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Most recent job postings at WalkMe
via Lever
schedule_type: Full-time
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.
The WalkMe Digital Adoption Fellowship is a
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital transformation.
The WalkMe Digital Adoption Fellowship is a paid fellowship for diverse individuals from underrepresented communities. The fellowship provides WalkMe certification through the Digital Adoption Institute (DAI) and on-the-job training opportunities in the form of externships at non-profit registered 501(c)3 customer organizations.
The fellowship consists of two tracks: technical and operational. Fellows will spend the first 3 months of the experience learning and gaining certification based on their chosen track from the DAI. Then they spend the following 3 months gaining real world... experience at non-profit customer organizations with a dedicated mentor.
Please note, even though the location is Raleigh we are open and looking for remote fellows!
The first fellowship cohort will be selected on May 25th, 2022. Please apply by May 6th, 2022. If you have any questions contact us at fellows@walkme.com!
Please Note: This is not open to WalkMe employees. If you are a WalkMe employee and interested in taking these courses please reach out to customer-education@walkme.com.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals Show more details...
The WalkMe Digital Adoption Fellowship is a paid fellowship for diverse individuals from underrepresented communities. The fellowship provides WalkMe certification through the Digital Adoption Institute (DAI) and on-the-job training opportunities in the form of externships at non-profit registered 501(c)3 customer organizations.
The fellowship consists of two tracks: technical and operational. Fellows will spend the first 3 months of the experience learning and gaining certification based on their chosen track from the DAI. Then they spend the following 3 months gaining real world... experience at non-profit customer organizations with a dedicated mentor.
Please note, even though the location is Raleigh we are open and looking for remote fellows!
The first fellowship cohort will be selected on May 25th, 2022. Please apply by May 6th, 2022. If you have any questions contact us at fellows@walkme.com!
Please Note: This is not open to WalkMe employees. If you are a WalkMe employee and interested in taking these courses please reach out to customer-education@walkme.com.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals Show more details...
via Lever
schedule_type: Full-time
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation
The Vice President, Corporate Marketing
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation
The Vice President, Corporate Marketing will own the development and execution of WalkMe’s brand and communications strategy, helping to ensure the company maintains its dominant position in the rapidly evolving digital adoption platform (DAP) category of B2B software. Reporting to the CMO, this position is responsible for WalkMe’s brand identity and governance, creative services, external communications, customer references and social media. This is a high profile position that will be directly responsible for shaping the WalkMe brand into the undisputed category king of DAP. It is a unique, career-making opportunity to join a true category creator at a tipping point in the category’s evolution.
What You'll Own
• Shape WalkMe’s brand identity, from visuals to tone of voice and overall company messaging.
• Conduct research and create programs and content to deliver measurable improvements in WalkMe’s brand awareness, perception and preference among key buyers and influencers.
• Oversee brand governance, keeping brand standards up-to-date and managing the rollout of new brands or brand ambassador programs.
• Ensure a consistent brand experience across WalkMe’s market-facing programs, product architecture and product taxonomy.
• Lead communications team in the development of a coordinated, enterprise-wide corporate communications strategy with measurable objectives.
• Implement key communications policies, protocols and guidelines.
• Oversee the selection of creative, communications and PR agencies and manage these critical relationships.
• Lead the strategy, development and execution of Realize, WalkMe’s flagship annual customer event.
• Serve as the ultimate owner of walkme.com, ensuring our brand promise and value proposition(s) are clearly communicated to visitors.
• Lead social media team in setting goals, content strategy, performance management and break-through ideas that engage key buyers and influencers in meaningful ways.
• Develop and scale our customer references function, ensuring we are facilitating customer storytelling across all GTM channels.
• Curate, architect and distribute centralized corporate content such as customer references, thought leadership, blogs, etc.
• Work closely with the Investor Relations team to ensure company messaging to investor audiences is consistent with WalkMe’s overall strategic narrative.
What You Need to Succeed
• 15+ years brand and communications experience for a B2B SaaS company.
• At least 3 years of experience in a brand and/or communications role for a company that had adopted a category creation strategy.
• Strong understanding of how brand activities connect to demand and overall business performance.
• Experience communicating the impact of brand activities to C-level executives.
• Experience managing globally diverse teams.
• Strong oral and written communication skills.
What You'll Love About Us!
• Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
• WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration and innovation that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $215,000 and $340,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES:
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
The Vice President, Corporate Marketing will own the development and execution of WalkMe’s brand and communications strategy, helping to ensure the company maintains its dominant position in the rapidly evolving digital adoption platform (DAP) category of B2B software. Reporting to the CMO, this position is responsible for WalkMe’s brand identity and governance, creative services, external communications, customer references and social media. This is a high profile position that will be directly responsible for shaping the WalkMe brand into the undisputed category king of DAP. It is a unique, career-making opportunity to join a true category creator at a tipping point in the category’s evolution.
What You'll Own
• Shape WalkMe’s brand identity, from visuals to tone of voice and overall company messaging.
• Conduct research and create programs and content to deliver measurable improvements in WalkMe’s brand awareness, perception and preference among key buyers and influencers.
• Oversee brand governance, keeping brand standards up-to-date and managing the rollout of new brands or brand ambassador programs.
• Ensure a consistent brand experience across WalkMe’s market-facing programs, product architecture and product taxonomy.
• Lead communications team in the development of a coordinated, enterprise-wide corporate communications strategy with measurable objectives.
• Implement key communications policies, protocols and guidelines.
• Oversee the selection of creative, communications and PR agencies and manage these critical relationships.
• Lead the strategy, development and execution of Realize, WalkMe’s flagship annual customer event.
• Serve as the ultimate owner of walkme.com, ensuring our brand promise and value proposition(s) are clearly communicated to visitors.
• Lead social media team in setting goals, content strategy, performance management and break-through ideas that engage key buyers and influencers in meaningful ways.
• Develop and scale our customer references function, ensuring we are facilitating customer storytelling across all GTM channels.
• Curate, architect and distribute centralized corporate content such as customer references, thought leadership, blogs, etc.
• Work closely with the Investor Relations team to ensure company messaging to investor audiences is consistent with WalkMe’s overall strategic narrative.
What You Need to Succeed
• 15+ years brand and communications experience for a B2B SaaS company.
• At least 3 years of experience in a brand and/or communications role for a company that had adopted a category creation strategy.
• Strong understanding of how brand activities connect to demand and overall business performance.
• Experience communicating the impact of brand activities to C-level executives.
• Experience managing globally diverse teams.
• Strong oral and written communication skills.
What You'll Love About Us!
• Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
• WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration and innovation that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $215,000 and $340,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES:
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
via LinkedIn
posted_at: 17 days agoschedule_type: Full-timework_from_home: 1
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation
The Vice President, Corporate Marketing
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation
The Vice President, Corporate Marketing will own the development and execution of WalkMe’s brand and communications strategy, helping to ensure the company maintains its dominant position in the rapidly evolving digital adoption platform (DAP) category of B2B software. Reporting to the CMO, this position is responsible for WalkMe’s brand identity and governance, creative services, external communications, customer references and social media. This is a high profile position that will be directly responsible for shaping the WalkMe brand into the undisputed category king of DAP. It is a unique, career-making opportunity to join a true category creator at a tipping point in the category’s evolution.
What You'll Own
• Shape WalkMe’s brand identity, from visuals to tone of voice and overall company messaging.
• Conduct research and create programs and content to deliver measurable improvements in WalkMe’s brand awareness, perception and preference among key buyers and influencers.
• Oversee brand governance, keeping brand standards up-to-date and managing the rollout of new brands or brand ambassador programs.
• Ensure a consistent brand experience across WalkMe’s market-facing programs, product architecture and product taxonomy.
• Lead communications team in the development of a coordinated, enterprise-wide corporate communications strategy with measurable objectives.
• Implement key communications policies, protocols and guidelines.
• Oversee the selection of creative, communications and PR agencies and manage these critical relationships.
• Lead the strategy, development and execution of Realize, WalkMe’s flagship annual customer event.
• Serve as the ultimate owner of walkme.com , ensuring our brand promise and value proposition(s) are clearly communicated to visitors.
• Lead social media team in setting goals, content strategy, performance management and break-through ideas that engage key buyers and influencers in meaningful ways.
• Develop and scale our customer references function, ensuring we are facilitating customer storytelling across all GTM channels.
• Curate, architect and distribute centralized corporate content such as customer references, thought leadership, blogs, etc.
• Work closely with the Investor Relations team to ensure company messaging to investor audiences is consistent with WalkMe’s overall strategic narrative.
What You Need To Succeed
• 15+ years brand and communications experience for a B2B SaaS company.
• At least 3 years of experience in a brand and/or communications role for a company that had adopted a category creation strategy.
• Strong understanding of how brand activities connect to demand and overall business performance.
• Experience communicating the impact of brand activities to C-level executives.
• Experience managing globally diverse teams.
• Strong oral and written communication skills.
What You'll Love About Us!
• Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
• WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration and innovation that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $215,000 and $340,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
To All Recruitment Agencies
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
The Vice President, Corporate Marketing will own the development and execution of WalkMe’s brand and communications strategy, helping to ensure the company maintains its dominant position in the rapidly evolving digital adoption platform (DAP) category of B2B software. Reporting to the CMO, this position is responsible for WalkMe’s brand identity and governance, creative services, external communications, customer references and social media. This is a high profile position that will be directly responsible for shaping the WalkMe brand into the undisputed category king of DAP. It is a unique, career-making opportunity to join a true category creator at a tipping point in the category’s evolution.
What You'll Own
• Shape WalkMe’s brand identity, from visuals to tone of voice and overall company messaging.
• Conduct research and create programs and content to deliver measurable improvements in WalkMe’s brand awareness, perception and preference among key buyers and influencers.
• Oversee brand governance, keeping brand standards up-to-date and managing the rollout of new brands or brand ambassador programs.
• Ensure a consistent brand experience across WalkMe’s market-facing programs, product architecture and product taxonomy.
• Lead communications team in the development of a coordinated, enterprise-wide corporate communications strategy with measurable objectives.
• Implement key communications policies, protocols and guidelines.
• Oversee the selection of creative, communications and PR agencies and manage these critical relationships.
• Lead the strategy, development and execution of Realize, WalkMe’s flagship annual customer event.
• Serve as the ultimate owner of walkme.com , ensuring our brand promise and value proposition(s) are clearly communicated to visitors.
• Lead social media team in setting goals, content strategy, performance management and break-through ideas that engage key buyers and influencers in meaningful ways.
• Develop and scale our customer references function, ensuring we are facilitating customer storytelling across all GTM channels.
• Curate, architect and distribute centralized corporate content such as customer references, thought leadership, blogs, etc.
• Work closely with the Investor Relations team to ensure company messaging to investor audiences is consistent with WalkMe’s overall strategic narrative.
What You Need To Succeed
• 15+ years brand and communications experience for a B2B SaaS company.
• At least 3 years of experience in a brand and/or communications role for a company that had adopted a category creation strategy.
• Strong understanding of how brand activities connect to demand and overall business performance.
• Experience communicating the impact of brand activities to C-level executives.
• Experience managing globally diverse teams.
• Strong oral and written communication skills.
What You'll Love About Us!
• Comprehensive Health Care Coverage for our Employees and Families, 401(k) program with company matching (up to $5,000), and a vacation policy to encourage a healthy work-life balance.
• WalkMe offices are open during Covid-19 for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration and innovation that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $215,000 and $340,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
To All Recruitment Agencies
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
via RevOps Careers
posted_at: 5 days agoschedule_type: Full-time
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today’s overwhelming digital world. Through WalkMe’s guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation.
WalkMe is hiring a Marketing Operations
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today’s overwhelming digital world. Through WalkMe’s guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation.
WalkMe is hiring a Marketing Operations Lead that will focus on implementing best practices, processes, and technology standards applied to lead generation, lead routing, lead scoring, and prioritization. This individual will serve as a liaison between Sales, Sales Operations, Marketing and Information Systems (IS) driving optimization projects, requirements and use cases. Reporting to the Director of Operations, this role will drive standardization of processes and practices to scale growth. A successful candidate must have experience with Marketing processes, and technologies that support the end-to-end demand generation funnel, including top, middle and bottom of the funnel; deep expertise of Salesforce, Pardot, Marketo, lead routing tools such as LeanData, lead enrichment and matching process. This position reports directly to the Director of Marketing Operations.
What You’ll Own
• Liaison between Sales, Sales Ops, Marketing Operations, IS, and Demand Generation Team Own and improve the full lead lifecycle management process from lead creation to opportunity
• Document existing lead flows by source, identifying gaps and opportunities.
• Weekly tracking, management and coordination of lead flow to Sales and BDRs
• Define best practices and global standards for lead scoring and routing
• Work directly with Sales Ops to maintain routing rules, identify and fix of routing errors, monitor lead flow, and constantly optimize process
• Oversee account and lead matching business logic, implementation and maintenance
• Develop business and technical specifications for data enrichment (Zoominfo, D&B, etc)
• Ensure that SLAs are built, communicated, and agreed to
• Ensure processes are designed, documented, communicated, and followed
• Understand, simplify and prioritize technical and business requests
• Support the Field Marketing team with the ABM effort to drive value at scale
• Assistance with Virtual and Live Events, Lead Management
What You Need To Succeed
• Minimum 5 years experience with Lead Management processes and systems: Salesforce lead object, Pardot and overall Salesforce tech familiarity
• Certified Salesforce, Marketo or Pardot is a plus
• Proven experience implementing lead routing, matching, including notification systems, SLA tracking, enriching and reporting leveraging tools such as LeanData, TractionComplete, Chillipiper, D&B, ZoomInfo
• Experience with Account-based Marketing practices and tools (DemandBase, 6sense) would be a strong advantage
• Strong project management skills to implement cross functional change and coordinate cross functional teams
• Ability to build relationships that enable cross-collaboration with Operations senior management, and cross functional stakeholders
• Hands-on, analytical thinker, confident and self-starter
What you will love about us!
• Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families, 401(k) with company matching program, Parental Leave programs, and a vacation policy to encourage a healthy work-life balance
• WalkMe is a remote and hybrid work environment for those who chose to come to regional offices (vaccines required) with frequent in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey’s, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We’ve made this commitment not only because it’s the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we’re not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We’ll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $80,000 and $145,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
To All Recruitment Agencies
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
Tagged as: Marketing Operations Show more details...
WalkMe is hiring a Marketing Operations Lead that will focus on implementing best practices, processes, and technology standards applied to lead generation, lead routing, lead scoring, and prioritization. This individual will serve as a liaison between Sales, Sales Operations, Marketing and Information Systems (IS) driving optimization projects, requirements and use cases. Reporting to the Director of Operations, this role will drive standardization of processes and practices to scale growth. A successful candidate must have experience with Marketing processes, and technologies that support the end-to-end demand generation funnel, including top, middle and bottom of the funnel; deep expertise of Salesforce, Pardot, Marketo, lead routing tools such as LeanData, lead enrichment and matching process. This position reports directly to the Director of Marketing Operations.
What You’ll Own
• Liaison between Sales, Sales Ops, Marketing Operations, IS, and Demand Generation Team Own and improve the full lead lifecycle management process from lead creation to opportunity
• Document existing lead flows by source, identifying gaps and opportunities.
• Weekly tracking, management and coordination of lead flow to Sales and BDRs
• Define best practices and global standards for lead scoring and routing
• Work directly with Sales Ops to maintain routing rules, identify and fix of routing errors, monitor lead flow, and constantly optimize process
• Oversee account and lead matching business logic, implementation and maintenance
• Develop business and technical specifications for data enrichment (Zoominfo, D&B, etc)
• Ensure that SLAs are built, communicated, and agreed to
• Ensure processes are designed, documented, communicated, and followed
• Understand, simplify and prioritize technical and business requests
• Support the Field Marketing team with the ABM effort to drive value at scale
• Assistance with Virtual and Live Events, Lead Management
What You Need To Succeed
• Minimum 5 years experience with Lead Management processes and systems: Salesforce lead object, Pardot and overall Salesforce tech familiarity
• Certified Salesforce, Marketo or Pardot is a plus
• Proven experience implementing lead routing, matching, including notification systems, SLA tracking, enriching and reporting leveraging tools such as LeanData, TractionComplete, Chillipiper, D&B, ZoomInfo
• Experience with Account-based Marketing practices and tools (DemandBase, 6sense) would be a strong advantage
• Strong project management skills to implement cross functional change and coordinate cross functional teams
• Ability to build relationships that enable cross-collaboration with Operations senior management, and cross functional stakeholders
• Hands-on, analytical thinker, confident and self-starter
What you will love about us!
• Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families, 401(k) with company matching program, Parental Leave programs, and a vacation policy to encourage a healthy work-life balance
• WalkMe is a remote and hybrid work environment for those who chose to come to regional offices (vaccines required) with frequent in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey’s, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We’ve made this commitment not only because it’s the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we’re not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We’ll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $80,000 and $145,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
To All Recruitment Agencies
WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
Tagged as: Marketing Operations Show more details...
via Monster
posted_at: 2 days agoschedule_type: Full-time
Role: Salesforce Consultant with Walkme
Location: Remote...
Mode of Hire: Contract
Required Skills:
• Salesforce Implementation with Walkme
• 6+ years of experience.
• very experienced in WalkMe - developing path, configuration, etc. Is experienced in implementing on Salesforce.
• Is good at being client facing and gathering requirements.
• Any experience in Retail is a plus.
Alybyte Inc. is an independent firm providing business and
Role: Salesforce Consultant with Walkme
Location: Remote...
Mode of Hire: Contract
Required Skills:
• Salesforce Implementation with Walkme
• 6+ years of experience.
• very experienced in WalkMe - developing path, configuration, etc. Is experienced in implementing on Salesforce.
• Is good at being client facing and gathering requirements.
• Any experience in Retail is a plus.
Alybyte Inc. is an independent firm providing business and technical service to the United States and Canada customers. We specialize in the design, procurement and delivery of digital services and associated business change activities.
Our technical services focus on ensuring that our customers make best use of emerging information and communications technologies in achieving their business objectives. We combine our strong technical expertise with an excellent understanding of process transformation to harness technology to create solutions that deliver substantial business benefits to our clients.
Our business services combine knowledge of best practice in transformational and process change with 'real world' experience of project delivery to manage and deliver the practical outcomes required to ensure benefits realization Show more details...
Location: Remote...
Mode of Hire: Contract
Required Skills:
• Salesforce Implementation with Walkme
• 6+ years of experience.
• very experienced in WalkMe - developing path, configuration, etc. Is experienced in implementing on Salesforce.
• Is good at being client facing and gathering requirements.
• Any experience in Retail is a plus.
Alybyte Inc. is an independent firm providing business and technical service to the United States and Canada customers. We specialize in the design, procurement and delivery of digital services and associated business change activities.
Our technical services focus on ensuring that our customers make best use of emerging information and communications technologies in achieving their business objectives. We combine our strong technical expertise with an excellent understanding of process transformation to harness technology to create solutions that deliver substantial business benefits to our clients.
Our business services combine knowledge of best practice in transformational and process change with 'real world' experience of project delivery to manage and deliver the practical outcomes required to ensure benefits realization Show more details...
via Lever
schedule_type: Full-time
As the Director, Diversity, Equity and Inclusion at WalkMe you will report to our Chief People Officer and bring your leadership and experience to direct the strategic efforts and programing in Diversity, Inclusion, and Belonging (DIB). This position has a global impact to scale, promote, implement, champion and guide the DEI strategy in a way that expands and grows the culture, leading to a... stronger WalkMe.
What you’ll own
• With the full
As the Director, Diversity, Equity and Inclusion at WalkMe you will report to our Chief People Officer and bring your leadership and experience to direct the strategic efforts and programing in Diversity, Inclusion, and Belonging (DIB). This position has a global impact to scale, promote, implement, champion and guide the DEI strategy in a way that expands and grows the culture, leading to a... stronger WalkMe.
What you’ll own
• With the full support of our Executive Leadership Committee, create and champion the successful execution of WalkMe's DEI program to help us shape a diverse and inclusive team.
• Use data driven insights to shape the DEI agenda, leading on the design of enterprise wide DEI approaches and solutions with pace and effective senior stakeholder management.
• Partner with the People Team to create corporate diversity and inclusion strategies, such as recruitment, internal mobility, career pathing, performance management, leadership development, employee engagement, succession planning and retention.
• Lead and manage WalkMe’s Employee Resource Groups (ERGs) to increase their visibility and impact. Ensuring the annual planning and programming align with our diversity, equity and inclusion objectives.
• Work closely with the Talent Acquisition Team on all aspects of sourcing, data collection and strategic partnerships to keep our pipeline robust with diverse talent.
• Advance a work environment where employees can be their authentic selves and understand how their work contributes to the organization's overarching goals.
• Develop and implement training programs on a global scale.
• Inspire and advise leaders on how to develop and drive DEI within their functions.
• Identify, build, and sustain community partnerships to support corporate diversity and inclusion projects/plans/programs and business strategies.
• Collaborate with Internal and Corporate Communications, Investor Relations, the People Team, and Marketing to promote ESG & DEI initiatives through the development of strategic ESG & DEI communications plans.
• Develop and maintain an ESG & Social Impact dashboard for functional leaders and the executive team.
• Use benchmarking and research skills to proactively identify issues, risks and trends.
What you need to succeed
• Seven or more years of success within the Diversity, Equity & Inclusion space.
• Experience gathering, managing, and translating data and analytics to uncover insights, tell stories, develop metrics that drive decisions and effectuate change, and measure impact.
• An expert on DEI who is a builder of strategic plans stemming from core principles and can operationalize the DEI strategy into a concrete working plan.
• A solutions-first approach and a capacity to come to the table with a diverse set of ideas for how to accomplish goals.
• Highly results driven with the ability to lead multiple complex projects to a timely, successful and desired outcome with minimal supervision.
• Challenge our thinking to help us grow and keep growing. WalkMe spans many countries and cultures globally and desires to be known as a company that embraces inclusion and understanding of one another and of our customers.
• Validating someone’s personal beliefs and experiences. Then, exploring alternative perspectives to enhance inclusion and understanding.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration and innovation that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $150,000 and $215,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
What you’ll own
• With the full support of our Executive Leadership Committee, create and champion the successful execution of WalkMe's DEI program to help us shape a diverse and inclusive team.
• Use data driven insights to shape the DEI agenda, leading on the design of enterprise wide DEI approaches and solutions with pace and effective senior stakeholder management.
• Partner with the People Team to create corporate diversity and inclusion strategies, such as recruitment, internal mobility, career pathing, performance management, leadership development, employee engagement, succession planning and retention.
• Lead and manage WalkMe’s Employee Resource Groups (ERGs) to increase their visibility and impact. Ensuring the annual planning and programming align with our diversity, equity and inclusion objectives.
• Work closely with the Talent Acquisition Team on all aspects of sourcing, data collection and strategic partnerships to keep our pipeline robust with diverse talent.
• Advance a work environment where employees can be their authentic selves and understand how their work contributes to the organization's overarching goals.
• Develop and implement training programs on a global scale.
• Inspire and advise leaders on how to develop and drive DEI within their functions.
• Identify, build, and sustain community partnerships to support corporate diversity and inclusion projects/plans/programs and business strategies.
• Collaborate with Internal and Corporate Communications, Investor Relations, the People Team, and Marketing to promote ESG & DEI initiatives through the development of strategic ESG & DEI communications plans.
• Develop and maintain an ESG & Social Impact dashboard for functional leaders and the executive team.
• Use benchmarking and research skills to proactively identify issues, risks and trends.
What you need to succeed
• Seven or more years of success within the Diversity, Equity & Inclusion space.
• Experience gathering, managing, and translating data and analytics to uncover insights, tell stories, develop metrics that drive decisions and effectuate change, and measure impact.
• An expert on DEI who is a builder of strategic plans stemming from core principles and can operationalize the DEI strategy into a concrete working plan.
• A solutions-first approach and a capacity to come to the table with a diverse set of ideas for how to accomplish goals.
• Highly results driven with the ability to lead multiple complex projects to a timely, successful and desired outcome with minimal supervision.
• Challenge our thinking to help us grow and keep growing. WalkMe spans many countries and cultures globally and desires to be known as a company that embraces inclusion and understanding of one another and of our customers.
• Validating someone’s personal beliefs and experiences. Then, exploring alternative perspectives to enhance inclusion and understanding.
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration and innovation that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $150,000 and $215,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES:WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
via Lever
schedule_type: Full-time
WalkMe pioneered the Digital Adoption Platform (DAP) to transform how people learn, use and support digital technology. By seamlessly overlaying the User Interfaces of enterprise, mobile and web applications, WalkMe guides users through any digital workflow, across one or more applications, with an intuitive and aptly-automated experience that is tailored for each individual and appears only when... and where needed. As an enhancement to any application’s
WalkMe pioneered the Digital Adoption Platform (DAP) to transform how people learn, use and support digital technology. By seamlessly overlaying the User Interfaces of enterprise, mobile and web applications, WalkMe guides users through any digital workflow, across one or more applications, with an intuitive and aptly-automated experience that is tailored for each individual and appears only when... and where needed. As an enhancement to any application’s UI, like a GPS it navigates users through complex and ever evolving processes and policies for better experiences and behavior. The outcome is improved process compliance, efficiency and application ROI.
WalkMe is looking for a Renewal Operations Analyst to join our growing Customer Success (CS) Operations team. The CS Operations team is the right hand of the Customer Success and Renewals organization. Reporting to the Sr. Manager of this team, you'll promote operational integrity in the business and will be a forerunner in identifying trends, challenges, and opportunities. You will help guide our decisions with data-driven analysis and thoughtful recommendations. You'll work with a diverse cast in our Ops organization to help guide the growth and performance of the Renewals team.
What You'll Own
• Global churn forecasting and renewal retention processes
• Analytics; data analysis and reporting for leadership
• RM Dashboard reporting and maintenance
• Building models for predicting renewals and churn based on correlated data
• CS and RM Compensation design, planning and reporting
• Capacity Planning, coverage, and resource allocation
• CS and RM Department and individual performance KPIs & OKRs
• RM Business process & policy development
• RM Methodology enablement & process workflow documentation
• Playbook management; customer health, risk management, expansion, and advocacy
What You Need to Succeed
• Must Have: Experience incorporating customer health insight into early churn warning. Knowledge of best practices in forecasting and ARR retention.
• 5+ years of experience working in Sales operations / CS Operations with a focus in retention and/or renewals.
• Quantitative analysis experience and google sheets/Excel.
• Advanced Salesforce knowledge is required; lightning experience preferred.
• Self-starter with the ability to take ownership while navigating in an ever-shifting environment.
• Preferred : Experience with Clari, Anaplan, working with Deal Desk ( order management), contracts team.
What You'll Love About Us!
• Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families, 401(k) with company matching program, Parental Leave programs, and a vacation policy to encourage a healthy work-life balance.
• WalkMe is a remote and hybrid work environment for those who chose to come to regional offices (vaccines required) with frequent in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care of You
Our job titles may span more than one career level. The starting base pay for this role is between $82,000 and $140,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
WalkMe is looking for a Renewal Operations Analyst to join our growing Customer Success (CS) Operations team. The CS Operations team is the right hand of the Customer Success and Renewals organization. Reporting to the Sr. Manager of this team, you'll promote operational integrity in the business and will be a forerunner in identifying trends, challenges, and opportunities. You will help guide our decisions with data-driven analysis and thoughtful recommendations. You'll work with a diverse cast in our Ops organization to help guide the growth and performance of the Renewals team.
What You'll Own
• Global churn forecasting and renewal retention processes
• Analytics; data analysis and reporting for leadership
• RM Dashboard reporting and maintenance
• Building models for predicting renewals and churn based on correlated data
• CS and RM Compensation design, planning and reporting
• Capacity Planning, coverage, and resource allocation
• CS and RM Department and individual performance KPIs & OKRs
• RM Business process & policy development
• RM Methodology enablement & process workflow documentation
• Playbook management; customer health, risk management, expansion, and advocacy
What You Need to Succeed
• Must Have: Experience incorporating customer health insight into early churn warning. Knowledge of best practices in forecasting and ARR retention.
• 5+ years of experience working in Sales operations / CS Operations with a focus in retention and/or renewals.
• Quantitative analysis experience and google sheets/Excel.
• Advanced Salesforce knowledge is required; lightning experience preferred.
• Self-starter with the ability to take ownership while navigating in an ever-shifting environment.
• Preferred : Experience with Clari, Anaplan, working with Deal Desk ( order management), contracts team.
What You'll Love About Us!
• Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families, 401(k) with company matching program, Parental Leave programs, and a vacation policy to encourage a healthy work-life balance.
• WalkMe is a remote and hybrid work environment for those who chose to come to regional offices (vaccines required) with frequent in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care of You
Our job titles may span more than one career level. The starting base pay for this role is between $82,000 and $140,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
via Lever
schedule_type: Full-time
WalkMe pioneered the Digital Adoption Platform (DAP) to transform how people learn, use and support digital technology. By seamlessly overlaying the User Interfaces of enterprise, mobile and web applications, WalkMe guides users through any digital workflow, across one or more applications, with an intuitive and aptly-automated experience that is tailored for each individual and appears only when... and where needed. As an enhancement to any application’s
WalkMe pioneered the Digital Adoption Platform (DAP) to transform how people learn, use and support digital technology. By seamlessly overlaying the User Interfaces of enterprise, mobile and web applications, WalkMe guides users through any digital workflow, across one or more applications, with an intuitive and aptly-automated experience that is tailored for each individual and appears only when... and where needed. As an enhancement to any application’s UI, like a GPS it navigates users through complex and ever evolving processes and policies for better experiences and behavior. The outcome is improved process compliance, efficiency and application ROI.
WalkMe is looking for a Renewal Operations Analyst to join our growing Customer Success (CS) Operations team. The CS Operations team is the right hand of the Customer Success and Renewals organization. Reporting to the Sr. Manager of this team, you'll promote operational integrity in the business and will be a forerunner in identifying trends, challenges, and opportunities. You will help guide our decisions with data-driven analysis and thoughtful recommendations. You'll work with a diverse cast in our Ops organization to help guide the growth and performance of the Renewals team.
What You'll Own
• Global churn forecasting and renewal retention processes
• Analytics; data analysis and reporting for leadership
• RM Dashboard reporting and maintenance
• Building models for predicting renewals and churn based on correlated data
• CS and RM Compensation design, planning and reporting
• Capacity Planning, coverage, and resource allocation
• CS and RM Department and individual performance KPIs & OKRs
• RM Business process & policy development
• RM Methodology enablement & process workflow documentation
• Playbook management; customer health, risk management, expansion, and advocacy
What You Need to Succeed
• Must Have: Experience incorporating customer health insight into early churn warning. Knowledge of best practices in forecasting and ARR retention.
• 5+ years of experience working in Sales operations / CS Operations with a focus in retention and/or renewals.
• Quantitative analysis experience and google sheets/Excel.
• Advanced Salesforce knowledge is required; lightning experience preferred.
• Self-starter with the ability to take ownership while navigating in an ever-shifting environment.
• Preferred : Experience with Clari, Anaplan, working with Deal Desk ( order management), contracts team.
What You'll Love About Us!
• Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families, 401(k) with company matching program, Parental Leave programs, and a vacation policy to encourage a healthy work-life balance.
• WalkMe is a remote and hybrid work environment for those who chose to come to regional offices (vaccines required) with frequent in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care of You
Our job titles may span more than one career level. The starting base pay for this role is between $82,000 and $140,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
WalkMe is looking for a Renewal Operations Analyst to join our growing Customer Success (CS) Operations team. The CS Operations team is the right hand of the Customer Success and Renewals organization. Reporting to the Sr. Manager of this team, you'll promote operational integrity in the business and will be a forerunner in identifying trends, challenges, and opportunities. You will help guide our decisions with data-driven analysis and thoughtful recommendations. You'll work with a diverse cast in our Ops organization to help guide the growth and performance of the Renewals team.
What You'll Own
• Global churn forecasting and renewal retention processes
• Analytics; data analysis and reporting for leadership
• RM Dashboard reporting and maintenance
• Building models for predicting renewals and churn based on correlated data
• CS and RM Compensation design, planning and reporting
• Capacity Planning, coverage, and resource allocation
• CS and RM Department and individual performance KPIs & OKRs
• RM Business process & policy development
• RM Methodology enablement & process workflow documentation
• Playbook management; customer health, risk management, expansion, and advocacy
What You Need to Succeed
• Must Have: Experience incorporating customer health insight into early churn warning. Knowledge of best practices in forecasting and ARR retention.
• 5+ years of experience working in Sales operations / CS Operations with a focus in retention and/or renewals.
• Quantitative analysis experience and google sheets/Excel.
• Advanced Salesforce knowledge is required; lightning experience preferred.
• Self-starter with the ability to take ownership while navigating in an ever-shifting environment.
• Preferred : Experience with Clari, Anaplan, working with Deal Desk ( order management), contracts team.
What You'll Love About Us!
• Comprehensive Health Care Coverage for Medical, Dental, and Vision for our Employees and Families, 401(k) with company matching program, Parental Leave programs, and a vacation policy to encourage a healthy work-life balance.
• WalkMe is a remote and hybrid work environment for those who chose to come to regional offices (vaccines required) with frequent in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row!
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more!
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care of You
Our job titles may span more than one career level. The starting base pay for this role is between $82,000 and $140,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
via AngelList
schedule_type: Full-time
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation.
About the Role
WalkMe is looking for an
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation.
About the Role
WalkMe is looking for an experienced and motivated Account Executive to manage sale cycles to ensure WalkMe's continued growth. As a Named Account Executive at WalkMe, you'll report to the Director of Sales and seek new logos and cultivate highly strategic accounts. You'll use Salesforce, Clari, LinkedIn and other applications to run your sales process from introduction to close. You will partner with our Sales Engineering, Account Management, and BDR teams, among others. WalkMe Account Executives lead a consultative sales cycle, based on Value-Selling, across multiple partners and departments within each client.
Strategic Account Executive....will cultivate existing accounts across WalkMe's Named Account segment
What You'll Own
• Manage sales activity and forecasting of revenue in SalesForce.com
• Manage the entire sales process from introduction to close over the phone
• Work with all levels of the target organizations, including senior executives at Enterprise accounts
• Maintain weekly sales forecast and achieve quarterly quota based on annual targets
• Identify and close new sales opportunities within targeted accounts as well existing customers
• Present WalkMe solutions using a value-selling approach and methodology
• ALMOST UNLIMITED TAM / SCOPE OF OPPORTUNITY AT EACH AND EVERY ACCOUNT
What You Need to Succeed
• 10+ years experience in Enterprise SaaS sales
• Experience closing 6-7 figure deals within Fortune 100/500
• Experience engaging at the Executive level across an Enterprise
• Experience navigating complex technical discussions with IT at various levels
• Ability to implement our value-selling methodology
• Experience working with cross functional teams
What you will love about us!
• Comprehensive Health Care Coverage - Medical, Dental, and Vision for Employees and Families, 401(k) with matching program, Parental Leave, and a vacation policy to encourage a healthy work-life balance.
• WalkMe is a hybrid workplace - offices are open for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $125,000 and $200,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
WalkMe focuses on Mobile, Internet, SaaS, Enterprise Software, and Analytics. Their company has offices in New York City, San Francisco, New York, San Francisco Bay Area, and Singapore. They have a large team that's between 501-1000 employees. To date, WalkMe has raised $325M of funding; their latest round was closed on December 2019 at a valuation of $2B.
You can view their website at http://www.walkme.com/ or find them on Twitter, Facebook, and LinkedIn Show more details...
About the Role
WalkMe is looking for an experienced and motivated Account Executive to manage sale cycles to ensure WalkMe's continued growth. As a Named Account Executive at WalkMe, you'll report to the Director of Sales and seek new logos and cultivate highly strategic accounts. You'll use Salesforce, Clari, LinkedIn and other applications to run your sales process from introduction to close. You will partner with our Sales Engineering, Account Management, and BDR teams, among others. WalkMe Account Executives lead a consultative sales cycle, based on Value-Selling, across multiple partners and departments within each client.
Strategic Account Executive....will cultivate existing accounts across WalkMe's Named Account segment
What You'll Own
• Manage sales activity and forecasting of revenue in SalesForce.com
• Manage the entire sales process from introduction to close over the phone
• Work with all levels of the target organizations, including senior executives at Enterprise accounts
• Maintain weekly sales forecast and achieve quarterly quota based on annual targets
• Identify and close new sales opportunities within targeted accounts as well existing customers
• Present WalkMe solutions using a value-selling approach and methodology
• ALMOST UNLIMITED TAM / SCOPE OF OPPORTUNITY AT EACH AND EVERY ACCOUNT
What You Need to Succeed
• 10+ years experience in Enterprise SaaS sales
• Experience closing 6-7 figure deals within Fortune 100/500
• Experience engaging at the Executive level across an Enterprise
• Experience navigating complex technical discussions with IT at various levels
• Ability to implement our value-selling methodology
• Experience working with cross functional teams
What you will love about us!
• Comprehensive Health Care Coverage - Medical, Dental, and Vision for Employees and Families, 401(k) with matching program, Parental Leave, and a vacation policy to encourage a healthy work-life balance.
• WalkMe is a hybrid workplace - offices are open for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $125,000 and $200,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role.
WalkMe focuses on Mobile, Internet, SaaS, Enterprise Software, and Analytics. Their company has offices in New York City, San Francisco, New York, San Francisco Bay Area, and Singapore. They have a large team that's between 501-1000 employees. To date, WalkMe has raised $325M of funding; their latest round was closed on December 2019 at a valuation of $2B.
You can view their website at http://www.walkme.com/ or find them on Twitter, Facebook, and LinkedIn Show more details...
via Lever
schedule_type: Full-time
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation.
About the Role
WalkMe is looking for an
WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize the promise of technology in today's overwhelming digital world. Through WalkMe's guidance, engagement, insights, and automation, employees are more efficient, executives have better visibility into digital usage, and organizations maximize the full value of their digital assets to empower digital... transformation.
About the Role
WalkMe is looking for an experienced and motivated Account Executive to manage sale cycles to ensure WalkMe's continued growth. As a Named Account Executive at WalkMe, you'll report to the Director of Sales and seek new logos and cultivate highly strategic accounts. You'll use Salesforce, Clari, LinkedIn and other applications to run your sales process from introduction to close. You will partner with our Sales Engineering, Account Management, and BDR teams, among others. WalkMe Account Executives lead a consultative sales cycle, based on Value-Selling, across multiple partners and departments within each client.
Strategic Account Executive....will cultivate existing accounts across WalkMe's Named Account segment
What You'll Own
• Manage sales activity and forecasting of revenue in SalesForce.com
• Manage the entire sales process from introduction to close over the phone
• Work with all levels of the target organizations, including senior executives at Enterprise accounts
• Maintain weekly sales forecast and achieve quarterly quota based on annual targets
• Identify and close new sales opportunities within targeted accounts as well existing customers
• Present WalkMe solutions using a value-selling approach and methodology
• Owns top accounts, including Microsoft
• ALMOST UNLIMITED TAM / SCOPE OF OPPORTUNITY AT EACH AND EVERY ACCOUNT
What You Need to Succeed
• 10+ years experience in Enterprise SaaS sales (Experience with Microsoft preferred)
• Experience closing 6-7 figure deals within Fortune 100/500
• Experience engaging at the Executive level across an Enterprise
• Experience navigating complex technical discussions with IT at various levels
• Ability to implement our value-selling methodology
• Experience working with cross functional teams
What you will love about us!
• Comprehensive Health Care Coverage - Medical, Dental, and Vision for Employees and Families, 401(k) with matching program, Parental Leave, and a vacation policy to encourage a healthy work-life balance.
• WalkMe is a hybrid workplace - offices are open for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $125,000 and $200,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
About the Role
WalkMe is looking for an experienced and motivated Account Executive to manage sale cycles to ensure WalkMe's continued growth. As a Named Account Executive at WalkMe, you'll report to the Director of Sales and seek new logos and cultivate highly strategic accounts. You'll use Salesforce, Clari, LinkedIn and other applications to run your sales process from introduction to close. You will partner with our Sales Engineering, Account Management, and BDR teams, among others. WalkMe Account Executives lead a consultative sales cycle, based on Value-Selling, across multiple partners and departments within each client.
Strategic Account Executive....will cultivate existing accounts across WalkMe's Named Account segment
What You'll Own
• Manage sales activity and forecasting of revenue in SalesForce.com
• Manage the entire sales process from introduction to close over the phone
• Work with all levels of the target organizations, including senior executives at Enterprise accounts
• Maintain weekly sales forecast and achieve quarterly quota based on annual targets
• Identify and close new sales opportunities within targeted accounts as well existing customers
• Present WalkMe solutions using a value-selling approach and methodology
• Owns top accounts, including Microsoft
• ALMOST UNLIMITED TAM / SCOPE OF OPPORTUNITY AT EACH AND EVERY ACCOUNT
What You Need to Succeed
• 10+ years experience in Enterprise SaaS sales (Experience with Microsoft preferred)
• Experience closing 6-7 figure deals within Fortune 100/500
• Experience engaging at the Executive level across an Enterprise
• Experience navigating complex technical discussions with IT at various levels
• Ability to implement our value-selling methodology
• Experience working with cross functional teams
What you will love about us!
• Comprehensive Health Care Coverage - Medical, Dental, and Vision for Employees and Families, 401(k) with matching program, Parental Leave, and a vacation policy to encourage a healthy work-life balance.
• WalkMe is a hybrid workplace - offices are open for those who chose to come (vaccines required) with in-person and virtual social activities to promote positive employee engagement
• WalkMe is recognized as a Star Performer in DAP for the 2nd year in a row
• WalkMe helps international companies such as: IBM, LinkedIn, Walgreens, Microsoft, Adobe, Hershey's, Quest Diagnostics and more
At WalkMe, we approach Diversity, Equity and Inclusion (DEI) with the same level of collaboration, innovation and accountability that we bring to the rest of our business. We believe in the value of diversity and are committed to ensuring an equitable and inclusive workplace where every employee has an equal opportunity to achieve success.
We've made this commitment not only because it's the right thing to do, but also because we know that having diverse perspectives, experiences and identities on our team helps us to better meet the diverse needs of our global clients. While we're not yet where we want to be, our goal is to create a workplace as fair and inclusive as our business is category defining. And at WalkMe, we achieve our goals.
How We'll Take Care Of You
Our job titles may span more than one career level. The starting base pay for this role is between $125,000 and $200,000. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, benefits, and RSUs as part of our competitive total rewards package.
TO ALL RECRUITMENT AGENCIES: WalkMe does not accept agency resumes. Please do not forward resumes to WalkMe employees or any other company location. WalkMe is not responsible for any fees related to unsolicited resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with the Company for this specific role Show more details...
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