emails for Segment content and events
• Work cross-functionally with PMM, Content Marketing, and Growth to leverage stakeholder content and drive pipeline
• Set up corresponding Salesforce campaigns to sync Marketo members and campaign performance
• Create Unbounce landing pages for full-funnel campaign execution
• A/B test email templates, subject lines and nurture flows
• Own audience segmentation and provide visibility into list composition and growth by region, persona, industry and sales segment
• Own weekly, monthly and quarterly reporting on standard email metrics, as well as impact on funnel performance
Qualifications
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
Required:
• 5+ years working in an email marketing role
• Hands-on experience with Marketo, Hubspot, Eloqua, or similar B2B email tool
• Proficiency with BI/ reporting tools such as Looker, Google Analytics, Tableau, etc
• Solid spreadsheet skills
• Experience with other marketing tech platforms a plus (Salesforce, customer.io, Segment, Unbounce)
• Ability to build complex triggered, multi-stage email nurture journeys with personalized content
• Advanced segmentation capabilities - both in Marketo, as well as slicing and dicing lists from Looker/ spreadsheets
• Solid copy writing skills
• Ability to edit HTML/ CSS email templates
• Understanding of the customer journey and ability to optimize for down-funnel conversion - not just opens and clicks
• Experience iterating A/B tests, with a focus on formulating a hypothesis, setting up a test properly and reporting on results
• Scrappy ability to get stuff done, roll up your sleeves, and tackle something hands-on
Desired:
• Salesforce, Looker, Google Analytics experience
• Experience with conversation marketing tools/chatbots (Drift, Intercom, etc)
• Marketo Certified Expert
Location
This role will be remote, and based in the United States.
What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.
Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
• Please note this role is open to candidates outside of Colorado, California, New York, and Washington. The information below is provided for candidates hired in those locations only.
The estimated pay ranges for this role are as follows:
• Based in Colorado: $90,320 - $112,900.
• Based in New York, Washington State or California (outside the San Francisco Bay Area): $95,680 - $119,600.
• Based in the San Francisco Bay area, California: $106,240 - $132,800.
• This role is eligible to participate in Twilio's equity plan and the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state Show more details...
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