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via Zuora
schedule_type: Full-time
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
THE OPPORTUNITY / YOUR MISSION
As a Senior Software Engineer on our growing Engineering Success team, you'll be responsible for full system development including design, coding, and deployment of our platform services on which Zuora’s production services and product offerings run on. You'll take on challenges like providing a deployment, orchestration layer that joins multiple database technologies as well as projects that include extending Zuora's data model by allowing per-tenant schema modifications of standard objects with extra fields. You'll also tackle our workflow, event and notification system that captures all changes to Zuora's business objects. You will work on a near real-time data synchronization and integration framework that transfers Zuora data to external systems, 3rd party systems and much more.
WHAT YOU’LL ACHIEVE
• Design and develop highly flexible common components and APIs that enable the build of custom solutions that will be used across our company
• Interact with software architects and senior developers to design application modules using object-oriented design methods
• Work closely with QA engineers to design, implement, build and test automations using Terraform, Terraspace, Python, Ansible, Containers, certificates management tooling
WHAT WE THINK YOU’LL NEED TO BE SUCCESSFUL
• BE/BA/BS in Computer Science or similar technical degree or equivalent experience
• 8+ years of experience in DevOps, SRE and/or designing and implementing CI/CD and Kubernetes and applications using Python, Golang, Terraform based technologies
• Working knowledge of modern web technologies including cloud-based APIs and protocols (SOAP, REST, JSON)
• Understanding of microservices frameworks.
• Understanding and experience with Observability stacks – Open telemetry, open tracing: Grafana, Prometheus
• Experience developing apps on a PaaS with database and object modeling skills
• Passion for exploring and experimenting with the latest application development technologies
• Disciplined self-starter, able to be highly productive both working alone and in close collaboration within an agile development team
• Tons of great ideas, the ability to bring them to life (or sometimes fail but learn a lot in the process) and a love for solving hard problems
• Any Cloud service provider experience.
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
THE OPPORTUNITY / YOUR MISSION
As a Senior Software Engineer on our growing Engineering Success team, you'll be responsible for full system development including design, coding, and deployment of our platform services on which Zuora’s production services and product offerings run on. You'll take on challenges like providing a deployment, orchestration layer that joins multiple database technologies as well as projects that include extending Zuora's data model by allowing per-tenant schema modifications of standard objects with extra fields. You'll also tackle our workflow, event and notification system that captures all changes to Zuora's business objects. You will work on a near real-time data synchronization and integration framework that transfers Zuora data to external systems, 3rd party systems and much more.
WHAT YOU’LL ACHIEVE
• Design and develop highly flexible common components and APIs that enable the build of custom solutions that will be used across our company
• Interact with software architects and senior developers to design application modules using object-oriented design methods
• Work closely with QA engineers to design, implement, build and test automations using Terraform, Terraspace, Python, Ansible, Containers, certificates management tooling
WHAT WE THINK YOU’LL NEED TO BE SUCCESSFUL
• BE/BA/BS in Computer Science or similar technical degree or equivalent experience
• 8+ years of experience in DevOps, SRE and/or designing and implementing CI/CD and Kubernetes and applications using Python, Golang, Terraform based technologies
• Working knowledge of modern web technologies including cloud-based APIs and protocols (SOAP, REST, JSON)
• Understanding of microservices frameworks.
• Understanding and experience with Observability stacks – Open telemetry, open tracing: Grafana, Prometheus
• Experience developing apps on a PaaS with database and object modeling skills
• Passion for exploring and experimenting with the latest application development technologies
• Disciplined self-starter, able to be highly productive both working alone and in close collaboration within an agile development team
• Tons of great ideas, the ability to bring them to life (or sometimes fail but learn a lot in the process) and a love for solving hard problems
• Any Cloud service provider experience.
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com Show more details...
via Zuora
schedule_type: Full-time
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s TechOps teams are responsible for Data Center and Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more – for Zuora’s customer facing SaaS products and platforms. Our technologists sit across US, Beijing, India and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center.
In this role you’ll get to
• Ensure Service Availability, Scalability, Security & Capacity
• Run our global infrastructure using Ansible, Terraform, CI/CD & Kubernetes in a multi-cloud platform
• Automation – continue to push for new levels of efficiencies
• Proactive, preventative enablement driving high reliability
• Architecting and enabling solutions that drive preventative, proactive solutions & Infrastructure services
• Be on an on-call (PagerDuty) rotation to respond to incidents that impact Zuora’s products and services availability, and provide leadership and drive restoration outcomes for service engineers with customer incidents.
• Drive and coordinate the critical impacting issues bridges and collaboration to root cause & restoration.
• Use your on-call shift to prevent incidents from ever happening.
• Run our infrastructure with Puppet, Ansible, Terraform, GIT CI/CD, Jenkins, ECS, and Kubernetes.
• Incorporate feedback from incidents back into monitoring that alerts on symptoms rather than on outages.
• Work with engineering teams on maintaining and improving runbooks, including documenting cases where runbooks are missing and needed.
• Support and maintain core infrastructure that enables Zuora scale to support all of our customer’s needs.
• Help debug production issues across services and levels of the stack.
Job Involves
• Take every task that requires a person to execute it, strip it down & automate it
• Take on capacity planning head on, shaping the multi-cloud world
• Resolution of complex and critical issues, participation in Major incidents as a SME
• Configure monitoring and alerting to ensure integrity, reliability & the performance that skeptics thought couldn’t be done (line for problem solving)
• Service expert ensuring expertise is reflected in SOP's documentation are shared
• End-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate
• Instrumentation and metrics that clearly describe the service behaviors
• End-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate
• Consult on new capabilities ensuring a scalable infrastructure
• Resiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintained
Who we’re looking for
• 3+ years of overall experience
• You bring your excellent communication, problem solving, critical thinking & passion to the table each day to disrupt, make an impact & rewrite the rulebook
• You have expertise in one or more Cloud providers: AWS, Azure, GCP
• Infrastructure as Code tools: Terraform, Ansible, Kubernetes, Helm
• Experience with IaC: Python, Golang
• Understanding and experience with Observability stacks – Open telemetry, open tracing: Grafana, Prometheus
• IT Security and compliance: Access control policy, security groups, ACL's
• AWS Services like EC2, EKS, RDS, EBS
• Azure Services: Cosmos DB, Azure VM, AKS, Blob
• CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker, Argo
• Experience with the following operating systems (CentOS, RHEL, Ubuntu)
• Experience supporting storage and networking subsystems (AWS and Azure)
• Experience in infrastructure services (DNS, Mail Relays, NTP, CDN, SSL Certificates)
• Experience running and leading command center bridges
• Experience driving Incident issues to isolation and alignment with the corresponding service
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s TechOps teams are responsible for Data Center and Cloud infrastructures, monitoring performance and uptime, managing internal and external shared services, infrastructure services and more – for Zuora’s customer facing SaaS products and platforms. Our technologists sit across US, Beijing, India and remotely, using a follow-the-sun model to provide 24x7x365 coverage for critical functions and partner closely with our Engineering, Customer Support, Security, Global Services and Sales teams on a daily basis to keep our customers front and center.
In this role you’ll get to
• Ensure Service Availability, Scalability, Security & Capacity
• Run our global infrastructure using Ansible, Terraform, CI/CD & Kubernetes in a multi-cloud platform
• Automation – continue to push for new levels of efficiencies
• Proactive, preventative enablement driving high reliability
• Architecting and enabling solutions that drive preventative, proactive solutions & Infrastructure services
• Be on an on-call (PagerDuty) rotation to respond to incidents that impact Zuora’s products and services availability, and provide leadership and drive restoration outcomes for service engineers with customer incidents.
• Drive and coordinate the critical impacting issues bridges and collaboration to root cause & restoration.
• Use your on-call shift to prevent incidents from ever happening.
• Run our infrastructure with Puppet, Ansible, Terraform, GIT CI/CD, Jenkins, ECS, and Kubernetes.
• Incorporate feedback from incidents back into monitoring that alerts on symptoms rather than on outages.
• Work with engineering teams on maintaining and improving runbooks, including documenting cases where runbooks are missing and needed.
• Support and maintain core infrastructure that enables Zuora scale to support all of our customer’s needs.
• Help debug production issues across services and levels of the stack.
Job Involves
• Take every task that requires a person to execute it, strip it down & automate it
• Take on capacity planning head on, shaping the multi-cloud world
• Resolution of complex and critical issues, participation in Major incidents as a SME
• Configure monitoring and alerting to ensure integrity, reliability & the performance that skeptics thought couldn’t be done (line for problem solving)
• Service expert ensuring expertise is reflected in SOP's documentation are shared
• End-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate
• Instrumentation and metrics that clearly describe the service behaviors
• End-to-end tuning needs, optimizing resource utilization, as load patterns fluctuate
• Consult on new capabilities ensuring a scalable infrastructure
• Resiliency and recoverability, ensuring that backup / restore and disaster recovery capabilities are implemented, tested and maintained
Who we’re looking for
• 3+ years of overall experience
• You bring your excellent communication, problem solving, critical thinking & passion to the table each day to disrupt, make an impact & rewrite the rulebook
• You have expertise in one or more Cloud providers: AWS, Azure, GCP
• Infrastructure as Code tools: Terraform, Ansible, Kubernetes, Helm
• Experience with IaC: Python, Golang
• Understanding and experience with Observability stacks – Open telemetry, open tracing: Grafana, Prometheus
• IT Security and compliance: Access control policy, security groups, ACL's
• AWS Services like EC2, EKS, RDS, EBS
• Azure Services: Cosmos DB, Azure VM, AKS, Blob
• CI/CD pipelines using tools such as GIT, Jenkins, Spinnaker, Argo
• Experience with the following operating systems (CentOS, RHEL, Ubuntu)
• Experience supporting storage and networking subsystems (AWS and Azure)
• Experience in infrastructure services (DNS, Mail Relays, NTP, CDN, SSL Certificates)
• Experience running and leading command center bridges
• Experience driving Incident issues to isolation and alignment with the corresponding service
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com Show more details...
via Zuora
schedule_type: Full-time
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
OUR TEAM – Check out this video that highlights our amazing ZBR team here at Zuora!
Zuora’s go-to-market team sells a high-value solution to dominant players across every sector of the market. We power future-proof growth and strategic transformation. With deep value and broad reach, the opportunity for the company and our sales team is massive. Our world class sales and marketing leaders are building teams to drive the next stage of Zuora’s growth and power the global subscription economy.
Our Business Development (ZBR) team is central to how we go to market, bridging marketing and sales motions to break into key accounts across the business. Your success is critical to Zuora’s success and we invest in you accordingly.
• We continually invest in training for you to become experts in our field, our buyer and our products
• We constantly evaluate and refine tools so every one of our ZBRs is leveraged, has the best content, messaging, and technology to perform at the highest level
• We pair ZBRs with expert, veteran sellers to develop lifelong, strategic sales skills
• We support your career path in sales or other roles within the company so you grow with us
WHAT YOU'LL DO & ACHIEVE
You’ll help expand our relationships and value within strategic accounts and work with sales and marketing to break into new accounts.
• Work with an incredible marketing team to target the right accounts based on ideal customer profiles, real-time engagement signals, and a finely tuned demand capture engine
• Work with the global ZBR Center of Excellence and field enablement teams to identify the best ways to engage decision makers, communicate our value, and develop opportunities for our sellers
• Strategize with your sales partners on account and territory plans, partner on campaign execution, nurture potential new business, and persuade C-level executives to engage
• Master modern, best-practice prospecting methods and tools to be successful- Outreach, Gong, Salesforce, Alyce, Marketo, and others
• Leverage multi-channel call, event, email, and social selling sequences
• Be entrepreneurial and constantly look for ways to better yourself, your team, and our department’s
• Learn how to own your personal target, drive repeatable success, and prepare to manage your business as a seller
WHAT YOU'LL NEED TO BE SUCCESSFUL
• Technical or sales experience
• Hunger, humility & quick on the uptake
• Eager to work in a high-energy, collaborative sales team environment
• Prior experience with sales methodologies, prospecting, or SaaS environments a big plus but not required
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The pay range for this position includes a base salary and a variable component. This position may also include equity. A candidate’s final compensation package may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Total Compensation (OTE)
$52,000—$71,000 USD Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
OUR TEAM – Check out this video that highlights our amazing ZBR team here at Zuora!
Zuora’s go-to-market team sells a high-value solution to dominant players across every sector of the market. We power future-proof growth and strategic transformation. With deep value and broad reach, the opportunity for the company and our sales team is massive. Our world class sales and marketing leaders are building teams to drive the next stage of Zuora’s growth and power the global subscription economy.
Our Business Development (ZBR) team is central to how we go to market, bridging marketing and sales motions to break into key accounts across the business. Your success is critical to Zuora’s success and we invest in you accordingly.
• We continually invest in training for you to become experts in our field, our buyer and our products
• We constantly evaluate and refine tools so every one of our ZBRs is leveraged, has the best content, messaging, and technology to perform at the highest level
• We pair ZBRs with expert, veteran sellers to develop lifelong, strategic sales skills
• We support your career path in sales or other roles within the company so you grow with us
WHAT YOU'LL DO & ACHIEVE
You’ll help expand our relationships and value within strategic accounts and work with sales and marketing to break into new accounts.
• Work with an incredible marketing team to target the right accounts based on ideal customer profiles, real-time engagement signals, and a finely tuned demand capture engine
• Work with the global ZBR Center of Excellence and field enablement teams to identify the best ways to engage decision makers, communicate our value, and develop opportunities for our sellers
• Strategize with your sales partners on account and territory plans, partner on campaign execution, nurture potential new business, and persuade C-level executives to engage
• Master modern, best-practice prospecting methods and tools to be successful- Outreach, Gong, Salesforce, Alyce, Marketo, and others
• Leverage multi-channel call, event, email, and social selling sequences
• Be entrepreneurial and constantly look for ways to better yourself, your team, and our department’s
• Learn how to own your personal target, drive repeatable success, and prepare to manage your business as a seller
WHAT YOU'LL NEED TO BE SUCCESSFUL
• Technical or sales experience
• Hunger, humility & quick on the uptake
• Eager to work in a high-energy, collaborative sales team environment
• Prior experience with sales methodologies, prospecting, or SaaS environments a big plus but not required
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The pay range for this position includes a base salary and a variable component. This position may also include equity. A candidate’s final compensation package may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Total Compensation (OTE)
$52,000—$71,000 USD Show more details...
via Zuora
posted_at: 9 days agoschedule_type: Full-time
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
We’re hiring a software engineer to join our Salesforce CPQ team to build our next-gen of Zuora CPQ Product.
• Design & build exciting features for Zuora’s next generation of Salesforce CPQ
• Work closely with the product manager and your team to drive product adoption by addressing new customer requirements
• Improve engineering efficiency and customer-perceived-quality for the product by participating in building automated testings and improve the toolings
• Grow your technical skills of all aspects with the product – solving performance and scalability issues as the system grows
• Work closely with the customers – collaborate with our technical support team to resolve and address customer issues.
Who we're looking for
Basic Qualifications
• BS/MS degree in computer science or related field
• 3+ years of experience in software development on the Salesforce Platform
Preferred Qualifications
• Proven-tracked records in developing software on Salesforce platform
• Strong Apex, Lightning Web Components, Javascript, Lightning, SOQL, native force.com features, governor limits, secure-coding practices experience
• Have designed integrations with ERPs, and possess expertise in related concepts like web services, REST APIs and Middleware.
• Experience in designing Visualforce Pages, custom objects, custom fields, picklists, page layouts and validation rules according to application requirements
• Hands-on with DevOps & CI/CD tools, pipelines for force.com based products.
• Good to have SFDC certifications and good verbal and written communication.
• Past experience with Managed Package is highly desirable
• Past experience with CPQ products on Salesforce is a big plus
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
We’re hiring a software engineer to join our Salesforce CPQ team to build our next-gen of Zuora CPQ Product.
• Design & build exciting features for Zuora’s next generation of Salesforce CPQ
• Work closely with the product manager and your team to drive product adoption by addressing new customer requirements
• Improve engineering efficiency and customer-perceived-quality for the product by participating in building automated testings and improve the toolings
• Grow your technical skills of all aspects with the product – solving performance and scalability issues as the system grows
• Work closely with the customers – collaborate with our technical support team to resolve and address customer issues.
Who we're looking for
Basic Qualifications
• BS/MS degree in computer science or related field
• 3+ years of experience in software development on the Salesforce Platform
Preferred Qualifications
• Proven-tracked records in developing software on Salesforce platform
• Strong Apex, Lightning Web Components, Javascript, Lightning, SOQL, native force.com features, governor limits, secure-coding practices experience
• Have designed integrations with ERPs, and possess expertise in related concepts like web services, REST APIs and Middleware.
• Experience in designing Visualforce Pages, custom objects, custom fields, picklists, page layouts and validation rules according to application requirements
• Hands-on with DevOps & CI/CD tools, pipelines for force.com based products.
• Good to have SFDC certifications and good verbal and written communication.
• Past experience with Managed Package is highly desirable
• Past experience with CPQ products on Salesforce is a big plus
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com Show more details...
via Zuora
schedule_type: Full-time
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
THE TEAM
We are looking for a Senior Database Engineer (DBE) to join a team of talented Engineers. This role will be a member of the Database Engineering & Operations group within Zuora's Cloud Engineering and Technical Operations organization, which supports and scales customer facing Zuora services and underlying infrastructures. The DBE will be responsible for operating, automating MySQL and similar database instances across Zuora’s platform.
WHAT YOU'LL ACHIEVE
As the performance of the database is critical to the response time of the application, and the Zuora service is business critical to every single one of its customers, this role is critical to the success of the business itself. You will make a major difference in how the service scales and sustains data availability, scalability, performance and recovery capabilities. The DBE should have significant background and expertise in database administration on Linux and open source environments, and be fluent in best practices in designing optimal systems, storage architectures and automation frameworks. You must also be security minded and continuously exercise good judgment in ensuring the privacy and integrity of our customers' data.
Prior experience in managing database systems that store highly sensitive data and adhere to regulatory compliance such as PCI and SAS70/SSAE16 is a must. This role will work closely with fellow members of the Engineering teams to maintain business continuity and performance.
• Participate in design reviews with Engineering to ensure a given release does not compromise the security, integrity or quality of the underlying data structures used by the application
• Maintain high security and ethics, adhering to regulatory compliance such as PCI and SAS70/SSAE16 with respect to data storage, management, and access
• Automate tools and processes to establish trends in data growth and forecast capacity needs
• Execute data migrations and database upgrades as part of Zuora's product releases and ensure our automation is keeping up with our ever increasing database growth
• Ensure all databases and processes follow best practices and fit into the strategy. Initially perform, and longer term provide oversight for all MySQL, Oracle, Snowflake administration including installation, configuration, replication, backups, and performance tuning
• Work with the various Engineering groups and ensure database changes are in-line with operational standards and meet the strategies needed to scale Participate in on-call responsibilities, including at the database and storage tier.
• Work hand in hand with Release Engineering teams to support database changes required for new code deployment
You will take part in a shared on-call rotation that won't cripple your life or kill your soul.
WHAT YOU'LL NEED TO BE SUCCESSFUL
• 7-10 years of experience as a MySQL and/or Oracle Database Engineer
• Excellent coding and automation skills using Python and/or Shell Scripting
• Good experience with public cloud technologies such as AWS and Microsoft Azure
• Drive best practices in monitoring databases with the ability to identify key performance indicators and put facilities in place to alarm on-call personnel for actionable events.
• Expertise in various MySQL replication technologies including when to use one method over another, limitations, and alternatives
• Fluency in horizontally scaling database infrastructures (MySQL clustering, Oracle RAC, Snowflake high-available architecture)
• Strong track record at implementing automated solutions for database operations, including failover, schema changes and sharding to name a few using technologies such as Ansible, Puppet, Jenkins, Terraform
• Experience with on-call and customer incident investigations and root cause analysis at database and storage tiers.
• Experience with Snowflake in administration, monitoring, security, managing roles and permissions, and performance tuning (preferable).
• Experience with managed database services provided by AWS and Microsoft Azure (preferable).
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$114,700—$202,400 USD Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
THE TEAM
We are looking for a Senior Database Engineer (DBE) to join a team of talented Engineers. This role will be a member of the Database Engineering & Operations group within Zuora's Cloud Engineering and Technical Operations organization, which supports and scales customer facing Zuora services and underlying infrastructures. The DBE will be responsible for operating, automating MySQL and similar database instances across Zuora’s platform.
WHAT YOU'LL ACHIEVE
As the performance of the database is critical to the response time of the application, and the Zuora service is business critical to every single one of its customers, this role is critical to the success of the business itself. You will make a major difference in how the service scales and sustains data availability, scalability, performance and recovery capabilities. The DBE should have significant background and expertise in database administration on Linux and open source environments, and be fluent in best practices in designing optimal systems, storage architectures and automation frameworks. You must also be security minded and continuously exercise good judgment in ensuring the privacy and integrity of our customers' data.
Prior experience in managing database systems that store highly sensitive data and adhere to regulatory compliance such as PCI and SAS70/SSAE16 is a must. This role will work closely with fellow members of the Engineering teams to maintain business continuity and performance.
• Participate in design reviews with Engineering to ensure a given release does not compromise the security, integrity or quality of the underlying data structures used by the application
• Maintain high security and ethics, adhering to regulatory compliance such as PCI and SAS70/SSAE16 with respect to data storage, management, and access
• Automate tools and processes to establish trends in data growth and forecast capacity needs
• Execute data migrations and database upgrades as part of Zuora's product releases and ensure our automation is keeping up with our ever increasing database growth
• Ensure all databases and processes follow best practices and fit into the strategy. Initially perform, and longer term provide oversight for all MySQL, Oracle, Snowflake administration including installation, configuration, replication, backups, and performance tuning
• Work with the various Engineering groups and ensure database changes are in-line with operational standards and meet the strategies needed to scale Participate in on-call responsibilities, including at the database and storage tier.
• Work hand in hand with Release Engineering teams to support database changes required for new code deployment
You will take part in a shared on-call rotation that won't cripple your life or kill your soul.
WHAT YOU'LL NEED TO BE SUCCESSFUL
• 7-10 years of experience as a MySQL and/or Oracle Database Engineer
• Excellent coding and automation skills using Python and/or Shell Scripting
• Good experience with public cloud technologies such as AWS and Microsoft Azure
• Drive best practices in monitoring databases with the ability to identify key performance indicators and put facilities in place to alarm on-call personnel for actionable events.
• Expertise in various MySQL replication technologies including when to use one method over another, limitations, and alternatives
• Fluency in horizontally scaling database infrastructures (MySQL clustering, Oracle RAC, Snowflake high-available architecture)
• Strong track record at implementing automated solutions for database operations, including failover, schema changes and sharding to name a few using technologies such as Ansible, Puppet, Jenkins, Terraform
• Experience with on-call and customer incident investigations and root cause analysis at database and storage tiers.
• Experience with Snowflake in administration, monitoring, security, managing roles and permissions, and performance tuning (preferable).
• Experience with managed database services provided by AWS and Microsoft Azure (preferable).
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$114,700—$202,400 USD Show more details...
via Zuora
posted_at: 14 days agoschedule_type: Full-time
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s Alliances Team enables our valued delivery, product and integration partners to drive success in the Subscription Economy. Creating top of funnel pipeline, engaging in joint marketing events, aligning joint value propositions and providing a best in class customer experience through win-win partnerships is what drives this team every day. The ISV Partner team that this role will be part of enables partnerships such as: Chase, Adyen, PayPal, Avalara, Snowflake and Stripe.
In this role you’ll get to
• Work with industry leading fintech companies to drive positive outcomes for big named brands in the Subscription Economy.
• Run your own business. You will be given a portfolio of existing partners and have full autonomy to further build your book of business to achieve your revenue and opportunity creation targets.
• Flex your creativity on a daily basis by creating strategies, executing tactically and constantly iterating in order to achieve win-win outcomes for Zuora ISV Partners and Clients.
• Build and scale operational processes that are key for us to memorialize in order to streamline the way we work and focus more on revenue generating activities.
Who we’re looking for
• 5-7 years of experience working in the Fintech space in Partnerships or Sales roles
• Working knowledge and experience leveraging partnerships to effectively sell into net new customer accounts
• Demonstrable history of meeting and exceeding quota along with the ability to draw a direct correlation to specific customer success stories
• Fintech is in your DNA. You understand the payments industry, and are always looking to stay up on what’s next in the industry.
• Ambiguity doesn’t keep you up at night. You thrive in fast paced environments where you’re able to iterate on strategy and tactics. You quickly pivot when something doesn’t turn out and double down when you’ve found something worth scaling.
• Excellent communicators, people who are comfortable with giving and receiving constructive feedback and someone that can deliver a polished presentation like a casual conversation.
• Experienced in developing and executing co-sell GTM motions and the ability to tie these efforts directly to customer success stories.
• Strong analytical and problem-solving skills, including:
• Running reports from back office systems such as SFDC, PowerBI
• Aggregating this data using pivot tables, v-lookups, etc., to identify business trends that can inform strategy and identify opportunities for improvement
• Proven experience influencing senior level partner executives
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$125,900—$173,150 USD Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s Alliances Team enables our valued delivery, product and integration partners to drive success in the Subscription Economy. Creating top of funnel pipeline, engaging in joint marketing events, aligning joint value propositions and providing a best in class customer experience through win-win partnerships is what drives this team every day. The ISV Partner team that this role will be part of enables partnerships such as: Chase, Adyen, PayPal, Avalara, Snowflake and Stripe.
In this role you’ll get to
• Work with industry leading fintech companies to drive positive outcomes for big named brands in the Subscription Economy.
• Run your own business. You will be given a portfolio of existing partners and have full autonomy to further build your book of business to achieve your revenue and opportunity creation targets.
• Flex your creativity on a daily basis by creating strategies, executing tactically and constantly iterating in order to achieve win-win outcomes for Zuora ISV Partners and Clients.
• Build and scale operational processes that are key for us to memorialize in order to streamline the way we work and focus more on revenue generating activities.
Who we’re looking for
• 5-7 years of experience working in the Fintech space in Partnerships or Sales roles
• Working knowledge and experience leveraging partnerships to effectively sell into net new customer accounts
• Demonstrable history of meeting and exceeding quota along with the ability to draw a direct correlation to specific customer success stories
• Fintech is in your DNA. You understand the payments industry, and are always looking to stay up on what’s next in the industry.
• Ambiguity doesn’t keep you up at night. You thrive in fast paced environments where you’re able to iterate on strategy and tactics. You quickly pivot when something doesn’t turn out and double down when you’ve found something worth scaling.
• Excellent communicators, people who are comfortable with giving and receiving constructive feedback and someone that can deliver a polished presentation like a casual conversation.
• Experienced in developing and executing co-sell GTM motions and the ability to tie these efforts directly to customer success stories.
• Strong analytical and problem-solving skills, including:
• Running reports from back office systems such as SFDC, PowerBI
• Aggregating this data using pivot tables, v-lookups, etc., to identify business trends that can inform strategy and identify opportunities for improvement
• Proven experience influencing senior level partner executives
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$125,900—$173,150 USD Show more details...
via Zuora
schedule_type: Full-time
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s Product Marketing team works diligently to connect the dots between internal and external groups to inform the strategic direction and positioning of our product offerings. Through storytelling, messaging, positioning, thought leadership, competitive intelligence, analyst relations, pricing and packaging, we help Zuora grow by increasing win rates, net dollar retention and revenue expansion. Like many others at Zuora, our team is a team of teams partnering closely with our engineering, design, sales and marketing organizations (to name a few) in a collaborative effort to make shift happen.
The Outcomes You’ll Drive
POSITION ZUORA AS A MARKET-LEADING MONETIZATION PLATFORM: Position Zuora as the only monetization platform for modern businesses, and accelerate Zuora into a leadership position.
• We are masters of positioning – ensuring our customers know how Zuora is a world-class monetization platform that helps them nurture and monetize subscriber relationships.
• We nail our product launches, using innovation milestones as a mechanism for evangelizing the Subscription Economy’s resilience with our customers and other market influencers.
• We create mind-blowing content that communicates our story and makes our product shine.
EMPOWERED FIELD ARMY: Ensure our field army has the calm confidence that comes with knowing we have the best solution in the market. We aggressively go head to head with the world’s largest software companies – knowing that we alone can deliver the best Monetization Platform for recurring revenue.
• We have a feedback loop that helps PMM tap into experiences in the field, digest, and use to iterate and improve our position.
• We make best in class playbooks, collateral, customer stories and demos to drive our win rates.
• We crush competition. We know how to position. We understand competitors’ weak spots.
• We are the voice of our customers and field to Product, guiding Product to ensure our technology backs up our narrative and meets our customers’ critical needs.
NEW PRODUCT INTRODUCTIONS: Develop and lead clear New Product Introduction plans which translate product innovations within the Zuora Billing product line into solutions with repeatable customer buying motions that drive product adoption and revenue growth.
• We work with Product Leaders to provide company-wide clarity on target customers (personas/ICP), their pain, and why they chose Zuora over alternatives.
• We develop best-in-class messaging, content, and assets to arm the field with everything they need to start selling new modules immediately.
• We iterate relentlessly as we test hypotheses and discover what’s working and where we can improve cross-functionally.
• We use this GTM approach to learn, change, and ultimately drive up adoption across our customer base and Zuora’s revenue growth rate.
Who We’re Looking For
5-10+ years’ experience in Product, Marketing, and/or Solution Consulting
• Technical and Field experience – adept at translating complex technical concepts into bite size value statements.
• Content & Asset Delivery Master – has produced high quality customer-facing content and field assets to strategically evangelize key messages
• Enterprise software background – worked at B2B technology companies where they were selling into large enterprises
• Cross-functional collaboration – can work with product, engineering, marketing, and sales organizations to develop a GTM plan that delivers a revenue number.
• Kaizen Captain – Ability to generate new or improved ideas, approaches, products or solutions and persuade others to support, build, and adopt them.
• Strategic Influencer – Demonstrated ability to lead through influence, driving execution of a plan in a global organization with conflicting priorities
• Buyer Value Obsessed – Passion for understanding customers/buyer pains and needs, and can align the organization to address them
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$148,200—$222,200 USD Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s Product Marketing team works diligently to connect the dots between internal and external groups to inform the strategic direction and positioning of our product offerings. Through storytelling, messaging, positioning, thought leadership, competitive intelligence, analyst relations, pricing and packaging, we help Zuora grow by increasing win rates, net dollar retention and revenue expansion. Like many others at Zuora, our team is a team of teams partnering closely with our engineering, design, sales and marketing organizations (to name a few) in a collaborative effort to make shift happen.
The Outcomes You’ll Drive
POSITION ZUORA AS A MARKET-LEADING MONETIZATION PLATFORM: Position Zuora as the only monetization platform for modern businesses, and accelerate Zuora into a leadership position.
• We are masters of positioning – ensuring our customers know how Zuora is a world-class monetization platform that helps them nurture and monetize subscriber relationships.
• We nail our product launches, using innovation milestones as a mechanism for evangelizing the Subscription Economy’s resilience with our customers and other market influencers.
• We create mind-blowing content that communicates our story and makes our product shine.
EMPOWERED FIELD ARMY: Ensure our field army has the calm confidence that comes with knowing we have the best solution in the market. We aggressively go head to head with the world’s largest software companies – knowing that we alone can deliver the best Monetization Platform for recurring revenue.
• We have a feedback loop that helps PMM tap into experiences in the field, digest, and use to iterate and improve our position.
• We make best in class playbooks, collateral, customer stories and demos to drive our win rates.
• We crush competition. We know how to position. We understand competitors’ weak spots.
• We are the voice of our customers and field to Product, guiding Product to ensure our technology backs up our narrative and meets our customers’ critical needs.
NEW PRODUCT INTRODUCTIONS: Develop and lead clear New Product Introduction plans which translate product innovations within the Zuora Billing product line into solutions with repeatable customer buying motions that drive product adoption and revenue growth.
• We work with Product Leaders to provide company-wide clarity on target customers (personas/ICP), their pain, and why they chose Zuora over alternatives.
• We develop best-in-class messaging, content, and assets to arm the field with everything they need to start selling new modules immediately.
• We iterate relentlessly as we test hypotheses and discover what’s working and where we can improve cross-functionally.
• We use this GTM approach to learn, change, and ultimately drive up adoption across our customer base and Zuora’s revenue growth rate.
Who We’re Looking For
5-10+ years’ experience in Product, Marketing, and/or Solution Consulting
• Technical and Field experience – adept at translating complex technical concepts into bite size value statements.
• Content & Asset Delivery Master – has produced high quality customer-facing content and field assets to strategically evangelize key messages
• Enterprise software background – worked at B2B technology companies where they were selling into large enterprises
• Cross-functional collaboration – can work with product, engineering, marketing, and sales organizations to develop a GTM plan that delivers a revenue number.
• Kaizen Captain – Ability to generate new or improved ideas, approaches, products or solutions and persuade others to support, build, and adopt them.
• Strategic Influencer – Demonstrated ability to lead through influence, driving execution of a plan in a global organization with conflicting priorities
• Buyer Value Obsessed – Passion for understanding customers/buyer pains and needs, and can align the organization to address them
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$148,200—$222,200 USD Show more details...
via Zuora
schedule_type: Full-time
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital
Over the past 15 years, we have seen a shift in the focus of business models across every industry – from selling physical products via one-time transactions to monetizing services via ongoing customer (aka subscriber) relationships. This is the “Subscription Economy” a phrase coined by our CEO, Tien Tzuo, he even wrote the book on it: Subscribed.
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s Product Marketing team works diligently to connect the dots between internal and external groups to inform the strategic direction and positioning of our product offerings. Through storytelling, messaging, positioning, thought leadership, competitive intelligence, analyst relations, pricing and packaging, we help Zuora grow by increasing win rates, net dollar retention and revenue expansion. Like many others at Zuora, our team is a team of teams partnering closely with our engineering, design, sales and marketing organizations (to name a few) in a collaborative effort to make shift happen.
There is a massive shift in the global economy as consumers embrace Usership over Ownership, and companies across industries are re-imagining their underlying business models – shifting away from selling products and towards delivering services that are subscribed to or consumed.
Zuora has been on the forefront of this change, helping leaders like Ford, Zoom, Siemens, GoPro, Gitlab, and more launch, scale, and transform their businesses for the new era. We’ve gone from venture-backed startup to the public leader in our category.
But the opportunity ahead is 100x bigger.
As our customers are in the midst of transition, so is our platform. We’re evolving from a single, best in class product line, to a portfolio of applications, each with billion dollar TAMs. Our customers increasingly see us not as just a useful application, but as a mission-critical platform that serves as the core operating system for their business lines with recurring and flexible monetization models.
In this role you’ll get to
POSITION ZUORA AS A MARKET-LEADING MONETIZATION PLATFORM: Position Zuora as the only monetization platform for companies across multiple industries, and accelerate Zuora into a leadership position.
We are masters of positioning – ensuring our customers know how Zuora is a world-class monetization platform that helps them nurture and monetize subscriber relationships.
We nail our product launches, using innovation milestones as a mechanism for evangelizing the Subscription Economy’s resilience with our customers and other market influencers (industry analysts, etc).
We create mind-blowing content that communicates our story and makes our product shine.
EMPOWERED FIELD ARMY: Ensure our field army has the calm confidence that comes with knowing we have the best solution in the market. We aggressively go head to head with the world’s largest software companies – knowing that we alone can deliver the best Monetization Platform for recurring revenue.
We have a feedback loop that helps PMM tap into experiences in the field, digest, and use to iterate and improve our position.
We make best in class playbooks, collateral, customer stories and demos to drive our win rates.
We crush competition. We know how to position. We understand competitors’ weak spots.
We are the voice of our customers and field to Product, guiding Product to ensure our technology backs up our narrative and meets our customers’ critical needs.
NEW PRODUCT INTRODUCTIONS: Develop and lead clear New Product Introduction plans which translate product innovations within the Zuora Billing product line into solutions with repeatable customer buying motions that drive product adoption and revenue growth.
We work with Product Leaders to provide company-wide clarity on target customers (personas/ICP), their pain, and why they chose Zuora over alternatives.
We develop best-in-class messaging, content, and assets to arm the field with everything they need to start selling new modules immediately.
We iterate relentlessly as we test hypotheses and discover what’s working and where we can improve cross-functionally.
We use this GTM approach to learn, change, and ultimately drive up adoption across our customer base and Zuora’s revenue growth rate.
KEY COMPETENCIES
• Results and Productivity: Gets results, accomplishes objectives and sees projects to completion. Delivers next-level content and assets.
• Collaboration in Virtual Teams: Models and encourages teamwork by fostering cooperation, communication, trust, and shared goals
• Planning, Prioritizing, and Maintaining Focus: Establishes short-term goals, clarifies roles and responsibilities, sets priorities and milestones, and is not distracted by unimportant details or activities
• Agent of Change: Challenges the status quo, supports fresh perspectives, tries out new approaches, and enlists support for change initiatives
• Building Cross-functional Partnerships: Works effectively with other groups and functions, shares information across the enterprise, and considers the impact of decisions on other departments and groups
• Judgment and Reasoning: Effectively analyzes problems, identifies core issues, exercises common sense, sees critical connections and ramifications, and weighs alternatives
Who we’re looking for
1-2+ years’ experience in Product, Marketing, Solution Consulting, and/or domain experience with financial software (e.g. ERP, billing, or CPQ software)
• Technical and Field experience – adept at translating complex technical concepts into bite size value statements.
• Content & Asset Delivery Master – has produced high quality customer-facing content and field assets to strategically evangelize key messages
• Enterprise software background – worked at B2B technology companies where they were selling into large enterprises
• Cross-functional collaboration – can work with product, engineering, marketing, and sales organizations to develop a GTM plan that delivers a revenue number.
• Kaizen Captain – Ability to generate new or improved ideas, approaches, products or solutions and persuade others to support, build, and adopt them.
• Strategic Influencer – Demonstrated ability to lead through influence, driving execution of a plan in a global organization with conflicting priorities
• Buyer Value Obsessed – Passion for understanding customers/buyer pains and needs, and can align the organization to address them
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$81,408—$122,112 USD Show more details...
Companies have realized that the path to growth... going forward is to establish direct, digital relationships with their customers, and monetize these relationships through an ever growing set of digital services.
Our vision is simple: we call it “The World Subscribed.” It’s the idea that one day every company will join the Subscription Economy — a $1.5 Trillion opportunity by 2025 according to UBS.
Our mission: to power the world’s best companies to win in the Subscription Economy.
The Team & Role
Zuora’s Product Marketing team works diligently to connect the dots between internal and external groups to inform the strategic direction and positioning of our product offerings. Through storytelling, messaging, positioning, thought leadership, competitive intelligence, analyst relations, pricing and packaging, we help Zuora grow by increasing win rates, net dollar retention and revenue expansion. Like many others at Zuora, our team is a team of teams partnering closely with our engineering, design, sales and marketing organizations (to name a few) in a collaborative effort to make shift happen.
There is a massive shift in the global economy as consumers embrace Usership over Ownership, and companies across industries are re-imagining their underlying business models – shifting away from selling products and towards delivering services that are subscribed to or consumed.
Zuora has been on the forefront of this change, helping leaders like Ford, Zoom, Siemens, GoPro, Gitlab, and more launch, scale, and transform their businesses for the new era. We’ve gone from venture-backed startup to the public leader in our category.
But the opportunity ahead is 100x bigger.
As our customers are in the midst of transition, so is our platform. We’re evolving from a single, best in class product line, to a portfolio of applications, each with billion dollar TAMs. Our customers increasingly see us not as just a useful application, but as a mission-critical platform that serves as the core operating system for their business lines with recurring and flexible monetization models.
In this role you’ll get to
POSITION ZUORA AS A MARKET-LEADING MONETIZATION PLATFORM: Position Zuora as the only monetization platform for companies across multiple industries, and accelerate Zuora into a leadership position.
We are masters of positioning – ensuring our customers know how Zuora is a world-class monetization platform that helps them nurture and monetize subscriber relationships.
We nail our product launches, using innovation milestones as a mechanism for evangelizing the Subscription Economy’s resilience with our customers and other market influencers (industry analysts, etc).
We create mind-blowing content that communicates our story and makes our product shine.
EMPOWERED FIELD ARMY: Ensure our field army has the calm confidence that comes with knowing we have the best solution in the market. We aggressively go head to head with the world’s largest software companies – knowing that we alone can deliver the best Monetization Platform for recurring revenue.
We have a feedback loop that helps PMM tap into experiences in the field, digest, and use to iterate and improve our position.
We make best in class playbooks, collateral, customer stories and demos to drive our win rates.
We crush competition. We know how to position. We understand competitors’ weak spots.
We are the voice of our customers and field to Product, guiding Product to ensure our technology backs up our narrative and meets our customers’ critical needs.
NEW PRODUCT INTRODUCTIONS: Develop and lead clear New Product Introduction plans which translate product innovations within the Zuora Billing product line into solutions with repeatable customer buying motions that drive product adoption and revenue growth.
We work with Product Leaders to provide company-wide clarity on target customers (personas/ICP), their pain, and why they chose Zuora over alternatives.
We develop best-in-class messaging, content, and assets to arm the field with everything they need to start selling new modules immediately.
We iterate relentlessly as we test hypotheses and discover what’s working and where we can improve cross-functionally.
We use this GTM approach to learn, change, and ultimately drive up adoption across our customer base and Zuora’s revenue growth rate.
KEY COMPETENCIES
• Results and Productivity: Gets results, accomplishes objectives and sees projects to completion. Delivers next-level content and assets.
• Collaboration in Virtual Teams: Models and encourages teamwork by fostering cooperation, communication, trust, and shared goals
• Planning, Prioritizing, and Maintaining Focus: Establishes short-term goals, clarifies roles and responsibilities, sets priorities and milestones, and is not distracted by unimportant details or activities
• Agent of Change: Challenges the status quo, supports fresh perspectives, tries out new approaches, and enlists support for change initiatives
• Building Cross-functional Partnerships: Works effectively with other groups and functions, shares information across the enterprise, and considers the impact of decisions on other departments and groups
• Judgment and Reasoning: Effectively analyzes problems, identifies core issues, exercises common sense, sees critical connections and ramifications, and weighs alternatives
Who we’re looking for
1-2+ years’ experience in Product, Marketing, Solution Consulting, and/or domain experience with financial software (e.g. ERP, billing, or CPQ software)
• Technical and Field experience – adept at translating complex technical concepts into bite size value statements.
• Content & Asset Delivery Master – has produced high quality customer-facing content and field assets to strategically evangelize key messages
• Enterprise software background – worked at B2B technology companies where they were selling into large enterprises
• Cross-functional collaboration – can work with product, engineering, marketing, and sales organizations to develop a GTM plan that delivers a revenue number.
• Kaizen Captain – Ability to generate new or improved ideas, approaches, products or solutions and persuade others to support, build, and adopt them.
• Strategic Influencer – Demonstrated ability to lead through influence, driving execution of a plan in a global organization with conflicting priorities
• Buyer Value Obsessed – Passion for understanding customers/buyer pains and needs, and can align the organization to address them
Benefits*
• Competitive compensation, company equity, and retirement programs
• Medical, dental and vision insurance
• Paid holidays and “wellness” days and company wide winter break
• Generous, flexible time off
• 6 months fully paid parental leave
• Learning & Development stipend
• Opportunities to volunteer and give back, including charitable donation match
• Free resources and support for your mental wellbeing
• Specific benefits offerings may vary by country
About Zuora
As the Subscription Economy leader, Zuora empowers today’s innovative companies to nurture and monetize direct, digital relationships. Our award-winning multi-product portfolio now includes Zuora Revenue, Zuora Collect and Zuora Central Platform. More recently, we’ve added subscription experience platform Zephr to our family, further expanding our capabilities to serve as an intelligent hub that monetizes the complete quote to cash and revenue recognition process at scale.
Through our combination of technology and expertise, Zuora (NYSE: ZUO) helps more than 1,000 companies around the world, including BMC Software, Box, Caterpillar, General Motors, Penske Media Corporation, Schneider Electric, Siemens and Zoom nurture and monetize direct, digital customer relationships. Headquartered in Silicon Valley, Zuora operates offices around the world in the U.S., EMEA, APAC and LATAM.
“ZEO” Culture
At Zuora, we’re building an inclusive, high-performance culture that every ZEO wants to subscribe to. We want ZEOs at every level to feel valued, included, and inspired to innovate, connect and collaborate authentically as we pioneer the Subscription Economy. You’ll be empowered to think like an owner, take initiative and together, with the support of your team you’ll push each other to the next level and help transform business models everywhere.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity Employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$81,408—$122,112 USD Show more details...
via Zuora
schedule_type: Full-time
OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence...
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But
OUR VISION: THE WORLD. SUBSCRIBED.
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence...
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).
YOUR MISSION :
Lead, Inspire, and deliver Zuora’s pricing function, including cross functional alignment, pricing and package strategy, product portfolio management , profitable growth and governance.
THE OPPORTUNITY (AKA: Why you want this role over any other out there)
The Senior Director of Pricing Strategy will be responsible for the overall pricing strategy for Zuora’s portfolio of new and existing products and packages. This includes defining the strategies for monetization, pricing and customer adoption. Other activities include developing models and tools to aid sales in setting pricing for products and services. Analyze market price trends to ensure product prices are set competitively
Who are you? You are part of the finance team who will partner closely with Product Management, Product marketing, Sales, Revenue accounting and others to analyze product requirements, develop pricing proposals, set policies, implement best practices, define playbooks and ensure pricing compliance. The role will require someone who has a SAAS background or experience working with the industry.
You will have a high level of executive visibility and significant responsibility, being the subject-matter expert for pricing for all Zuora products and packages.
WHAT YOU’LL ACHIEVE
• You will build a comprehensive pricing and packaging strategy and pricing model which ensures ease of implementation and market/field adoption
• You will clearly define our product portfolio and align with sales on our commercial strategy
• You will have a clear focus on profitable growth
• You will build processes that will scale with the growth of the company
• You will help build the most efficient pricing groups of SaaS Companies
WHAT YOU’LL NEED TO BE SUCCESSFUL
• Minimum of 10 years of experience in pricing analysis, or similar analytical roles
• Good understanding of SaaS pricing & licensing practices required
• Experience with a global technology firm or working with similar in a consulting or investment banking capacity.
• Outstanding analytical and problem-solving skills
• Proficiency in influencing and negotiation across different groups
• Superb written and verbal communication skills
• Highly flexible and adaptive, able to multi-thread across a number of simultaneous projects
• Team player – able to work cross-functionally
• MBA is preferred
ABOUT ZUORA & OUR “ZEO” CULTURE
Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.
At Zuora, we have one CEO but every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$195,800—$293,700 USD Show more details...
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence...
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than the static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).
YOUR MISSION :
Lead, Inspire, and deliver Zuora’s pricing function, including cross functional alignment, pricing and package strategy, product portfolio management , profitable growth and governance.
THE OPPORTUNITY (AKA: Why you want this role over any other out there)
The Senior Director of Pricing Strategy will be responsible for the overall pricing strategy for Zuora’s portfolio of new and existing products and packages. This includes defining the strategies for monetization, pricing and customer adoption. Other activities include developing models and tools to aid sales in setting pricing for products and services. Analyze market price trends to ensure product prices are set competitively
Who are you? You are part of the finance team who will partner closely with Product Management, Product marketing, Sales, Revenue accounting and others to analyze product requirements, develop pricing proposals, set policies, implement best practices, define playbooks and ensure pricing compliance. The role will require someone who has a SAAS background or experience working with the industry.
You will have a high level of executive visibility and significant responsibility, being the subject-matter expert for pricing for all Zuora products and packages.
WHAT YOU’LL ACHIEVE
• You will build a comprehensive pricing and packaging strategy and pricing model which ensures ease of implementation and market/field adoption
• You will clearly define our product portfolio and align with sales on our commercial strategy
• You will have a clear focus on profitable growth
• You will build processes that will scale with the growth of the company
• You will help build the most efficient pricing groups of SaaS Companies
WHAT YOU’LL NEED TO BE SUCCESSFUL
• Minimum of 10 years of experience in pricing analysis, or similar analytical roles
• Good understanding of SaaS pricing & licensing practices required
• Experience with a global technology firm or working with similar in a consulting or investment banking capacity.
• Outstanding analytical and problem-solving skills
• Proficiency in influencing and negotiation across different groups
• Superb written and verbal communication skills
• Highly flexible and adaptive, able to multi-thread across a number of simultaneous projects
• Team player – able to work cross-functionally
• MBA is preferred
ABOUT ZUORA & OUR “ZEO” CULTURE
Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.
At Zuora, we have one CEO but every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance(at)zuora.com.
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$195,800—$293,700 USD Show more details...
via Zuora
schedule_type: Full-time
San Francisco Bay Area
OUR VISION: THE WORLD. SUBSCRIBED...
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time
San Francisco Bay Area
OUR VISION: THE WORLD. SUBSCRIBED...
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).
THE TEAM
The Strategy and Operations organization strives to make Zuora the best example of a modern-day subscription business and inspire those customers looking to transform and scale their operating model. Our vision-mission, “We power ZEOs to sync up and scale up to achieve success together, means that we guide the corporate strategy by driving focus and cross-functional alignment, and ensuring that Zuora has the systems (people, process, tools) to empower every team and every ZEO to be successful. We also share our experiences achieving Zuora’s mission and strategy with customers, partners and analysts.
THE MISSION
Lead the Digital Workplace at Zuora, ensuring employees are connected, engaged, and informed with access to what they need to deliver faster and more valuable outcomes. The Digital Workplace will be pivotal in supporting a team-based, collaborative, high performance culture.
WHAT YOU’LL ACHIEVE
• Define and lead the strategy, system (people, process, tools), and success metrics that lay the foundation for an intuitive digital work environment.
• Create an engagement model for the unified collection of processes and tools that support the scale and iterative nature of our business in parallel with developing and sustaining a digital workplace experience that empowers all employees to do their best work.
• ZEOs will be able to:
• Connect and engage with other ZEOs – removing silos and fostering relationships, irrespective of location, language, learning style.
• Share their expertise with, and learn from others, by building the network of teams to support interactive and asynchronous work.
• Easily create, publish & consume content through a user-centric collaboration and information system, leveraging best practices and exploiting knowledge to grow and scale the business
• Feel a part of the broader Zuora community.
• Manage the cultural, behavioral and organizational change across Zuora required to build, scale and sustain a successful Digital Workplace.
• Develop strong partnerships across the business and create a cross-functional work team that is unified and committed to the Digital Workplace strategy and its execution.
• Motivate and empower thought leaders and adopters across the company to help promote ongoing engagement and best practices among their teams and co-workers.
WHAT YOU’LL NEED TO BE SUCCESSFUL
• 8+ years experience in Organizational Enablement and Effectiveness and/or Change Leadership and Management, ideally within a SaaS or High Tech environment.
• Bachelor’s degree in Psychology, Organization Development, Behavior Engineering or related field, Master’s degree preferred. Advanced certification(s) in Learning & Development, Design Thinking and/or Organizational Change Management a plus.
• 5+ years experience executing on enterprise wide programs in partnership with IT and other business units; defining and driving outcomes, managing diverse stakeholders, staying within budget and delivering data driven recommendations.
• Deep knowledge of Technology Enabled Development with heavy focus on end-user experience, challenging status quo, and proactively leveraging the latest technology trends and industry best practices.
• Ability to quickly understand and communicate technical concepts to audiences of varying technical expertise (sales team, customer success team, and channel partners).
• Strong understanding of regional and global communications strategies, creating compelling messaging that translate organizational objectives and program priorities.
• Relentless focus, independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations.
• Top-notch communication and presentation skills, including experience communicating insights through data with senior-level executives and rallying cross functional teams through inspiration and vision.
• Strong leadership of cross-functional teams with the ability to inspire team members, drive alignment and obtain buy-in from diverse stakeholders. Experience managing people and teams is a plus.
ABOUT ZUORA & OUR “ZEO” CULTURE
Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.
At Zuora, we have one CEO but every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
#LI-DO1
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$195,800—$293,700 USD Show more details...
OUR VISION: THE WORLD. SUBSCRIBED...
Customers have changed. They’re looking for new ways to engage with businesses. Consumers today have a new set of expectations. They want outcomes, not ownership. Customization, not generalization. Constant improvement, not planned obsolescence.
In the old world (let’s call it the Product Economy) it was all about things. Acquiring new customers, shipping commodities, billing for one-time transactions. But in today’s new era, it’s all about relationships. More and more customers are becoming subscribers because subscription experiences built around services meet consumers’ needs better than static offerings or a single product.
Our vision is “The World Subscribed” where one day every company will be a part of the Subscription Economy® (a phrase coined by our CEO, Tien Tzuo and author of the best selling book Subscribed).
THE TEAM
The Strategy and Operations organization strives to make Zuora the best example of a modern-day subscription business and inspire those customers looking to transform and scale their operating model. Our vision-mission, “We power ZEOs to sync up and scale up to achieve success together, means that we guide the corporate strategy by driving focus and cross-functional alignment, and ensuring that Zuora has the systems (people, process, tools) to empower every team and every ZEO to be successful. We also share our experiences achieving Zuora’s mission and strategy with customers, partners and analysts.
THE MISSION
Lead the Digital Workplace at Zuora, ensuring employees are connected, engaged, and informed with access to what they need to deliver faster and more valuable outcomes. The Digital Workplace will be pivotal in supporting a team-based, collaborative, high performance culture.
WHAT YOU’LL ACHIEVE
• Define and lead the strategy, system (people, process, tools), and success metrics that lay the foundation for an intuitive digital work environment.
• Create an engagement model for the unified collection of processes and tools that support the scale and iterative nature of our business in parallel with developing and sustaining a digital workplace experience that empowers all employees to do their best work.
• ZEOs will be able to:
• Connect and engage with other ZEOs – removing silos and fostering relationships, irrespective of location, language, learning style.
• Share their expertise with, and learn from others, by building the network of teams to support interactive and asynchronous work.
• Easily create, publish & consume content through a user-centric collaboration and information system, leveraging best practices and exploiting knowledge to grow and scale the business
• Feel a part of the broader Zuora community.
• Manage the cultural, behavioral and organizational change across Zuora required to build, scale and sustain a successful Digital Workplace.
• Develop strong partnerships across the business and create a cross-functional work team that is unified and committed to the Digital Workplace strategy and its execution.
• Motivate and empower thought leaders and adopters across the company to help promote ongoing engagement and best practices among their teams and co-workers.
WHAT YOU’LL NEED TO BE SUCCESSFUL
• 8+ years experience in Organizational Enablement and Effectiveness and/or Change Leadership and Management, ideally within a SaaS or High Tech environment.
• Bachelor’s degree in Psychology, Organization Development, Behavior Engineering or related field, Master’s degree preferred. Advanced certification(s) in Learning & Development, Design Thinking and/or Organizational Change Management a plus.
• 5+ years experience executing on enterprise wide programs in partnership with IT and other business units; defining and driving outcomes, managing diverse stakeholders, staying within budget and delivering data driven recommendations.
• Deep knowledge of Technology Enabled Development with heavy focus on end-user experience, challenging status quo, and proactively leveraging the latest technology trends and industry best practices.
• Ability to quickly understand and communicate technical concepts to audiences of varying technical expertise (sales team, customer success team, and channel partners).
• Strong understanding of regional and global communications strategies, creating compelling messaging that translate organizational objectives and program priorities.
• Relentless focus, independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results in challenging situations.
• Top-notch communication and presentation skills, including experience communicating insights through data with senior-level executives and rallying cross functional teams through inspiration and vision.
• Strong leadership of cross-functional teams with the ability to inspire team members, drive alignment and obtain buy-in from diverse stakeholders. Experience managing people and teams is a plus.
ABOUT ZUORA & OUR “ZEO” CULTURE
Zuora (NYSE: ZUO) Zuora provides the leading cloud-based subscription management platform that functions as a system of record for subscription businesses across all industries. Powering the Subscription Economy®, the Zuora platform was architected specifically for dynamic, recurring subscription business models and acts as an intelligent subscription management hub that automates and orchestrates the entire subscription order-to-revenue process seamlessly across billing and revenue recognition. Zuora serves more than 1,000 companies around the world, including Box, Ford, Penske Media Corporation, Schneider Electric, Siemens, Xplornet, and Zoom.
At Zuora, we have one CEO but every employee is empowered and supported to be the ‘ZEO’ of their own career experience. By embedding inclusion and belonging into our processes, policies and culture, we are building a workplace where our 1,200+ ZEOs across North America, Europe, and APAC can bring all the elements of who they are into their work. In addition to an industry-leading six-month, 100% paid parental leave for all our ZEOs, we also offer programs to support your mental health and give back to our communities along with “career cash” and plenty of learning and development opportunities.
To learn more visit www.zuora.com
Zuora is proud to be an Equal Employment Opportunity employer.
Think, be and do you! At Zuora, different perspectives, experiences and contributions matter. Everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all.
Zuora does not discriminate on the basis of, and considers individuals seeking employment with Zuora without regards to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics.
#LI-DO1
The base pay range for this position is only one element of a candidate's total rewards package, which may also include bonuses/variable compensation, equity, and benefits. A candidate's final base salary may vary based on location, prior experience, and the context of the overall offer. Click here for more information regarding Zuora’s benefits.
Base Pay Details
$195,800—$293,700 USD Show more details...
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