Most recent job postings at wsecu
via LinkedIn posted_at: 2 days agoschedule_type: Full-time
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Card Fraud analyst. Card Fraud Analysts in the Plastic Card Fraud Unit are cross trained to utilize fraud systems and databases for the detection and prevention of ATM and Visa card fraud. Fraud alerts and suspicious transaction activity are reviewed and investigated daily. Investigation of... account activity requires accurate compilation and documentation PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Card Fraud analyst. Card Fraud Analysts in the Plastic Card Fraud Unit are cross trained to utilize fraud systems and databases for the detection and prevention of ATM and Visa card fraud. Fraud alerts and suspicious transaction activity are reviewed and investigated daily.

Investigation of... account activity requires accurate compilation and documentation of facts as information is exchanged between members, retail merchants, and other internal and external parties.

Fraud Analysts will work to achieve four primary business unit objectives:

Financial Objective: Minimize fraud loss to members and PSECU.

Member Objective: Minimize interruption of card services to members.

Process Objective: Fast detection of fraud and consistent application of fraud procedures.

Learning and Growth Objective: Maintain the education requirements of the business unit to improve fraud recognition skills; contribute to the improvement of fraud prevention strategies; and to educate members about fraud detection tools available through PSECU’s self -service channels.

Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, Non-exempt

Schedule: Week 1 Monday-Friday 10am-6pm, Week 2 Monday, Tuesday, Wednesday, Friday 10am-6Pm, Saturday 8am-4pm

This position will be a hybrid model of both in person and remote with the minimum onsite expectation of 20%, or as needed.

Minimum Starting Pay Rate: $20/hr. (commensurate with experience)

Candidate must be bondable and credit worthy.

Duties

DUTIES AND ACCOUNTABILITIES - Essential for this position:
• Reviews fraud alerts and reports generated by computer software (neural networks) and proprietary databases designed to detect fraud.
• Evaluates account activity to validate fraud and implements decisions, to include but not limited to, removal of card limits, application of fund holds, and suspension of account access to minimize interruption of service and fraud loss to members and PSECU.
• Communicates verbally and in writing with members, merchants, and other third parties to validate authenticity of check deposits, availability of funds, transaction activity, or to obtain relevant evidentiary matter for submission to the appropriate authorities.
• Communicates with merchants regarding known fraud and negotiates the cancellation of pending sales, gift cards or shipment of merchandise.
• Communicates backlogs in workflow, changes in fraud patterns, and/or processing inefficiencies to management, and recommends modification of fraud prevention strategies, policies or procedures
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via LinkedIn posted_at: 2 days agoschedule_type: Full-time
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Business Operations Analyst. This position drives change and operational effectiveness throughout Revenue Growth and Lending (RGL). Supports RGL operations through the use of business analysis, project management, and financial analysis. Benefits: We offer a competitive salary, excellent... benefits and a great work environment. Along with excellent PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Business Operations Analyst. This position drives change and operational effectiveness throughout Revenue Growth and Lending (RGL). Supports RGL operations through the use of business analysis, project management, and financial analysis.

Benefits: We offer a competitive salary, excellent... benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, Exempt

Schedule: Monday-Friday – 8:00am-4:00pm

This position will be a hybrid model of both in person and remote with the minimum onsite expectation of 40%, or as needed.

Minimum Starting Pay Rate: (Commensurate with experience)

Duties

DUTIES AND ACCOUNTABILITIES - Essential for this position:
• Responsible for the coordination of application and system requirements for all new and existing lending systems and other applications and solutions related to RGL.
• Responsible for testing and coordinating testing and production releases with operational areas. Aids in training associated with RGL Systems.
• Compare RGL data and processes with industry standards and best practices for operational effectiveness throughout RGL. Disseminate information to operational managers and identify areas of business process improvement to inspire change throughout RGL.
• Works with internal and external customers and IT to partner, develop, and analyze business intelligence needs. Provides input to business requirements for the design of solutions. Designs department-wide views and custom reports. May perform analysis for a wide range of requests using data in different formats and from various platforms.
• Perform quality assurance of departmental work product to ensure adherence to PSECU and RGL policy and procedures by Member Service Representatives and systems, as necessary. Work with operational managers to document and eliminate any deficiencies found during the quality assurance process. Work with operational managers to correct issues from occurring in an ongoing basis.

Minimum Experience

MINIMUM / PREFERRED EXPERIENCE AND EDUCATION:

Bachelor’s degree in Finance, Accounting, Economics, Management or Mathematics,

And four years’ experience in varied Project Management or Operations Management,

And two years’ experience in data analysis and development of recommendations for solutions,

Or any equivalent combination of experience and education.

Proficient with Business Intelligence software, workforce management software and SQL
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via LinkedIn posted_at: 25 days agoschedule_type: Full-time
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Senior Credit Risk Officer who is responsible for developing and implementing policies and procedures that help reduce the credit risk within the organization. This role is responsible for implementing strategic solutions to promote loan and revenue growth while maintaining portfolio quality and... mitigating risk. This position is responsible for PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Senior Credit Risk Officer who is responsible for developing and implementing policies and procedures that help reduce the credit risk within the organization. This role is responsible for implementing strategic solutions to promote loan and revenue growth while maintaining portfolio quality and... mitigating risk. This position is responsible for monitoring and maintaining credit risk processes for PSECU in Consumer Lending.

Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, Exempt

Schedule: Monday - Friday, 8:00am - 4:00pm or 9:00am - 5:00pm. This is a hybrid schedule.

Minimum Starting Payrate: (Commensurate with experience)

Candidate must be bondable and credit worthy.

DUTIES AND ACCOUNTABILITIES - Essential For This Position
• Responsible for monitoring and reporting on the credit union loan portfolio as it relates to but not limited to credit scoring and modeling, portfolio performance, delinquency and charge off rates, risk-based pricing design, and score and decision model effectiveness in Consumer Lending.
• Reviews and reports trends within the portfolio and analyze effects of process and product changes to gauge profitability and effectiveness. Provide recommendations to both credit and product/process changes based upon the overall analysis of the portfolio. Manage the necessary changes necessitated by these recommendations.
• Responsible for developing and maturing credit risk management functions to include but not limited to analysis, development, configuration and maintenance of sophisticated loan scoring and decisioning models, underwriting guidelines, lending rules, and establishment and ongoing maintenance of credit risk management standards, policies and procedures.
• Ensures RGL is making informed decisions to balance lending growth and risk while ensuring methodology is tracked and documented. Prepares recommendations and justifications for changes in RGL credit risk strategies in Consumer Lending.
• Responsible for ongoing monitoring and maintenance of decisioning models. Continuous expansion of knowledge relating to credit scoring, credit bureaus, score models, and auxiliary scores including artificial intelligence (AI) and machine learning models to effectively monitor & analyze trends and model potential changes to score models and thresholds. Ensure continual reviews and reports are created within the unit to monitor trends.
• Develop and apply methodologies for predictive analysis regarding underwriting and process changes throughout the department, and present results and recommendations to senior management.
• Works with the CRM team, Collections, and Finance on forecasting models and ongoing forecasting of delinquency and charge-off.

Minimum Experience

MINIMUM / PREFERRED EXPERIENCE AND EDUCATION:
• Bachelor’s degree,
• Experience working in credit risk role,
• Five years’ experience in Lending,
• Or any equivalent combination of experience and education.
• Masters’ Degree Preferred
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via ZipRecruiter posted_at: 1 day agoschedule_type: Full-timesalary: 20 an hour
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Loan Application Analyst to provide superior service to all member callers by assisting with phone loan application entry, providing product knowledge, and processing loan applications. Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with... excellent medical and retirement programs and a generous PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Loan Application Analyst to provide superior service to all member callers by assisting with phone loan application entry, providing product knowledge, and processing loan applications.

Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with... excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, Non-exempt

Schedule: Monday - Friday 7:55am-3:55pm, Saturday 8:55AM- 4:55PM - Day off will be determined

Onsite 20% #LI-HYBRID

Minimum Starting Pay Rate: $20/hr. (Commensurate with Experience)

DUTIES AND ACCOUNTABILITIES - Essential for this position:
• Assist with general information, member inquiries, general real estate questions, loan maintenance, product/system/procedure testing, and loan application calls, chats and emails, in a call center environment.
• Process and analyze all loan product applications, such as auto loans (including loan applications submitted by CUDL program participants), Signature Loans, Visa Loans (including Secured Visas), Home Equity Loans, Real Estate Equity Loans etc.
• Processes loan applications, using analysis and interpretation of facts and understanding of federal and state regulations, credit union policy/procedures and secondary market guidelines for all real estate loans, conforming or non-conforming loans.
• Supports other areas of Credit Services as needed. May assist in the daily operational work flow of the Consumer Loan Administration and Processing Units, Indirect consumer lending unit, and in the Real Estate Processing/Servicing Units.
• Qualify vehicles for value to determine PSECU’s maximum loan amount.
• Performs in-depth review of appraisals on collateral property to determine its correctness and acceptability. Requests corrections/additional comments from appraiser, as needed.
• Communicate with members, auto dealerships, outside vendors (such as realtors, builders, settlement agents, etc.) and financial institutions to acquire information necessary to complete loan processing.
• Provides detailed comments in reference to conversations with members, realtors, dealers, appraisers, etc., concerning all loans.
• Reviews reports for needed follow-up calls to members and vendors for outstanding items.
• Prints and reviews documents and prepares for mailing.
• Process Line of Credit re-evaluations and reconsiderations of loan denials/decisions/suspensions
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via ZipRecruiter posted_at: 1 day agoschedule_type: Full-timesalary: 20 an hour
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Collection Support to assist members and reduce delinquency and charge offs for delinquent consumer loans in accordance with current credit union policies and procedures and in compliance with all collection-related laws and regulations in a fast paced, call center environment. Consumer Debt... Collectors resolve or prevent further delinquency and PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Collection Support to assist members and reduce delinquency and charge offs for delinquent consumer loans in accordance with current credit union policies and procedures and in compliance with all collection-related laws and regulations in a fast paced, call center environment. Consumer Debt... Collectors resolve or prevent further delinquency and charge off of accounts by contacting and working with members and if necessary, perform functions related to the removal of services and charging off loan balances. This position also includes supporting auto collection efforts as needed, share collections, judgments, writs, sheriff sales, charge off collection, assessment of vender performance, disability claims and other administrative support.

Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, nonexempt

Schedule: 10am-6pm Monday - Friday, Every other Saturday 8am-4pm. When working Saturday, Wednesday will be off

This is a hybrid schedule working remotely with minimum onsite expectation of 20%.

Minimum Starting Pay Rate: $20.00/hr (Commensurate with experience)

Candidate must be bondable and credit worthy.

DUTIES AND ACCOUNTABILITIES - Essential for this position:
• * Answer incoming member or member-related contacts (phone calls, emails, faxes, etc.), work Collection queues and make outbound member calls.
• Analyze and maintain all past due and delinquent accounts as assigned and in accordance with current policies and procedures, laws and regulations.
• Process legal collections work.
• Research and analyze accounts in Core Member Processing, the collections software and possibly other sources including spreadsheets and reports.
• Determine a suitable collection solution to secure a satisfactory resolution to all repayment problems in accordance with current policies and procedures.
• Understand and ensure compliance with Department of Banking standards, Fair Debt Collections Practices Act, PA Civil Procedure, PA UCC, Motor Vehicle Sales Act, Regulation Z, Fair Credit Reporting Act, SCRA and other laws or regulations that apply.
• Document all collection activity accurately for potential and actual delinquent accounts.
• Discuss potential eligibility for extension agreements, reduced and deferred loan payments with members. Refer requests to the Credit Committee. Process necessary paperwork and perform necessary account maintenance
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via LinkedIn posted_at: 18 days agoschedule_type: Full-time
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Loan Application Analyst to provide superior service to all member callers by assisting with phone loan application entry, providing product knowledge, and processing loan applications. Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with... excellent medical and retirement programs and a generous PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking a Loan Application Analyst to provide superior service to all member callers by assisting with phone loan application entry, providing product knowledge, and processing loan applications.

Benefits: We offer a competitive salary, excellent benefits and a great work environment. Along with... excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, Non-exempt

Schedule: Monday - Friday 7:55am-3:55pm, Saturday 8:55AM- 4:55PM - Day off will be determined

Onsite 20%

Minimum Starting Pay Rate: $20/hr. (Commensurate with Experience)

Duties

DUTIES AND ACCOUNTABILITIES - Essential for this position:
• Assist with general information, member inquiries, general real estate questions, loan maintenance, product/system/procedure testing, and loan application calls, chats and emails, in a call center environment.
• Process and analyze all loan product applications, such as auto loans (including loan applications submitted by CUDL program participants), Signature Loans, Visa Loans (including Secured Visas), Home Equity Loans, Real Estate Equity Loans etc.
• Processes loan applications, using analysis and interpretation of facts and understanding of federal and state regulations, credit union policy/procedures and secondary market guidelines for all real estate loans, conforming or non-conforming loans.
• Supports other areas of Credit Services as needed. May assist in the daily operational work flow of the Consumer Loan Administration and Processing Units, Indirect consumer lending unit, and in the Real Estate Processing/Servicing Units.
• Qualify vehicles for value to determine PSECU’s maximum loan amount.
• Performs in-depth review of appraisals on collateral property to determine its correctness and acceptability. Requests corrections/additional comments from appraiser, as needed.
• Communicate with members, auto dealerships, outside vendors (such as realtors, builders, settlement agents, etc.) and financial institutions to acquire information necessary to complete loan processing.
• Provides detailed comments in reference to conversations with members, realtors, dealers, appraisers, etc., concerning all loans.
• Reviews reports for needed follow-up calls to members and vendors for outstanding items.
• Prints and reviews documents and prepares for mailing.
• Process Line of Credit re-evaluations and reconsiderations of loan denials/decisions/suspensions
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via ZipRecruiter posted_at: 1 day agoschedule_type: Full-timesalary: 20 an hour
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking an Indirect Loan Processor to processes vehicle loan applications submitted by indirect program participants completing loan funding. Assists with handling dealer and member inquiries as they relate to all aspects of the indirect lending program. Benefits: We offer a competitive salary, excellent... benefits and a great work environment. Along with PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking an Indirect Loan Processor to processes vehicle loan applications submitted by indirect program participants completing loan funding. Assists with handling dealer and member inquiries as they relate to all aspects of the indirect lending program.

Benefits: We offer a competitive salary, excellent... benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, nonexempt

Schedule: Monday-Friday – 9am-5pm. This is a hybrid schedule working remotely with minimum onsite expectation of 20%.

Minimum Starting Pay Rate: $20.00/hr (Commensurate with experience)

Candidate must be bondable and credit worthy.

PRIMARY DUTIES AND ACCOUNTABILITIES - Essential for this position:
• Verify documentation for completeness by indirect program participants including third-party refinance companies and other vendors.
• Follows up with dealerships, members, and other necessary individuals to acquire required information to complete membership, loan processing, and loan funding.
• Communicate with members, auto dealerships to acquire information necessary to complete loan processing.
• Provides detailed comments in reference to conversations with members and dealers concerning all loans.
• Maintains positive and productive relationships with program participants, coaching dealers as needed to avoid recurring funding delays.
• Provides support on technical and policy related inquiries from members and program participants.
• Qualifies vehicles for value.
• Cross-serves and provides general information on credit union products and policies
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via ZipRecruiter posted_at: 1 day agoschedule_type: Full-timesalary: 20 an hour
PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking an Indirect Loan Officer to processes vehicle loan applications submitted by indirect program participants from time of application through decisioning. Serves as first point of contact to handle dealer and member inquiries as they relate to all aspects of the indirect lending program. Benefits... We offer a competitive salary, excellent benefits PSECU, a high-tech progressive financial institution with more than $8 billion in assets, is seeking an Indirect Loan Officer to processes vehicle loan applications submitted by indirect program participants from time of application through decisioning. Serves as first point of contact to handle dealer and member inquiries as they relate to all aspects of the indirect lending program.

Benefits... We offer a competitive salary, excellent benefits and a great work environment. Along with excellent medical and retirement programs and a generous leave package, our workplace offers tuition reimbursement.

Employee Type: Full-time, nonexempt

Schedule: Monday- Friday 10am-6pm, every other Saturday 9am-5pm (Tuesday off when working a Saturday)

This is a hybrid schedule working remotely with minimum onsite expectation of 20%.

Minimum Starting Pay Rate: $20.00/hr (Commensurate with experience)

Candidate must be bondable and credit worthy.

PRIMARY DUTIES AND ACCOUNTABILITIES - Essential for this position:
• Processes loan applications submitted by indirect program participants including third-party refinance companies and other vendors.
• Reviews required verification documents from dealers and members for accuracy and legitimacy.
• Maintains positive and productive relationships with program participants, coaching dealers as needed to ensure proper application submission.
• Adheres to underwriting policies and procedures.
• Provides support on technical and policy related inquiries from members and program participants.
• Qualifies vehicles for value.
• Cross-serves and provides general information on credit union products and policies.
• Processes service reevaluations and reconsiderations of loan denials/suspensions as needed
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