Zuora.com is the official website for Zuora, a leading subscription management platform. The website showcases Zuora's innovative solutions that enable businesses to transform their traditional pricing and billing models into highly scalable subscription-based strategies. With a focus on subscription commerce, Zuora provides tools for companies to create and manage recurring revenue streams, optimize pricing plans, automate billing processes, and gain valuable insights through analytics. The website also highlights Zuora's extensive customer base, success stories, and demonstrates how their platform can cater to various industries, including software, media, manufacturing, healthcare, and more.
This recognition demonstrates Zuora’s ongoing commitment to protecting customer data and supporting the most rigorous security standards for large enterprise customers.zuora.comZuora also won “Best Security Team” in the March 2016 SC Magazine Awards for an exceptionally executed and managed security program.
With the addition of Zephr, the combined solution will create an expanded opportunity in media and beyond.finance.yahoo.comZuora has established a leading position in this space, with customers including Bloomberg, DAZN, Guardian News & Media, and Penske Media Corporation (PMC).
Send an email to Zuora support team at support@zuora.zendesk.com with downloaded Oracle Identity Provider metadata file and request to configure SSO for your Zuora account.docs.oracle.comOracle Identity Cloud Service displays a confirmation message stating that the Zuora app is assigned to the users that you selected.
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EncryptedSite is Encrypted
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CountryHosted in United States
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Latitude\Longitude37.751 / -97.822 Google Map
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Traffic rank#29,450 Site Rank
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Site age18 yrs old
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Site Owner informationWhois info
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Stock priceZUO,ZUO,ZUO,(NYSE),6.73 USD,6.73 USD,6.73 USD,,+0.02 (0.3%)
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Traded asNYSE,:,ZUO,(Class A),Russell 2000,component
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Founded2007
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FoundersK.V. Rao,Cheng Zou,Tien Tzuo
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HeadquartersRedwood City, California,, U.S.
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Key peopleTien Tzuo (CEO),Todd McElhatton (CFO)
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Number of employees1,393 (2022)
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RevenueUS$,347 million (2022)
#29,450
18 yrs
United States
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
THE OPPORTUNITY / YOUR MISSION
As a Senior Software Engineer on our growing Engineering Success team, you'll be responsible for full system development including design, coding, and deployment of our platform services on which Zuora’s production services and product offerings run on. You'll take on challenges like providing a deployment, orchestration layer that joins multiple database technologies as well as projects that include extending Zuora's data model by allowing per-tenant schema modifications of standard objects with extra fields. You'll also tackle our workflow, event and notification system that captures all changes to Zuora's business objects. You will work on a near real-time data synchronization and integration framework that transfers Zuora data to external systems, 3rd party systems and much more.
WHAT YOU’LL ACHIEVE
• Design and develop highly flexible common components and APIs that enable the build of custom solutions that will be used across our company
• Interact with software architects and senior developers to design application modules using object-oriented design methods
• Work closely with QA engineers to design, implement, build and test automations using Terraform, Terraspace, Python, Ansible, Containers, certificates management tooling
WHAT WE THINK YOU’LL NEED TO BE SUCCESSFUL
• BE/BA/BS in Computer Science or similar technical degree or equivalent experience
• 8+ years of experience in DevOps, SRE and/or designing and implementing CI/CD and Kubernetes and applications using Python, Golang, Terraform based technologies
• Working knowledge of modern web technologies including cloud-based APIs and protocols (SOAP, REST, JSON)
• Understanding of microservices frameworks.
• Understanding and experience with Observability stacks – Open telemetry, open tracing: Grafana, Prometheus
• Experience developing apps on a PaaS with database and object modeling skills
• Passion for exploring and experimenting with the latest application development technologies
• Disciplined self-starter, able to be highly productive both working alone and in close collaboration within an agile development team
• Tons of great ideas, the ability to bring them to life (or sometimes fail but learn a lot in the process) and a love for solving hard problems
• Any Cloud service provider experience.
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s TechOps teams are responsible for Data Center and Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more – for Zuora’s customer facing SaaS products and platforms. Our technologists sit across US, Beijing, India and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center.
In this role you’ll get to
• Ensure Service Availability, Scalability, Security & Capacity
• Run our global infrastructure using Ansible, Terraform, CI/CD & Kubernetes in a multi-cloud platform
• Automation – continue to push for new levels of efficiencies
• Proactive, preventative enablement driving high reliability
• Architecting and enabling solutions that drive preventative, proactive solutions & Infrastructure services
• Be on an on-call (PagerDuty) rotation to respond to incidents that impact Zuora’s products and services availability, and provide leadership and drive restoration outcomes for service engineers with customer incidents.
• Drive and coordinate the critical impacting issues bridges and collaboration to root cause & restoration.
• Use your on-call shift to prevent incidents from ever happening.
• Run our infrastructure with Puppet, Ansible, Terraform, GIT CI/CD, Jenkins, ECS, and Kubernetes.
• Incorporate feedback from incidents back into monitoring that alerts on symptoms rather than on outages.
• Work with engineering teams on maintaining and improving runbooks, including documenting cases where runbooks are missing and needed.
• Support and maintain core infrastructure that enables Zuora scale to support all of our customer’s needs.
• Help debug production issues across services and levels of the stack.
Job Involves
• Take every task that requires a person to execute it, strip it down & automate it
• Take on capacity planning head on, shaping the multi-cloud world
• Resolution of complex and critical issues, participation in Major incidents as a SME
• Configure monitoring and alerting to ensure integrity, reliability & the performance that skeptics thought couldn’t be done (line for problem solving)
• Service expert ensuring expertise is reflected in SOP's documentation are shared
• End-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate
• Instrumentation and metrics that clearly describe the service behaviors
• End-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate
• Consult on new capabilities ensuring a scalable infrastructure
• Resiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintained
Who we’re looking for
• 3+ years of overall experience
• You bring your excellent communication, problem solving, critical thinking & passion to the table each day to disrupt, make an impact & rewrite the rulebook
• You have expertise in one or more Cloud providers: AWS, Azure, GCP
• Infrastructure as Code tools: Terraform, Ansible, Kubernetes, Helm
• Experience with IaC: Python, Golang
• Understanding and experience with Observability stacks – Open telemetry, open tracing: Grafana, Prometheus
• IT Security and compliance: Access control policy, security groups, ACL's
• AWS Services like EC2, EKS, RDS, EBS
• Azure Services: Cosmos DB, Azure VM, AKS, Blob
• CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker, Argo
• Experience with the following operating systems (CentOS, RHEL, Ubuntu)
• Experience supporting storage and networking subsystems (AWS and Azure)
• Experience in infrastructure services (DNS, Mail Relays, NTP, CDN, SSL Certificates)
• Experience running and leading command center bridges
• Experience driving Incident issues to isolation and alignment with the corresponding service
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
OUR TEAM – Check out this video that highlights our amazing ZBR team here at Zuora!
Zuora’s go-to-market team sells a high-value solution to dominant players across every sector of the market. We power future-proof growth and strategic transformation. With deep value and broad reach, the opportunity for the company and our sales team is massive. Our world class sales and marketing leaders are building teams to drive the next stage of Zuora’s growth and power the global subscription economy.
Our Business Development (ZBR) team is central to how we go to market, bridging marketing and sales motions to break into key accounts across the business. Your success is critical to Zuora’s success and we invest in you accordingly.
• We continually invest in training for you to become experts in our field, our buyer and our products
• We constantly evaluate and refine tools so every one of our ZBRs is leveraged, has the best content, messaging, and technology to perform at the highest level
• We pair ZBRs with expert, veteran sellers to develop lifelong, strategic sales skills
• We support your career path in sales or other roles within the company so you grow with us
WHAT YOU'LL DO & ACHIEVE
You’ll help expand our relationships and value within strategic accounts and work with sales and marketing to break into new accounts.
• Work with an incredible marketing team to target the right accounts based on ideal customer profiles, real-time engagement signals, and a finely tuned demand capture engine
• Work with the global ZBR Center of Excellence and field enablement teams to identify the best ways to engage decision makers, communicate our value, and develop opportunities for our sellers
• Strategize with your sales partners on account and territory plans, partner on campaign execution, nurture potential new business, and persuade C-level executives to engage
• Master modern, best-practice prospecting methods and tools to be successful- Outreach, Gong, Salesforce, Alyce, Marketo, and others
• Leverage multi-channel call, event, email, and social selling sequences
• Be entrepreneurial and constantly look for ways to better yourself, your team, and our department’s
• Learn how to own your personal target, drive repeatable success, and prepare to manage your business as a seller
WHAT YOU'LL NEED TO BE SUCCESSFUL
• Technical or sales experience
• Hunger, humility & quick on the uptake
• Eager to work in a high-energy, collaborative sales team environment
• Prior experience with sales methodologies, prospecting, or SaaS environments a big plus but not required
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The pay range for this position includes a base salary and a variable component. This position may also include equity. A candidate’s final compensation package may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Total Compensation (OTE)
$52,000—$71,000 USD Show more details...