Most recent job postings at Xfinity
via Talentify posted_at: 2 days agoschedule_type: Full-timework_from_home: 1
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our... remarkable people, who bring cutting-edge products and Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our... remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary
The Comcast Digital Experimentation team is enabling evidence-based decision-making at scale. We use A/B testing and other field experiments to better understand consumer behavior. As part of the team, you'll help develop live prototypes seen by millions of Xfinity.com customers and support feature releases that impact $billions in revenue. This is a remote role, but you must live in the United States and work Eastern time zone hours. Travel to Philadelphia, PA maybe required up to 6 times/year.

Job Description

Expected Contributions

This role leads the digital testing roadmap. You’ll report to the Director, Digital Experimentation and partner closely with the Optimization, Experience and Platform teams. You’ll work to identify Key Performance Indicators (KPIs) and apply Conversion Rate Optimization (CRO) tactics, including A/B and multivariate testing, merchandising, personalization and research. You’ll effect change at operational, tactical and strategic levels across the Xfinity unassisted digital touch points. Core responsibilities include:

Lead teams of Comcast employees, partners and consultants to quantify and optimize digital sales and service experiences Develop thought leadership by uncovering and activating consumer needs by consolidating primary and secondary research Guide and accelerate digital teams through continuous improvement processes by cultivating domain and subject matter expertise, providing insight and recommendations, and transitioning experimental findings into direct change on xfinity.com

As you grow into your responsibilities, you'll need to:

Be a great leader of others:
• Lead cross-functional teams comprised of Product Management, Customer Experience, Business Intelligence, QA, and IT
• Train and evangelize Digital Experimentation capabilities across Brand, Marketing, Digital and IT teams
• Attract, mentor and guide junior team members in strategy and tactics

Be detail oriented:
• Translate business goals and objectives into experiment design briefs and technical specifications
• Forecast experiment traffic requirements, test duration and expected outcomes
• Work with front-end developers to identify the right technical solutions
• Traffic, manage, and mitigate cross-experiment and multi-release code interactions
• Develop heuristics, protocols, methods, and tools to improve experiment accuracy, scalability, velocity, robustness, and resiliency

Be results focused:
• Analyze test results, collaborate on findings, and document in Smartsheets, Confluence and PowerPoint
• Continually groom the experiment library with new and updated briefs, results, and meta data
• Generate best practices by conducting meta-analysis, identify critical customer needs, and highlight themes that drive orders, decrease servicing costs, and increase customer satisfaction

Be an influencer:
• Lead prioritization discussions and reviews to ensure the right experiments in the right place
• Promote experiment results broadly, helping teams connect the dots and finalize decisions

Be a teammate: Jumps in, learns what’s needed and gets it done!

Required Experience:
• A flexible mindset: analytical, creative, curious, and technical
• Background with analytics, ecommerce, or technology
• Excellent written, oral communications and leadership skills: can interact with and influence creative and technical partners
• Mastery of Excel and PowerPoint: able to create engaging stories around data
• Bachelor's degree or comparable professional experience in: Analytics, computer science, economics, marketing, statistics, user research, or similar fields

Preferred Experience:
• Deep expertise in one of the following: Analytics, engineering, performance marketing, product management or user research
• Bachelor's degree with 7+ years professional experience, 2+ years using A/B testing
• Hands on experience with Adobe Target, Split.io or other A/B testing tools
• Hands on experience with Adobe Analytics, Quantum Metric, Tableau, or other data analysis tools
• Elementary understanding of SQL: Able to modify pre-existing scripts and work with the output

About Comcast Digital Experimentation

As a Experimentation Senior Manager, you'll be part of the Digital Excellence and Optimization (DXO) team inside the larger Digital Experience and Platforms (DXP) organization. Our overarching mission is to create converged experiences and transform our underlying capabilities so that we can solve our customers problems digitally, foster greater trust, and drive business value.

Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details
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via Salary.com schedule_type: Full-time
Comcast is currently hiring for remote Inbound Sales and Services Representative and we want you to join our team today! We offer benefits to employees on their first day of employment. Training and development starts with a competitive base salary and transitions into a base hourly rate plus COMMISSION. This is a fully remote position but must live within the Central footprint to apply due to... occasional in-person trainings, team buildings and Comcast is currently hiring for remote Inbound Sales and Services Representative and we want you to join our team today! We offer benefits to employees on their first day of employment. Training and development starts with a competitive base salary and transitions into a base hourly rate plus COMMISSION. This is a fully remote position but must live within the Central footprint to apply due to... occasional in-person trainings, team buildings and onsite meetings. Our top performers make $90,000 annually! The ideal candidate is someone looking for a long-term career and is eager to be a part of our growing team!

So, what is this great job? Your main responsibility will be selling Comcast products and services that are both current and emerging. You will approach sales as a way of helping our customers receive the best value for their money. You should be service-oriented individuals, able to communicate effectively and display a professional and positive demeanor. You will relate well to the customer, think and exercise sound judgment, and act responsibly in the customer’s and the company’s interest.

GREAT PERKS AND BENEFITS:
• Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision
• 401k available after 90 days
• Paid training
• Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)
• Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment
• Tuition Reimbursement (where applicable)
• Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

CORE RESPONSIBILITIES:
• Ability to create value around all of our products and services and tailor a package to fit our customer's needs.
• Win as a team-Relationship management skills and openness to feedback.
• Maintain a courteous and friendly attitude when interacting with customers in a constant changing environment.
• Build a positive work relationship with customers to enhance the image and public perception of a company.
• Present, promote and sell products/services using solid arguments to existing and prospective customers.
• Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
• Strive to exceed overall performance goals of the organization.
• The sales representatives usually sit at workstation for a long duration using a computer and headset to interact with customers, in a call center environment.
• Ability to execute successfully on an expected call flow on every interaction.
• Interacts with customers via telephone or email to assist with a variety of customer inquiries and issues. Must be able to wear telephone headset and manipulate objects such as pen, keyboard, and mouse.
• Elicits and records customer information and inquiries using a computerized system.
• Stays up-to-date with current and emerging communications and entertainment technologies for both the Company and its competition.
• Recognizes, conveys, promotes, and sells products and service value. Articulates our competitive advantage. Maintains excellent oral and written communication skills, with demonstrated ability to articulate relevant information and directions in an organized and concise manner.
• Demonstrates closing techniques consistently, repeatedly, and in a timely manner.
• Demonstrates the ability to establish and maintain effective relationships with customers delivering the Comcast Quality Experience (CQE). Acts as an Ambassador for Comcast by building rapport with the customer, supporting, reassuring, and educating the customer throughout the call.
• Promotes and recommends Comcast products and services based on a logical relationship to the customer's needs and interests. Enters and confirms sales when appropriate.
• Supports Other lines of business as call volume dictates.
• Interacts and communicates collaboratively within the sales group and other groups, as appropriate, to provide a quality customer experience.
• Achieves overall performance goals of the organization.
• Attends training as required.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

JOB QUALIFICATION:
• A high school diploma or equivalent is required
• 2-3 years of sales experience
• Steady work history
• This is a remote position but must live within a 90 minute commute to apply due to occasional in-person trainings, team buildings and onsite meetings
• Demonstrates the ability to work independently with little or no supervision
• In a virtual environment, Comcast requires a minimum 100mbs speed which is capable of being hard wired into the provided equipment, either through a direct wall input or your router
• Must have “home office” space in your home with the following requirements:
• Home Office Requirements:
• Have a quiet work area in a location that provides privacy from other people, activities and noise
• Have a steady work surface
• Have a comfortable chair
• Adequate lighting
• Fast and reliable internet service. If you live within the Comcast footprint, this is largely covered as part of your employee benefits.

Comcast NBCUniversal brings together the best in media and technology. We drive innovation to create the world’s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Comcast NBCUniversal is an Equal Employment Opportunity / Affirmative Action / Drug-Free workplace employer.

#ComCOECen
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via Pennsylvania Jobs - Tarta.ai posted_at: 13 hours agoschedule_type: Full-time
Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building... amazing products that are enjoyable, easy to use Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building... amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary
Comcast’s Xfinity Video Platform (XVP) division is looking for a self-motivated, talented individual who is ready to learn and contribute to the design and development of our platform powering various products like Xfinity X1(https://www.xfinity.com/learn/digital-cable-tv/x1) & Sky Glass(https://corporate.comcast.com/press/releases/introducing-sky-glass-streaming-tv-from-sky), company’s flagship video products. At Comcast we work in a fast-paced, collaborative environment, and we challenge ourselves to be the best video platform on the market. We’re seeking an ambitious co-op/intern in Software Engineering who has a passion for building highly scalable, distributed, cloud-native systems.

Job Description

This job posting is to facilitate the Drexel University/Comcast co-op process and is not open for applications other than those eligible Drexel students.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Relevant Work Experience

0-2 Years

Salary:

Base Pay: $32.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details
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via LinkedIn posted_at: 7 days agoschedule_type: Contractor
Role Overview: Xfinity Creative's Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for... our business partners. We’re a new team focused Role Overview:

Xfinity Creative's Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for... our business partners. We’re a new team focused on digital experiences for our customers that are intuitive, innovative, and seamless. We are looking for builders and impactful leaders who value accountability in creativity with breakthrough digital solutions that effectively attract and retain Xfinity customers. This role is obsessed with the customer experience and designing experiences that keep them front and center while delivering on the business needs. With a focus on delivering top-notch and innovative experience strategy, content & design for Xfinity.com and Retail Interactive Platforms this role is accountable for the user experience, working closely with various business teams focused on Sales, Marketing, Product, and Brand experience to ensure both business vision and customer expectations are met.

Job Responsibilities
• Craft, edit & optimize copy for digital content that meets DXD Marketing partner business objectives & best practices from beginning to end while working collaboratively with UX designers, producers, and other digital team members across Xfinity Mobile, Website, and Retail Interactive Platformss
• Write engaging and optimized copy for Xfinity Rewards
• Ensure tone, voice & messaging align with brand guidelines
• Willingness & desire to learn the brand & products
• Collaborate with cross-functional stakeholders to incorporate business and UX requirements in copy and content

Requirements
• An expert at adapting their writing talent to meet product and marketing needs
• Has strong knowledge of SEO, keyword research, and integrating keyword strategy into copy and content
• An expert in powerfully communicating key messages
• Able to tailor content and writing style according to purpose – to sell or to inform
• Able to write clearly and concisely with a core understanding of conversion optimization
• Excellent writing, editing (photo/video/text), and communication skills
• Proficient in copyediting
• Organized and can manage multiple projects in fast-paced, deadline driven environment
• Attentive to project goals and user needs
• Ready to learn more about digital strategies and adapt skills to keep pace with continually involving industry
• A team player
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via Pennsylvania Jobs - Tarta.ai posted_at: 6 days agoschedule_type: Full-time
Role Overview: Xfinity Creative's Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast... We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for our business partners. Were a new team focused on Role Overview:

Xfinity Creative's Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast...
We believe in the magical blend of art and science to create imaginative ideas, products, and services.
With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for our business partners.
Were a new team focused on digital experiences for our customers that are intuitive, innovative, and seamless.
We are looking for builders and impactful leaders who value accountability in creativity with breakthrough digital solutions that effectively attract and retain Xfinity customers.
This role is obsessed with the customer experience and designing experiences that keep them front and center while delivering on the business needs.
With a focus on delivering top-notch and innovative experience strategy, content & design for Xfinity.com and Retail Interactive Platforms this role is accountable for the user experience, working closely with various business teams focused on Sales, Marketing, Product, and Brand experience to ensure both business vision and customer expectations are met.

Job Responsibilities
• Craft, edit & optimize copy for digital content that meets DXD Marketing partner business objectives & best practices from beginning to end while working collaboratively with UX designers, producers, and other digital team members across Xfinity Mobile, Website, and Retail Interactive Platformss
• Write engaging and optimized copy for Xfinity Rewards
• Ensure tone, voice & messaging align with brand guidelines
• Willingness & desire to learn the brand & products
• Collaborate with cross-functional stakeholders to incorporate business and UX requirements in copy and content

Requirements
• An expert at adapting their writing talent to meet product and marketing needs
• Has strong knowledge of SEO, keyword research, and integrating keyword strategy into copy and content
• An expert in powerfully communicating key messages
• Able to tailor content and writing style according to purpose to sell or to inform
• Able to write clearly and concisely with a core understanding of conversion optimization
• Excellent writing, editing (photo/video/text), and communication skills
• Proficient in copyediting
• Organized and can manage multiple projects in fast-paced, deadline driven environment
• Attentive to project goals and user needs
• Ready to learn more about digital strategies and adapt skills to keep pace with continually involving industry
• A team player
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via Lensa posted_at: 15 days agoschedule_type: Full-time
Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our... remarkable people, who bring cutting-edge products and Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our... remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for assisting and consulting with customers on our products and services by utilizing knowledge, skills and technology to achieve a world class sales and service experience Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Description

Core Responsibilities
• Passionately represents products and services by sharing and demonstrating product and sales know-how with customers. Provides product demonstrations to educate customers on full product capabilities to increase their experience. Takes a customer-first approach with all customer interactions. Listens and evaluates customer needs and provides appropriate solutions. Achieves sales and customer experience goals and objectives. Provides comprehensive customer onboarding activities and ensures customers fully understand how to use and handle all company products/services and gains their consent.
• Performs operational and administrative tasks. Partners with customer care to resolve customer issues, as appropriate.
• Consistently demonstrates sales excellence and professionalism with integrity and a warm and friendly demeanor to customers and teammates.
• Align with all company and retail operational policies and procedures.
• Completes training requirements and engages in team huddles and learning. Knows and understands sales compensation plan and its key elements.
• Able to work a flexible schedule that includes evenings, weekends, holidays, variable schedule(s) and overtime as needed. May be asked to work in alternate stores outside of home base store. Regular, consistent and punctual attendance. Able to carry and lift up to 25 pound boxes, stand and move about the store constantly. Other duties and responsibilities as assigned.

Employees at all levels are encouraged to:
• Understand our Operating Principles; make them the guidelines for how you do your job
• Always improving the customer experience - think and act in ways that put our customers first, give them detailed digital options at every touchpoint, and make them promoters of our product packages.
• Know your stuff - be hardworking learners, users, and advocates of our groundbreaking technology, products, and services, especially our digital tools and experiences
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making callbacks and helping us elevate opportunities to do better for our customers
• Strives for outstanding results and drives growth. Respect and promote diversity and inclusiveness. Do what's right for each other, our customers, investors, and our communities! Win as a team - make big things happen by working together and being open-minded.

What are the BENEFITS of Comcast?
• Development and Advancement Opportunities
• Parental Leave
• Vacation
• Employee Resource Groups
• Day 1 Medical/Dental/Vision Insurance
• 401k Matching
• Discounted Services (must reside in the footprint)
• Many more benefits and perks!

Disclaimer:
• This information has been crafted to indicate the general nature and level of work performed by employees in this role. It is not crafted to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

High School Diploma / GED

Relevant Work Experience

2-5 Years

Salary:

Base Pay: $16.00

Total Target Compensation (Base Pay plus Targeted Commission): $23.69

Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/life-at-comcast/benefits) on our careers site for more details
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via Ladders posted_at: 6 days agoschedule_type: Full-time
Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building... amazing products that are enjoyable, easy to use Comcast’s Technology, Product & Experience organization works at the intersection of media and technology. Our innovative teams are continually developing and delivering products that transform the customer experience. From creating apps like TVGo to new features such as the Talking Guide on the X1 platform, we work every day to make a positive impact through innovation in the pursuit of building... amazing products that are enjoyable, easy to use and accessible across all platforms. The team also develops and supports our evolving network architecture, including next-generation consumer systems and technologies, infrastructure and engineering, network integration and management tools, and technical standards. Because our employees are our most valuable asset, we offer a flexible working environment to balance the need to work independently wherever you choose, with days that require collaboration at one of our offices. Our roles primarily reside inside or around one of our Tech Hubs (Philadelphia and surrounding suburbs, Denver, Austin, Silicon Valley, Washington DC/N. Virginia).

Job Summary
As Senior Manager in Digital Commerce Experience (under Sales Technology Org), you will be responsible for building and maintaining user experiences on our e-Commerce site Xfinity.com. You will be working closely with business analysts, content and product partners to define and a deliver features and functionality with quality and speed providing our customers with a best-in-class shopping experience. You’ll be helping engineers develop their careers, matching people and projects based on current skills, development, personalities, and work styles.

Job Description

Core Values
• We believe we can deliver excellent service and products without taking ourselves too seriously. It’s okay to find joy and humor in our work.
• We value getting a usable and working solution in front of customers quickly to get feedback, so we can iterate and refine over holding out for a perfect solution later.
• We value building simple solutions, embracing the basics and not over-engineering it.
• We value a growth mindset and happily teach anyone what we’ve learned.
• We value leadership through service; we rise and fall as a team.
• We value actively and humbly seeking honest feedback.
• We value an open and transparent channel of communication with all members of the team, regardless of their title and expertise.

Core Responsibilities
• Hire, mentor, develop, & grow a well-balanced and diverse engineering team.
• Collect and integrate feedback from each member of your team while cultivating the psychological safety for members of the team. Set clear expectations and provide thoughtful, meaningful, and impactful feedback to members of your team.
• Cultivate excellence in the reliability, scalability, stability, security, and craft of the software your team builds.
• Partner with product management, UX designers, content editors, engineering, finance, and security leads to develop and deliver the roadmap.
• Assist the team in designing architecture and processes that deliver value, quality, and stability.
• Build a minimal set of processes needed to ensure the team works effectively.
• Participate in joint design and architecture sessions.
• Guide the team through security, design, code reviews and code quality.

Preferred qualifications
• 10+ years of relevant work experience, including extensive programming experience and experience managing engineering teams.
• Experience leading teams in customer-centric and agile organizations with empathy and compassion.
• A track record of building stable and scalable software while delivering features on a fast paced schedule.
• Experience building, delivering, and operating services web experiences
• Experience on a DevOps team working with CI/CD, Azure and AWS Application monitoring, issue triaging will be very helpful in this role.
• BS in Computer Science, Computer Engineering or related technical field or equivalent practical experience.
• Experience developing web applications using ReactJS, Node.js, Sitecore or other JavaScript frameworks.

Employees at all levels are expected to:
• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be hardworking learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new insights!
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer:
• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Comcast is an EOE/Veterans/Disabled/LGBT employer.

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other basis protected by applicable law.

Education

Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Relevant Work Experience

7-10 Years

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details
Show more details...
via ZipRecruiter schedule_type: Full-time
Company Description Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment experiences to millions. With the right technology and people, we believe that our passion for new ideas, teamwork and... creativity can change the world. Whether you are looking Company Description

Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment experiences to millions. With the right technology and people, we believe that our passion for new ideas, teamwork and... creativity can change the world.

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows, news, movies or theme park experiences at NBCUniversal, you have a chance to be to part of something big. Learn more about all the exciting career opportunities Comcast and NBCUniversal have to offer.

Job Description

As an Xfinity Sales Associate, you will:
• Work within an assigned residential territory to sell and promote the full range of products with focus on video, high-speed Internet, phone and XFINITY home services
• Communicate and develop rapport with customers
• Explain our products and services in-depth and recommend the right solutions
• Seek out potential new customers and upgrade existing customer's services

Qualifications

• High School diploma or equivalent
• Valid driver's license with reliable transportation
• Strong communication skills and ability to relate to customer's needs
• Ability to work independently
• Ability to work flexible hours
• Enthusiastic, Motivated & Self-Driven personality with a desire to succeed

Additional Information

Comcast provides base pay, un-capped commission and a strong benefits package. In addition, you'll receive extensive classroom and field training from our team of Academy Sales Trainers. You'll even be given an iPad to let you demo our products in real time with your customers!

Compensation Package:
• Competitive Base Salary
• Uncapped Commission Plan (The sky is the limit with earning possibilities as Top Reps make well over $100k annually)
• Bi-Weekly Pay
• Mileage Compensation

Comprehensive Benefit packages include:
• Medical/Dental/Vision
• Tuition Reimbursement
• Courtesy Services
• 401K
• + Many More

Discover how rewarding it is to sell products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate for Comcast!

To apply, please visit http://jobs.comcast.com/

Videos To Watch
https://www.youtube.com/watch?v=Jm5u6_xoc0Q&t=11s
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via ZipRecruiter schedule_type: Full-time
Company Description Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment experiences to millions. With the right technology and people, we believe that our passion for new ideas, teamwork and... creativity can change the world. Whether you are looking Company Description

Comcast Corporation is a global media and technology company with approximately 126,000 employees. We bring together some of the most creative talent in the industry with the best tech innovators and business minds to deliver exceptional entertainment experiences to millions. With the right technology and people, we believe that our passion for new ideas, teamwork and... creativity can change the world.

Whether you are looking to invent new technologies at Comcast Cable, or create new television shows, news, movies or theme park experiences at NBCUniversal, you have a chance to be to part of something big. Learn more about all the exciting career opportunities Comcast and NBCUniversal have to offer.

Job Description

As an Xfinity Sales Associate, you will:
• Work within an assigned residential territory to sell and promote the full range of products with focus on video, high-speed Internet, phone and XFINITY home services
• Communicate and develop rapport with customers
• Explain our products and services in-depth and recommend the right solutions
• Seek out potential new customers and upgrade existing customer's services

Qualifications

• High School diploma or equivalent
• Valid driver's license with reliable transportation
• Strong communication skills and ability to relate to customer's needs
• Ability to work independently
• Ability to work flexible hours
• Enthusiastic, Motivated & Self-Driven personality with a desire to succeed

Additional Information

Comcast provides base pay, un-capped commission and a strong benefits package. In addition, you'll receive extensive classroom and field training from our team of Academy Sales Trainers. You'll even be given an iPad to let you demo our products in real time with your customers!

Compensation Package:
• Competitive Base Salary
• Uncapped Commission Plan (The sky is the limit with earning possibilities as Top Reps make well over $100k annually)
• Bi-Weekly Pay
• Mileage Compensation

Comprehensive Benefit packages include:
• Medical/Dental/Vision
• Tuition Reimbursement
• Courtesy Services
• 401K
• + Many More

Discover how rewarding it is to sell products and services that outshine the competition. Step up to the challenge. Change the game in your life and career as an Xfinity Sales Associate for Comcast!

To apply, please visit http://jobs.comcast.com/

Videos To Watch
https://www.youtube.com/watch?v=Jm5u6_xoc0Q&t=11s
Show more details...
via Working Not Working posted_at: 5 days agoschedule_type: Contractor
UX/UI Designer Xfinity Creative's Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for... our business partners. We’re a new team focused UX/UI Designer

Xfinity Creative's Digital Experience Design team (DXD) is at the convergence of technological innovation, creativity, and opportunity at Comcast. We believe in the magical blend of art and science to create imaginative ideas, products, and services. With an entrepreneurial and collaborative approach, we craft omnichannel digital services and applications that deliver results for... our business partners. We’re a new team focused on digital experiences for our customers that are intuitive, innovative, and seamless. We are looking for builders and impactful leaders who value accountability in creativity with breakthrough digital solutions that effectively attract and retain Xfinity customers. This role is obsessed with the customer experience and designing experiences that keep them front and center while delivering on the business needs. With a focus on delivering top-notch and innovative experience strategy, content & design for Xfinity.com and Retail Interactive Platforms this role is accountable for the user experience, working closely with various business teams focused on Sales, Marketing, Product, and Brand experience to ensure both business vision and customer expectations are met.

Responsibilities:
• Responsible for designing, developing & producing holistic digital experiences
• Advocate for the user while working closely with product managers to strategically solve complex problems
• Create flows, sketches, wireframes, prototypes, and other design artifacts to define and communicate end-to-end user experiences
• Works with moderate guidance in own area of knowledge
• Drives user-centric, iterative, and collaborative design process revolving around rapid prototyping, user research, continuous improvement & deployment
• Contributes to coherent visual and interaction designs across flows and channels
• Work with UX research to plan user testing sessions and translate research findings into future
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