tyndale

Tyndale.com is a website dedicated to providing a wide range of Christian resources, including books, Bibles, study guides, and various other materials to help individuals grow in their faith. The website offers a diverse selection of products from popular Christian authors and publishers, as well as exclusive Tyndale publications. With a strong emphasis on biblical principles and values, Tyndale.com aims to inspire and equip believers to live out their faith in a practical and meaningful way. Whether you are looking for spiritual guidance, inspiration, or resources for personal growth, Tyndale.com has something to offer for everyone.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • City
    Warrenville, Illinois

  • Latitude\Longitude
    41.8251 / -88.2049    Google Map

  • Traffic rank
    #59,480 Site Rank

  • Site age
    29 yrs old

  • Site Owner information
    Whois info

Traffic rank
#59,480
Site age
29 yrs
Location
United States
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Newest job postings for tyndale
via LinkedIn posted_at: 24 hours agoschedule_type: Full-timesalary: 65K–75K a year
The Tyndale Company is hiring a new Customer Service Call Center Supervisor to oversee our dedicated Customer Support team. This Supervisor is responsible for day-to-day supervision, management support, and coaching to designated Customer Service team members. This position is accountable for promoting employee productivity and exceptional levels of customer satisfaction. A working relationship... should be developed with team members, providing the The Tyndale Company is hiring a new Customer Service Call Center Supervisor to oversee our dedicated Customer Support team. This Supervisor is responsible for day-to-day supervision, management support, and coaching to designated Customer Service team members. This position is accountable for promoting employee productivity and exceptional levels of customer satisfaction. A working relationship... should be developed with team members, providing the appropriate training, tools, direction, and motivation that enable their success, and ensure that standards are being met.

Hybrid/Remote: Tyndale supports a strong work-life balance; this opportunity requires onsite work 2-3 days a week working from a home office the remainder of the week. To be considered, candidates must reside within a commutable distance to Tyndale headquarters in Pipersville, PA (Bucks County).

Responsibilities:
• Manage daily workflow of team, ensuring that we are providing excellent and timely service to customers; coordinate overtime needs of team members with Customer Service Manager;
• Assist in management of Customer Service Task Management Tool (Zendesk) to ensure timely and accurate completion is achieved; Provide support to complete assignments as needed;
• Work with Customer Service Manager to establish metrics by which to track the day-to-day performance and progress of team members;
• Provide as-needed training and coaching specific to the needs of team members, including: system or technical training, product knowledge, verbal and written communication, interdepartmental communication and conflict resolution, and soft-sell training techniques; utilize interactive training techniques with team members to ensure success;
• Document all policies and procedures for Customer Service Department, ensuring accessibility to all team members;
• Participate in candidate selection for new staff with Customer Service Manager;
• Prepare interim and annual performance evaluation for designated team members and deliver to staff with Customer Service Manager;
• Approve scheduled PTO of designated team members, ensuring an adequate number of staff to meet work deadlines and requirements; track attendance of department staff and provide appropriate feedback and disciplinary action, when required, with Customer Service Manager approval;
• Complete and oversee onboarding experience for new hires, including temporary staff members. Develop training schedules for new hires; facilitate training to ensure successful onboarding of team members;
• Responsible for resolving or helping to resolve complex issues that are escalated to direct reports, or from a customer directly, with the goal of resolving issues quickly. Coordinate with management and other departments as needed to help resolve open issues. Alert Customer Service Manager, as needed, of any areas of concern;
• Provide ongoing quality assurance and ensure accuracy with sales order entry and order checking;
• Analyze weekly/monthly reports for designated team members and Customer Service related tasks, ensuring any areas of concern are addressed in a timely manner;
• Communicate with Customer Service Manager weekly on department efficiency and performance;
• Collaborate with other departments on interdepartmental processes with goal of driving efficiency and continuous improvement;
• Perform other tasks and projects as assigned.

Qualifications:
• HS Diploma or equivalent required; Bachelor’s Degree preferred;
• Minimum of 2 years’ experience supervising a customer support team in a medium to large business environment required or 3 years of relative Tyndale experience, with sustained “Exceeds” performance level.
• Minimum of 2 years’ experience in a direct sales or customer service related environment required.
• Proven ability to build rapport with internal and external customers.
• Strong leadership skills with the ability to provide effective guidance, training, coaching, and daily supervision to staff.
• Effective organizational skills and the ability to establish priorities and to plan, coordinate and monitor own workload and that of staff.
• Commitment to continuous learning and demonstrated ability and willingness to learn new skills, with initiative to self-teach.
• Strong verbal and written communication skills; ability to write in a clear and concise manner and provide detailed explanations orally.
• An individual that values collaboration with others in the organization.
• Strong analytical and proactive problem solving skills.
• Strong computer skills, including proficiency in MS Office applications. Adobe Acrobat and knowledge of MAS 500 is helpful.

Benefits:
• Competitive pay-rate;
• Great family-friendly culture, with proven track record of company growth;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; Paid Holidays, Jury Duty and Bereavement Leave, STD/LTD, Company-wide Bonus Plan, and product discount;
• Paid Maternity & Paternity Leave;
• Tuition and Professional Development Assistance;
• Complete Wellness program includes free healthy snacks, on-site fitness equipment, on-Demand fitness classes, and a corporate discount on health-tracking devices;
• Generous Paid Time Off Package.

About Tyndale:

Tyndale Company, Inc., located in Pipersville, PA, is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 30 years of FR experience. We serve electric utilities, oil and gas, transportation, and other industries across all 50 states.

We are a family-owned company, and we believe that the key to our success is our employees. Because of this, Tyndale has been recognized as an employee-rated Top Workplace in the Greater Philadelphia area. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.

Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.

E.O.E
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via Salary.com schedule_type: Full-time
Tyndale House is seeking a content marketing coordinator who will provide end-to-end production support for dynamic content marketing projects and campaigns. Responsibilities include executing content planning, publication, and promotion across marketing channels—including websites, emails, social media, online curriculum, e-books, and audiobooks—for Tyndale, NavPress, and the Hendrickson... Publishing Group. The ideal candidate will be someone Tyndale House is seeking a content marketing coordinator who will provide end-to-end production support for dynamic content marketing projects and campaigns.

Responsibilities include executing content planning, publication, and promotion across marketing channels—including websites, emails, social media, online curriculum, e-books, and audiobooks—for Tyndale, NavPress, and the Hendrickson... Publishing Group.

The ideal candidate will be someone with critical thinking and problem-solving skills that can manage multiple projects and clearly communicate requirements, priorities, and deadlines with internal and external stakeholders. This person enjoys writing, has an eye for design, digs into details, and identifies creative opportunities to improve workflows.

Qualified candidates should have a bachelor’s degree, preferably in marketing, communications, or business, plus 1-3 years of experience in marketing, communications, and/or project management (could include internships). Experience in Google Analytics, SEO, SEM, CMS, and social media management is desirable
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via Tyndale USA - ICIMS schedule_type: Full-time
Overview Tyndale has a new opportunity for an Embroidery Machine Operator to work full time on our 2nd shift from 2:30-11:00pm, M-F, in our Distribution Center located in Bucks County, PA. In this role, the Embroidery Machine Operator will be responsible for operating an industrial embroidery machine machine and performing all responsibilities that coincide with embroidering a garment. This... person must have great attention to detail, be able to Overview

Tyndale has a new opportunity for an Embroidery Machine Operator to work full time on our 2nd shift from 2:30-11:00pm, M-F, in our Distribution Center located in Bucks County, PA. In this role, the Embroidery Machine Operator will be responsible for operating an industrial embroidery machine machine and performing all responsibilities that coincide with embroidering a garment. This... person must have great attention to detail, be able to work with computer systems, and have the desire to create accurate and individualized garments for our customers. This is an excellent entry level opportunity with potential for advancement.

Click this link to learn more about a day in life of a Tyndale Machine Operator: https://vimeo.com/125156429

Responsibilities
• Determine what logo is supposed to be embroidered on garment by viewing the pick ticket; Find correct logo in workbook;
• Input logo into embroidery machine using floppy disk/USB Drive;
• Trace logo design on garment;
• Verify that alignment of hoop is correctly placed on garment; Pay close attention to machine to ensure that it is functioning properly;
• Look at finished embroidered garment (while still hooped) to verify quality;
• Work with embellishments supervisor to resolve any issues arising with machines;
• Hoop Garments;
• Communicate with team members; Perform other duties and projects as assigned;

Qualifications
• High School Diploma or equivalent;
• Possess basic computer knowledge;
• Excellent attention to detail;
• Ability to focus and remain attentive;
• Possess knowledge of fabrics and their characteristics is preferred, but not required;
• Embroidery Machine operating experience preferred, but not required;
• Capable of lifting up to 20lbs without assistance;
• Ability to work well with team members and is personable
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