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vegasworld
-
EncryptedSite is Encrypted
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CountryHosted in American Samoa
-
CityKansas City, Missouri
-
Latitude\Longitude39.1027 / -94.5778 Google Map
-
Traffic rank#216,234 Site Rank
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Site age22 yrs old
-
Site Owner informationWhois info
Website is Safe
Site is not blacklisted
Traffic rank
#216,234
#216,234
Site age
22 yrs
22 yrs
Location
American Samoa
American Samoa
Newest job postings for vegasworld
via Careers - Resorts World Las Vegas
posted_at: 1 day agoschedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
Our guests have a lust for a life less ordinary that
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. Our property will be unique in every way, including the way we conduct business using the latest technology creating an experience where anything a guest could want is at their fingertips or a single phone call away.
Primary Job Duties: – Includes but is not limited to:
• Interact with high-profile Casino and VIP guests and execute the highest level of guest service standards which are consistent with Resorts World Las Vegas standards and brand attributes.
• Meet the demands of a fast-paced environment by utilizing cutting edge technology, a positive attitude, sound judgement and assist in coordination of guest requests with all applicable departments.
• Respond to all guest requests in a timely manner and resolve guest concerns with a sense of urgency and diplomacy, while always seeking ways to enhance the experience in every interaction.
• Perform duties including suite inspections and hotel escorts, driving company vehicle for off property errand runs, stocking and maintaining of front of house and back of house products, and additional services to enhance guest experience
• Maintain knowledge of food, beverage and amenity offerings and understand how to properly serve each of the aforementioned.
• Maintain a thorough understanding of property offerings and amenities. Utilize this knowledge to create curated experiences for guests, while simultaneously driving hotel revenue.
• Monitor, document and notify the Manager of Luxury Services - Crockfords of any problems that may impact or jeopardize the achievement of current future departmental objectives.
• Professionally communicate with guests and co-workers through face-to-face, e-mail, text message and/or telephone forums and obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Excellent customer service skills.
• Ability to work varied shifts, including weekends and holidays.
• Excellent interpersonal skills with the ability to deal effectively with guests, management, Team Members and other outside contacts.
• Proven organizational skills and ability to function under time constraints and deadlines with attention to detail.
• Professional appearance and demeanor.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Wine knowledge, Food services etiquette.
Minimum Education and Experience:
• At least four years of previous customer service experience in a luxury resort.
• Have or able to immediately obtain a Nevada Driver's License.
• Provide current DMV report.
• Ability to effectively communicate in English.
• At least 21 years of age.
Preferred:
• Previous experience working as butler, banquet server, fine dining restaurant, Banquet, front desk and/or VIP Lounge.
• Trained in Forbes Travel Guide standards.
• Working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems.
• Working knowledge of OPERA, Konami Synkros, Symphony, Cisco and/or Housekeeping HotSOS.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Food Handlers Card
• Alcohol Awareness Card
• Non-Gaming license
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
50-75%
Bending
Yes
Climbing
Yes
Carrying/Lifting
11-20 lbs
Walking
Yes
Crawling
Yes
Sitting
26-50%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
26-40 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. Our property will be unique in every way, including the way we conduct business using the latest technology creating an experience where anything a guest could want is at their fingertips or a single phone call away.
Primary Job Duties: – Includes but is not limited to:
• Interact with high-profile Casino and VIP guests and execute the highest level of guest service standards which are consistent with Resorts World Las Vegas standards and brand attributes.
• Meet the demands of a fast-paced environment by utilizing cutting edge technology, a positive attitude, sound judgement and assist in coordination of guest requests with all applicable departments.
• Respond to all guest requests in a timely manner and resolve guest concerns with a sense of urgency and diplomacy, while always seeking ways to enhance the experience in every interaction.
• Perform duties including suite inspections and hotel escorts, driving company vehicle for off property errand runs, stocking and maintaining of front of house and back of house products, and additional services to enhance guest experience
• Maintain knowledge of food, beverage and amenity offerings and understand how to properly serve each of the aforementioned.
• Maintain a thorough understanding of property offerings and amenities. Utilize this knowledge to create curated experiences for guests, while simultaneously driving hotel revenue.
• Monitor, document and notify the Manager of Luxury Services - Crockfords of any problems that may impact or jeopardize the achievement of current future departmental objectives.
• Professionally communicate with guests and co-workers through face-to-face, e-mail, text message and/or telephone forums and obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Excellent customer service skills.
• Ability to work varied shifts, including weekends and holidays.
• Excellent interpersonal skills with the ability to deal effectively with guests, management, Team Members and other outside contacts.
• Proven organizational skills and ability to function under time constraints and deadlines with attention to detail.
• Professional appearance and demeanor.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Wine knowledge, Food services etiquette.
Minimum Education and Experience:
• At least four years of previous customer service experience in a luxury resort.
• Have or able to immediately obtain a Nevada Driver's License.
• Provide current DMV report.
• Ability to effectively communicate in English.
• At least 21 years of age.
Preferred:
• Previous experience working as butler, banquet server, fine dining restaurant, Banquet, front desk and/or VIP Lounge.
• Trained in Forbes Travel Guide standards.
• Working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems.
• Working knowledge of OPERA, Konami Synkros, Symphony, Cisco and/or Housekeeping HotSOS.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Food Handlers Card
• Alcohol Awareness Card
• Non-Gaming license
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
50-75%
Bending
Yes
Climbing
Yes
Carrying/Lifting
11-20 lbs
Walking
Yes
Crawling
Yes
Sitting
26-50%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
26-40 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Our Culture
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement
The Housekeeping Tower Manager oversees the daily operations
Our Culture
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement
The Housekeeping Tower Manager oversees the daily operations of a Housekeeping Department. The Tower Manager is responsible for managing the delivery and measurement of Resorts World Las Vegas standards for quality, cleanliness and guest satisfaction while also managing the day-to-day operational functions. This position manages many priorities and demands while solving problems, supporting Team Members, as well as performing the duties of a Floor Manager and Housekeeper when required.
Primary Job Duties: – Includes but is not limited to:
• Ownership of the daily activities for the areas of responsibility to include appropriate cleaning of all room types, corridors, storage areas, ice machine, lockers, hallways, stairwells, and trash rooms to ensure the highest degree of guest and team member satisfaction.
• Handle and support all hourly and salaried Team Members on matters related to discipline, grievances and any concerns that may arise.
• Inform salaried Team Members on the latest procedures and policies within the company and department to ensure Resorts World Las Vegas standards are met.
• Monitor salaried Team Members performance, progress, and work areas.
• Conduct regular training and coaching while providing performance appraisals and counseling/corrective action as needed.
• Delegate tasks and department duties or projects and ensure deadlines related to those assignments are met in an efficient manner.
• At Resorts World we thrive to provide the best service, and this is a team effort. Cleaning is the responsibility of all of us.
• Guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, must be removed and cleaned from the front of the house areas once in your view.
• Inspect all linens and towels while regularly making notes and reporting when items need to be replaced or are damaged.
• Ensure all housekeeping storage, pick station areas, cleaning equipment and housekeeping tools are clean, maintained and organized; assure shelves are clearly labeled and are properly cared for.
• Conduct hiring and onboarding of all staff in all aspects of housekeeping including guest service; attend and arrange specific training for housekeeping staff as required.
• Ensure proper, efficient, and timely communication channels are being maintained with Senior Management and cross departments including front desk, engineering, etc.
• Oversee housekeeping services when supplemented by a third-party vendor.
• Conduct weekly, monthly, and quarterly inventories in a timely manner, as outlined by Company policy, to include maintaining desired par levels and recording of damaged and biohazard linen.
• Regulate the amount of chemicals, tools and supplies used by minimizing the waste of product while evaluating and recommending cost effective methods to reduce expenses.
• Maintain quality by implementing innovative strategies resulting in the highest level of cleanliness resort wide.
• Work within Resorts World Las Vegas and OSHA guidelines to prevent hazard, injury, and an unsafe work environment.
• Proficient knowledge of cleaning procedures, chemical handling, linen par levels, public health standards and the ability to use a variety of utility equipment.
• Inspect the consistency of all rooms in assigned areas ensuring all items are in the appropriate places and standards are met.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Working knowledge of Microsoft Office (Word, Excel).
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred
• Bachelor's degree in a related field.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Minimum Education And Experience
• At least six years of previous housekeeping experience in a similar or related field.
• At least four years of previous housekeeping management experience in a similar or related field.
Certificates, Licenses, Regulations
• Proof of eligibility to work in the United States.
Core Job Responsibilities
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement
The Housekeeping Tower Manager oversees the daily operations of a Housekeeping Department. The Tower Manager is responsible for managing the delivery and measurement of Resorts World Las Vegas standards for quality, cleanliness and guest satisfaction while also managing the day-to-day operational functions. This position manages many priorities and demands while solving problems, supporting Team Members, as well as performing the duties of a Floor Manager and Housekeeper when required.
Primary Job Duties: – Includes but is not limited to:
• Ownership of the daily activities for the areas of responsibility to include appropriate cleaning of all room types, corridors, storage areas, ice machine, lockers, hallways, stairwells, and trash rooms to ensure the highest degree of guest and team member satisfaction.
• Handle and support all hourly and salaried Team Members on matters related to discipline, grievances and any concerns that may arise.
• Inform salaried Team Members on the latest procedures and policies within the company and department to ensure Resorts World Las Vegas standards are met.
• Monitor salaried Team Members performance, progress, and work areas.
• Conduct regular training and coaching while providing performance appraisals and counseling/corrective action as needed.
• Delegate tasks and department duties or projects and ensure deadlines related to those assignments are met in an efficient manner.
• At Resorts World we thrive to provide the best service, and this is a team effort. Cleaning is the responsibility of all of us.
• Guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, must be removed and cleaned from the front of the house areas once in your view.
• Inspect all linens and towels while regularly making notes and reporting when items need to be replaced or are damaged.
• Ensure all housekeeping storage, pick station areas, cleaning equipment and housekeeping tools are clean, maintained and organized; assure shelves are clearly labeled and are properly cared for.
• Conduct hiring and onboarding of all staff in all aspects of housekeeping including guest service; attend and arrange specific training for housekeeping staff as required.
• Ensure proper, efficient, and timely communication channels are being maintained with Senior Management and cross departments including front desk, engineering, etc.
• Oversee housekeeping services when supplemented by a third-party vendor.
• Conduct weekly, monthly, and quarterly inventories in a timely manner, as outlined by Company policy, to include maintaining desired par levels and recording of damaged and biohazard linen.
• Regulate the amount of chemicals, tools and supplies used by minimizing the waste of product while evaluating and recommending cost effective methods to reduce expenses.
• Maintain quality by implementing innovative strategies resulting in the highest level of cleanliness resort wide.
• Work within Resorts World Las Vegas and OSHA guidelines to prevent hazard, injury, and an unsafe work environment.
• Proficient knowledge of cleaning procedures, chemical handling, linen par levels, public health standards and the ability to use a variety of utility equipment.
• Inspect the consistency of all rooms in assigned areas ensuring all items are in the appropriate places and standards are met.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Working knowledge of Microsoft Office (Word, Excel).
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred
• Bachelor's degree in a related field.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Minimum Education And Experience
• At least six years of previous housekeeping experience in a similar or related field.
• At least four years of previous housekeeping management experience in a similar or related field.
Certificates, Licenses, Regulations
• Proof of eligibility to work in the United States.
Core Job Responsibilities
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
via Careers - Resorts World Las Vegas
posted_at: 6 days agoschedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Quality Assurance Supervisor is responsible
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Quality Assurance Supervisor is responsible for maintaining the design and beauty of Resorts World Las Vegas by overseeing quality control processes within the housekeeping department pertaining to overall productivity and cleanliness.
Primary Job Duties: – Includes but is not limited to:
• Spend up to 80% of the shift on the floor, interacting with Team Members and Hotel guests, providing coaching to Guest Room Attendants and Utility Houseperson on techniques by completing written documentation.
• Complete a minimum of 40 guest room inspections per day, as well as conduct visual inspections of guest corridors and all relevant areas.
• Monitor overall productivity in the Hotel Tower and act as a liaison with supporting departments to ensure that assigned areas do not fall below departmental standards.
• Support housekeeping managers with daily duties, which include, but not limited to room quality control, guest requests, daily pass downs, conducting Team Updates, overseeing special projects, and maintaining equipment and supplies necessary to support the operation.
• Document and resolve issues with discrepant rooms with the Front Desk
• Prepare, distribute, and communicate changes in assignment sheets/workboards.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Conducts audits/inspections.
• Interviews, trains, spot-checks, praises, coaches, counsels, and disciplines in accordance with Resorts World Las Vegas Standards
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.
Required Qualifications: Includes but is not limited to:
• Ability to work varied shifts, including nights, weekends, and holidays.
• Must be detail oriented and effectively read, write, and speak English.
Minimum Education and Experience:
• Must be 21 years of age
• Requires a high school diploma or equivalent.
• A minimum of one years’ experience in the housekeeping field
Preferred:
• Previous experience working in a large, luxury resort setting, preferably in a four/five-star environment.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Quality Assurance Supervisor is responsible for maintaining the design and beauty of Resorts World Las Vegas by overseeing quality control processes within the housekeeping department pertaining to overall productivity and cleanliness.
Primary Job Duties: – Includes but is not limited to:
• Spend up to 80% of the shift on the floor, interacting with Team Members and Hotel guests, providing coaching to Guest Room Attendants and Utility Houseperson on techniques by completing written documentation.
• Complete a minimum of 40 guest room inspections per day, as well as conduct visual inspections of guest corridors and all relevant areas.
• Monitor overall productivity in the Hotel Tower and act as a liaison with supporting departments to ensure that assigned areas do not fall below departmental standards.
• Support housekeeping managers with daily duties, which include, but not limited to room quality control, guest requests, daily pass downs, conducting Team Updates, overseeing special projects, and maintaining equipment and supplies necessary to support the operation.
• Document and resolve issues with discrepant rooms with the Front Desk
• Prepare, distribute, and communicate changes in assignment sheets/workboards.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Conducts audits/inspections.
• Interviews, trains, spot-checks, praises, coaches, counsels, and disciplines in accordance with Resorts World Las Vegas Standards
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.
Required Qualifications: Includes but is not limited to:
• Ability to work varied shifts, including nights, weekends, and holidays.
• Must be detail oriented and effectively read, write, and speak English.
Minimum Education and Experience:
• Must be 21 years of age
• Requires a high school diploma or equivalent.
• A minimum of one years’ experience in the housekeeping field
Preferred:
• Previous experience working in a large, luxury resort setting, preferably in a four/five-star environment.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
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