Most recent job postings at Zelle
via JobzMall schedule_type: Full-time
Are you a Product Manager with a passion for driving strategy, delivering impactful growth, and developing innovative monetization solutions? If so, Chase Bank is looking for you to join our team as a Product Manager – Zelle Growth and Monetization.In this role, you will help us accelerate customer adoption of Zelle, the fast and secure way to send and receive money. You will design and implement... strategies to grow Zelle’s customer base and Are you a Product Manager with a passion for driving strategy, delivering impactful growth, and developing innovative monetization solutions? If so, Chase Bank is looking for you to join our team as a Product Manager – Zelle Growth and Monetization.In this role, you will help us accelerate customer adoption of Zelle, the fast and secure way to send and receive money. You will design and implement... strategies to grow Zelle’s customer base and identify and prioritize monetization opportunities. Your ability to build and maintain strong relationships with stakeholders, vendors, and customers will be key to success.To excel in this position, you must have a proven track record of growing and monetizing products, with a particular focus on customer experience. You should also be able to work both independently and collaboratively, be comfortable with ambiguity, and be agile in the face of a rapidly evolving business landscape.If you are a highly motivated, innovative, and experienced Product Manager who is ready to take on a new challenge, we look forward to hearing from you!

Chase Bank is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics
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via Salary.com posted_at: 4 days agoschedule_type: Full-time
Come build the next-gen fintech at Early Warning, network operator of Zelle, where we're relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we're only getting started. With Come build the next-gen fintech at Early Warning, network operator of Zelle, where we're relentlessly focused on empowering prosperity in all its forms.

From fast money movement for over 100 million people who can access Zelle directly through their banking app to new account opening and beyond - we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we're only getting started.

With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL - plus a growing presence in San Francisco - we're entering our next big chapter.

People matter to us, so we think our best work is done when we're together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual ("remote") workplace models.

We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington.

Join us and make your mark on what's next in fintech.
• Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position.

We are seeking a highly motivated and experienced professional to join Paze, a new digital wallet product offered by Early Warning Services. Your expertise in fraud prevention and investigation will play a crucial role in safeguarding our customers' and maintaining the integrity of our platform. You'll have the opportunity to utilize your expertise in fraud detection and prevention to identify and mitigate risks associated with our revolutionary new product. In the ever-evolving world of fraud, we need individuals who are eager to learn and adapt. Bring your innovative mindset and problem-solving skills to help us develop strategies that help us stay one or two steps ahead of fraudsters.

Overall Purpose

This position will be accountable to execute processes aimed at identifying fraud methodologies, points of compromise, root cause evaluation and associated observed volumes, financial and operational impacts with associated recommended remediation paths. The role will create fact based insights, which will be used to inform and influence change across the organization and within the participating financial institutions. The position will also be accountable executing the ongoing management of a compromised credential discipline to source, link and control the risk from exposed data.

Essential Functions
• Execute analysis for identifying and consistently categorizing the root cause of fraud events observed or attempted in the network.
• Develop fraud analysis to quickly source, analyze and deduce root cause consistently and accurately across the network.
• Be able to effectively articulate and influence within the organization and those at the participating financial institutions on actions recommended, based on insights derived from advanced analytics.
• Execution of a discipline to identify exposed network credentials, social tokens and payment information; categorize the risk of the same and apply appropriate risk treatments to those data elements.
• Support the company's commitment to protect the integrity and confidentiality of systems and data.

Minimum Qualifications
• Education and/or experience typically obtained through completion of a Bachelor's degree in Business and/or Computer Science or equivalent experience..
• SQL/SAS competencies or comparable data analysis skills
• Strong ability to mine complex datasets and generate reporting leading to business recommendations
• Ability to lead, coach, mentor teammates and colleagues.
• Ability to interact and present complex concepts and outcomes to senior leaders, financial institution customers.
• Demonstrated years of related work experience in IT, banking, or fraud prevention
• Proven prior work experience as a Business Analyst
• Effective oral, written, and inter-personal skills, as well as strong analytical skills.
• High level analytical skills.
• Proficiency with MS Project, Visio, MS Office, specifically MS Word, Excel and Powerpoint.
• Background and drug screen.

The pay scale for this position in NY/CA in USD per year is:

a minimum of $140,000;

a maximum of $170,000

This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on legitimate factors considered at the time of job offer.

Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation.

Physical Requirements

Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor.

Early Warning Services is an affirmative action and equal opportunity employer.

Some of the Ways We Prioritize Your Health and Happiness
• Healthcare Coverage-Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan-Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off -Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning - provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

AndSOmuch more! We continue to enhance our program, so be sure tofor the latest. Ourteamcan share more during the interview process!

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Early Warning Services, LLC ("Early Warning") considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees.

Early Warning is an equal opportunity employer that takes affirmative action to employ, and advance in employment, qualified minorities, women, individuals with disabilities and covered veterans
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via F6S schedule_type: Full-timework_from_home: 1
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via Indeed schedule_type: Full-timework_from_home: 1
Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Purpose This position designs, develops, tests and maintains software product applications. Essential Functions Design, develop, document, test, and debug new and existing software systems and applications. Serve as technical expert on development projects. Drives full development life cycle including requirements analysis and design. Write technical specifications based on conceptual design and stated business requirements. Support, maintain, and document software functionality. Identify and evaluate new technologies for implementation. Analyze code to find causes of errors and revise programs as needed. Drive software design meetings and analyze user needs to determine technical requirements. Consult with end user to prototype, refine, test, and debug programs to meet needs. Complies with all security policies and procedures, to ensure that the highest level of system and data confidentiality, integrity and availability is maintained. Desired Skills Automation Ability to use Unix/Linux command line programs and create/edit scripts. Able to analyze results of automated deployment scripts and makes modifications. Design Able to prepare detail design documents from requirements. Familiar with Reporting tools such as Crystal Reports, Jasper Reports, BIRT, etc. General understanding of software environments and network topologies. Able to demonstrate OOA/OOD skills. Demonstrable understanding of distributed, component based architecture Working knowledge of networking and/or telecommunications protocols A solid understanding of event driven / asynchronous programming and multi-threading Demonstrable technical design skills (UML experience a plus) Familiar with TDD/BDD. Familiar with SOA framework, web services, etc. Coding Common Developer Skills - Competent (5+ years) Java or C# or C++ or Objective-C language programming skills. - Competent with SQL or PL/SQL and relational database concepts. - Experience with source code control systems. - Experience with secure programming techniques is highly desirable - Able to perform code reviews to ensure the code meets the acceptance criteria. Testing Able to maintain test scripts as needed. Prepares test strategy, test plan, test cases, and test summary documents. Experience with automated functional software testing frameworks, such as Cucumber, Selenium, etc. Performs unit, functional, load, user interface, performance, regression and system integration testing on new code or modified code prior to production releases. Produce and report project test metrics. Possess advanced knowledge of QA/QC techniques; certifications preferred Assists new staff on testing techniques and test methodologies Support Responsible for responding to situations in a timely manner, and meeting predetermined deadlines Ability to support/maintain existing products and add new features as requested by customers. Central point of contact for support of UAT/production applications as needed Keen troubleshooting skills across tiers/domains Ability to work on multiple projects Collaboration Agile/Lean methodologies experience Solid understanding of an iterative software development process Able to guide the team to produce estimates for all project activities and tasks. Responsible for eliciting user and functional requirements and ensuring they consistent and complete Mentor and monitor Software Engineers in the technical aspects of their assignments. Experience Education and experience typically obtained through completion of a Bachelor’s Degree in Computer Science and/or 5 or more years of related industry experience. Preferred skills: Java, SpringBoot, Microservices Docker and Kubernetes experience The pay scale for this position in NY/CA in USD per year is: a minimum of $120,000; a maximum of $160,000 This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of legitimate factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Some of the Ways We Prioritize Your Health and Happiness · Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. · 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. · Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. · 12 weeks of Paid Parental Leave · Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to href="https://www.earlywarning.com/careers#EW-benefits" target="_blank" aria-label="check our Benefits page here opens new window" rel="noopener noreferrer">check our Benefits page here for the latest. Our team can share more during the interview process! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. View supplemental EEO is the law poster Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination. Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants Show more details...
via Workday posted_at: 3 days agoschedule_type: Full-timework_from_home: 1
Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Purpose This position is an important role in the development, test, and deployment of complex solutions. Essential Functions Build technical strategy for broad or complex requirements with insightful and forward-looking approaches that go beyond the direct team and solve large open-ended problems. Participate in the strategic development of methods, techniques, and evaluation criteria for projects and programs. Drive all aspects of technical architecture, design, prototyping and implementation in support of both product needs as well as overall technology strategy. Provide leadership and technical expertise in support of building a technical plan and backlog of stories, and then follow through on execution of design and build process through to production delivery. Guide a broad functional area and lead efforts through the functional team members along with the team’s overall planning. Represent engineering in cross-functional team sessions and able to present sound and thoughtful arguments to persuade others. Adapts to the situation and can draw from a range of strategies to influence people in a way that results in agreement or behavior change. Collaborate and partner with product managers, designers, and other engineering groups to conceptualize and build new features and create product descriptions. Actively own features or systems and define their long-term health, while also improving the health of surrounding systems. Assist support and operations teams in identifying and quickly resolving production issues. Develop and implement tests for ensuring the quality, performance, and scalability of our application. Actively seek out ways to improve engineering standards, tooling, and processes. Supporting the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data. Minimum Qualifications Education and/or experience typically obtained through a Bachelor’s degree in computer science or related technical field. Ten or more years of relevant related experience Seven or more years of experience in the development of distributed systems, SaaS, cloud solutions, micro services. Hands-on Docker experience. Two or more years of experience in the development of front-end solutions. Hands-on familiarity with modern frameworks (Angular/React) Six or more years of work experience with Java/Spring. Proficiency in Maven/Gradle. Demonstrated experience in delivering business-critical systems to the market. Ability to influence and work in a collaborative team environment. Experience designing/developing scalable systems. Experience with event-driven architecture and messaging frameworks (Pub/Sub, Kafka, RabbitMQ, etc). Working experience with cloud infrastructure (Google Cloud Platform, AWS, Azure, etc). Knowledge of mature engineering practices (CI/CD, testing, secure coding, etc). Knowledge of Software Development Lifecycle (SDLC) best practices, software development methodologies (Agile, Scrum, LEAN etc) and DevOps practices. Background and drug screen. Preferred Qualifications Experience automating big-data pipelines and platforms Experience in generating large volume of synthetic data Understanding of data automation processes, developing automation scripts, integration testing and performance testing Heavy usage of Jira X-ray for Automation Metrics Familiarity with Gitlab, Harness and Bamboo Cucumber/Selenium/Rest- Assured API, Spock and/or Jira Appium, Web driver Good understanding of Kafka, Spark, S3, SQL Scripting and event streaming Good working knowledge on cloud technologies, preferably AWS Unix scripting Java and/or Groovy experience Exposure to Aerospike, Hive, Solr, Elastic Search Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire. The above job description is not intended to be an all-inclusive list of duties and standards of the position. The pay scale for this position in CA/NY in USD per year is: a minimum of $145,000; a maximum of $180,000 This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of legitimate factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Some of the Ways We Prioritize Your Health and Happiness · Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. · 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. · Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. · 12 weeks of Paid Parental Leave · Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. View supplemental EEO is the law poster Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination. Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants Show more details...
via Workday schedule_type: Full-timework_from_home: 1
Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia... Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Purpose This role provides strategic leadership and day to day management of all matters relating to the governance and development of the Company’s operating rules and product standards; and acts as the primary contact and escalation point for customers and internal departments for matters related to this function. The person in this role will work closely with product development teams, operations, technology, legal, privacy and other functional areas to provide guidance and recommendations regarding the rules, standards and guidelines necessary to support the product strategy. This position will lead groups of internal and external stakeholders to drive consensus on operating rules and associated processes and ensure that all changes are approved in accordance with governance processes. Essential Functions Lead and manage the development of Company’s operating rules and standards. Responsible for creating communications to notify customers of new or modified products and related customer obligations. Manage the periodic publication of the operating rules and other product documents, such as technical specifications and guidelines, ensuring consistency across all documentation. Monitor and identify industry and regulatory trends that impact the business and incorporate into the operating rules, standards and processes as appropriate to support business strategy. Provide consulting and guidance to internal and external partners on the interpretation and application of operating rules. Develop metrics and reporting to enable business teams, product owners and senior management to assess key risk indicators and business results. Support regulatory and external and internal audit requests to demonstrate effective product risk and compliance controls. Provide effective leadership to the function and develop and manage a highly engaged, high performing team, including matrixed team members from other competency groups. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data. Minimum Qualifications Education and experience typically obtained through completion of a Bachelor’s degree in relevant area Minimum 10 years or more of direct or related experience in financial services or payments industry, preferably in a network and/ or rules function or project management related positions. Minimum 3 years or more leadership or supervisory experience Experience working in a fintech environment or working in a rapidly evolving technically focused organization or industry Excellent verbal and written communication and presentation skills with all levels of the organization, as well as senior leaders Advanced proficiency with creating and/ or drafting product documents that clarify legal and operational requirements Excellent analytical skills and appropriate attention to detail Strong interpersonal and collaborative skills to build partnerships and alliances internally and with external partners at all levels of the organization Proactive self-starter that requires minimal direction and drives results Ability to make effective decisions and drive consensus Adapts quickly to shifting priorities and challenges as necessary to support the business Organized with ability to prioritize multiple tasks and achieve objectives in a fast-paced environment Demonstrated ability to communicate complex product, technology and regulatory requirements in terms easily understandable by diverse audiences Unyielding commitment to highest professional ethics Ability to travel (up to approximately 20% of time) Background and drug screen Preferred Qualifications MBA or similar advanced degree a plus Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Some of the Ways We Prioritize Your Health and Happiness · Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. · 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. · Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. · 12 weeks of Paid Parental Leave · Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. View supplemental EEO is the law poster Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination. Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants Show more details...
via Workday posted_at: 18 days agoschedule_type: Full-timework_from_home: 1
Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual... (“remote”) workplace models. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Purpose The Senior Splunk Engineer will support Production Assurance and Reliability Operations Services and ensure that the company operates a world-class enterprise log management solution. The Senior Splunk Engineer maintains the logging infrastructure for Splunk Enterprise and other dependent infrastructure, such as syslog (syslog-ng/rsyslog) to ensure that reports are available, fast and efficient. They partner with stakeholders to gather and analyze user needs; evaluate and onboard new data sources; and ensure the operational and security integrity of the infrastructure. In addition, they will assist end users with searches, dashboards, reports, and knowledge objects. The Senior Splunk Engineer leads and/or consults on efforts pertaining to design, architecture, scalability, business continuity, and disaster recovery as needed. Essential Functions Oversees Splunk Enterprise infrastructure and tunes Splunk for optimal onboarding of data, performance, and capacity management; identifies gaps and areas of duplication; provides recommendations for optimization Manages and maintains a complex multi-site hybrid environment and ensures the infrastructure remains available and scalable. Provides technical expertise in the maintenance and expansion of IT architecture to support business needs such as software additions, large-scale data stores and cloud -based systems Ensures Splunk is monitored, and effective alerting is in place to meet SLAs and required visibility Manages upgrades and patching of platform to ensure EWS identified vulnerabilities are mitigated or brought to resolution, and the infrastructure remains within supported guidelines Ensures our logging environment provides for effective threat detection and response in direct partnership with information security teams Participates in incident management & incident response during an outage or breach when needed Interact with internal/ external customers to gather requirements, perform troubleshooting and aid with the creation of Splunk search queries. Designs and develops reports and dashboards in Splunk. Diagnoses, solves, and implements needed solutions for a complex environment. Creates documentation for any addition or change to our environment. Reviews and updates on a regular basis to ensure accuracy. Ensures the security tools are supporting all compliance efforts in collaboration with auditors Provides metrics for platform performance, capacity, and user management Assists with compliance questionnaires as needed Collaborates with the Security team in security incident resolution and risk evaluations On call rotation with other Splunk engineers to cover 24x7 response Sets and supports best practices for end users and company standards. Stays current on the latest industry technologies, trends, and strategies Support the company’s commitment to protect the integrity and confidentiality of systems and data. Minimum Qualifications This position requires a high school diploma or GED. Additional college level Computer Science, Engineering or business-related classes are beneficial. Minimum 5 years of progressive Splunk administration, Splunk architect and/or logging experience in a multisite environment is necessary Certification: Splunk Certified Administrator required Practical experience with major components of Splunk Enterprise, including data ingestion pipelines, and SPL Solid Linux and Windows foundation with an emphasis of Unix/Linux CLI Demonstrated proficiency with the full Splunk lifecycle, including all major components for an enterprise deployment. Must have solid foundation in Linux and possess a competence to troubleshoot various aspects of the integration including operating system, application, and networking components as they relate to both Splunk and syslog implementations Ability to handle large projects as well as take care of day-to-day operations Strong sense of responsibility, ownership, and pride in delivering quality results. In addition, troubleshooting and organizational skills with a can-do attitude and the ability to adjust to changing requirements are essential. Demonstrated ability to communicate across all levels of the organization is necessary; must be able to clearly articulate technical ideas to a non-technical audience both verbally and in writing. Background and drug screen Preferred Qualifications Bachelor’s degree in Computer Science, Engineering, Math or Physical Science. Additional related education and/or experience preferred Common ingestions strategies into Splunk such as UFs, HFs, HEC, TAs/Add-ons, syslog, etc. Shell/Interpreter scripting a plus (e.g., Bash, PERL, Python) Certifications: Splunk Core Certified Advanced Power User, Splunk Enterprise Certified Architect (working towards or achieved strongly desired) Unix/Linux administration background a strong plus Experience with Splunk ES / UBA Logging technologies (implementation/administration) – syslog-ng/rsyslog, ELK, Filebeat, Kafka, Cribl, Fluentd, Graylog X.509/PKI fundamentals with experience on practical implementation Practical understanding and troubleshooting experience with the following: UDP, TCP, SSL/TLS, HTTP/S, Rest APIs, load balancers, forward proxies Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling, and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Early Warning Services is an affirmative action and equal opportunity employer. The pay scale for this position in NY/CA in USD per year is: a minimum of $155,000 a maximum of $165,000 This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on legitimate factors considered at the time of job offer. Some of the Ways We Prioritize Your Health and Happiness · Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. · 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. · Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. · 12 weeks of Paid Parental Leave · Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. View supplemental EEO is the law poster Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination. Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants Show more details...
via Workday schedule_type: Full-timework_from_home: 1
Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Purpose This position manages multiple teams responsible for executing client data contribution work cases and projects for Early Warning’s customers across all product lines or functions. This position will provide critical support to the Client Data Contribution team(s) in support of customer data contributions and ongoing data quality efforts. Act as primary representative between Product, Technology, Project Management and Customer Support in resolution of product related change and customer issues, quickly removing roadblocks and championing voice of the customer feedback for data contribution and data quality enhancements. Essential Functions Provides effective leadership in developing highly engaged, high-performance Teams. Develop and utilize comprehensive reporting, dashboards, KPI/KRI metrics to manage volumes (demand vs. capacity) and timely completion. Manages trends and exceptions as necessary. Utilizes data to drive and influence decisions. Works cross-functionally and acts as a point of escalation across the enterprise to identify, organize, and logically present solutions to significantly complex data contribution and/or data quality issues. Drive these issues to a satisfactory resolution for both the customer and EWS. Subject matter expert for EWS products and related data contributions understanding the products, relative use cases, data requirements to include data lineage and lifecycle. Evaluate end-to-end processes to ensure risks are identified and adequate controls are in place for efficiency, accuracy, and quality delivery and execution. Provide leadership in driving process and control improvements. Ensure team members have the necessary training, tools, materials, skills, direction and support to work independently and properly execute on multiple cases and projects simultaneously. Prioritize work, allocate resources through the utilization of demand vs. capacity metrics and reporting, evaluate project timelines, and ensure their needs are met. Develop and manage SLAs. Manage complex customer issues, drive decisions to facilitate and clear roadblocks. Escalate and manage issues and negotiate compromises with other organization leaders and customers as needed. Proactively communicates risks and delays. Supports leadership and cross-functional organization to operationalize work in support of strategies and initiatives. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Minimum Qualifications Education and/ or experience typically obtained through completion of a Bachelor’s degree in Business Administration, Operations Management, Information Technology, Data Analytics, Data Science, or related field. Minimum ten (10) or more years of industry-specific experience in bank operations management, fraud/loss avoidance, risk management, identity management, and/or payments. Minimum three (3) or more years of leadership or supervisory experience with demonstrated success or ability to resource, build and retain highly engaged, high performing teams. Proven Project Management experience which includes leadership skills required to manage multiple projects concurrently, and proficiency with prioritization, organization, problem solving skills and has strong analytical aptitude. Demonstrated ability to drive process improvement and results. Exemplary verbal and written communication skills with demonstrated ability to communicate effectively internally and externally at senior executive levels. Exemplary organizational skills – successfully managing project portfolios and multiple pipelines of strategic / channel customers with proactive updates to core stakeholders Deep Financial Services Industry Acumen – understands our customers / their use cases / how our products provide solutions Intellectually Curious – seeks to expand knowledge base, retain and share broadly through communication or repositories Ability to define problems, collect data, establish facts, and draw valid conclusions. Results driven to achieve desired outcomes. Background and drug screen. Preferred Qualifications Additional related education and/or experience preferred. Experience in a customer facing role related to client onboarding and ongoing client relationship management helpful. Proven experience in managing data related teams and background in data project management. Experience with both waterfall and agile approaches to project management Professional services / consulting experience. Six Sigma certification or training Salesforce and/or TaskRay experience helpful. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. Candidates responding to this posting must independently possess the eligibility to work in the United States at the date of hire. Some of the Ways We Prioritize Your Health and Happiness · Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. · 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. · Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. · 12 weeks of Paid Parental Leave · Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. View supplemental EEO is the law poster Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination. Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants Show more details...
via Workday schedule_type: Full-timework_from_home: 1
Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Purpose This position is responsible for managing the activities and personnel associated with providing technical services to customers. Essential Functions: Provides effective leadership to the Desktop Support function and develops and manages a highly engaged, high performance team. Work closely with leadership to ensure proper staffing and resource allocation for the team. Manages the Employee Service Desk, including service quality levels, costs, and performance metrics. Advise Desktop Support staff concerning administrative procedures, escalated technical issues, and priorities Research, implement and maintain new technology that provides value to department and company. Manage the help desk ticketing system (ServiceNow) and processes. Responsible for support and improvement of the end-user desktop experience. Serve effectively as the highest level technical resource for escalated issues across EWS desktop technology portfolio. Work with peers and other departments in the infrastructure group in setting goals, timeline, and providing updates. Engage actively across IT as a technical resource, mentor, and leader. Work closely with management to ensure that quality, budgetary, and regulatory requirements are being successfully monitored and met across the Infrastructure team. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data. Minimum Qualifications: Education and experience typically obtained through a completion of an Associates' Degree. Demonstrated effective leadership skills typically obtained through direct or indirect leadership roles. Excellent Customer Service skills and ability to prioritize tickets and provide “white glove” services, as needed. Demonstrated experience leading and supporting Desktop Infrastructure in Windows environment. Demonstrated working knowledge of End User Computing (Desktop etc.) and associated technologies. Hands-on experience troubleshooting and management with Windows 10 environments. Experience with Microsoft Active Directory and Group Policy Experience with VDI and VDI endpoint, management and troubleshooting. Experience with Core troubleshooting related end user devices. Excellent written and verbal communication skills. Strong interpersonal connections throughout the organization. Excellent problem-solving and multitasking skills. Background and drug screen. Preferred Qualifications: Working knowledge of office automation products. Knowledge of Vulnerability and patch management for Desktop Environment practices. Ability to perform remote troubleshooting and provide clear instructions. Competency in a wide range of desktop technologies including, but not limited to; MS Windows, Apple OS, Active Directory, User and Group Management, and the MS Office Suite Experience with Microsoft System Center Configuration Manager, or SCCM to create and deploy packages Experience with collaboration tools such as WebEx, Zoom, MS Teams Additional related education and/or experience Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The above job description is not intended to be an all-inclusive list of duties and standards of the position. Early Warning Services is an affirmative action and equal opportunity employer. Some of the Ways We Prioritize Your Health and Happiness · Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. · 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. · Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. · 12 weeks of Paid Parental Leave · Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to check our Benefits page here for the latest. Our team can share more during the interview process! Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. View supplemental EEO is the law poster Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination. Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants Show more details...
via Workday schedule_type: Full-timework_from_home: 1
Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting Come build the next-gen fintech at Early Warning, network operator of Zelle®, where we’re relentlessly focused on empowering prosperity in all its forms. From fast money movement for over 100 million people who can access Zelle® directly through their banking app to new account opening and beyond – we make a difference in the lives of consumers and businesses every day and enable them to live... their best financial lives. And we’re only getting started. With new state-of the-art offices in Scottsdale, AZ (Headquarters) and Chicago, IL – plus a growing presence in San Francisco – we’re entering our next big chapter. People matter to us, so we think our best work is done when we’re together, in-person. From informal interactions, to sharing ideas, to mentoring and beyond. We also believe in workplace flexibility and empowering teams to determine the rhythm of work to create an inclusive culture. Through the power of innovative collaboration, we offer hybrid and (when necessary) virtual (“remote”) workplace models. We focus all hiring efforts in a few states and within driving distance of an office location to enable in-person collaboration when and where possible. Priority hiring locations are Scottsdale, AZ, Illinois, NY tri-state metro area (New Jersey, New York and Connecticut) and San Francisco, CA. On exception we will hire in secondary locations such as District of Columbia, Florida, Georgia, Maryland, Nevada, North Carolina, South Carolina, Texas and Virginia. We are not actively recruiting in Colorado, Rhode Island or Washington. Join us and make your mark on what’s next in fintech. *Applicants must be authorized to work for any employer in the United States. We are unable to sponsor an employment Visa for this position. Overall Purpose This position designs, develops, tests and maintains infrastructure as code, CICD patterns, Configuration Management and containerized product applications, providing technical leadership and hands-on support for internal systems. Essential Functions Design, develop, document, test and debug new and existing Configuration management patterns and infrastructure as code. Design, create and maintain comprehensive policies and technical documentation of best practices for all implemented system configurations ensuring efficient planning and execution. Perform requirements analysis and design a model for Infrastructure and application flow. Conduct design meetings and analyzes user needs to determine technical requirements. Write technical specifications (based on conceptual design and business requirements). Identify and evaluate new technologies for implementation. Recommend and implement changes to existing hardware and operating system infrastructure including patches, users, file systems and kernel parameters. Seek out and implement new technologies to continually simplify the environment while improving security and performance. Analyze results, failures and bugs to determine the causes of errors and tune the automation pipeline to fix the problems to have desired outcome. Diagnose and resolve hardware related server problems (failed disks, network cards, CPU, memory, etc.) and act as escalation point to troubleshoot hardware and operating system problems and suggest possible performance tuning. Consult with end user to prototype, refine, test, and debug programs to meet needs. Proactively monitors health of environment and act on fixing any issues and improves the performance of environments. Coaching and mentoring staff on team policies, procedures, use cases and best patterns. Support and maintain products and add new features. Participate in and follow change management processes for change implementation. Support the company’s commitment to risk management and protecting the integrity and confidentiality of systems and data Minimum Qualifications Education and/or experience typically obtained through completion of a Bachelor’s Degree in Computer Science or equivalent certifications. Minimum of 7 or more years of related experience. Demonstrated prior DevOps, software engineering or related experience. Ability to work on multiple projects and general understanding of software environments and network topologies Able to facilitate technical design sessions Minimum of 3 years of experience in modern application design patterns Solid understanding of an iterative software development process Ability to use Linux administration command line programs and create/edit scripts Knowledge of one or more of the tools – Chef, Ansible, puppet. Knowledge of one or more of the tools – IAC, Containerization and orchestration (Terraform, Docker & Kubernetes) Experienced with security and encryption protocols. Knowledge of one of the cloud infrastructure providers – AWS, GCP and Azure Must be able to work different schedules as part of an on-call rotation. Background and drug screen. Preferred Experience with Cloudera (maintenance, troubleshooting) Experience with Hadoop Administration Understanding of Kerberos Certification in Terraform, AWS, and/or Kubernetes The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow instructions and perform other related duties as assigned by their supervisor. Physical Requirements Working conditions consist of a normal office environment. Work is primarily sedentary and requires extensive use of a computer and involves sitting for periods of approximately four hours. Work may require occasional standing, walking, kneeling and reaching. Must be able to lift 10 pounds occasionally and/or negligible amount of force frequently. Requires visual acuity and dexterity to view, prepare, and manipulate documents and office equipment including personal computers. Requires the ability to communicate with internal and/or external customers. Employee must be able to perform essential functions and physical requirements of position with or without reasonable accommodation. The pay scale for this position in CA/NY in USD per year is: a minimum of $120,000; a maximum of $160,000 This pay scale is subject to change and is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on legitimate factors considered at the time of job offer. Early Warning Services takes into consideration a variety of legitimate factors when determining a competitive salary offer, including, but not limited to, the job scope, market rates and geographic location of a position, candidate’s education, experience, training, and specialized skills or certification(s) in relation to the job requirements and compared with internal equity (peers). The business actively supports and reviews wage equity to ensure that pay decisions are not based on gender, race, national origin, or any other protected classes. Some of the Ways We Prioritize Your Health and Happiness · Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses. · 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility. · Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day. · 12 weeks of Paid Parental Leave · Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work. And SO much more! We continue to enhance our program, so be sure to href="https://www.earlywarning.com/careers#EW-benefits" target="_blank" aria-label="check our Benefits page here opens new window" rel="noopener noreferrer">check our Benefits page here for the latest. Our team can share more during the interview process! Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. CURRENT EMPLOYEES: Internal applicants will need to apply for open positions through their Workday account. Click on the "Careers" worklet and complete the internal application. For questions, please contact the recruiter listed on the open position. Early Warning Services® delivers innovative payment and risk solutions to financial institutions nationwide. For over 25 years, Early Warning has been a leader in technology that helps protect and advance the financial system. We serve a diverse network of approximately 2,500 financial institutions, government entities and payment companies. Our product solutions enable real-time funds availability for a variety of payment types through our payments network. Early Warning Services, LLC (“Early Warning”) considers for employment, hires, retains and promotes qualified candidates on the basis of ability, potential, and valid qualifications without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote equal employment opportunity and affirmative action, in accordance with all applicable federal, state, and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our employees. View supplemental EEO is the law poster Early Warning has developed and maintains a written AAP and upholds pay transparency nondiscrimination. Privacy Notice Effective: December 28, 2022 This privacy notice is intended to inform California residents of the personal information we collect, how it’s used and disclosed, and the rights you have in regard to such information. Click below for the full privacy notice https://www.earlywarning.com/privacy-notice-employment-applicants Show more details...