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Most recent job postings at vegasworld
via Careers - Resorts World Las Vegas
posted_at: 1 day agoschedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
Our guests have a lust for a life less ordinary that
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. Our property will be unique in every way, including the way we conduct business using the latest technology creating an experience where anything a guest could want is at their fingertips or a single phone call away.
Primary Job Duties: – Includes but is not limited to:
• Interact with high-profile Casino and VIP guests and execute the highest level of guest service standards which are consistent with Resorts World Las Vegas standards and brand attributes.
• Meet the demands of a fast-paced environment by utilizing cutting edge technology, a positive attitude, sound judgement and assist in coordination of guest requests with all applicable departments.
• Respond to all guest requests in a timely manner and resolve guest concerns with a sense of urgency and diplomacy, while always seeking ways to enhance the experience in every interaction.
• Perform duties including suite inspections and hotel escorts, driving company vehicle for off property errand runs, stocking and maintaining of front of house and back of house products, and additional services to enhance guest experience
• Maintain knowledge of food, beverage and amenity offerings and understand how to properly serve each of the aforementioned.
• Maintain a thorough understanding of property offerings and amenities. Utilize this knowledge to create curated experiences for guests, while simultaneously driving hotel revenue.
• Monitor, document and notify the Manager of Luxury Services - Crockfords of any problems that may impact or jeopardize the achievement of current future departmental objectives.
• Professionally communicate with guests and co-workers through face-to-face, e-mail, text message and/or telephone forums and obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Excellent customer service skills.
• Ability to work varied shifts, including weekends and holidays.
• Excellent interpersonal skills with the ability to deal effectively with guests, management, Team Members and other outside contacts.
• Proven organizational skills and ability to function under time constraints and deadlines with attention to detail.
• Professional appearance and demeanor.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Wine knowledge, Food services etiquette.
Minimum Education and Experience:
• At least four years of previous customer service experience in a luxury resort.
• Have or able to immediately obtain a Nevada Driver's License.
• Provide current DMV report.
• Ability to effectively communicate in English.
• At least 21 years of age.
Preferred:
• Previous experience working as butler, banquet server, fine dining restaurant, Banquet, front desk and/or VIP Lounge.
• Trained in Forbes Travel Guide standards.
• Working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems.
• Working knowledge of OPERA, Konami Synkros, Symphony, Cisco and/or Housekeeping HotSOS.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Food Handlers Card
• Alcohol Awareness Card
• Non-Gaming license
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
50-75%
Bending
Yes
Climbing
Yes
Carrying/Lifting
11-20 lbs
Walking
Yes
Crawling
Yes
Sitting
26-50%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
26-40 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat. Our property will be unique in every way, including the way we conduct business using the latest technology creating an experience where anything a guest could want is at their fingertips or a single phone call away.
Primary Job Duties: – Includes but is not limited to:
• Interact with high-profile Casino and VIP guests and execute the highest level of guest service standards which are consistent with Resorts World Las Vegas standards and brand attributes.
• Meet the demands of a fast-paced environment by utilizing cutting edge technology, a positive attitude, sound judgement and assist in coordination of guest requests with all applicable departments.
• Respond to all guest requests in a timely manner and resolve guest concerns with a sense of urgency and diplomacy, while always seeking ways to enhance the experience in every interaction.
• Perform duties including suite inspections and hotel escorts, driving company vehicle for off property errand runs, stocking and maintaining of front of house and back of house products, and additional services to enhance guest experience
• Maintain knowledge of food, beverage and amenity offerings and understand how to properly serve each of the aforementioned.
• Maintain a thorough understanding of property offerings and amenities. Utilize this knowledge to create curated experiences for guests, while simultaneously driving hotel revenue.
• Monitor, document and notify the Manager of Luxury Services - Crockfords of any problems that may impact or jeopardize the achievement of current future departmental objectives.
• Professionally communicate with guests and co-workers through face-to-face, e-mail, text message and/or telephone forums and obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Excellent customer service skills.
• Ability to work varied shifts, including weekends and holidays.
• Excellent interpersonal skills with the ability to deal effectively with guests, management, Team Members and other outside contacts.
• Proven organizational skills and ability to function under time constraints and deadlines with attention to detail.
• Professional appearance and demeanor.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Wine knowledge, Food services etiquette.
Minimum Education and Experience:
• At least four years of previous customer service experience in a luxury resort.
• Have or able to immediately obtain a Nevada Driver's License.
• Provide current DMV report.
• Ability to effectively communicate in English.
• At least 21 years of age.
Preferred:
• Previous experience working as butler, banquet server, fine dining restaurant, Banquet, front desk and/or VIP Lounge.
• Trained in Forbes Travel Guide standards.
• Working knowledge of Microsoft Office applications, Point of Sale systems, Property Management systems and Casino Player Tracking systems.
• Working knowledge of OPERA, Konami Synkros, Symphony, Cisco and/or Housekeeping HotSOS.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Food Handlers Card
• Alcohol Awareness Card
• Non-Gaming license
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
50-75%
Bending
Yes
Climbing
Yes
Carrying/Lifting
11-20 lbs
Walking
Yes
Crawling
Yes
Sitting
26-50%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
26-40 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
via LinkedIn
posted_at: 1 day agoschedule_type: Full-time
Our Culture
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement
The Housekeeping Tower Manager oversees the daily operations
Our Culture
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement
The Housekeeping Tower Manager oversees the daily operations of a Housekeeping Department. The Tower Manager is responsible for managing the delivery and measurement of Resorts World Las Vegas standards for quality, cleanliness and guest satisfaction while also managing the day-to-day operational functions. This position manages many priorities and demands while solving problems, supporting Team Members, as well as performing the duties of a Floor Manager and Housekeeper when required.
Primary Job Duties: – Includes but is not limited to:
• Ownership of the daily activities for the areas of responsibility to include appropriate cleaning of all room types, corridors, storage areas, ice machine, lockers, hallways, stairwells, and trash rooms to ensure the highest degree of guest and team member satisfaction.
• Handle and support all hourly and salaried Team Members on matters related to discipline, grievances and any concerns that may arise.
• Inform salaried Team Members on the latest procedures and policies within the company and department to ensure Resorts World Las Vegas standards are met.
• Monitor salaried Team Members performance, progress, and work areas.
• Conduct regular training and coaching while providing performance appraisals and counseling/corrective action as needed.
• Delegate tasks and department duties or projects and ensure deadlines related to those assignments are met in an efficient manner.
• At Resorts World we thrive to provide the best service, and this is a team effort. Cleaning is the responsibility of all of us.
• Guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, must be removed and cleaned from the front of the house areas once in your view.
• Inspect all linens and towels while regularly making notes and reporting when items need to be replaced or are damaged.
• Ensure all housekeeping storage, pick station areas, cleaning equipment and housekeeping tools are clean, maintained and organized; assure shelves are clearly labeled and are properly cared for.
• Conduct hiring and onboarding of all staff in all aspects of housekeeping including guest service; attend and arrange specific training for housekeeping staff as required.
• Ensure proper, efficient, and timely communication channels are being maintained with Senior Management and cross departments including front desk, engineering, etc.
• Oversee housekeeping services when supplemented by a third-party vendor.
• Conduct weekly, monthly, and quarterly inventories in a timely manner, as outlined by Company policy, to include maintaining desired par levels and recording of damaged and biohazard linen.
• Regulate the amount of chemicals, tools and supplies used by minimizing the waste of product while evaluating and recommending cost effective methods to reduce expenses.
• Maintain quality by implementing innovative strategies resulting in the highest level of cleanliness resort wide.
• Work within Resorts World Las Vegas and OSHA guidelines to prevent hazard, injury, and an unsafe work environment.
• Proficient knowledge of cleaning procedures, chemical handling, linen par levels, public health standards and the ability to use a variety of utility equipment.
• Inspect the consistency of all rooms in assigned areas ensuring all items are in the appropriate places and standards are met.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Working knowledge of Microsoft Office (Word, Excel).
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred
• Bachelor's degree in a related field.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Minimum Education And Experience
• At least six years of previous housekeeping experience in a similar or related field.
• At least four years of previous housekeeping management experience in a similar or related field.
Certificates, Licenses, Regulations
• Proof of eligibility to work in the United States.
Core Job Responsibilities
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement
The Housekeeping Tower Manager oversees the daily operations of a Housekeeping Department. The Tower Manager is responsible for managing the delivery and measurement of Resorts World Las Vegas standards for quality, cleanliness and guest satisfaction while also managing the day-to-day operational functions. This position manages many priorities and demands while solving problems, supporting Team Members, as well as performing the duties of a Floor Manager and Housekeeper when required.
Primary Job Duties: – Includes but is not limited to:
• Ownership of the daily activities for the areas of responsibility to include appropriate cleaning of all room types, corridors, storage areas, ice machine, lockers, hallways, stairwells, and trash rooms to ensure the highest degree of guest and team member satisfaction.
• Handle and support all hourly and salaried Team Members on matters related to discipline, grievances and any concerns that may arise.
• Inform salaried Team Members on the latest procedures and policies within the company and department to ensure Resorts World Las Vegas standards are met.
• Monitor salaried Team Members performance, progress, and work areas.
• Conduct regular training and coaching while providing performance appraisals and counseling/corrective action as needed.
• Delegate tasks and department duties or projects and ensure deadlines related to those assignments are met in an efficient manner.
• At Resorts World we thrive to provide the best service, and this is a team effort. Cleaning is the responsibility of all of us.
• Guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, must be removed and cleaned from the front of the house areas once in your view.
• Inspect all linens and towels while regularly making notes and reporting when items need to be replaced or are damaged.
• Ensure all housekeeping storage, pick station areas, cleaning equipment and housekeeping tools are clean, maintained and organized; assure shelves are clearly labeled and are properly cared for.
• Conduct hiring and onboarding of all staff in all aspects of housekeeping including guest service; attend and arrange specific training for housekeeping staff as required.
• Ensure proper, efficient, and timely communication channels are being maintained with Senior Management and cross departments including front desk, engineering, etc.
• Oversee housekeeping services when supplemented by a third-party vendor.
• Conduct weekly, monthly, and quarterly inventories in a timely manner, as outlined by Company policy, to include maintaining desired par levels and recording of damaged and biohazard linen.
• Regulate the amount of chemicals, tools and supplies used by minimizing the waste of product while evaluating and recommending cost effective methods to reduce expenses.
• Maintain quality by implementing innovative strategies resulting in the highest level of cleanliness resort wide.
• Work within Resorts World Las Vegas and OSHA guidelines to prevent hazard, injury, and an unsafe work environment.
• Proficient knowledge of cleaning procedures, chemical handling, linen par levels, public health standards and the ability to use a variety of utility equipment.
• Inspect the consistency of all rooms in assigned areas ensuring all items are in the appropriate places and standards are met.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Working knowledge of Microsoft Office (Word, Excel).
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
Preferred
• Bachelor's degree in a related field.
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Minimum Education And Experience
• At least six years of previous housekeeping experience in a similar or related field.
• At least four years of previous housekeeping management experience in a similar or related field.
Certificates, Licenses, Regulations
• Proof of eligibility to work in the United States.
Core Job Responsibilities
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
via Careers - Resorts World Las Vegas
posted_at: 6 days agoschedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Quality Assurance Supervisor is responsible
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Quality Assurance Supervisor is responsible for maintaining the design and beauty of Resorts World Las Vegas by overseeing quality control processes within the housekeeping department pertaining to overall productivity and cleanliness.
Primary Job Duties: – Includes but is not limited to:
• Spend up to 80% of the shift on the floor, interacting with Team Members and Hotel guests, providing coaching to Guest Room Attendants and Utility Houseperson on techniques by completing written documentation.
• Complete a minimum of 40 guest room inspections per day, as well as conduct visual inspections of guest corridors and all relevant areas.
• Monitor overall productivity in the Hotel Tower and act as a liaison with supporting departments to ensure that assigned areas do not fall below departmental standards.
• Support housekeeping managers with daily duties, which include, but not limited to room quality control, guest requests, daily pass downs, conducting Team Updates, overseeing special projects, and maintaining equipment and supplies necessary to support the operation.
• Document and resolve issues with discrepant rooms with the Front Desk
• Prepare, distribute, and communicate changes in assignment sheets/workboards.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Conducts audits/inspections.
• Interviews, trains, spot-checks, praises, coaches, counsels, and disciplines in accordance with Resorts World Las Vegas Standards
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.
Required Qualifications: Includes but is not limited to:
• Ability to work varied shifts, including nights, weekends, and holidays.
• Must be detail oriented and effectively read, write, and speak English.
Minimum Education and Experience:
• Must be 21 years of age
• Requires a high school diploma or equivalent.
• A minimum of one years’ experience in the housekeeping field
Preferred:
• Previous experience working in a large, luxury resort setting, preferably in a four/five-star environment.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Quality Assurance Supervisor is responsible for maintaining the design and beauty of Resorts World Las Vegas by overseeing quality control processes within the housekeeping department pertaining to overall productivity and cleanliness.
Primary Job Duties: – Includes but is not limited to:
• Spend up to 80% of the shift on the floor, interacting with Team Members and Hotel guests, providing coaching to Guest Room Attendants and Utility Houseperson on techniques by completing written documentation.
• Complete a minimum of 40 guest room inspections per day, as well as conduct visual inspections of guest corridors and all relevant areas.
• Monitor overall productivity in the Hotel Tower and act as a liaison with supporting departments to ensure that assigned areas do not fall below departmental standards.
• Support housekeeping managers with daily duties, which include, but not limited to room quality control, guest requests, daily pass downs, conducting Team Updates, overseeing special projects, and maintaining equipment and supplies necessary to support the operation.
• Document and resolve issues with discrepant rooms with the Front Desk
• Prepare, distribute, and communicate changes in assignment sheets/workboards.
• Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
• Conducts audits/inspections.
• Interviews, trains, spot-checks, praises, coaches, counsels, and disciplines in accordance with Resorts World Las Vegas Standards
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Other duties as assigned.
Required Qualifications: Includes but is not limited to:
• Ability to work varied shifts, including nights, weekends, and holidays.
• Must be detail oriented and effectively read, write, and speak English.
Minimum Education and Experience:
• Must be 21 years of age
• Requires a high school diploma or equivalent.
• A minimum of one years’ experience in the housekeeping field
Preferred:
• Previous experience working in a large, luxury resort setting, preferably in a four/five-star environment.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
via Careers - Resorts World Las Vegas
posted_at: 8 days agoschedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Compliance Analyst is responsible for assisting
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Compliance Analyst is responsible for assisting the Compliance Department with the Company’s AML Program, which includes audits, Know Your Customer investigations, and filing Currency Transaction Reports and Suspicious Activity Reports. As an AML Compliance Analyst, you will work alongside other analysts to ensure the Company adheres to all rules and regulations related to the Bank Secrecy Act. The successful candidate is someone who has strong interpersonal skills and the ability to work in a fast-paced environment.
Primary Job Duties: – Includes but is not limited to:
• Provide quality control reviews on Suspicious Activity Reviews (SARs) and Currency Transaction Reports (CTRs) to ensure filings are accurate and completed within prescribed regulatory deadlines.
• Perform Know Your Customer (KYC)/Customer Due Diligence/Enhanced Due Diligence investigations of patrons and prepare reports with supporting documentation that clearly explain risk mitigation recommendations based on transaction analysis and other due diligence.
• Assist with obtaining reports, regulatory filings, and other documents for internal and/or external AML and OFAC audits.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Working knowledge of patron management systems and other AML-related systems for filing of regulatory reports.
• Ability to communicate effectively in English.
• Excellent communication skills, verbal and written.
• Ability to obtain and maintain full knowledge and understanding of Company and Departmental rules and regulations, policies and procedures.
• Detail oriented; high integrity; and quality driven.
• Intermediate knowledge of Microsoft Word and Excel.
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• Professional certifications such as CAMS, CFE or CIA
Minimum Education and Experience:
• At least 21 years of age
• High School Diploma or Equivalent
• At least 2 years’ working in an auditing or compliance role, in the casino industry or another heavily regulated industry (e.g., financial institutions, health care industry, etc.)
Preferred:
• Bachelor’s degree
• Previous experience working in a large, luxury resort setting
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
0-25%
Bending
Yes
Climbing
Yes
Carrying/Lifting
11-20 lbs
Walking
Yes
Crawling
Yes
Sitting
76-100%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
13-25 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
No Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Compliance Analyst is responsible for assisting the Compliance Department with the Company’s AML Program, which includes audits, Know Your Customer investigations, and filing Currency Transaction Reports and Suspicious Activity Reports. As an AML Compliance Analyst, you will work alongside other analysts to ensure the Company adheres to all rules and regulations related to the Bank Secrecy Act. The successful candidate is someone who has strong interpersonal skills and the ability to work in a fast-paced environment.
Primary Job Duties: – Includes but is not limited to:
• Provide quality control reviews on Suspicious Activity Reviews (SARs) and Currency Transaction Reports (CTRs) to ensure filings are accurate and completed within prescribed regulatory deadlines.
• Perform Know Your Customer (KYC)/Customer Due Diligence/Enhanced Due Diligence investigations of patrons and prepare reports with supporting documentation that clearly explain risk mitigation recommendations based on transaction analysis and other due diligence.
• Assist with obtaining reports, regulatory filings, and other documents for internal and/or external AML and OFAC audits.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Working knowledge of patron management systems and other AML-related systems for filing of regulatory reports.
• Ability to communicate effectively in English.
• Excellent communication skills, verbal and written.
• Ability to obtain and maintain full knowledge and understanding of Company and Departmental rules and regulations, policies and procedures.
• Detail oriented; high integrity; and quality driven.
• Intermediate knowledge of Microsoft Word and Excel.
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• Professional certifications such as CAMS, CFE or CIA
Minimum Education and Experience:
• At least 21 years of age
• High School Diploma or Equivalent
• At least 2 years’ working in an auditing or compliance role, in the casino industry or another heavily regulated industry (e.g., financial institutions, health care industry, etc.)
Preferred:
• Bachelor’s degree
• Previous experience working in a large, luxury resort setting
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
0-25%
Bending
Yes
Climbing
Yes
Carrying/Lifting
11-20 lbs
Walking
Yes
Crawling
Yes
Sitting
76-100%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
13-25 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
No Show more details...
via Careers - Resorts World Las Vegas
schedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Manager is responsible for maintaining
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Manager is responsible for maintaining the design and beauty of Resorts World Las Vegas. Your comprehensive knowledge of current practices and ability to communicate expectations will enable employees to sustain a clean, polished environment creating a comfortable atmosphere to delight guests during every stay.
Primary Job Duties: – Includes but is not limited to:
• Ensure standards are met to maintain department objectives, company and department standards, regulatory compliance guidelines and budget to achieve proper management of the department.
• At Resorts World we thrive to provide the best service, and this is a team effort. Cleaning is the responsibility of all of us.
• Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
• Maintain employee record accuracy, monitor daily job performance and execute issuance of disciplinary action and evaluations.
• Check and ensure all maintenance work orders are inputted and completed through operational system HotSOS.
• Motivate, monitor and evaluate individual and departmental performance and progress; revise standards and goals as needed.
• Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicate progress and deliver results effectively and efficiently.
• Recommend new equipment and amenities to ensure safety and service objectives.
• Monitor inventory items to ensure proper control and facilitate guests' needs to ensure maintenance of room quality standards.
• Assist with the evaluation and implementation of programs to promote facilities and profitability in all areas of responsibility.
• Facilitate the flow of information throughout the department by assisting in organizing and presiding over regularly scheduled meetings with all employees under their span of control
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Required Qualifications: Includes but is not limited to:
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully mentor a team.
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
• At least five years of Housekeeping experience in a similar or related field.
• At least three years in a leadership/management position in a similar or related field.
Preferred:
• Bachelor's degree in a related field.
• Working knowledge of Microsoft Office (Word, Excel).
• Working knowledge of pertinent laws and regulations impacting housekeeping including OSHA.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
• At least 18 years of age.
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Housekeeping Manager is responsible for maintaining the design and beauty of Resorts World Las Vegas. Your comprehensive knowledge of current practices and ability to communicate expectations will enable employees to sustain a clean, polished environment creating a comfortable atmosphere to delight guests during every stay.
Primary Job Duties: – Includes but is not limited to:
• Ensure standards are met to maintain department objectives, company and department standards, regulatory compliance guidelines and budget to achieve proper management of the department.
• At Resorts World we thrive to provide the best service, and this is a team effort. Cleaning is the responsibility of all of us.
• Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
• Maintain employee record accuracy, monitor daily job performance and execute issuance of disciplinary action and evaluations.
• Check and ensure all maintenance work orders are inputted and completed through operational system HotSOS.
• Motivate, monitor and evaluate individual and departmental performance and progress; revise standards and goals as needed.
• Take ownership of situations or tasks by fully understanding the issue, asking for help when needed, communicate progress and deliver results effectively and efficiently.
• Recommend new equipment and amenities to ensure safety and service objectives.
• Monitor inventory items to ensure proper control and facilitate guests' needs to ensure maintenance of room quality standards.
• Assist with the evaluation and implementation of programs to promote facilities and profitability in all areas of responsibility.
• Facilitate the flow of information throughout the department by assisting in organizing and presiding over regularly scheduled meetings with all employees under their span of control
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Required Qualifications: Includes but is not limited to:
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain & maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully mentor a team.
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• Fluent in more than one language.
• Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
• At least five years of Housekeeping experience in a similar or related field.
• At least three years in a leadership/management position in a similar or related field.
Preferred:
• Bachelor's degree in a related field.
• Working knowledge of Microsoft Office (Word, Excel).
• Working knowledge of pertinent laws and regulations impacting housekeeping including OSHA.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
• At least 18 years of age.
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Driving
Auto/Van
Pushing/Pulling
41-100 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
via Careers - Resorts World Las Vegas
schedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
This role will be responsible for assisting and supporting
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
This role will be responsible for assisting and supporting the Sales management team with daily job responsibilities and tasks as provided by Managers and Director.
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Primary Job Duties– Includes, but is not limited to:
• Support the Sales team with all daily tasks to assist with the departmental goals and objectives.
• Maintain and manage sales system database.
• Generate and amend sales contracts, addendums, and other sales documents.
• Coordinate travel arrangements for management team, including but not limited to, organization of scheduling appointments, shipping marketing materials, and completing expense and post trip reports.
• Coordinate and effectively communicate pertinent Group & Event information and/or materials to appropriate departments in a timely manner.
• Develop and maintain positive professional relationship with internal management and team members, as well as external partners and guests.
• Assist Sales team with coordinating and arranging customer interactions.
• Provide excellent customer service to customers and clients on behalf of the Sales organization.
• Effectively address stressful situation with poise, discretion, and kindness.
• Provide Sales team with clerical and administrative support include emailing, answering phones, and performing all other general office duties.
• Assist with all client reservations, gifts, certificate creation and redemption, amenity requests, and travel collateral.
• Process requests as needed by Manager or Director.
• Obtain and maintain position-specfic licensing.
• Other duties as assigned.
Required Qualifications: Includes but is not limited to:
• Proficient in Microsoft Application (Outlook, Word, Excel, PowerPoint), Delphi and Opera
• Excellent written and verbal communication skills presenting information clearly.
• Excellent Customer Service Skills
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• At least one year of experience in 5-star/luxury, hotel sales or hotel operations.
• Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
• High School Diploma
• At least two years of previous experience in Hotel Sales in a similar or related field.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Standing
0-25%
Bending
Yes
Climbing
Yes
Carrying/Lifting
11-20 lbs
Walking
Yes
Crawling
Yes
Sitting
76-100%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
13-25 lbs
Running
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
This role will be responsible for assisting and supporting the Sales management team with daily job responsibilities and tasks as provided by Managers and Director.
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Primary Job Duties– Includes, but is not limited to:
• Support the Sales team with all daily tasks to assist with the departmental goals and objectives.
• Maintain and manage sales system database.
• Generate and amend sales contracts, addendums, and other sales documents.
• Coordinate travel arrangements for management team, including but not limited to, organization of scheduling appointments, shipping marketing materials, and completing expense and post trip reports.
• Coordinate and effectively communicate pertinent Group & Event information and/or materials to appropriate departments in a timely manner.
• Develop and maintain positive professional relationship with internal management and team members, as well as external partners and guests.
• Assist Sales team with coordinating and arranging customer interactions.
• Provide excellent customer service to customers and clients on behalf of the Sales organization.
• Effectively address stressful situation with poise, discretion, and kindness.
• Provide Sales team with clerical and administrative support include emailing, answering phones, and performing all other general office duties.
• Assist with all client reservations, gifts, certificate creation and redemption, amenity requests, and travel collateral.
• Process requests as needed by Manager or Director.
• Obtain and maintain position-specfic licensing.
• Other duties as assigned.
Required Qualifications: Includes but is not limited to:
• Proficient in Microsoft Application (Outlook, Word, Excel, PowerPoint), Delphi and Opera
• Excellent written and verbal communication skills presenting information clearly.
• Excellent Customer Service Skills
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• At least one year of experience in 5-star/luxury, hotel sales or hotel operations.
• Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
• High School Diploma
• At least two years of previous experience in Hotel Sales in a similar or related field.
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Standing
0-25%
Bending
Yes
Climbing
Yes
Carrying/Lifting
11-20 lbs
Walking
Yes
Crawling
Yes
Sitting
76-100%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
13-25 lbs
Running
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes Show more details...
via Careers - Resorts World Las Vegas
posted_at: 28 days agoschedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Guest Room Attendant will maintain the design
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Guest Room Attendant will maintain the design and beauty of Resorts World Las Vegas. A clean and polished environment helps lift guests' spirits and creates a friendly, comfortable atmosphere where our guests feel at ease. The Guest Room Attendant also helps to create special moments for our guests.
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Primary Job Duties - Includes, but is not limited to:
• Productivity credits per day as assigned.
• Meet set cleanliness standard set forth by Resorts World Las Vegas; cleaning is the responsibility of all of us.
• Detail and deep clean rooms as instructed.
• Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
• Assist in picking up extra credits when requested.
• Maintain supply cart in a neat orderly manner.
• Restock supply cart as needed throughout shift.
• Manage master key operation daily throughout assigned shift.
• Adhere to company and department rules, regulations, policies and procedures.
• Assist coworkers within housekeeping department as needed.
• Obtain and maintain position-specific licensing.
• Other duties as assigned.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Required Qualifications: Includes but is not limited to:
• Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training
Academy Certification.
• Ability to clean with great attention to detail, ensure that all luxury standards are consistently met while meeting productivity standards.
• Working knowledge of basic computers, including handheld devices and radios.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• At least 18 years of age.
Preferred:
• Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines.
• Previous experience working in a large, luxury resort setting.
• Previous professional cleaning experience.
Minimum Education and Experience:
• 1 + years working as a guest room attendant or equivalent.
• High school diploma
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
51-100 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
41-100 lbs
Running
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Guest Room Attendant will maintain the design and beauty of Resorts World Las Vegas. A clean and polished environment helps lift guests' spirits and creates a friendly, comfortable atmosphere where our guests feel at ease. The Guest Room Attendant also helps to create special moments for our guests.
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador – No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety – If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security – If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS – If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience – If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Primary Job Duties - Includes, but is not limited to:
• Productivity credits per day as assigned.
• Meet set cleanliness standard set forth by Resorts World Las Vegas; cleaning is the responsibility of all of us.
• Detail and deep clean rooms as instructed.
• Clean guest amenities such as in-room trays, casino glassware, tables, ironing boards, and irons, as well as any trash or debris, remove and clean from the front of the house areas once in your view.
• Assist in picking up extra credits when requested.
• Maintain supply cart in a neat orderly manner.
• Restock supply cart as needed throughout shift.
• Manage master key operation daily throughout assigned shift.
• Adhere to company and department rules, regulations, policies and procedures.
• Assist coworkers within housekeeping department as needed.
• Obtain and maintain position-specific licensing.
• Other duties as assigned.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Required Qualifications: Includes but is not limited to:
• Cleaning experience and/or formal housekeeping training/certifications, including Culinary Training
Academy Certification.
• Ability to clean with great attention to detail, ensure that all luxury standards are consistently met while meeting productivity standards.
• Working knowledge of basic computers, including handheld devices and radios.
• Ability to work varied shifts, including nights, weekends, and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies, and procedures.
• At least 18 years of age.
Preferred:
• Working knowledge of Housekeeping Department safety and OSHA regulatory guidelines.
• Previous experience working in a large, luxury resort setting.
• Previous professional cleaning experience.
Minimum Education and Experience:
• 1 + years working as a guest room attendant or equivalent.
• High school diploma
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
51-100 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
41-100 lbs
Running
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes Show more details...
via Careers - Resorts World Las Vegas
schedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Financial Planning & Analysis Analyst is responsible
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Financial Planning & Analysis Analyst is responsible for providing ad-hoc reporting and analysis to support the CFO and participate in the preparation of the annual operating budgets and monthly reforecasts. This position reports directly to Manager, Financial Analysis & Development and is located on-property, and therefore their work spans across its functional areas. The Analyst is expected to manage their own execution in supporting broader team initiatives. All responsibilities are to be performed in accordance with all laws and regulations, as well as Resorts World Las Vegas policies, practices and procedures.
Primary Job Duties: – Includes but is not limited to:
• Assist the Financial Planning & Analysis team on all budgeting, forecasting, reporting and analyzing efforts.
• Develops financial plans and reports for organizational leaders.
• Analyzes industry trends and makes recommendations based on those trends.
• Evaluates capital expenditures and depreciation.
• Develops automated reporting and forecasting tools for more efficient use of data.
• Ensure accuracy and timely completion of all ad-hoc analyses and reports, metrics and dashboards.
• Prepare and analyze actual financial results with appropriate comparison to historical performance.
• Contribute to financial management of property by providing insights and recommendations on cash flow, cost identification and allocation, and risk management.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested
Competencies: Includes but is not limited to:
• Excellent verbal and written communication skills.
• Thorough understanding of Generally Accepted Accounting Principles (GAAP).
• Thorough understanding of Generally Accepted Auditing Standards.
• Thorough understanding of methods of systems analysis and the principles, design, and procedural methods used in big data analysis.
• Thorough understanding of project management.
• Excellent organizational skills and attention to detail.
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• Working knowledge of Systems, Applications & Products in Data Processing (SAP), Birst or Kronos.
• Previous experience working in a large, luxury resort setting
Minimum Education and Experience:
• At least 21 years of age.
• Bachelor's degree in Finance or Accounting.
• At least one year of financial analysis and/or budgeting experience.
Preferred:
• Previous experience working in a large, luxury resort setting
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
0-25%
Bending
Yes
Climbing
No
Carrying/Lifting
Under 10 lbs
Walking
Yes
Crawling
No
Sitting
76-100%
Reaching
Yes
Squatting
No
Kneeling
No
Twisting
Yes
Pushing/Pulling
13-25 lbs
Running
No
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Hazardous Conditions
Yes
Noise Levels
Low to Moderate
Smoke
No
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Financial Planning & Analysis Analyst is responsible for providing ad-hoc reporting and analysis to support the CFO and participate in the preparation of the annual operating budgets and monthly reforecasts. This position reports directly to Manager, Financial Analysis & Development and is located on-property, and therefore their work spans across its functional areas. The Analyst is expected to manage their own execution in supporting broader team initiatives. All responsibilities are to be performed in accordance with all laws and regulations, as well as Resorts World Las Vegas policies, practices and procedures.
Primary Job Duties: – Includes but is not limited to:
• Assist the Financial Planning & Analysis team on all budgeting, forecasting, reporting and analyzing efforts.
• Develops financial plans and reports for organizational leaders.
• Analyzes industry trends and makes recommendations based on those trends.
• Evaluates capital expenditures and depreciation.
• Develops automated reporting and forecasting tools for more efficient use of data.
• Ensure accuracy and timely completion of all ad-hoc analyses and reports, metrics and dashboards.
• Prepare and analyze actual financial results with appropriate comparison to historical performance.
• Contribute to financial management of property by providing insights and recommendations on cash flow, cost identification and allocation, and risk management.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested
Competencies: Includes but is not limited to:
• Excellent verbal and written communication skills.
• Thorough understanding of Generally Accepted Accounting Principles (GAAP).
• Thorough understanding of Generally Accepted Auditing Standards.
• Thorough understanding of methods of systems analysis and the principles, design, and procedural methods used in big data analysis.
• Thorough understanding of project management.
• Excellent organizational skills and attention to detail.
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• Working knowledge of Systems, Applications & Products in Data Processing (SAP), Birst or Kronos.
• Previous experience working in a large, luxury resort setting
Minimum Education and Experience:
• At least 21 years of age.
• Bachelor's degree in Finance or Accounting.
• At least one year of financial analysis and/or budgeting experience.
Preferred:
• Previous experience working in a large, luxury resort setting
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
0-25%
Bending
Yes
Climbing
No
Carrying/Lifting
Under 10 lbs
Walking
Yes
Crawling
No
Sitting
76-100%
Reaching
Yes
Squatting
No
Kneeling
No
Twisting
Yes
Pushing/Pulling
13-25 lbs
Running
No
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Hazardous Conditions
Yes
Noise Levels
Low to Moderate
Smoke
No
Shifts
Yes Show more details...
via Careers - Resorts World Las Vegas
posted_at: 28 days agoschedule_type: Full-time
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Lounge Manager is responsible for the day to day
Our Culture:
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Lounge Manager is responsible for the day to day operations of the Beverage department which includes maintaining and updating all beverage outlets throughout the property while ensuring all beverage options and experiences meet and exceed our guests’ needs. The Lounge Manager will report directly to the Director of Beverage and assist in the development of a comprehensive and current beverage program.
Primary Job Duties: – Includes but is not limited to:
• Provide necessary beverage training with emphasis on sales, service, and product knowledge to ensure operational success.
• Obtain beverage sales targets and control assigned cost areas of beverage responsibilities as directed by the Director of Beverage and Director of Food and Beverage.
• Manage the hiring, training, evaluation and discipline of lounge Team Members.
• Provide day to day leadership direction to supervisors and hourly lounge Team Members.
• Lead the tactical implementation of strategic initiatives under the direction of the Director of Beverage.
• Establish standards of beverage service and ensure they are achieved, ensuring satisfaction of the guests is maintained.
• Ensure beverage options and experiences are competitive within the market and exceed guest expectations.
• Monitor and control labor within the department.
• Maintain adequate coverage in beverage outlets based on business demands.
• Monitor maintenance and appearance of beverage outlets and provide suggestions for improvements as needed.
• Assist with ongoing analysis of financial reports to monitor the profitability and expenses of beverage operations.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Knowledge of various beverages, cigars, and cost control.
• Working knowledge of Microsoft Office.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• Previous experience working with a Culinary Bargaining Agreement or in a Unionized Environment.
• Previous experience managing large teams, exceeding 100 team members.
• Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
• High School Diploma
• At least two years of previous Food & Beverage experience in a similar or related field.
• At least one year of previous leadership/management experience in a similar or related field.
Preferred:
• Associate degree or Bachelor’s degree in a related field
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
26-40 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
At Resorts World Las Vegas, our culture is “YOU”. We believe that every member on our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company, and we do that through our three measurables of Show Up; Step Up; and Lift Up...
Summary Statement:
The Lounge Manager is responsible for the day to day operations of the Beverage department which includes maintaining and updating all beverage outlets throughout the property while ensuring all beverage options and experiences meet and exceed our guests’ needs. The Lounge Manager will report directly to the Director of Beverage and assist in the development of a comprehensive and current beverage program.
Primary Job Duties: – Includes but is not limited to:
• Provide necessary beverage training with emphasis on sales, service, and product knowledge to ensure operational success.
• Obtain beverage sales targets and control assigned cost areas of beverage responsibilities as directed by the Director of Beverage and Director of Food and Beverage.
• Manage the hiring, training, evaluation and discipline of lounge Team Members.
• Provide day to day leadership direction to supervisors and hourly lounge Team Members.
• Lead the tactical implementation of strategic initiatives under the direction of the Director of Beverage.
• Establish standards of beverage service and ensure they are achieved, ensuring satisfaction of the guests is maintained.
• Ensure beverage options and experiences are competitive within the market and exceed guest expectations.
• Monitor and control labor within the department.
• Maintain adequate coverage in beverage outlets based on business demands.
• Monitor maintenance and appearance of beverage outlets and provide suggestions for improvements as needed.
• Assist with ongoing analysis of financial reports to monitor the profitability and expenses of beverage operations.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.
Competencies: Includes but is not limited to:
• Knowledge of various beverages, cigars, and cost control.
• Working knowledge of Microsoft Office.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to effectively communicate in English.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to work varied shifts, including nights, weekends and holidays.
Preferred:
• Previous experience working with a Culinary Bargaining Agreement or in a Unionized Environment.
• Previous experience managing large teams, exceeding 100 team members.
• Previous experience working in a large, luxury resort setting.
Minimum Education and Experience:
• High School Diploma
• At least two years of previous Food & Beverage experience in a similar or related field.
• At least one year of previous leadership/management experience in a similar or related field.
Preferred:
• Associate degree or Bachelor’s degree in a related field
Certificates, Licenses, Regulations:
• Proof of eligibility to work in the United States
• Position required licenses
Core Job Responsibilities:
At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.
• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.
Standing
75-100%
Bending
Yes
Climbing
Yes
Carrying/Lifting
21-50 lbs
Walking
Yes
Crawling
Yes
Sitting
0-25%
Reaching
Yes
Squatting
Yes
Kneeling
Yes
Twisting
Yes
Pushing/Pulling
26-40 lbs
Running
Yes
Typing
Yes
Communication
Yes
Confined Space
Yes
Contacts
Works Alone, with and around others
Weather Conditions
Extreme Heat and Extreme Cold
Hazardous Conditions
Yes
Noise Levels
High
Smoke
Yes
Shifts
Yes Show more details...
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