All Web Images Videos News
Settings
Appearance
Site Icons
Font Size
Font
General
Infinite Scroll
Open Links in a New Tab
Safe Search
Search Engine Optimization Overview
77
100
Zendesk: Customer Service Software & Sales CRM | Best in 2022
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
https://www.zendesk.com/
2 high issues
6.1%
4 medium issues
12.1%
3 low issues
9.1%
24 tests passed
72.7%
0.20 seconds
25.35 kB
20 resources
Secure
Seo
Title
The title tag must be between 1 and 60 characters.
The current title has 61 characters.
Meta description
The meta description tag is good.
Zendesk is award-winning customer service software trusted by 200K+ customers. Make customers happy via text, mobile, phone, email, live chat, social media.
Headings
The headings are properly set.
  1. Championsofcustomerservice
  1. Take a quick tour
  2. Where good conversations become great experiences
  3. Customize your customer experience
  4. The best customer experiences are built with Zendesk
  5. Champions of awesome free trials
  1. See Zendesk in action Start tour
  2. Give customers the best support
  3. Win prospects over
  4. Get employees answers
  5. #1 in Digital Customer Service use case by
  6. There’s more where that came from
  1. Become an industry leader
  2. Evaluate the ROI of Zendesk
  3. What’s New at Zendesk
  4. Champions of customer service
  5. Subscribe to receive news and updates from Zendesk.
  6. Enter the fold
  7. Take Zendesk for a spin
  1. Our Products
  2. Top Features
  3. Resources
  4. Company
  5. Favorite Things
Content keywords
The content has relevant keywords.
zendeskcustomerservicesoftwaresalescrmbestin2022
Image keywords
There are 2 images with missing alt attributes.
  1. https://web-assets.zendesk.com/images/p-capabilities/service/setyourteamup.png
  2. https://web-assets.zendesk.com/images/p-zendesk-support-suite/overview/product-screens/feng-shui.png
SEO friendly URL
The URL is SEO friendly.
https://www.zendesk.com/
404 page
The website has 404 error pages.
https://www.zendesk.com/404-912a8a5cce5d574aa8e6968d0e23c849
Robots.txt
The webpage can be accessed by search engines.
Noindex
The webpage does not have a noindex tag set.
In-page links
The webpage contains more than 150 links.
  1. Sign in
  2. About us
  3. Newsroom
  4. Events
  5. Diversity & Inclusion
  6. Social Impact
  7. Legal
  8. Contact us
  9. English (US)
  10. Español (LATAM)
  11. Português
  12. Italiano
  13. Dansk
  14. Svenska
  15. English (Australia)
  16. English (India)
  17. English (Singapore)
  18. ไทย
  19. Zendesk. Be the company your customers want you to be.
  20. Contact Us
  21. Zendesk for service The complete service solution
  22. Zendesk for sales The modern sales solution
  23. Sunshine Platform Fast, open, and flexible
  24. Marketplace Apps, integrations, and partners
  25. Zendesk for service The complete service solution
  26. Zendesk for sales The modern sales solution
  27. Enterprise Have conversations at scale
  28. Small & medium businesses Grow without growing pains
  29. Startups Get off on the right foot
  30. Employee experience Treat employees like customers
  31. Industries Meet your market’s needs
  32. Conversational CRM Create lasting customer relationships
  33. Demo
  34. Blog Guides, reports, and best practices
  35. Events and webinars Learn from wherever you are
  36. Community Connect, learn, and engage with Zendesk users
  37. Professional services Get hands-on help, dedicated support or expert guidance
  38. What’s New with Zendesk Check out recent product updates
  39. API & Developers Info for building things with Zendesk
  40. Partners How to locate or become a Zendesk partner
  41. Customer stories See what success with Zendesk looks like
  42. Newsroom Company news and announcements
  43. Company
  44. Contact us
  45. About us
  46. Newsroom
  47. Events
  48. Diversity & Inclusion
  49. Social Impact
  50. Legal
  51. English (US)
  52. Español (LATAM)
  53. Português
  54. Italiano
  55. Dansk
  56. Svenska
  57. English (Australia)
  58. English (India)
  59. English (Singapore)
  60. ไทย
  61. Sign in
  62. Free trial
  63. Buy now
  64. Buy now
  65. Sign in
  66. Free trial
  67. Start a free trial
  68. View demo
  69. https://www.zendesk.com/intro-tour/
  70. Start tour
  71. Download now
  72. Register now
  73. Start your free trial
  74. Learn more
  75. Learn more
  76. Learn more
  77. Learn more
  78. REA Group
  79. DevFactory
  80. ShopBack
  81. See all customer stories
  82. How to provide great social media customer service
  83. What is customer experience? (And how to deliver great CX)
  84. 3 customer service metrics that matter
  85. Customer support: Definition, skills, importance, and tips
  86. What is a sales CRM?
  87. Sales process fundamentals
  88. Customer service definition, skills, and important qualities for 2022
  89. 5 of the best knowledge management examples
  90. Start a free trial
  91. View demo
  92. Zendesk for service
  93. Zendesk for sales
  94. Sunshine Platform
  95. Marketplace
  96. Product updates
  97. Ticketing system
  98. Messaging & live chat
  99. Help center
  100. Voice
  101. Community forums
  102. Reporting & analytics
  103. Answer Bot
  104. Customer service software
  105. Ticketing system software
  106. Live chat software
  107. Knowledge base
  108. Forum software
  109. Help desk software
  110. Security
  111. Request a demo
  112. Blog
  113. Training
  114. Partners
  115. Webinars
  116. Customer Stories
  117. Services
  118. About us
  119. Newsroom
  120. Events
  121. Diversity & Inclusion
  122. Social Impact
  123. Contact us
  124. Sitemap
  125. Legal
  126. What is Zendesk
  127. Zendesk for Enterprise
  128. Zendesk for Small Business
  129. Zendesk for Startups
  130. Zendesk Benchmark
  131. Gartner CRM Magic Quadrant
  132. Customer Experience Trends
  133. What is CRM?
  134. CRM software guide
  135. Join our research panel
  136. Zendesk Privacy Notice
  137. Zendesk Privacy Policy
  138. Terms of Use
  139. Privacy Notice
  140. Cookie Policy
  141. ©Zendesk 2022
  142. Show me a demo
  143. Start free trial
Language
The webpage has the language declared.
en-US
Favicon
The webpage has a favicon.
https://d26a57ydsghvgx.cloudfront.net/www/public/assets/images/logos/zendesk57.png
Performance
Text compression
The HTML file is compressed.
Load time
The webpage loaded in 0.20 seconds.
Page size
The size of the HTML webpage is 25,348.00.
HTTP requests
There are fewer than 20 HTTP requests on the webpage.
  1. https://reveal.clearbit.com/v1/companies/reveal?authorization=pk_9373fb5a1892030e7c83b2c5989f44d1&variable=reveal
  2. https://www.zendesk.com/scripts/optimizely.js
  3. https://web-assets.zendesk.com/js/analytics.min.7989faff.js
  4. https://web-assets.zendesk.com/js/plugins.min.739b7a52.js
  5. https://web-assets.zendesk.com/js/cookieUtils.min.84b04f62.js
  6. https://web-assets.zendesk.com/js/formUtils.min.dc474bb3.js
  7. https://web-assets.zendesk.com/js/webutils.min.844f402f.js
  8. https://web-assets.zendesk.com/js/geoUtils.min.dff3282b.js
  9. https://fast.wistia.com/assets/external/E-v1.js
  10. https://web-assets.zendesk.com/js/greenhouse.min.0afd4564.js
  11. https://web-assets.zendesk.com/js/p-home.min.9631318a.js
  12. https://web-assets.zendesk.com/js/ouibounce.min.9b569422.js
  13. https://web-assets.zendesk.com/js/ouibounce-config.min.cf17bb66.js
  1. https://web-assets.zendesk.com/css/p-home.min.70eab53d.css
  1. https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-homebridge.svg
  2. https://web-assets.zendesk.com/images/p-home/redesign-2021/logo-rea.svg
  3. https://d1eipm3vz40hy0.cloudfront.net/images/Customer+Stories+/DevFactory/DevFactory+logo+(1).png
  4. https://d1eipm3vz40hy0.cloudfront.net/images/Customer+Stories+/ShopBack/logo+2.png
  5. https://web-assets.zendesk.com/images/p-capabilities/service/setyourteamup.png
  6. https://web-assets.zendesk.com/images/p-zendesk-support-suite/overview/product-screens/feng-shui.png
Image format
There are 4 images that are not using the AVIF, WebP format.
  1. https://d1eipm3vz40hy0.cloudfront.net/images/Customer+Stories+/DevFactory/DevFactory+logo+(1).png
  2. https://d1eipm3vz40hy0.cloudfront.net/images/Customer+Stories+/ShopBack/logo+2.png
  3. https://web-assets.zendesk.com/images/p-capabilities/service/setyourteamup.png
  4. https://web-assets.zendesk.com/images/p-zendesk-support-suite/overview/product-screens/feng-shui.png
JavaScript defer
The are 13 javascript resources without the defer attribute.
  1. https://reveal.clearbit.com/v1/companies/reveal?authorization=pk_9373fb5a1892030e7c83b2c5989f44d1&variable=reveal
  2. https://www.zendesk.com/scripts/optimizely.js
  3. https://web-assets.zendesk.com/js/analytics.min.7989faff.js
  4. https://web-assets.zendesk.com/js/plugins.min.739b7a52.js
  5. https://web-assets.zendesk.com/js/cookieUtils.min.84b04f62.js
  6. https://web-assets.zendesk.com/js/formUtils.min.dc474bb3.js
  7. https://web-assets.zendesk.com/js/webutils.min.844f402f.js
  8. https://web-assets.zendesk.com/js/geoUtils.min.dff3282b.js
  9. https://fast.wistia.com/assets/external/E-v1.js
  10. https://web-assets.zendesk.com/js/greenhouse.min.0afd4564.js
  11. https://web-assets.zendesk.com/js/p-home.min.9631318a.js
  12. https://web-assets.zendesk.com/js/ouibounce.min.9b569422.js
  13. https://web-assets.zendesk.com/js/ouibounce-config.min.cf17bb66.js
DOM size
The DOM size is optimal.
The HTML file has 1086 DOM nodes.
Security
HTTPS encryption
The webpage uses HTTPS encryption.
The HTML file has https://www.zendesk.com/ DOM nodes.
Mixed content
There are no mixed content resources on the webpage.
Server signature
The webpage has a public server signature.
cloudflare
Unsafe cross-origin links
The webpage has 12 unsafe cross-origin links.
Plaintext email
The webpage contains plaintext emails.
  1. HomeBuy@2x.jpg
  2. setyourteamup@2x.png
Miscellaneous
Structured data
The webpage has structured data.
        Meta viewport
        The webpage has a meta viewport tag set.
        width=device-width, initial-scale=1
        Character set
        The webpage has a charset value set.
        UTF-8
        Sitemap
        The website has sitemaps.
        1. https://www.zendesk.com/generated_sitemap.xml
        Social
        The webpage has 5 social links.
        Content length
        The webpage has 2,417 words.
        Text to HTML ratio
        The text to HTML ratio is 12%.
        Inline CSS
        The webpage contains inline CSS code.
        1. display: none;
        2. display: none;
        3. display: none;
        Deprecated HTML
        There are no deprecated HTML tags on the webpage.