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Wolters Kluwer
Wolters Kluwer is a leading global information services provider, delivering high-quality solutions in the areas of legal, tax, accounting, finance, and healthcare. Their website provides access to a range of products and services for professionals and practitioners in these fields. The site offers information and resources on industry trends and developments, expert analysis and insights, and innovative technology solutions. Visitors can explore their extensive product portfolio, learn about events and training programs, and access customer support. With a commitment to quality and customer satisfaction, Wolters Kluwer is a trusted partner for professionals seeking reliable and efficient solutions.
James.Mallett@wolterskluwer.comwesternbankers.comE-Sign Wolters Kluwer E-Sign is an electronic signature solution built with the banking industry in mind so you know it’s secure and compliant.
Trusted by 90 of Accounting Today's Top 100 Firms. Featuring the most up-to-date and critical information delivered in an easy-to-find format. All the answers you need on the latest tax topics.shoptax.wolterskluwer.comWolters Kluwer introduces CCH Axcess™ Marketplace to accelerate third-party technology integrations with its cloud-based expert solution.
As a global company, having a diverse workforce from different backgrounds, nationalities, age, expertise, and talent is central to our work.wolterskluwer.comAt Wolters Kluwer, we celebrate World Values Day annually to recognize the significance of our company’s values and as a reminder to uphold them every day.
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EncryptedSite is Encrypted
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CountryHosted in United States
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CityBoardman, Oregon
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Latitude\Longitude45.8491 / -119.714 Google Map
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Traffic rank#9,083 Site Rank
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Site age27 yrs old
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Site Owner informationWhois info
Website is Safe
Site is not blacklisted
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Stock priceWKL,WKL,WKL,102.25 EUR,+0.9 (0.89%),+0.9 (0.89%),+0.9 (0.89%)
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Traded asEuronext Amsterdam,:,WKL,AEX,component
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Founded1968
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HeadquartersAlphen aan den Rijn,, Netherlands (global),Philadelphia,, United States (corporate)
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Key peopleNancy McKinstry
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Number of employees19,200 (2020)
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ProductsHealth, corporate services, finance, tax, accounting, law and regulatory software, services, workflow tools and publications
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Revenue€4.6 billion (2020)
Traffic rank
#9,083
#9,083
Site age
27 yrs
27 yrs
Location
United States
United States
Popular Questions for Wolters Kluwer
Newest job postings for Wolters Kluwer
via Recruit.net
posted_at: 1 day agoschedule_type: Full-time
This position is a US-Based, 100% Remote position.
Wolters Kluwer (http://www.wolterskluwer.com/) is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently... deliver results to their clients, and succeed in an ever
This position is a US-Based, 100% Remote position.
Wolters Kluwer (http://www.wolterskluwer.com/) is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently... deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help them get it right.
CT Corporation
Within Wolters Kluwer, CT Corporation (https://ct.wolterskluwer.com/) contains our expert information services businesses that serve large corporations, small businesses and law firms specializing in incorporation and legal business compliance solutions and clearance and protection solutions for trademark and brand professionals.
Job Description Summary
Provides customers and sales reps with technical product advice and demo support during pre-sales discussions. Should be able to solve complex sales support problems. Answers prospects and salespeople’s detailed product questions. Prepares and performs detailed product demonstrations and product prototypes for prospects. May provide installation support and post-sales consulting. Operates under minimal supervision, with wide latitude for independent action.
Responsible for providing support to the sales representatives with a variety of tasks such as account maintenance, invoicing, creating customer facing reports and customized training on CT’s website and SOP Hub. This position works with limited supervision where no instructions are given for routine work and general supervision is given for new lines of work or special assignments.
Essential Duties/Responsibilities
+ Creates and maintains a wide variety of ongoing documentation and reports to enhance the customer experience and support potential sales opportunities and retention.
+ Maintains confidentiality of top-level confidential and proprietary information.
+ Establishes strong working relationships with team members, departments, and customers to understand needs, communicate mutual expectations, conveys confidence, monitors satisfaction, and stays informed about issues, resolutions, and progress.
+ Provides tools, resources, services, and analysis to enable team members to perform their jobs more effectively and focus on customers.
+ Documents processes with accurate, user-friendly content to support the needs of customers with customer-facing deliverables in a variety of formats and media.
+ Resource to the Senior Field Sales Executive and the customer in addressing and resolving billing issues, invoicing questions, XSOP invoicing, quarterly invoicing, review of annual customer representation invoicing for accuracy, prepare and send monthly invoicing statements
+ Supports and follows up on collections efforts
+ Research unapplied funds, submit CART requests and work closely with AP to apply or refund as necessary
+ Manage account maintenance including handling complex delivery instruction changes and viewing rights
+ Creating customer facing reports including, but not limited to SOP, utilization of CT services
+ Obtains customer CORE audits and reformats for customer on an annual basis
+ Obtains Company Book for Sales and Customer as needed
+ Supports customer delivery instruction maintenance
+ Completes customer training on customer tools (i.e. CTAdvantage, SOP Hub)
+ Uses CT systems, tools and resources (ARROW, JDE, Salesforce.com, Tableau, ctadvantage.com, SOP Hub, BL Hub) to input data, update information, generate reports and complete work.
Other Duties
Performs other duties as requested by Supervisor.
Job Qualifications
Education
Minimum: High school diploma OR, equivalent.
Preferred: Minimum 2-year post-secondary education such as an Associate degree in communications, or equivalent related work experience.
Experience
Minimum Experience: 3+ years of related experience, OR equivalent.
Preferred:
+ Prior experience in sales and/or customer service
+ Prior experience with SalesForce.com.
Tools:
+ Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Adobe Acrobat, Access Database)
+ Sales Management Software.
Other Knowledge, Skills, Abilities or Certifications:
Preferred:
+ Demonstrates the highest levels of integrity, honesty and confidentiality.
+ Strong customer focus—dedicated to meeting the expectations and requirements of internal and external customers, acts with customer in mind, and establishes and maintains effective working relationships with customers.
+ Strong planning skills—can accurately scope out length and difficulty of tasks/projects, set objectives and goals, break work down into steps, develop schedules, anticipate and adjust for problems and roadblocks, measure performance against goals, and evaluate results.
+ Exercises initiative and utilizes good business judgment and strong planning skills in prioritizing items for attention and action with minimal day-to-day supervision.
+ Strong interpersonal communication skills to interact with senior management, staff, colleagues, cross-functional teams, and customers.
+ Strong analytical and creative problem-solving skills.
+ Adaptable to dynamic and changing environment.
+ The ability to “wow” her/his teammates and customers and to act as a model for initiative to others by consistently pushing the performance envelope.
Travel Requirements
+ Minimal travel required, if any.
\#LI-Remote
Compensation:
Target salary range CA, CT, CO, NY, WA:: $90,700-$126,850
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status Show more details...
Wolters Kluwer (http://www.wolterskluwer.com/) is a global leader in professional information services. Professionals in the areas of legal, business, tax, accounting, finance, audit, risk, compliance and healthcare rely on Wolters Kluwer's market leading information-enabled tools and software solutions to manage their business efficiently... deliver results to their clients, and succeed in an ever more dynamic world. Every day, our customers make critical decisions to help save lives, improve the way we do business, and build better judicial and regulatory systems. We help them get it right.
CT Corporation
Within Wolters Kluwer, CT Corporation (https://ct.wolterskluwer.com/) contains our expert information services businesses that serve large corporations, small businesses and law firms specializing in incorporation and legal business compliance solutions and clearance and protection solutions for trademark and brand professionals.
Job Description Summary
Provides customers and sales reps with technical product advice and demo support during pre-sales discussions. Should be able to solve complex sales support problems. Answers prospects and salespeople’s detailed product questions. Prepares and performs detailed product demonstrations and product prototypes for prospects. May provide installation support and post-sales consulting. Operates under minimal supervision, with wide latitude for independent action.
Responsible for providing support to the sales representatives with a variety of tasks such as account maintenance, invoicing, creating customer facing reports and customized training on CT’s website and SOP Hub. This position works with limited supervision where no instructions are given for routine work and general supervision is given for new lines of work or special assignments.
Essential Duties/Responsibilities
+ Creates and maintains a wide variety of ongoing documentation and reports to enhance the customer experience and support potential sales opportunities and retention.
+ Maintains confidentiality of top-level confidential and proprietary information.
+ Establishes strong working relationships with team members, departments, and customers to understand needs, communicate mutual expectations, conveys confidence, monitors satisfaction, and stays informed about issues, resolutions, and progress.
+ Provides tools, resources, services, and analysis to enable team members to perform their jobs more effectively and focus on customers.
+ Documents processes with accurate, user-friendly content to support the needs of customers with customer-facing deliverables in a variety of formats and media.
+ Resource to the Senior Field Sales Executive and the customer in addressing and resolving billing issues, invoicing questions, XSOP invoicing, quarterly invoicing, review of annual customer representation invoicing for accuracy, prepare and send monthly invoicing statements
+ Supports and follows up on collections efforts
+ Research unapplied funds, submit CART requests and work closely with AP to apply or refund as necessary
+ Manage account maintenance including handling complex delivery instruction changes and viewing rights
+ Creating customer facing reports including, but not limited to SOP, utilization of CT services
+ Obtains customer CORE audits and reformats for customer on an annual basis
+ Obtains Company Book for Sales and Customer as needed
+ Supports customer delivery instruction maintenance
+ Completes customer training on customer tools (i.e. CTAdvantage, SOP Hub)
+ Uses CT systems, tools and resources (ARROW, JDE, Salesforce.com, Tableau, ctadvantage.com, SOP Hub, BL Hub) to input data, update information, generate reports and complete work.
Other Duties
Performs other duties as requested by Supervisor.
Job Qualifications
Education
Minimum: High school diploma OR, equivalent.
Preferred: Minimum 2-year post-secondary education such as an Associate degree in communications, or equivalent related work experience.
Experience
Minimum Experience: 3+ years of related experience, OR equivalent.
Preferred:
+ Prior experience in sales and/or customer service
+ Prior experience with SalesForce.com.
Tools:
+ Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Adobe Acrobat, Access Database)
+ Sales Management Software.
Other Knowledge, Skills, Abilities or Certifications:
Preferred:
+ Demonstrates the highest levels of integrity, honesty and confidentiality.
+ Strong customer focus—dedicated to meeting the expectations and requirements of internal and external customers, acts with customer in mind, and establishes and maintains effective working relationships with customers.
+ Strong planning skills—can accurately scope out length and difficulty of tasks/projects, set objectives and goals, break work down into steps, develop schedules, anticipate and adjust for problems and roadblocks, measure performance against goals, and evaluate results.
+ Exercises initiative and utilizes good business judgment and strong planning skills in prioritizing items for attention and action with minimal day-to-day supervision.
+ Strong interpersonal communication skills to interact with senior management, staff, colleagues, cross-functional teams, and customers.
+ Strong analytical and creative problem-solving skills.
+ Adaptable to dynamic and changing environment.
+ The ability to “wow” her/his teammates and customers and to act as a model for initiative to others by consistently pushing the performance envelope.
Travel Requirements
+ Minimal travel required, if any.
\#LI-Remote
Compensation:
Target salary range CA, CT, CO, NY, WA:: $90,700-$126,850
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status Show more details...
via Salary.com
posted_at: 4 days agoschedule_type: Part-time
Requires basic technical knowledge of theories, principles and concepts within software test automation. and is familiar with testing tools. Works under instruction, guidance and direction from more senior team members. Is able to write automation scripts using existing framework/tools and performs structured work assignments. Applies general knowledge of business and industry through education... or experience. Responsible for output in the area
Requires basic technical knowledge of theories, principles and concepts within software test automation. and is familiar with testing tools. Works under instruction, guidance and direction from more senior team members. Is able to write automation scripts using existing framework/tools and performs structured work assignments. Applies general knowledge of business and industry through education... or experience. Responsible for output in the area of testing to appropriate time and quality targets and needs to follow agile scrum processes as specified by the team. Plans and prioritizes own work, and meets agreed timescales. About Us Wolters Kluwer is a global provider of professional information, software solutions, and services for clinicians, nurses, accountants, lawyers, and tax, finance, audit, risk, compliance, and regulatory sectors. For 180 years, Wolters Kluwer has been innovating the way professionals and businesses work. Our employees are at the cornerstone of bringing our vision to life. Our pursuit of excellence coupled with the pride we take in our work, enables our customers to solve their most critical problems. At Wolters Kluwer we encourage you to be your unique self, bring your ideas to life, learn, develop, and thrive. We offer you a world of endless opportunities. Join us and build a brighter future! Wolters Kluwer reported 2022 annual revenues of €5.5 billion. The group serves customers in over 180 countries, maintains operations in over 40 countries, and employs approximately 20,000 people worldwide. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices. For more information about our solutions and organization, visit www.wolterskluwer.com, follow us on Twitter, Facebook, and LinkedIn. Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status. GDPR Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy & Cookies page
Show more details...
via JobLeads
posted_at: 2 days agoschedule_type: Full-time
Marketing Associate Director - Value Insights Program page is loaded Marketing Associate Director - Value Insights Program
Apply locations USA - Waltham, MA USA-MI-Work from Home USA-MD-Work from Home USA-MA-Work from Home USA-IL-Work from Home time type Full time posted on Posted 4 Days Ago job requisition id R0034400
...
R0034400
Marketing Associate Director, Value Insights Program
Waltham, MA or Remote in the U.S.
The Marketing Associate Director
Marketing Associate Director - Value Insights Program page is loaded Marketing Associate Director - Value Insights Program
Apply locations USA - Waltham, MA USA-MI-Work from Home USA-MD-Work from Home USA-MA-Work from Home USA-IL-Work from Home time type Full time posted on Posted 4 Days Ago job requisition id R0034400
...
R0034400
Marketing Associate Director, Value Insights Program
Waltham, MA or Remote in the U.S.
The Marketing Associate Director – Value Insights Program, is responsible for developing a global program grounded in audience insights that communicate the value and perspective of Clinical Effectiveness (CE), part of Wolters Kluwer Health.
As a market leader in Clinical Decision Support, the CE portfolio is well known and respected across multiple market segments. In support of this market leading position, this role will define Value Insights across multiple buying segments—to tie the value and impact of our solutions more tightly to market trends and pain points of our buyers.
This role will guide the creation of content and messaging programs, and includes development and program execution through influencers, 3rd party organization, and relevant industry groups. This role will also work closely with the press and analyst relations lead to ensure consistency of market value message and impact. Reporting to the Global Audience Marketing Director, this senior leader will have a deep understanding of the CE strategy, portfolio solutions, audience messaging, with a focus on non-clinical buyers. This role will implement the Value Insights Program to increase brand impact and value perception of CE Solutions, supporting customer engagement and growth goals.
This role will manage a cohesive approach of executing this strategy through key channels and adopting best practices by establishing a methodology based on learning, data, and insights. Core to the program and strategy is capturing and conveying CE’s voice, and storytelling around key audience care-abouts, and leveraging the customer voice where relevant. In this capacity, this role will work closely with the customer experience and field sales teams.
This role will unify market value messaging programs into a global measurable framework for CE, including establishing a KPI’s, and a process of management and communication across teams in Provider, Commercial, and International segments. In this capacity, this role will work closely with executive leadership and GTM teams, including product, editorial, and engineering, and be instrumental in collaborating with the Wolters Kluwer Health communications team.
ESSENTIAL DUTIES & RESPONSIBILITIES
As a key Programs leader in CE marketing, this role will work closely with the content team, revenue marketing, digital experience, and partner with product marketing to ensure cohesion in market messaging. Duties and responsibilities include:
• Develop the CE global value insights program, and coordinate execution across CE and Health teams.
• Be deeply aware of and trained on CE’s buying journey and audience key messaging framework across segments, with focus on non-clinical buyers.
• Create, manage, and measure strategic content campaigns.
• Manage channel activation of value content programs.
• Utilize communication programs, partners, and customer stories to support CE’s value message and reputation.
• Build a global process of management to coordinate program across market segment teams.
• Define and manage program KPI’s.
• Work in tight collaboration with the Wolters Kluwer Health team to contribute to Health’s communication programs with CE messages, proof points, and content.
• Manage program resources, budget and operations.
• Partner with third parties and agencies to research and adapt trends and insights.
Other Duties:
• Anticipates business and industry issues and recommends key inputs to CE’s three-year plan.
• Communicates complex ideas (internally and externally) and drives adoption of different points of view grounded in data.
• Manage and monitor program and campaign performance against scorecards and KPIs, and recommend optimization.
• Performs other duties as assigned.
QUALIFICATIONS
Education: Bachelor’s degree or equivalent experience required.
Required Experience:
• Minimum of 10 years of broad marketing experience, with a history of addressing the needs of a large multi-product portfolio that serves the needs of multiple customer personas via content creation.
• Minimum of 5 years of experience in healthcare/healthcare IT preferred.
• Strong analytical skills, research orientation, and experience transforming a vision into an operational plan.
• Experience developing global campaigns and executing through a multi-regional model.
• Exposure to account-based marketing and digital marketing capabilities.
Preferred Experience, Knowledge and Abilities:
• Excellent communicator and writer with an easy ability to transform ideas and innovations into compelling, impactful audience messages that grab the attention of our markets.
• A collaborative leader that can draw teams together toward common goals and ambitions.
• Ability to prioritize among many competing alternatives and plans, balance internal function needs with business priorities.
• Demonstrated ability to achieve results working cross-functionally with sales, marketing and product teams.
• Proven success driving marketing strategies and plans.
• Team management experience a plus.
Other Knowledge, Skills, Abilities or Certifications:
• Presence – Executive presence, working effectively with senior leadership at Wolters Kluwer, but able to roll up his/her sleeves and work effectively with all levels of the organization
• Strategic Focus – The ability to see the whole picture and implement the changes today that will lead to the integrated, efficient organization desired in the future
• Commitment – A trusted partner to global Sales Leaders, Product leadership and Editorial teams
• Communication – The ability to plan and deliver oral and written communications that are impactful and persuasive with their intended audiences. Everyday skills that allow for open and honest communication across the team and organization. Articulate with the ability to generate enthusiasm within the organization
• Business Acumen – Ability to perform with insight, acuteness and intelligence; a builder with a hands-on management style and a high sense of urgency
• Outstanding Work Ethic and Passion – A person with the highest moral and ethical standards, who can be relied upon to always act in the best long-term interests of the company. A personality that embraces and is excited by a challenge
• Strong interpersonal skills – Must be able to lead a multi-disciplinary group that is geographically distributed and newly forming
• Time management – Strong time management and prioritizing skills with the flexibility to recalibrate quickly according to changing requirements
Travel: Up to 20% travel
Work is typical of a normal office environment. As the business is global, sometimes calls/meetings will take place outside of typical local office hours.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.
Similar Jobs (2)
Marketing Manager - Go-to-Market Enablement Programs
locations 9 Locations time type Full time posted on Posted 14 Days Ago Marketing Manager -Digital Programs (Remote)
locations 26 Locations time type Full time posted on Posted 10 Days Ago About Us
Wolters Kluwer (AEX: WKL) is a leading global provider of information, software, and services for professionals. We serve customers in more than 180 countries, operating through four divisions: Health; Tax & Accounting; Governance, Risk & Compliance; and Legal & Regulatory. The Company is committed to helping professionals improve the way they do business and solve complex problems with confidence in an ever-changing world.
The Power of Purpose
0:00 / 1:32
Wolters Kluwer reported 2021 annual revenues of €4.8 billion, employs over 19,000 people worldwide and maintains operations in over 40 countries. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit www.wolterskluwer.com , follow us on Twitter , Facebook , and LinkedIn .
Equal Opportunity Employer
Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
GDPR
Careers Privacy & Cookies
Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy & Cookies page Show more details...
Apply locations USA - Waltham, MA USA-MI-Work from Home USA-MD-Work from Home USA-MA-Work from Home USA-IL-Work from Home time type Full time posted on Posted 4 Days Ago job requisition id R0034400
...
R0034400
Marketing Associate Director, Value Insights Program
Waltham, MA or Remote in the U.S.
The Marketing Associate Director – Value Insights Program, is responsible for developing a global program grounded in audience insights that communicate the value and perspective of Clinical Effectiveness (CE), part of Wolters Kluwer Health.
As a market leader in Clinical Decision Support, the CE portfolio is well known and respected across multiple market segments. In support of this market leading position, this role will define Value Insights across multiple buying segments—to tie the value and impact of our solutions more tightly to market trends and pain points of our buyers.
This role will guide the creation of content and messaging programs, and includes development and program execution through influencers, 3rd party organization, and relevant industry groups. This role will also work closely with the press and analyst relations lead to ensure consistency of market value message and impact. Reporting to the Global Audience Marketing Director, this senior leader will have a deep understanding of the CE strategy, portfolio solutions, audience messaging, with a focus on non-clinical buyers. This role will implement the Value Insights Program to increase brand impact and value perception of CE Solutions, supporting customer engagement and growth goals.
This role will manage a cohesive approach of executing this strategy through key channels and adopting best practices by establishing a methodology based on learning, data, and insights. Core to the program and strategy is capturing and conveying CE’s voice, and storytelling around key audience care-abouts, and leveraging the customer voice where relevant. In this capacity, this role will work closely with the customer experience and field sales teams.
This role will unify market value messaging programs into a global measurable framework for CE, including establishing a KPI’s, and a process of management and communication across teams in Provider, Commercial, and International segments. In this capacity, this role will work closely with executive leadership and GTM teams, including product, editorial, and engineering, and be instrumental in collaborating with the Wolters Kluwer Health communications team.
ESSENTIAL DUTIES & RESPONSIBILITIES
As a key Programs leader in CE marketing, this role will work closely with the content team, revenue marketing, digital experience, and partner with product marketing to ensure cohesion in market messaging. Duties and responsibilities include:
• Develop the CE global value insights program, and coordinate execution across CE and Health teams.
• Be deeply aware of and trained on CE’s buying journey and audience key messaging framework across segments, with focus on non-clinical buyers.
• Create, manage, and measure strategic content campaigns.
• Manage channel activation of value content programs.
• Utilize communication programs, partners, and customer stories to support CE’s value message and reputation.
• Build a global process of management to coordinate program across market segment teams.
• Define and manage program KPI’s.
• Work in tight collaboration with the Wolters Kluwer Health team to contribute to Health’s communication programs with CE messages, proof points, and content.
• Manage program resources, budget and operations.
• Partner with third parties and agencies to research and adapt trends and insights.
Other Duties:
• Anticipates business and industry issues and recommends key inputs to CE’s three-year plan.
• Communicates complex ideas (internally and externally) and drives adoption of different points of view grounded in data.
• Manage and monitor program and campaign performance against scorecards and KPIs, and recommend optimization.
• Performs other duties as assigned.
QUALIFICATIONS
Education: Bachelor’s degree or equivalent experience required.
Required Experience:
• Minimum of 10 years of broad marketing experience, with a history of addressing the needs of a large multi-product portfolio that serves the needs of multiple customer personas via content creation.
• Minimum of 5 years of experience in healthcare/healthcare IT preferred.
• Strong analytical skills, research orientation, and experience transforming a vision into an operational plan.
• Experience developing global campaigns and executing through a multi-regional model.
• Exposure to account-based marketing and digital marketing capabilities.
Preferred Experience, Knowledge and Abilities:
• Excellent communicator and writer with an easy ability to transform ideas and innovations into compelling, impactful audience messages that grab the attention of our markets.
• A collaborative leader that can draw teams together toward common goals and ambitions.
• Ability to prioritize among many competing alternatives and plans, balance internal function needs with business priorities.
• Demonstrated ability to achieve results working cross-functionally with sales, marketing and product teams.
• Proven success driving marketing strategies and plans.
• Team management experience a plus.
Other Knowledge, Skills, Abilities or Certifications:
• Presence – Executive presence, working effectively with senior leadership at Wolters Kluwer, but able to roll up his/her sleeves and work effectively with all levels of the organization
• Strategic Focus – The ability to see the whole picture and implement the changes today that will lead to the integrated, efficient organization desired in the future
• Commitment – A trusted partner to global Sales Leaders, Product leadership and Editorial teams
• Communication – The ability to plan and deliver oral and written communications that are impactful and persuasive with their intended audiences. Everyday skills that allow for open and honest communication across the team and organization. Articulate with the ability to generate enthusiasm within the organization
• Business Acumen – Ability to perform with insight, acuteness and intelligence; a builder with a hands-on management style and a high sense of urgency
• Outstanding Work Ethic and Passion – A person with the highest moral and ethical standards, who can be relied upon to always act in the best long-term interests of the company. A personality that embraces and is excited by a challenge
• Strong interpersonal skills – Must be able to lead a multi-disciplinary group that is geographically distributed and newly forming
• Time management – Strong time management and prioritizing skills with the flexibility to recalibrate quickly according to changing requirements
Travel: Up to 20% travel
Work is typical of a normal office environment. As the business is global, sometimes calls/meetings will take place outside of typical local office hours.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They’re not intended to be an exhaustive list of all duties and responsibilities and requirements.
Similar Jobs (2)
Marketing Manager - Go-to-Market Enablement Programs
locations 9 Locations time type Full time posted on Posted 14 Days Ago Marketing Manager -Digital Programs (Remote)
locations 26 Locations time type Full time posted on Posted 10 Days Ago About Us
Wolters Kluwer (AEX: WKL) is a leading global provider of information, software, and services for professionals. We serve customers in more than 180 countries, operating through four divisions: Health; Tax & Accounting; Governance, Risk & Compliance; and Legal & Regulatory. The Company is committed to helping professionals improve the way they do business and solve complex problems with confidence in an ever-changing world.
The Power of Purpose
0:00 / 1:32
Wolters Kluwer reported 2021 annual revenues of €4.8 billion, employs over 19,000 people worldwide and maintains operations in over 40 countries. The company is headquartered in Alphen aan den Rijn, the Netherlands. Wolters Kluwer shares are listed on Euronext Amsterdam (WKL) and are included in the AEX and Euronext 100 indices.
For more information about our solutions and organization, visit www.wolterskluwer.com , follow us on Twitter , Facebook , and LinkedIn .
Equal Opportunity Employer
Wolters Kluwer and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or any other protected status.
GDPR
Careers Privacy & Cookies
Wolters Kluwer (“we” or “us”) wants to inform you about the ways we process your personal information. In this Privacy & Cookie Notice we explain what personal information we collect, use and disclose. You'll find details related to GDPR and other data privacy policies on our Careers Privacy & Cookies page Show more details...
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