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Most recent job postings at tyndale
via LinkedIn
posted_at: 24 hours agoschedule_type: Full-timesalary: 65K–75K a year
The Tyndale Company is hiring a new Customer Service Call Center Supervisor to oversee our dedicated Customer Support team. This Supervisor is responsible for day-to-day supervision, management support, and coaching to designated Customer Service team members. This position is accountable for promoting employee productivity and exceptional levels of customer satisfaction. A working relationship... should be developed with team members, providing the
The Tyndale Company is hiring a new Customer Service Call Center Supervisor to oversee our dedicated Customer Support team. This Supervisor is responsible for day-to-day supervision, management support, and coaching to designated Customer Service team members. This position is accountable for promoting employee productivity and exceptional levels of customer satisfaction. A working relationship... should be developed with team members, providing the appropriate training, tools, direction, and motivation that enable their success, and ensure that standards are being met.
Hybrid/Remote: Tyndale supports a strong work-life balance; this opportunity requires onsite work 2-3 days a week working from a home office the remainder of the week. To be considered, candidates must reside within a commutable distance to Tyndale headquarters in Pipersville, PA (Bucks County).
Responsibilities:
• Manage daily workflow of team, ensuring that we are providing excellent and timely service to customers; coordinate overtime needs of team members with Customer Service Manager;
• Assist in management of Customer Service Task Management Tool (Zendesk) to ensure timely and accurate completion is achieved; Provide support to complete assignments as needed;
• Work with Customer Service Manager to establish metrics by which to track the day-to-day performance and progress of team members;
• Provide as-needed training and coaching specific to the needs of team members, including: system or technical training, product knowledge, verbal and written communication, interdepartmental communication and conflict resolution, and soft-sell training techniques; utilize interactive training techniques with team members to ensure success;
• Document all policies and procedures for Customer Service Department, ensuring accessibility to all team members;
• Participate in candidate selection for new staff with Customer Service Manager;
• Prepare interim and annual performance evaluation for designated team members and deliver to staff with Customer Service Manager;
• Approve scheduled PTO of designated team members, ensuring an adequate number of staff to meet work deadlines and requirements; track attendance of department staff and provide appropriate feedback and disciplinary action, when required, with Customer Service Manager approval;
• Complete and oversee onboarding experience for new hires, including temporary staff members. Develop training schedules for new hires; facilitate training to ensure successful onboarding of team members;
• Responsible for resolving or helping to resolve complex issues that are escalated to direct reports, or from a customer directly, with the goal of resolving issues quickly. Coordinate with management and other departments as needed to help resolve open issues. Alert Customer Service Manager, as needed, of any areas of concern;
• Provide ongoing quality assurance and ensure accuracy with sales order entry and order checking;
• Analyze weekly/monthly reports for designated team members and Customer Service related tasks, ensuring any areas of concern are addressed in a timely manner;
• Communicate with Customer Service Manager weekly on department efficiency and performance;
• Collaborate with other departments on interdepartmental processes with goal of driving efficiency and continuous improvement;
• Perform other tasks and projects as assigned.
Qualifications:
• HS Diploma or equivalent required; Bachelor’s Degree preferred;
• Minimum of 2 years’ experience supervising a customer support team in a medium to large business environment required or 3 years of relative Tyndale experience, with sustained “Exceeds” performance level.
• Minimum of 2 years’ experience in a direct sales or customer service related environment required.
• Proven ability to build rapport with internal and external customers.
• Strong leadership skills with the ability to provide effective guidance, training, coaching, and daily supervision to staff.
• Effective organizational skills and the ability to establish priorities and to plan, coordinate and monitor own workload and that of staff.
• Commitment to continuous learning and demonstrated ability and willingness to learn new skills, with initiative to self-teach.
• Strong verbal and written communication skills; ability to write in a clear and concise manner and provide detailed explanations orally.
• An individual that values collaboration with others in the organization.
• Strong analytical and proactive problem solving skills.
• Strong computer skills, including proficiency in MS Office applications. Adobe Acrobat and knowledge of MAS 500 is helpful.
Benefits:
• Competitive pay-rate;
• Great family-friendly culture, with proven track record of company growth;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; Paid Holidays, Jury Duty and Bereavement Leave, STD/LTD, Company-wide Bonus Plan, and product discount;
• Paid Maternity & Paternity Leave;
• Tuition and Professional Development Assistance;
• Complete Wellness program includes free healthy snacks, on-site fitness equipment, on-Demand fitness classes, and a corporate discount on health-tracking devices;
• Generous Paid Time Off Package.
About Tyndale:
Tyndale Company, Inc., located in Pipersville, PA, is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 30 years of FR experience. We serve electric utilities, oil and gas, transportation, and other industries across all 50 states.
We are a family-owned company, and we believe that the key to our success is our employees. Because of this, Tyndale has been recognized as an employee-rated Top Workplace in the Greater Philadelphia area. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E Show more details...
Hybrid/Remote: Tyndale supports a strong work-life balance; this opportunity requires onsite work 2-3 days a week working from a home office the remainder of the week. To be considered, candidates must reside within a commutable distance to Tyndale headquarters in Pipersville, PA (Bucks County).
Responsibilities:
• Manage daily workflow of team, ensuring that we are providing excellent and timely service to customers; coordinate overtime needs of team members with Customer Service Manager;
• Assist in management of Customer Service Task Management Tool (Zendesk) to ensure timely and accurate completion is achieved; Provide support to complete assignments as needed;
• Work with Customer Service Manager to establish metrics by which to track the day-to-day performance and progress of team members;
• Provide as-needed training and coaching specific to the needs of team members, including: system or technical training, product knowledge, verbal and written communication, interdepartmental communication and conflict resolution, and soft-sell training techniques; utilize interactive training techniques with team members to ensure success;
• Document all policies and procedures for Customer Service Department, ensuring accessibility to all team members;
• Participate in candidate selection for new staff with Customer Service Manager;
• Prepare interim and annual performance evaluation for designated team members and deliver to staff with Customer Service Manager;
• Approve scheduled PTO of designated team members, ensuring an adequate number of staff to meet work deadlines and requirements; track attendance of department staff and provide appropriate feedback and disciplinary action, when required, with Customer Service Manager approval;
• Complete and oversee onboarding experience for new hires, including temporary staff members. Develop training schedules for new hires; facilitate training to ensure successful onboarding of team members;
• Responsible for resolving or helping to resolve complex issues that are escalated to direct reports, or from a customer directly, with the goal of resolving issues quickly. Coordinate with management and other departments as needed to help resolve open issues. Alert Customer Service Manager, as needed, of any areas of concern;
• Provide ongoing quality assurance and ensure accuracy with sales order entry and order checking;
• Analyze weekly/monthly reports for designated team members and Customer Service related tasks, ensuring any areas of concern are addressed in a timely manner;
• Communicate with Customer Service Manager weekly on department efficiency and performance;
• Collaborate with other departments on interdepartmental processes with goal of driving efficiency and continuous improvement;
• Perform other tasks and projects as assigned.
Qualifications:
• HS Diploma or equivalent required; Bachelor’s Degree preferred;
• Minimum of 2 years’ experience supervising a customer support team in a medium to large business environment required or 3 years of relative Tyndale experience, with sustained “Exceeds” performance level.
• Minimum of 2 years’ experience in a direct sales or customer service related environment required.
• Proven ability to build rapport with internal and external customers.
• Strong leadership skills with the ability to provide effective guidance, training, coaching, and daily supervision to staff.
• Effective organizational skills and the ability to establish priorities and to plan, coordinate and monitor own workload and that of staff.
• Commitment to continuous learning and demonstrated ability and willingness to learn new skills, with initiative to self-teach.
• Strong verbal and written communication skills; ability to write in a clear and concise manner and provide detailed explanations orally.
• An individual that values collaboration with others in the organization.
• Strong analytical and proactive problem solving skills.
• Strong computer skills, including proficiency in MS Office applications. Adobe Acrobat and knowledge of MAS 500 is helpful.
Benefits:
• Competitive pay-rate;
• Great family-friendly culture, with proven track record of company growth;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; Paid Holidays, Jury Duty and Bereavement Leave, STD/LTD, Company-wide Bonus Plan, and product discount;
• Paid Maternity & Paternity Leave;
• Tuition and Professional Development Assistance;
• Complete Wellness program includes free healthy snacks, on-site fitness equipment, on-Demand fitness classes, and a corporate discount on health-tracking devices;
• Generous Paid Time Off Package.
About Tyndale:
Tyndale Company, Inc., located in Pipersville, PA, is a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing and uniforms by way of managed apparel programs, driven by over 30 years of FR experience. We serve electric utilities, oil and gas, transportation, and other industries across all 50 states.
We are a family-owned company, and we believe that the key to our success is our employees. Because of this, Tyndale has been recognized as an employee-rated Top Workplace in the Greater Philadelphia area. Our values are exhibited in every phone call, every order, and every shipment that goes out with our name on it, and we are dedicated to continually raising the bar on the products and services we offer.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E Show more details...
via Salary.com
schedule_type: Full-time
Tyndale House is seeking a content marketing coordinator who will provide end-to-end production support for dynamic content marketing projects and campaigns.
Responsibilities include executing content planning, publication, and promotion across marketing channels—including websites, emails, social media, online curriculum, e-books, and audiobooks—for Tyndale, NavPress, and the Hendrickson... Publishing Group.
The ideal candidate will be someone
Tyndale House is seeking a content marketing coordinator who will provide end-to-end production support for dynamic content marketing projects and campaigns.
Responsibilities include executing content planning, publication, and promotion across marketing channels—including websites, emails, social media, online curriculum, e-books, and audiobooks—for Tyndale, NavPress, and the Hendrickson... Publishing Group.
The ideal candidate will be someone with critical thinking and problem-solving skills that can manage multiple projects and clearly communicate requirements, priorities, and deadlines with internal and external stakeholders. This person enjoys writing, has an eye for design, digs into details, and identifies creative opportunities to improve workflows.
Qualified candidates should have a bachelor’s degree, preferably in marketing, communications, or business, plus 1-3 years of experience in marketing, communications, and/or project management (could include internships). Experience in Google Analytics, SEO, SEM, CMS, and social media management is desirable Show more details...
Responsibilities include executing content planning, publication, and promotion across marketing channels—including websites, emails, social media, online curriculum, e-books, and audiobooks—for Tyndale, NavPress, and the Hendrickson... Publishing Group.
The ideal candidate will be someone with critical thinking and problem-solving skills that can manage multiple projects and clearly communicate requirements, priorities, and deadlines with internal and external stakeholders. This person enjoys writing, has an eye for design, digs into details, and identifies creative opportunities to improve workflows.
Qualified candidates should have a bachelor’s degree, preferably in marketing, communications, or business, plus 1-3 years of experience in marketing, communications, and/or project management (could include internships). Experience in Google Analytics, SEO, SEM, CMS, and social media management is desirable Show more details...
via Tyndale USA - ICIMS
schedule_type: Full-time
Overview
Tyndale has a new opportunity for an Embroidery Machine Operator to work full time on our 2nd shift from 2:30-11:00pm, M-F, in our Distribution Center located in Bucks County, PA. In this role, the Embroidery Machine Operator will be responsible for operating an industrial embroidery machine machine and performing all responsibilities that coincide with embroidering a garment. This... person must have great attention to detail, be able to
Overview
Tyndale has a new opportunity for an Embroidery Machine Operator to work full time on our 2nd shift from 2:30-11:00pm, M-F, in our Distribution Center located in Bucks County, PA. In this role, the Embroidery Machine Operator will be responsible for operating an industrial embroidery machine machine and performing all responsibilities that coincide with embroidering a garment. This... person must have great attention to detail, be able to work with computer systems, and have the desire to create accurate and individualized garments for our customers. This is an excellent entry level opportunity with potential for advancement.
Click this link to learn more about a day in life of a Tyndale Machine Operator: https://vimeo.com/125156429
Responsibilities
• Determine what logo is supposed to be embroidered on garment by viewing the pick ticket; Find correct logo in workbook;
• Input logo into embroidery machine using floppy disk/USB Drive;
• Trace logo design on garment;
• Verify that alignment of hoop is correctly placed on garment; Pay close attention to machine to ensure that it is functioning properly;
• Look at finished embroidered garment (while still hooped) to verify quality;
• Work with embellishments supervisor to resolve any issues arising with machines;
• Hoop Garments;
• Communicate with team members; Perform other duties and projects as assigned;
Qualifications
• High School Diploma or equivalent;
• Possess basic computer knowledge;
• Excellent attention to detail;
• Ability to focus and remain attentive;
• Possess knowledge of fabrics and their characteristics is preferred, but not required;
• Embroidery Machine operating experience preferred, but not required;
• Capable of lifting up to 20lbs without assistance;
• Ability to work well with team members and is personable Show more details...
Tyndale has a new opportunity for an Embroidery Machine Operator to work full time on our 2nd shift from 2:30-11:00pm, M-F, in our Distribution Center located in Bucks County, PA. In this role, the Embroidery Machine Operator will be responsible for operating an industrial embroidery machine machine and performing all responsibilities that coincide with embroidering a garment. This... person must have great attention to detail, be able to work with computer systems, and have the desire to create accurate and individualized garments for our customers. This is an excellent entry level opportunity with potential for advancement.
Click this link to learn more about a day in life of a Tyndale Machine Operator: https://vimeo.com/125156429
Responsibilities
• Determine what logo is supposed to be embroidered on garment by viewing the pick ticket; Find correct logo in workbook;
• Input logo into embroidery machine using floppy disk/USB Drive;
• Trace logo design on garment;
• Verify that alignment of hoop is correctly placed on garment; Pay close attention to machine to ensure that it is functioning properly;
• Look at finished embroidered garment (while still hooped) to verify quality;
• Work with embellishments supervisor to resolve any issues arising with machines;
• Hoop Garments;
• Communicate with team members; Perform other duties and projects as assigned;
Qualifications
• High School Diploma or equivalent;
• Possess basic computer knowledge;
• Excellent attention to detail;
• Ability to focus and remain attentive;
• Possess knowledge of fabrics and their characteristics is preferred, but not required;
• Embroidery Machine operating experience preferred, but not required;
• Capable of lifting up to 20lbs without assistance;
• Ability to work well with team members and is personable Show more details...
via ZipRecruiter
posted_at: 5 days agoschedule_type: Full-timesalary: 16–18 an hour
Tyndale has a new opportunity for an Embroidery Machine Operator to work full time on our 1st shift from 6:00am- 2:30pm, M-F, in our Distribution Center located in Bucks County, PA. In this role, the Embroidery Machine Operator will be responsible for operating an industrial embroidery machine and performing all responsibilities that coincide with embroidering a garment. This person must have... great attention to detail, be able to work with computer
Tyndale has a new opportunity for an Embroidery Machine Operator to work full time on our 1st shift from 6:00am- 2:30pm, M-F, in our Distribution Center located in Bucks County, PA. In this role, the Embroidery Machine Operator will be responsible for operating an industrial embroidery machine and performing all responsibilities that coincide with embroidering a garment. This person must have... great attention to detail, be able to work with computer systems, and have the desire to create accurate and individualized garments for our customers. This is an excellent opportunity in a growing apparel company with potential for advancement.
Click this link to learn more about a day in life of a Tyndale Machine Operator: https://vimeo.com/125156429
Responsibilities:
• Determine what logo is supposed to be embroidered on garment by viewing the pick ticket; Find correct logo in workbook;
• Input logo into embroidery machine using floppy disk/USB Drive;
• Trace logo design on garment;
• Verify that alignment of hoop is correctly placed on garment; Pay close attention to machine to ensure that it is functioning properly;
• Look at finished embroidered garment (while still hooped) to verify quality;
• Work with embellishments supervisor to resolve any issues arising with machines;
• Hoop Garments;
• Communicate with team members; Perform other duties and projects as assigned;
Qualifications:
• High School Diploma or equivalent;
• Possess basic computer knowledge;
• Excellent attention to detail;
• Ability to focus and remain attentive;
• Possess knowledge of fabrics and their characteristics is preferred, but not required;
• Embroidery Machine operating experience preferred, but not required;
• Capable of lifting up to 20lbs without assistance;
• Ability to work well with team members and is personable;
Benefits:
• Proven track record of company growth with an award-winning family-friendly culture;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; 9 Paid Holidays, Company Paid STD/LTD, and Company-wide Bonus Plan;
• Paid Parental Leave;
• Generous paid time off package;
• Tuition and professional development assistance;
• Complete Wellness program including healthy lifestyles reimbursement program and corporate discount on health-tracking devices.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
Company DescriptionQuality is woven into the fabric of Tyndale as a company. Our customers, our employees, and our integrity are as important to us as the clothing we supply. We are committed to: The Customer, Our Employees, Quality, & Integrity. These values are exhibited in every phone call, every order, and every shipment that you receive from us. Tyndale provides a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing in managed apparel programs driven by over 30 years of FR experience. We are dedicated to continually raising the bar on the products and services we offer, and look forward to demonstrating this commitment by striving to exceed your expectations each and every day Show more details...
Click this link to learn more about a day in life of a Tyndale Machine Operator: https://vimeo.com/125156429
Responsibilities:
• Determine what logo is supposed to be embroidered on garment by viewing the pick ticket; Find correct logo in workbook;
• Input logo into embroidery machine using floppy disk/USB Drive;
• Trace logo design on garment;
• Verify that alignment of hoop is correctly placed on garment; Pay close attention to machine to ensure that it is functioning properly;
• Look at finished embroidered garment (while still hooped) to verify quality;
• Work with embellishments supervisor to resolve any issues arising with machines;
• Hoop Garments;
• Communicate with team members; Perform other duties and projects as assigned;
Qualifications:
• High School Diploma or equivalent;
• Possess basic computer knowledge;
• Excellent attention to detail;
• Ability to focus and remain attentive;
• Possess knowledge of fabrics and their characteristics is preferred, but not required;
• Embroidery Machine operating experience preferred, but not required;
• Capable of lifting up to 20lbs without assistance;
• Ability to work well with team members and is personable;
Benefits:
• Proven track record of company growth with an award-winning family-friendly culture;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; 9 Paid Holidays, Company Paid STD/LTD, and Company-wide Bonus Plan;
• Paid Parental Leave;
• Generous paid time off package;
• Tuition and professional development assistance;
• Complete Wellness program including healthy lifestyles reimbursement program and corporate discount on health-tracking devices.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
Company DescriptionQuality is woven into the fabric of Tyndale as a company. Our customers, our employees, and our integrity are as important to us as the clothing we supply. We are committed to: The Customer, Our Employees, Quality, & Integrity. These values are exhibited in every phone call, every order, and every shipment that you receive from us. Tyndale provides a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing in managed apparel programs driven by over 30 years of FR experience. We are dedicated to continually raising the bar on the products and services we offer, and look forward to demonstrating this commitment by striving to exceed your expectations each and every day Show more details...
via ZipRecruiter
schedule_type: Full-time
The Tyndale Company is a 6x Top Workplace winner and a privately held, family-owned, and certified woman-owned (WBE) business. We provide a retail-style apparel and fulfillment experience to hundreds of thousands of energy workers across the US and Canada. We’re an industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical... manufacturing, molten metals, and NFPA 70E markets.
The Tyndale Company is a 6x Top Workplace winner and a privately held, family-owned, and certified woman-owned (WBE) business. We provide a retail-style apparel and fulfillment experience to hundreds of thousands of energy workers across the US and Canada. We’re an industry leading national supplier of arc-rated flame resistant (FR) clothing to the utilities, oil and gas, transportation, chemical... manufacturing, molten metals, and NFPA 70E markets. We’re the leading distributor of innovative FRC solutions, and the largest industrial supplier of Carhartt FR, Ariat FR, and Wrangler FR clothing. We partner with 50 Fortune 500 customers, and we’re not done yet!
The Vice President of Operations is a highly influential and key Tyndale leader. They oversee multiple locations and departments across a growing organization and have significant impact on future Company direction and strategy. The VP of Operations has total budget and P&L accountability, including oversight of directors with specific departmental ownership. Tyndale’s Operations are comprised of our Distribution, Supply, Forecasting, Manufacturing, Warehousing & Transportation, and Embellishments teams. The Vice President of Operations works closely with business leadership to ultimately drive operational efficiency, increase revenue and margins, and to promote innovation achieving business results while prioritizing a safe and productive working environment.
Hybrid/Remote: Tyndale supports a strong work/life balance. This is a hybrid work environment, requiring on-site work at least 3 days per week. To be considered, ideal candidates must be based near Pipersville, PA (Bucks County) or Houston, TX (Harris County). As a Senior Tyndale leader, frequent visibility and accessibility to the team is a key requirement.
Travel Requirements:
Quarterly travel to the non-base distribution center will be required. Occasional travel to vendors and factories within the US and internationally is required.
Accountabilities and Job Activities:
• Executive leadership of Tyndale’s supply chain, including direct management of our Director of Supply, Director of Manufacturing and Director of Forecasting;
• Executive leadership of Tyndale’s distribution centers (located in Pipersville, PA and Houston, TX.) with approximately 200+ employees working collaboratively with reporting Directors to set/monitor goals, and to define and communicate strategy and ongoing development for each department achieving desired results;
• Planning and execution of future distribution assets and establishing an infrastructure allowing the Company to double in size in the coming 5 years;
• Accountability for Supply Chain key success metrics including availability of product, cost of product and quality of product, both from manufactures that Tyndale distributes, and internally sourced (contract manufactured and Tyndale-branded) items;
• Accountability for Distribution key success metrics including speed of fulfillment, efficiency/cost of fulfillment, and accuracy of fulfillment;
• Detailed budgeting and profit and loss management are key responsibilities of this role;
• Leverage technical systems/software to deliver customized fulfillment profiles to unique customer requests;
• Optimize inventory levels and coordinate efforts between Supply, Manufacturing and Forecasting for fast delivery and efficient financial investment;
• Expand international sourcing and distribution opportunities to support Tyndale’s strategic growth initiatives.
Qualifications:
• Masters in Business Administration (MBA) required;
• 10+ years of Supply Chain, Distribution or Logistics leadership experience is required;
• Leadership and management experience with at least 200 direct or indirect reports required;
• Oversight of annual labor budget of $10 million + required;
• Power-user in logistics and/or warehouse management software required (Sage MAS 500 accounting system, Deposco warehouse management System, John Galt forecasting software and proprietary internally developed inventory management software).
• Advanced proficiency in MS Office, specifically Excel is required.
Benefits:
• Proven track record of company growth with an award-winning family-friendly culture;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; 9 Paid Holidays, Company Paid STD/LTD, and Company-wide Bonus Plan;
• Paid Parental Leave;
• Generous paid time off package;
• Tuition and professional development assistance;
• Complete Wellness program including healthy lifestyles reimbursement program and corporate discount on health-tracking devices.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
Company DescriptionQuality is woven into the fabric of Tyndale as a company. Our customers, our employees, and our integrity are as important to us as the clothing we supply. We are committed to: The Customer, Our Employees, Quality, & Integrity. These values are exhibited in every phone call, every order, and every shipment that you receive from us. Tyndale provides a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing in managed apparel programs driven by over 30 years of FR experience. We are dedicated to continually raising the bar on the products and services we offer, and look forward to demonstrating this commitment by striving to exceed your expectations each and every day Show more details...
The Vice President of Operations is a highly influential and key Tyndale leader. They oversee multiple locations and departments across a growing organization and have significant impact on future Company direction and strategy. The VP of Operations has total budget and P&L accountability, including oversight of directors with specific departmental ownership. Tyndale’s Operations are comprised of our Distribution, Supply, Forecasting, Manufacturing, Warehousing & Transportation, and Embellishments teams. The Vice President of Operations works closely with business leadership to ultimately drive operational efficiency, increase revenue and margins, and to promote innovation achieving business results while prioritizing a safe and productive working environment.
Hybrid/Remote: Tyndale supports a strong work/life balance. This is a hybrid work environment, requiring on-site work at least 3 days per week. To be considered, ideal candidates must be based near Pipersville, PA (Bucks County) or Houston, TX (Harris County). As a Senior Tyndale leader, frequent visibility and accessibility to the team is a key requirement.
Travel Requirements:
Quarterly travel to the non-base distribution center will be required. Occasional travel to vendors and factories within the US and internationally is required.
Accountabilities and Job Activities:
• Executive leadership of Tyndale’s supply chain, including direct management of our Director of Supply, Director of Manufacturing and Director of Forecasting;
• Executive leadership of Tyndale’s distribution centers (located in Pipersville, PA and Houston, TX.) with approximately 200+ employees working collaboratively with reporting Directors to set/monitor goals, and to define and communicate strategy and ongoing development for each department achieving desired results;
• Planning and execution of future distribution assets and establishing an infrastructure allowing the Company to double in size in the coming 5 years;
• Accountability for Supply Chain key success metrics including availability of product, cost of product and quality of product, both from manufactures that Tyndale distributes, and internally sourced (contract manufactured and Tyndale-branded) items;
• Accountability for Distribution key success metrics including speed of fulfillment, efficiency/cost of fulfillment, and accuracy of fulfillment;
• Detailed budgeting and profit and loss management are key responsibilities of this role;
• Leverage technical systems/software to deliver customized fulfillment profiles to unique customer requests;
• Optimize inventory levels and coordinate efforts between Supply, Manufacturing and Forecasting for fast delivery and efficient financial investment;
• Expand international sourcing and distribution opportunities to support Tyndale’s strategic growth initiatives.
Qualifications:
• Masters in Business Administration (MBA) required;
• 10+ years of Supply Chain, Distribution or Logistics leadership experience is required;
• Leadership and management experience with at least 200 direct or indirect reports required;
• Oversight of annual labor budget of $10 million + required;
• Power-user in logistics and/or warehouse management software required (Sage MAS 500 accounting system, Deposco warehouse management System, John Galt forecasting software and proprietary internally developed inventory management software).
• Advanced proficiency in MS Office, specifically Excel is required.
Benefits:
• Proven track record of company growth with an award-winning family-friendly culture;
• Comprehensive benefits package including Medical, Dental and Vision insurance; 401k with company match; 9 Paid Holidays, Company Paid STD/LTD, and Company-wide Bonus Plan;
• Paid Parental Leave;
• Generous paid time off package;
• Tuition and professional development assistance;
• Complete Wellness program including healthy lifestyles reimbursement program and corporate discount on health-tracking devices.
Qualified candidates are encouraged to apply on our website, www.tyndaleusa.com/careers.
E.O.E
Company DescriptionQuality is woven into the fabric of Tyndale as a company. Our customers, our employees, and our integrity are as important to us as the clothing we supply. We are committed to: The Customer, Our Employees, Quality, & Integrity. These values are exhibited in every phone call, every order, and every shipment that you receive from us. Tyndale provides a single-supplier solution for keeping workers safe, comfortable, and regulation-compliant. We deliver top-quality, arc-rated flame resistant (FR) clothing in managed apparel programs driven by over 30 years of FR experience. We are dedicated to continually raising the bar on the products and services we offer, and look forward to demonstrating this commitment by striving to exceed your expectations each and every day Show more details...
via Salary.com
schedule_type: Full-time
Overview
If you have a customer-first mindset, enjoy working with people in a retail environment, and want to be on a team of rockstars who are smart, work hard, and get things done, apply today! Tyndale is hiring a Full-Time Retail Store Associate in our Midland/Odessa location! Our newest Associate will provide top notch customer service to Tyndale’s retail customers by answering questions and... providing recommendations regarding our FR and
Overview
If you have a customer-first mindset, enjoy working with people in a retail environment, and want to be on a team of rockstars who are smart, work hard, and get things done, apply today! Tyndale is hiring a Full-Time Retail Store Associate in our Midland/Odessa location! Our newest Associate will provide top notch customer service to Tyndale’s retail customers by answering questions and... providing recommendations regarding our FR and non-FR apparel. They will ensure our customers are kept safe and that they’ve enjoyed a smooth retail shopping experience. This opportunity requires an outgoing and team player attitude and someone who has flexibility to work Monday through Saturday afternoons; NO Sunday store hours required!
Responsibilities
• Become a product knowledge expert, learning the specs of our technical FR/Non FR apparel;
• Offer superior customer service to all customers;
• Greet customers, build relationships and offer recommends on apparel selection;
• Drive sales via up-selling techniques and recommend alternative products when necessary;
• Display and replenish merchandise;
• Perform routine store cleaning;
• Unpack received shipments;
• Handle cash flow;
• Process payment transactions through Point of Sale system;
• Follow all loss prevention procedures to minimize store shrinkage;
• Perform other duties as assigned;
Qualifications
• 1 year retail experience required;
• Capable of handling cash flow and credit card transactions;
• Ability to communicate effectively with customers, peers and management;
• Ability to work a flexible schedule, including morning, evening and Saturday availability;
• Ability to learn technical components of products;
• Adhere to Loss Prevention control and compliance procedures;
• Strong interpersonal skills and integrity;
• Ability to handle physical requirements to accomplish daily responsibilities;
• Ability to lift minimum of 40lbs Show more details...
If you have a customer-first mindset, enjoy working with people in a retail environment, and want to be on a team of rockstars who are smart, work hard, and get things done, apply today! Tyndale is hiring a Full-Time Retail Store Associate in our Midland/Odessa location! Our newest Associate will provide top notch customer service to Tyndale’s retail customers by answering questions and... providing recommendations regarding our FR and non-FR apparel. They will ensure our customers are kept safe and that they’ve enjoyed a smooth retail shopping experience. This opportunity requires an outgoing and team player attitude and someone who has flexibility to work Monday through Saturday afternoons; NO Sunday store hours required!
Responsibilities
• Become a product knowledge expert, learning the specs of our technical FR/Non FR apparel;
• Offer superior customer service to all customers;
• Greet customers, build relationships and offer recommends on apparel selection;
• Drive sales via up-selling techniques and recommend alternative products when necessary;
• Display and replenish merchandise;
• Perform routine store cleaning;
• Unpack received shipments;
• Handle cash flow;
• Process payment transactions through Point of Sale system;
• Follow all loss prevention procedures to minimize store shrinkage;
• Perform other duties as assigned;
Qualifications
• 1 year retail experience required;
• Capable of handling cash flow and credit card transactions;
• Ability to communicate effectively with customers, peers and management;
• Ability to work a flexible schedule, including morning, evening and Saturday availability;
• Ability to learn technical components of products;
• Adhere to Loss Prevention control and compliance procedures;
• Strong interpersonal skills and integrity;
• Ability to handle physical requirements to accomplish daily responsibilities;
• Ability to lift minimum of 40lbs Show more details...
via Salary.com
schedule_type: Full-time
Tyndale House is seeking an eCommerce Manager who will ensure that the corporate eCommerce websites (Tyndale.com, NavPress.com, and HendricksonRose.com) are fully operational, getting high search engine results ranking, and optimized for SEO, while ensuring sustainability and growth in terms of revenue generation and customer experience.
Responsibilities include developing and executing... strategies to produce optimal conversion rates and sales
Tyndale House is seeking an eCommerce Manager who will ensure that the corporate eCommerce websites (Tyndale.com, NavPress.com, and HendricksonRose.com) are fully operational, getting high search engine results ranking, and optimized for SEO, while ensuring sustainability and growth in terms of revenue generation and customer experience.
Responsibilities include developing and executing... strategies to produce optimal conversion rates and sales through conversion rate optimization analysis, analyzing new/returning consumer flows, reducing bounce rates, and testing content. The ideal candidate will be someone with critical thinking and problem-solving skills that can provide data-driving recommendations to improve user experience, engagement, and acquisitions by channel to continuously improve the overall website and eCommerce strategy.
Qualified candidate should have a bachelor’s degree preferably in marketing, business, or web development/design plus 5 years of experience in eCommerce sales and marketing with a customer-focused approach. Experience in Google Analytics, SEO, CRO, CMS systems, and SEM is desirable Show more details...
Responsibilities include developing and executing... strategies to produce optimal conversion rates and sales through conversion rate optimization analysis, analyzing new/returning consumer flows, reducing bounce rates, and testing content. The ideal candidate will be someone with critical thinking and problem-solving skills that can provide data-driving recommendations to improve user experience, engagement, and acquisitions by channel to continuously improve the overall website and eCommerce strategy.
Qualified candidate should have a bachelor’s degree preferably in marketing, business, or web development/design plus 5 years of experience in eCommerce sales and marketing with a customer-focused approach. Experience in Google Analytics, SEO, CRO, CMS systems, and SEM is desirable Show more details...
via Salary.com
schedule_type: Full-time
Overview
Interested in joining the Tyndale family at our Pennsylvania headquarters or Distribution Center, but don't see an available opportunity that fits your skills and experience? Submit a general application and a current resume to remain active in our system, and when a fitting position becomes available, we will contact you to share further details about the opportunity and working with Tyndale.
Overview
Interested in joining the Tyndale family at our Pennsylvania headquarters or Distribution Center, but don't see an available opportunity that fits your skills and experience? Submit a general application and a current resume to remain active in our system, and when a fitting position becomes available, we will contact you to share further details about the opportunity and working with Tyndale. Show more details...
Interested in joining the Tyndale family at our Pennsylvania headquarters or Distribution Center, but don't see an available opportunity that fits your skills and experience? Submit a general application and a current resume to remain active in our system, and when a fitting position becomes available, we will contact you to share further details about the opportunity and working with Tyndale. Show more details...
via Salary.com
schedule_type: Full-time
If you have excellent communication skills and data entry experience, this may be the position for you! Our Customer Service department is looking for an individual who enjoys customer interaction and will strive to convey a positive image of THP to our customers. The goal of this department is to manage each incoming customer phone call or email in a comprehensive manner. You will provide... customers with product information, order details, and
If you have excellent communication skills and data entry experience, this may be the position for you! Our Customer Service department is looking for an individual who enjoys customer interaction and will strive to convey a positive image of THP to our customers. The goal of this department is to manage each incoming customer phone call or email in a comprehensive manner. You will provide... customers with product information, order details, and operational support for apps and e-books, as well as enter orders and adjustments into the computer system.
Qualified candidates will have previous customer service experience, excellent verbal and written communication skills, quality data entry skills, detail orientation, ability to multi-task, good organizational skills, and a positive attitude. Bilingual Spanish-English is a plus Show more details...
Qualified candidates will have previous customer service experience, excellent verbal and written communication skills, quality data entry skills, detail orientation, ability to multi-task, good organizational skills, and a positive attitude. Bilingual Spanish-English is a plus Show more details...
via Salary.com
posted_at: 19 days agoschedule_type: Full-time
Tyndale House Publishers is looking for a capable and experienced leader to oversee our Bible marketing team. This person must be highly motivated and energized to develop product market share strategies and build go-to-market plans that support trade sell-in and consumer sell-through for a wide variety of Bible products.
The ideal candidate will be experienced in strategizing and appealing to a... wide variety of consumers, as well as bring experience
Tyndale House Publishers is looking for a capable and experienced leader to oversee our Bible marketing team. This person must be highly motivated and energized to develop product market share strategies and build go-to-market plans that support trade sell-in and consumer sell-through for a wide variety of Bible products.
The ideal candidate will be experienced in strategizing and appealing to a... wide variety of consumers, as well as bring experience in brand development and/or management. The marketing director provides hands-on, strategic marketing execution, along with leadership and coaching for the entire Bible marketing team. This person must champion the New Living Translation and amplify our robust Tyndale Bible brand portfolio which includes exceptional products such as the Life Application Study Bible, One Year Bible, and other longstanding key Bible brands.
This role requires expertise in consumer product marketing strategy, brand development and communication, hands-on experience in campaign development, hands-on tactical implementation, creativity, drive, and a love for the Bible and the New Living Translation. The marketing director candidate brings leadership skills that include being well-versed in the full spectrum of media outlets in the marketplace and constant curiosity in new and developing media. If you’d like to share your gifts and talents to get the Bible and the New Living Translation into the hands of people who need God’s Word, apply today at Tyndale.com.
This is a full-time, in-house position Show more details...
The ideal candidate will be experienced in strategizing and appealing to a... wide variety of consumers, as well as bring experience in brand development and/or management. The marketing director provides hands-on, strategic marketing execution, along with leadership and coaching for the entire Bible marketing team. This person must champion the New Living Translation and amplify our robust Tyndale Bible brand portfolio which includes exceptional products such as the Life Application Study Bible, One Year Bible, and other longstanding key Bible brands.
This role requires expertise in consumer product marketing strategy, brand development and communication, hands-on experience in campaign development, hands-on tactical implementation, creativity, drive, and a love for the Bible and the New Living Translation. The marketing director candidate brings leadership skills that include being well-versed in the full spectrum of media outlets in the marketplace and constant curiosity in new and developing media. If you’d like to share your gifts and talents to get the Bible and the New Living Translation into the hands of people who need God’s Word, apply today at Tyndale.com.
This is a full-time, in-house position Show more details...
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