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Most recent job postings at twinspires
via Indeed
posted_at: 7 days agoschedule_type: Full-time
Job Summary: As a Technical Writer at TwinSpires, your primary responsibility will be the design, creation, publication, and delivery of technical documentation specifically tailored to our horse racing software products for consumers and B2B customers. You will play a crucial role in presenting supplemental graphics and ensuring the overall quality of the documents. Your expertise should... encompass a comprehensive understanding of document publishing,
Job Summary: As a Technical Writer at TwinSpires, your primary responsibility will be the design, creation, publication, and delivery of technical documentation specifically tailored to our horse racing software products for consumers and B2B customers. You will play a crucial role in presenting supplemental graphics and ensuring the overall quality of the documents. Your expertise should... encompass a comprehensive understanding of document publishing, including its concepts, practices, and procedures. To excel in this position, you will need to draw upon your extensive experience and judgment to effectively plan and achieve goals while performing a wide range of related tasks. We expect you to bring a high degree of creativity and autonomy to your work. As part of the TwinSpires Product team, you will collaborate with other team members to oversee documentation tasks, allocate resources, and establish procedures for our daily operations and standard operating procedures.
Job Location: Louisville, Ky or Lexington, Ky
Essential Functions:
• Conduct thorough research and produce well-crafted technical documents such as user manuals, installation guides, product specifications, quick starts, product web pages, and tutorials specifically for TwinSpires horse racing software.
• Present technical information clearly and concisely, ensuring the assimilation and effective communication of complex concepts.
• Develop and define documentation standards to promote efficient document workflows
• Organize materials and complete writing assignments according to established standards, including order, clarity, conciseness, style, and terminology.
• Coordinate the integration of relevant graphics, including supplemental images, drawings, sketches, diagrams, and charts, to enhance the understanding of the material.
• Maintain updated documentation, project schedules, and target dates, regularly communicating updates to product management and other stakeholders as required.
• Continuously expand your knowledge of TwinSpires products and services, including new initiatives and related offerings.
• Embrace new techniques for developing and publishing high-quality product documentation deliverables.
• Collaborate with various interdepartmental teams, including Engineering, Product Development, Production, Marketing, and Quality, as needed.
• Work independently with minimal supervision, exercising your creativity and judgment to meet objectives.
• Successfully deliver full project outcomes for multiple concurrent projects.
Required Skills/Abilities:
• Exceptional written and verbal communication skills, enabling you to convey complex technical concepts clearly and logically. Possess a strong command of the English language, including its rules and usage.
• Proficiency in research, including the ability to gather and analyze data from multiple sources.
• Expertise in desktop publishing and commonly used authoring tools such as Adobe Acrobat and MS Office applications, as well as software like Adobe InDesign and Adobe Illustrator.
• Excellent interpersonal communication skills, fostering collaboration within a team environment and facilitating cooperation with cross-functional peers to support TwinSpires initiatives.
• Strong organizational and detail-oriented capabilities, enabling you to meet deadlines in a fast-paced environment.
• Experience using advanced authoring tools like MadCap Flare or Author-it, along with practical knowledge of CSS, version (or source) control, and SEO (Search Engine Optimization).
Supervisory Responsibilities:
None
Education and Experience:
• Bachelor's degree in Journalism, English, Communications, Technical Communications, Engineering, or a related discipline with a focus on technical and/or process documentation, or equivalent years of relevant experience.
• Approximately 2 to 4 years of experience in writing/editing technical documentation or similar roles within a software engineering or digital product organization
Licenses/Certificates: Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Education
Preferred
• Bachelors or better in Communication or related field
• Bachelors or better in English or related field
• Bachelors or better in Journalism or related field Show more details...
Job Location: Louisville, Ky or Lexington, Ky
Essential Functions:
• Conduct thorough research and produce well-crafted technical documents such as user manuals, installation guides, product specifications, quick starts, product web pages, and tutorials specifically for TwinSpires horse racing software.
• Present technical information clearly and concisely, ensuring the assimilation and effective communication of complex concepts.
• Develop and define documentation standards to promote efficient document workflows
• Organize materials and complete writing assignments according to established standards, including order, clarity, conciseness, style, and terminology.
• Coordinate the integration of relevant graphics, including supplemental images, drawings, sketches, diagrams, and charts, to enhance the understanding of the material.
• Maintain updated documentation, project schedules, and target dates, regularly communicating updates to product management and other stakeholders as required.
• Continuously expand your knowledge of TwinSpires products and services, including new initiatives and related offerings.
• Embrace new techniques for developing and publishing high-quality product documentation deliverables.
• Collaborate with various interdepartmental teams, including Engineering, Product Development, Production, Marketing, and Quality, as needed.
• Work independently with minimal supervision, exercising your creativity and judgment to meet objectives.
• Successfully deliver full project outcomes for multiple concurrent projects.
Required Skills/Abilities:
• Exceptional written and verbal communication skills, enabling you to convey complex technical concepts clearly and logically. Possess a strong command of the English language, including its rules and usage.
• Proficiency in research, including the ability to gather and analyze data from multiple sources.
• Expertise in desktop publishing and commonly used authoring tools such as Adobe Acrobat and MS Office applications, as well as software like Adobe InDesign and Adobe Illustrator.
• Excellent interpersonal communication skills, fostering collaboration within a team environment and facilitating cooperation with cross-functional peers to support TwinSpires initiatives.
• Strong organizational and detail-oriented capabilities, enabling you to meet deadlines in a fast-paced environment.
• Experience using advanced authoring tools like MadCap Flare or Author-it, along with practical knowledge of CSS, version (or source) control, and SEO (Search Engine Optimization).
Supervisory Responsibilities:
None
Education and Experience:
• Bachelor's degree in Journalism, English, Communications, Technical Communications, Engineering, or a related discipline with a focus on technical and/or process documentation, or equivalent years of relevant experience.
• Approximately 2 to 4 years of experience in writing/editing technical documentation or similar roles within a software engineering or digital product organization
Licenses/Certificates: Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Education
Preferred
• Bachelors or better in Communication or related field
• Bachelors or better in English or related field
• Bachelors or better in Journalism or related field Show more details...
via Indeed
posted_at: 14 days agoschedule_type: Full-time
Job Summary: We are seeking a highly skilled and experienced professional to join our team as the Head of User Acquisition. As the Head of User Acquisition, you will be responsible for developing and executing strategies to acquire high-quality users and customers for our online horse wagering platform, ensuring sustainable growth and maximizing revenue generation. This is a key leadership role... that requires expertise in user acquisition, marketing
Job Summary: We are seeking a highly skilled and experienced professional to join our team as the Head of User Acquisition. As the Head of User Acquisition, you will be responsible for developing and executing strategies to acquire high-quality users and customers for our online horse wagering platform, ensuring sustainable growth and maximizing revenue generation. This is a key leadership role... that requires expertise in user acquisition, marketing analytics, and a deep understanding of the gaming industry.
Job Location: Louisville, Ky or Lexington, Ky
Essential Functions:
• Develop and implement a comprehensive user acquisition strategy for the real money gaming sector, specifically targeting the horse racing industry.
• Manage agency partners and oversee the successful execution of all user acquisition campaigns.
• Conduct in-depth market research and analysis to identify target audiences, user segments, and potential growth opportunities within the horse racing industry.
• Collaborate with the marketing team to create and execute effective campaigns across various digital marketing channels, including paid search, social media, display advertising, and affiliate marketing.
• Optimize user acquisition campaigns through continuous testing, monitoring, and data analysis to improve conversion rates, cost per acquisition (CPA), and return on investment (ROI).
• Utilize marketing analytics tools and platforms to track and analyze key performance metrics, generate insights, and provide regular reports to the management team.
• Collaborate with internal teams, including product development, content, and design, to ensure alignment with user acquisition strategies and enhance the overall user experience.
• Identify and establish partnerships with relevant industry stakeholders, affiliates, and influencers to expand the user base and increase brand visibility.
• Stay updated with the latest trends, technologies, and industry best practices related to user acquisition and real money gaming within the horse racing industry.
• Monitor competitor activities and market dynamics to identify competitive advantages and develop strategies to maintain a leading position in the industry.
Required Skills/Abilities:
• Strong understanding of digital marketing channels, including paid search, social media advertising, display advertising, and affiliate marketing.
• In-depth knowledge of marketing analytics and attribution tools, such as Google Analytics, and experience in leveraging data to drive decision-making and campaign optimization.
• Demonstrated experience in developing and executing successful user acquisition strategies, with a track record of driving sustainable growth and revenue generation.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and generate actionable insights.
• Strong leadership and team management skills, with the ability to motivate and inspire a team of professionals.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Passion for the horse racing industry, with a deep understanding of its dynamics, customer behavior, and regulatory environment.
• Results-driven mindset, with a focus on achieving and exceeding key performance indicators (KPIs) and business objectives.
Supervisory Responsibilities: None
Education and Experience:
• Bachelor's degree in marketing, business administration, or a related field. A master's degree is a plus.
• Proven experience (3+ years) in user acquisition or performance marketing roles, preferably within the real money gaming industry. Horse racing knowledge is a plus.
• Able to convey complex solutions in a concise and simple way.
• Able to maintain customer confidentiality.
• Good understanding of pari-mutuel wagering.
• Strong communication, written skills, and interpersonal
Licenses/Certificates: Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
#TwinSpires
Education
Required
• Bachelors or better in Marketing or related field Show more details...
Job Location: Louisville, Ky or Lexington, Ky
Essential Functions:
• Develop and implement a comprehensive user acquisition strategy for the real money gaming sector, specifically targeting the horse racing industry.
• Manage agency partners and oversee the successful execution of all user acquisition campaigns.
• Conduct in-depth market research and analysis to identify target audiences, user segments, and potential growth opportunities within the horse racing industry.
• Collaborate with the marketing team to create and execute effective campaigns across various digital marketing channels, including paid search, social media, display advertising, and affiliate marketing.
• Optimize user acquisition campaigns through continuous testing, monitoring, and data analysis to improve conversion rates, cost per acquisition (CPA), and return on investment (ROI).
• Utilize marketing analytics tools and platforms to track and analyze key performance metrics, generate insights, and provide regular reports to the management team.
• Collaborate with internal teams, including product development, content, and design, to ensure alignment with user acquisition strategies and enhance the overall user experience.
• Identify and establish partnerships with relevant industry stakeholders, affiliates, and influencers to expand the user base and increase brand visibility.
• Stay updated with the latest trends, technologies, and industry best practices related to user acquisition and real money gaming within the horse racing industry.
• Monitor competitor activities and market dynamics to identify competitive advantages and develop strategies to maintain a leading position in the industry.
Required Skills/Abilities:
• Strong understanding of digital marketing channels, including paid search, social media advertising, display advertising, and affiliate marketing.
• In-depth knowledge of marketing analytics and attribution tools, such as Google Analytics, and experience in leveraging data to drive decision-making and campaign optimization.
• Demonstrated experience in developing and executing successful user acquisition strategies, with a track record of driving sustainable growth and revenue generation.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data sets and generate actionable insights.
• Strong leadership and team management skills, with the ability to motivate and inspire a team of professionals.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and external partners.
• Passion for the horse racing industry, with a deep understanding of its dynamics, customer behavior, and regulatory environment.
• Results-driven mindset, with a focus on achieving and exceeding key performance indicators (KPIs) and business objectives.
Supervisory Responsibilities: None
Education and Experience:
• Bachelor's degree in marketing, business administration, or a related field. A master's degree is a plus.
• Proven experience (3+ years) in user acquisition or performance marketing roles, preferably within the real money gaming industry. Horse racing knowledge is a plus.
• Able to convey complex solutions in a concise and simple way.
• Able to maintain customer confidentiality.
• Good understanding of pari-mutuel wagering.
• Strong communication, written skills, and interpersonal
Licenses/Certificates: Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
#TwinSpires
Education
Required
• Bachelors or better in Marketing or related field Show more details...
via Indeed
posted_at: 7 days agoschedule_type: Full-time
TwinSpires is a leading, forward thinking account wagering solution that combines the latest online technology with the best racing content, and backed by the integrity and tradition of Churchill Downs, home of the world-famous Kentucky Derby!
The TwinSpires team is searching for a content navigator to cruise the Ebb and Flow of our content, digital assets, web properties and platforms. The... ideal candidate can jockey best practices with deep knowledge
TwinSpires is a leading, forward thinking account wagering solution that combines the latest online technology with the best racing content, and backed by the integrity and tradition of Churchill Downs, home of the world-famous Kentucky Derby!
The TwinSpires team is searching for a content navigator to cruise the Ebb and Flow of our content, digital assets, web properties and platforms. The... ideal candidate can jockey best practices with deep knowledge of HTML, SEO and CMS operations. This proactive multi-media enthusiast will assit in growing our brands beyond their potential.
From story optimization with added media and CTAs, SEO implementation, media selection and content dissemination with communications – the full life cycle of our content marketing is at their finger tips. We measure with analytics, repeat successes, understand failures, plan ahead and explore new ideas. Help manage our assets and digital inventory while championing our contributors on both internal and external teams. The core goals are acquisition, retention and conversion of user web traffic to grow our business and educate our brand advocates and horse players.
Job Location: Louisville, Ky or Lexington, Ky
Essential Functions:
• Website Production and Updates: Help the marketing team keep our websites current with new content, SEO landing pages updated, promotions, contests and products.
• Editorial Production and Updates: Collect, edit, optimize and post stories from internal and external team members; utilize all SEO tools and best practices for optimizing content performance.
• Content Distribution: Support across multiple digital channels; websites, social media and e-mail newsletters with links, video, PDFs, images and audio. Social media & CRM teams collaboration: Twitter, Facebook, Instagram, YouTube and email campaigns. Collaborate with all of our teams to maximize opportunities for our content to be shared or used.
• Digital Asset Management: Collect, label, tag and organize; images, video, stories and documents. Ensure and upkeep best practices for consistent labeling and tagging implementation. Lead the charge for sharing/providing links and access to DAM assets.
• Multi-media adjustments: Digital asset and photo adjustments for varying uses, embedding multi-media into blog posts and other mediums. Determining if media is up to standards for utilizing in our content.
• Data Analysis: Assist with analysis and recurring reporting on team metrics to determine effectiveness of new and existing content efforts. Help execute on inquiries from team members on contribution performance.
• Execute live streams as needed, especially during special events and educational efforts.
• Help maintain voice, editorial style and on-brand language across web platforms
• Performs related duties as assigned.
• Ability to work seamlessly remotely or on-site and pro-actively reaching out to tech support, product support or IT for help when needed.
• Must be able to spend time on site/in office during core hours.
• Must be available and willing to work flexible schedules, when needed.
• Ability to travel and assist with live event coverage.
• Access to fast, reliable internet while working remotely. Communication while remote is paramount.
• Proficient PC skills.
• Weekends Required.
• Ability to work independently and as part of a team.
Required Skills/Abilities:
• Able to react effectively and calmly in emergencies
• Strong communication, written skills, and interpersonal skills
• Word Processor/Spreadsheet/Presentation Software; MS Office, Google Office, or similar
• Strong HTML and WYSIWYG skills;
• CMS; WordPress, Strapi, Drupal, MODx, or similar
• HTML; Dreamweaver, Visual Studio, Brackets, or similar
• Web Browsers; FireFox, Chrome, Safari
• Strong skills in photo editing;
• Image Processing; Photoshop, GIMP, or similar
• Strong organizational abilities and good attention to detail
• Desire to grow individually and the team as a whole; trying new calculated efforts, learning from failure, improving on success
Education and Experience:
• Associate’s Degree or equivalent from two-year College or technical school; or one to two years of related web design, content publication, seo optimization experience.
• Previous work in online publishing environment preferred
• Able to convey complex solutions in a concise and simple way
• Comfortable with a fast paced work environment and ability to juggle multiple tasks with shifting priorities
• Horse Racing knowledge preferred
• Comfortable with fast paced schedule driven development.
Supervisory Responsibilities:
None
Licenses/Certificates: Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Education
Preferred
• Associates or better Show more details...
The TwinSpires team is searching for a content navigator to cruise the Ebb and Flow of our content, digital assets, web properties and platforms. The... ideal candidate can jockey best practices with deep knowledge of HTML, SEO and CMS operations. This proactive multi-media enthusiast will assit in growing our brands beyond their potential.
From story optimization with added media and CTAs, SEO implementation, media selection and content dissemination with communications – the full life cycle of our content marketing is at their finger tips. We measure with analytics, repeat successes, understand failures, plan ahead and explore new ideas. Help manage our assets and digital inventory while championing our contributors on both internal and external teams. The core goals are acquisition, retention and conversion of user web traffic to grow our business and educate our brand advocates and horse players.
Job Location: Louisville, Ky or Lexington, Ky
Essential Functions:
• Website Production and Updates: Help the marketing team keep our websites current with new content, SEO landing pages updated, promotions, contests and products.
• Editorial Production and Updates: Collect, edit, optimize and post stories from internal and external team members; utilize all SEO tools and best practices for optimizing content performance.
• Content Distribution: Support across multiple digital channels; websites, social media and e-mail newsletters with links, video, PDFs, images and audio. Social media & CRM teams collaboration: Twitter, Facebook, Instagram, YouTube and email campaigns. Collaborate with all of our teams to maximize opportunities for our content to be shared or used.
• Digital Asset Management: Collect, label, tag and organize; images, video, stories and documents. Ensure and upkeep best practices for consistent labeling and tagging implementation. Lead the charge for sharing/providing links and access to DAM assets.
• Multi-media adjustments: Digital asset and photo adjustments for varying uses, embedding multi-media into blog posts and other mediums. Determining if media is up to standards for utilizing in our content.
• Data Analysis: Assist with analysis and recurring reporting on team metrics to determine effectiveness of new and existing content efforts. Help execute on inquiries from team members on contribution performance.
• Execute live streams as needed, especially during special events and educational efforts.
• Help maintain voice, editorial style and on-brand language across web platforms
• Performs related duties as assigned.
• Ability to work seamlessly remotely or on-site and pro-actively reaching out to tech support, product support or IT for help when needed.
• Must be able to spend time on site/in office during core hours.
• Must be available and willing to work flexible schedules, when needed.
• Ability to travel and assist with live event coverage.
• Access to fast, reliable internet while working remotely. Communication while remote is paramount.
• Proficient PC skills.
• Weekends Required.
• Ability to work independently and as part of a team.
Required Skills/Abilities:
• Able to react effectively and calmly in emergencies
• Strong communication, written skills, and interpersonal skills
• Word Processor/Spreadsheet/Presentation Software; MS Office, Google Office, or similar
• Strong HTML and WYSIWYG skills;
• CMS; WordPress, Strapi, Drupal, MODx, or similar
• HTML; Dreamweaver, Visual Studio, Brackets, or similar
• Web Browsers; FireFox, Chrome, Safari
• Strong skills in photo editing;
• Image Processing; Photoshop, GIMP, or similar
• Strong organizational abilities and good attention to detail
• Desire to grow individually and the team as a whole; trying new calculated efforts, learning from failure, improving on success
Education and Experience:
• Associate’s Degree or equivalent from two-year College or technical school; or one to two years of related web design, content publication, seo optimization experience.
• Previous work in online publishing environment preferred
• Able to convey complex solutions in a concise and simple way
• Comfortable with a fast paced work environment and ability to juggle multiple tasks with shifting priorities
• Horse Racing knowledge preferred
• Comfortable with fast paced schedule driven development.
Supervisory Responsibilities:
None
Licenses/Certificates: Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Education
Preferred
• Associates or better Show more details...
via Indeed
schedule_type: Full-time
Job Summary: Handicapping Education effort. Maintain and provide exceptional customer service during all interactions with all Guests. Satisfy guests, seek their feedback and proactively offer additional information and services to them as applicable. Outbound calls are key to this effort.
Essential Functions...
• Extensive customer service interaction with all Guests, including developing relationships to determine their needs and communicate
Job Summary: Handicapping Education effort. Maintain and provide exceptional customer service during all interactions with all Guests. Satisfy guests, seek their feedback and proactively offer additional information and services to them as applicable. Outbound calls are key to this effort.
Essential Functions...
• Extensive customer service interaction with all Guests, including developing relationships to determine their needs and communicate their input.
• Is able to participate in and organize VIP events and interact face-to-face with our highest level of customers.
• Provides quality service, professionalism, friendliness and a genuine enthusiasm.
• Evaluates and extends service based on players worth levels and profitability.
• Interacts effectively with all departments.
• Initiates a conversation with the guest and proactively offers additional information/services without waiting for the guest to ask.
• Maintains a pleasant and professional demeanor throughout the interaction.
• Reacts to positive and negative feedback on guest satisfaction.
• Asks guest about the quality of service they have experienced so far and resolves matter if unsatisfied.
• Executes proper telephone etiquette.
• Is able to communicate benefits.
• Performs related duties as assigned.
• Enters data and maintains database of existing customers or potential customers
• Takes proper care that outbound calls do not disturb, annoy, or offend people enrolled in do-not-call lists.
• Reliable attendance and dependability in meeting commitments and deadlines are essential functions of this position.
• Must be available and willing to work flexible schedules, when needed.
• Proficient PC skills.
• Ability to work independently and as part of a team.
Required Skills/Abilities:
• Good keyboard skills and impressive telephone etiquette.
• Able to react effectively and calmly in emergencies.
• Able to maintain customer confidentiality.
• Extensive product knowledge – advanced understanding of pari-mutuel wagering.
• Strong communication, written skills, and interpersonal skills.
• Comfortable with fast paced schedule driven development.
Education and Experience:
• Associate’s Degree or equivalent from two-year College or technical school; or one to two years of related customer service/sales experience and/or training; or equivalent combination of education and experience.
Supervisory Responsibilities:
None
Licenses/Certificates: Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Physical Demands: The following physical and mental demands are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods, while working at a desk, on the phone, and the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
• Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and the ability to adjust focus.
• This position requires working effectively as part of a team and concentrating on various details when faced with interruptions and changing work priorities.
• The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
• The noise level in this work environment is usually moderate. The work environment characteristics represent those employees encounter while performing this job's essential functions in a typical office environment.
• An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education
Preferred
• Associates or better Show more details...
Essential Functions...
• Extensive customer service interaction with all Guests, including developing relationships to determine their needs and communicate their input.
• Is able to participate in and organize VIP events and interact face-to-face with our highest level of customers.
• Provides quality service, professionalism, friendliness and a genuine enthusiasm.
• Evaluates and extends service based on players worth levels and profitability.
• Interacts effectively with all departments.
• Initiates a conversation with the guest and proactively offers additional information/services without waiting for the guest to ask.
• Maintains a pleasant and professional demeanor throughout the interaction.
• Reacts to positive and negative feedback on guest satisfaction.
• Asks guest about the quality of service they have experienced so far and resolves matter if unsatisfied.
• Executes proper telephone etiquette.
• Is able to communicate benefits.
• Performs related duties as assigned.
• Enters data and maintains database of existing customers or potential customers
• Takes proper care that outbound calls do not disturb, annoy, or offend people enrolled in do-not-call lists.
• Reliable attendance and dependability in meeting commitments and deadlines are essential functions of this position.
• Must be available and willing to work flexible schedules, when needed.
• Proficient PC skills.
• Ability to work independently and as part of a team.
Required Skills/Abilities:
• Good keyboard skills and impressive telephone etiquette.
• Able to react effectively and calmly in emergencies.
• Able to maintain customer confidentiality.
• Extensive product knowledge – advanced understanding of pari-mutuel wagering.
• Strong communication, written skills, and interpersonal skills.
• Comfortable with fast paced schedule driven development.
Education and Experience:
• Associate’s Degree or equivalent from two-year College or technical school; or one to two years of related customer service/sales experience and/or training; or equivalent combination of education and experience.
Supervisory Responsibilities:
None
Licenses/Certificates: Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Physical Demands: The following physical and mental demands are representative of those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods, while working at a desk, on the phone, and the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
• Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and the ability to adjust focus.
• This position requires working effectively as part of a team and concentrating on various details when faced with interruptions and changing work priorities.
• The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
• The noise level in this work environment is usually moderate. The work environment characteristics represent those employees encounter while performing this job's essential functions in a typical office environment.
• An employee must meet the physical demands described here to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Education
Preferred
• Associates or better Show more details...
via LinkedIn
posted_at: 6 days agoschedule_type: Full-time
Essential Functions:
• Develop expertise in the existing product features for Funding, Registration and Login along with a detailed knowledge of TwinSpires’ customers
• Collaborate with Product Managers and other stakeholders to assess the market landscape and develop strategic plans to deliver a continuously improving player experience...
• Analyze potential product enhancements and requests to determine the best way to develop and build
Essential Functions:
• Develop expertise in the existing product features for Funding, Registration and Login along with a detailed knowledge of TwinSpires’ customers
• Collaborate with Product Managers and other stakeholders to assess the market landscape and develop strategic plans to deliver a continuously improving player experience...
• Analyze potential product enhancements and requests to determine the best way to develop and build the best solution in the time available, while setting the expectations for the delivery of new functionality
• Oversee/manage detailed information gathering/capture from the business teams and functional teams (Design, Marketing, Analytics etc.), preparing the handover of requirements to Scrum teams in the form of Epics and User Stories
• Partner with the scrum teams to deliver user stories
• Measure outcome delivered to customers in each sprint against what was expected to be delivered
• Maintains regular touchpoints with stakeholders of the product
• Manage the product backlog through an ongoing process of defining, refining and prioritization
• Drive the Funding, Registration and Login strategy for TwinSpires
• Other duties as assigned by Management
Required Skills/Abilities:
• Excellent verbal and written communication skills
• Organizational skills with attention to detail
• Ability to identity and address the needs of our end-users
• Authorized to work in the United States on a full-time basis.
Supervisory Responsibilities:
No.
Education and/or Experience:
• Bachelor’s Degree in Computer Science or Business or 3+ years experience working in Digital eCommerce.
• Experience acting as a product owner, product manager or comparable role driving feature delivery, preferably related to funding features.
• Experience working in an Agile environment
• Experience working with Jira and Confluence
• Outstanding written and verbal communications
• Flexible, versatile and able to cope well under pressure
• Excellent time management skills
• Ability to act both tactically and strategically
• Show usage of own initiative
• Passion and/or interest in the Horse racing industry is a huge plus
Licenses/Certificates: Product certification would be a plus
Physical Demands: The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
• Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
• This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
• The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
• The noise level in this work environment is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Show more details...
• Develop expertise in the existing product features for Funding, Registration and Login along with a detailed knowledge of TwinSpires’ customers
• Collaborate with Product Managers and other stakeholders to assess the market landscape and develop strategic plans to deliver a continuously improving player experience...
• Analyze potential product enhancements and requests to determine the best way to develop and build the best solution in the time available, while setting the expectations for the delivery of new functionality
• Oversee/manage detailed information gathering/capture from the business teams and functional teams (Design, Marketing, Analytics etc.), preparing the handover of requirements to Scrum teams in the form of Epics and User Stories
• Partner with the scrum teams to deliver user stories
• Measure outcome delivered to customers in each sprint against what was expected to be delivered
• Maintains regular touchpoints with stakeholders of the product
• Manage the product backlog through an ongoing process of defining, refining and prioritization
• Drive the Funding, Registration and Login strategy for TwinSpires
• Other duties as assigned by Management
Required Skills/Abilities:
• Excellent verbal and written communication skills
• Organizational skills with attention to detail
• Ability to identity and address the needs of our end-users
• Authorized to work in the United States on a full-time basis.
Supervisory Responsibilities:
No.
Education and/or Experience:
• Bachelor’s Degree in Computer Science or Business or 3+ years experience working in Digital eCommerce.
• Experience acting as a product owner, product manager or comparable role driving feature delivery, preferably related to funding features.
• Experience working in an Agile environment
• Experience working with Jira and Confluence
• Outstanding written and verbal communications
• Flexible, versatile and able to cope well under pressure
• Excellent time management skills
• Ability to act both tactically and strategically
• Show usage of own initiative
• Passion and/or interest in the Horse racing industry is a huge plus
Licenses/Certificates: Product certification would be a plus
Physical Demands: The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
• Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
• This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
• The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
• The noise level in this work environment is usually moderate. The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Show more details...
via CareerBuilder
posted_at: 5 days agoschedule_type: Full-time
Develop expertise in the existing product features for Funding, Registration and Login along with a detailed knowledge of Twin. Spires' customers Collaborate with Product Managers and other stakeholders to assess the market landscape and develop stra Product Owner, Product Manager, Owner, Technology, Representative
Develop expertise in the existing product features for Funding, Registration and Login along with a detailed knowledge of Twin. Spires' customers Collaborate with Product Managers and other stakeholders to assess the market landscape and develop stra Product Owner, Product Manager, Owner, Technology, Representative
Show more details...
via Career.com
schedule_type: Part-time
Job Summary – TwinSpires Customer Service Representatives answer inquiries from inbound calls, chats, or emails, and perform outbound calls to players for various reasons. Customer Service Representatives first learn to place wagers for players and within 45 days are trained to resolve customer service related inquiries such as how to set-up new accounts, update account records, troubleshoot... problems, fund accounts, perform proactive calls to
Job Summary – TwinSpires Customer Service Representatives answer inquiries from inbound calls, chats, or emails, and perform outbound calls to players for various reasons. Customer Service Representatives first learn to place wagers for players and within 45 days are trained to resolve customer service related inquiries such as how to set-up new accounts, update account records, troubleshoot... problems, fund accounts, perform proactive calls to players, and answer various questions/provide information regarding TwinSpires products and services offered. TwinSpires Customer Service Representatives utilize internal business applications to perform routine activities in support of daily operations and provide a first contact resolution level of support to players that achieve internal quality and customer service goals. TwinSpires Customer Service Representatives specialize in providing world-class experiences to players that educate them in TwinSpires products and services that encourage new players to deposit funds and wager with undeniably the best Advance Deposit Wagering platform.
Job Location- Lexington, KY (in office)
Essential Functions/Skills –
• Performs daily transactions and processes with moderate supervision
• Places wagers for players, provides racing, schedule, and past-performance information
• Performs data entry, maintains and updates customer account
• Complete tasks within defined time frames and at appropriate quality and customer service levels
• Understands essential functions and how individual performance affects overall company performance
• Provides internal/external customer service support that achieves customer service goals and objectives
• Reacts to problems and provides complete solutions based on company guidelines and procedures
• Directs and escalates issues or concerns to the right person or group for resolution when needed
• Answer inbound calls from customers to open accounts, answer inquiries, handle complaints, troubleshoot problems and facilitate transactions
• Conduct outbound dialing for various business reasons
• Educates customers on product lines
• Able to identify, document and escalate priority issues
• Understanding and ability to maintain customer confidentiality
• Strong multitasking, communication, written, and interpersonal skills
• Comfortable with fast paced, schedule driven environment
• Soft skills and ability speak with customers on the phone/interact via chat
• Computer literate, strong typing skills, experience with Microsoft Office is preferred
• Flexibility with your schedule to meet the needs of the business
• Other duties as assigned by Management
Supervisory Responsibilities: none
Education and/or Experience: High school diploma or equivalent. Proficient in data entry/keyboard skills and relevant computer applications. Previous customer service, sales or horse racing industry experience a plus.
Licenses/Certificates: Must be able to obtain any required licenses.
Physical Demands: The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
• Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
• This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
• The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
• The noise level in this work environment is usually The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Show more details...
Job Location- Lexington, KY (in office)
Essential Functions/Skills –
• Performs daily transactions and processes with moderate supervision
• Places wagers for players, provides racing, schedule, and past-performance information
• Performs data entry, maintains and updates customer account
• Complete tasks within defined time frames and at appropriate quality and customer service levels
• Understands essential functions and how individual performance affects overall company performance
• Provides internal/external customer service support that achieves customer service goals and objectives
• Reacts to problems and provides complete solutions based on company guidelines and procedures
• Directs and escalates issues or concerns to the right person or group for resolution when needed
• Answer inbound calls from customers to open accounts, answer inquiries, handle complaints, troubleshoot problems and facilitate transactions
• Conduct outbound dialing for various business reasons
• Educates customers on product lines
• Able to identify, document and escalate priority issues
• Understanding and ability to maintain customer confidentiality
• Strong multitasking, communication, written, and interpersonal skills
• Comfortable with fast paced, schedule driven environment
• Soft skills and ability speak with customers on the phone/interact via chat
• Computer literate, strong typing skills, experience with Microsoft Office is preferred
• Flexibility with your schedule to meet the needs of the business
• Other duties as assigned by Management
Supervisory Responsibilities: none
Education and/or Experience: High school diploma or equivalent. Proficient in data entry/keyboard skills and relevant computer applications. Previous customer service, sales or horse racing industry experience a plus.
Licenses/Certificates: Must be able to obtain any required licenses.
Physical Demands: The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
• Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
• This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
• The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to: demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
• The noise level in this work environment is usually The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Show more details...
via Louisville, KY - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
2.
9 Quick Apply Full-time 15 hours ago Full Job Description Job
Summary...
We are looking for flexible individuals who have a passion for data and get a thrill from analyzing customer data to identify trends, segments, opportunities, and actionable insights to increase engagement and revenue across the business.
Job Location - Louisville, KY (in office)
Essential Functions:
Work with marketing, finance, and product teams to understand, document,
2.
9 Quick Apply Full-time 15 hours ago Full Job Description Job
Summary...
We are looking for flexible individuals who have a passion for data and get a thrill from analyzing customer data to identify trends, segments, opportunities, and actionable insights to increase engagement and revenue across the business.
Job Location - Louisville, KY (in office)
Essential Functions:
Work with marketing, finance, and product teams to understand, document, and analyze business needs and translate requirements into analytic and reporting solutions Assist in the design of analytic solutions.
Create and support the implementation of analytics, reports, and dashboards for business partners Conduct validation and testing of reports, dashboards, and analytics to ensure consistent and accurate reporting across the organization Develop insights to provide recommendations to business partners Support ongoing reporting processes.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Organizational skills with attention to detail.
Ability to analyze and address needs of users.
Self-motivated and able to multi-task, coordinate, and prioritize concurrent tasks Ability to write and amend SQL queries (T-SQL/MySQL) Ability to present complex information in an understandable and compelling manner Strong analytical, quantitative, and problem solving skills Supervisory
Responsibilities:
None Education and/or
Experience:
Bachelor's degree in Computer Science/Statistics or similar and 3
years' experience Experience in developing dashboards and reports in a BI tool (MicroStrategy strongly preferred) Ideal candidate will possess a passion for data discovery and analysis Background in designing and implementing complex and visually compelling reports and dashboards Experience in online wagering is a plus Licenses/Certificates:
Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Physical Demands:
The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to:
demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
The noise level in this work environment is usually moderate.
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Preferred Bachelors or better in Computer Science or related field Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
9 Quick Apply Full-time 15 hours ago Full Job Description Job
Summary...
We are looking for flexible individuals who have a passion for data and get a thrill from analyzing customer data to identify trends, segments, opportunities, and actionable insights to increase engagement and revenue across the business.
Job Location - Louisville, KY (in office)
Essential Functions:
Work with marketing, finance, and product teams to understand, document, and analyze business needs and translate requirements into analytic and reporting solutions Assist in the design of analytic solutions.
Create and support the implementation of analytics, reports, and dashboards for business partners Conduct validation and testing of reports, dashboards, and analytics to ensure consistent and accurate reporting across the organization Develop insights to provide recommendations to business partners Support ongoing reporting processes.
Required Skills/Abilities:
Excellent verbal and written communication skills.
Proficient in Microsoft Office Suite or related software.
Organizational skills with attention to detail.
Ability to analyze and address needs of users.
Self-motivated and able to multi-task, coordinate, and prioritize concurrent tasks Ability to write and amend SQL queries (T-SQL/MySQL) Ability to present complex information in an understandable and compelling manner Strong analytical, quantitative, and problem solving skills Supervisory
Responsibilities:
None Education and/or
Experience:
Bachelor's degree in Computer Science/Statistics or similar and 3
years' experience Experience in developing dashboards and reports in a BI tool (MicroStrategy strongly preferred) Ideal candidate will possess a passion for data discovery and analysis Background in designing and implementing complex and visually compelling reports and dashboards Experience in online wagering is a plus Licenses/Certificates:
Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Physical Demands:
The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to:
demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
The noise level in this work environment is usually moderate.
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education Preferred Bachelors or better in Computer Science or related field Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Louisville, KY - Geebo
posted_at: 5 days agoschedule_type: Full-timesalary: 20–28 an hour
2.
8 Quick Apply Full-time 1 day ago Full Job Description Job
Summary...
TwinSpires is looking to expand our Business Intelligence (BI) team through the hiring of a Data Warehouse Developer to support our online horse wagering business.
Our BI team gathers, models, and loads data into our data warehouse; creates reports and reporting interfaces; conducts analysis to assess performance and recommend changes; and supports ongoing operational decisions.
This
2.
8 Quick Apply Full-time 1 day ago Full Job Description Job
Summary...
TwinSpires is looking to expand our Business Intelligence (BI) team through the hiring of a Data Warehouse Developer to support our online horse wagering business.
Our BI team gathers, models, and loads data into our data warehouse; creates reports and reporting interfaces; conducts analysis to assess performance and recommend changes; and supports ongoing operational decisions.
This Developer role provides various opportunities for growth and advancement.
We are big on collaboration, ethical work practices, diversity, and having fun.
Job Location - Louisville, KY (in office)
Essential Functions:
Build and maintain ETL and Data Warehouse objects (including SSIS, SQL stored procedures, MicroStrategy semantic model) Contribute to the design and optimization of our data layer as the company's single layer of the truth Translate business requirements into detailed, production-level technical specifications Contribute to our ETL framework by learning our current capabilities and leveraging your unique insights and experience Modify existing reports and/or to develop new reports by analyzing databases, data sources, and structures for the benefit of users Required Skills/Abilities:
Ability to create ETL and data warehouse objects Ability to effectively communicate at different levels in and across the organization and to articulate to non-technical audiences the advantages and disadvantages of using various technologies and standards Working knowledge of data management and data warehousing technologies related to data modeling, database administration and performance tuning, archiving and disaster recovery Proficient in Microsoft Office Suite or related software.
Organizational skills with attention to detail.
Self-motivated and able to multi-task, coordinate, and prioritize concurrent tasks.
Supervisory
Responsibilities:
None Education and/or
Experience:
Bachelor's degree or equivalent work experience in Computer Science or a related discipline Strong experience using SQL including complex stored procedures, common table expressions, analytic functions, query optimization, and indexing Five years of experience working with data warehouses; Microsoft SQL Server strongly preferred.
MySQL is a plus.
Three years of experience designing, implementing and maintaining normalized, operational data store, and dimensionally modeled database systems.
Three years of experience with object oriented languages; preference with C#, Python, or R.
Two years of experience designing and developing Extraction, Transform and Load (ETL) processes, Microsoft SQL Server Integration Services (SSIS) strongly preferred.
Self-motivated and able to multi-task, coordinate, and prioritize concurrent tasks Experience with AWS a plus Experience in online wagering and horse racing is a plus Licenses/Certificates:
Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Physical Demands:
The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to:
demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
The noise level in this work environment is usually moderate.
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#Twinspires Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
8 Quick Apply Full-time 1 day ago Full Job Description Job
Summary...
TwinSpires is looking to expand our Business Intelligence (BI) team through the hiring of a Data Warehouse Developer to support our online horse wagering business.
Our BI team gathers, models, and loads data into our data warehouse; creates reports and reporting interfaces; conducts analysis to assess performance and recommend changes; and supports ongoing operational decisions.
This Developer role provides various opportunities for growth and advancement.
We are big on collaboration, ethical work practices, diversity, and having fun.
Job Location - Louisville, KY (in office)
Essential Functions:
Build and maintain ETL and Data Warehouse objects (including SSIS, SQL stored procedures, MicroStrategy semantic model) Contribute to the design and optimization of our data layer as the company's single layer of the truth Translate business requirements into detailed, production-level technical specifications Contribute to our ETL framework by learning our current capabilities and leveraging your unique insights and experience Modify existing reports and/or to develop new reports by analyzing databases, data sources, and structures for the benefit of users Required Skills/Abilities:
Ability to create ETL and data warehouse objects Ability to effectively communicate at different levels in and across the organization and to articulate to non-technical audiences the advantages and disadvantages of using various technologies and standards Working knowledge of data management and data warehousing technologies related to data modeling, database administration and performance tuning, archiving and disaster recovery Proficient in Microsoft Office Suite or related software.
Organizational skills with attention to detail.
Self-motivated and able to multi-task, coordinate, and prioritize concurrent tasks.
Supervisory
Responsibilities:
None Education and/or
Experience:
Bachelor's degree or equivalent work experience in Computer Science or a related discipline Strong experience using SQL including complex stored procedures, common table expressions, analytic functions, query optimization, and indexing Five years of experience working with data warehouses; Microsoft SQL Server strongly preferred.
MySQL is a plus.
Three years of experience designing, implementing and maintaining normalized, operational data store, and dimensionally modeled database systems.
Three years of experience with object oriented languages; preference with C#, Python, or R.
Two years of experience designing and developing Extraction, Transform and Load (ETL) processes, Microsoft SQL Server Integration Services (SSIS) strongly preferred.
Self-motivated and able to multi-task, coordinate, and prioritize concurrent tasks Experience with AWS a plus Experience in online wagering and horse racing is a plus Licenses/Certificates:
Ability to be licensed as an Employee by various racing and gaming jurisdictions in which we operate, as required.
Physical Demands:
The following physical and mental demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit, sometimes for prolonged periods while working at a desk, on the phone, and/or on the computer; type on a computer keyboard; use hands to finger, handle or feel; talk or hear; reach with hands or arms; walk or stand; and perform some repetitive motion activities.
Specific vision abilities required by this job include close vision, color vision, color differentiation, peripheral vision, depth perception, and ability to adjust focus.
This position requires the ability to work effectively as part of a team; and concentrate on a variety of details when faced with interruptions and changing work priorities.
The mental demands are representative of those that must be met by an employee to successfully perform the essential functions, as described above, including but not limited to:
demonstrated ability to anticipate and solve practical problems or resolve issues; reason, calculate figures and amounts; collect, interpret, and/or analyze complex data and information, and draw valid conclusions; interpret procedures and policies; and meet schedules in a dynamic and sometimes demanding work environment.
The noise level in this work environment is usually moderate.
The work environment characteristics are representative of those an employee encounters while performing the essential functions of this job in a typical office environment.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
#Twinspires Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Indeed
posted_at: 3 days agoschedule_type: Part-time
Part time Assistant Manager needed at Twin Spires Self Storage. Retail sales experience preferred. Excellent customer service and phone skills required. Approx. 15-20 hours /week starting at $15/hr + commission. Must be able to work Saturdays. Flexible schedule other than that.
Job Type: Part-time...
Pay: From $15.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Shift:
•
Part time Assistant Manager needed at Twin Spires Self Storage. Retail sales experience preferred. Excellent customer service and phone skills required. Approx. 15-20 hours /week starting at $15/hr + commission. Must be able to work Saturdays. Flexible schedule other than that.
Job Type: Part-time...
Pay: From $15.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Shift:
• Day shift
Weekly day range:
• Every weekend
• Weekend availability
Ability to commute/relocate:
• Knoxville, TN 37923: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person Show more details...
Job Type: Part-time...
Pay: From $15.00 per hour
Benefits:
• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance
Shift:
• Day shift
Weekly day range:
• Every weekend
• Weekend availability
Ability to commute/relocate:
• Knoxville, TN 37923: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person Show more details...
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