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Help desk software list
All the help desk software vendors in our round-up offer free trials of seven to 30 days (except Spiceworks, which is a free product). HubSpot Service Hub, Freshdesk, Zoho Desk, Zendesk, Help ...
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The Best Help Desk Software of 2024. Zoho Desk: Best overall. Freshdesk: Best for integrations. Jira Service Management: Best for enterprise service management. Zendesk for Service: Best for ...
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- 31 yrs old
- 78 Site Rank
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Why We Picked It. Freshservice is the IT help desk solution offered by Freshworks, making it the spiritual big brother to Freshdesk, the company's offering for customer-facing help desks. It has a ...
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- 29 yrs old
- 650 Site Rank
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LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer...
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- 12 yrs old
- 13,602 Site Rank
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Spiceworks Cloud Help Desk. LiveAgent. 1. Zendesk. Use case: Customer and employee experience. It's no secret that Zendesk is the G.O.A.T. of help desk software. Designed to enhance the employee experience (EX) and customer experience (CX), our...
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- 19 yrs old
- 279 Site Rank
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Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to ...
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- United Kingdom
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- 20 yrs old
- 622 Site Rank
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Help desk software is a tool used to organize, manage, and respond to service-related requests from internal and external sources. Customer inquiries are typically submitted via multiple channels, including email, phone, or social media. Customer...
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- 29 yrs old
- 5,675 Site Rank
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Here's one help desk support example: A customer submits a ticket. The ticket pops up in the help desk system. It's automatically assigned to the next available rep. The rep replies to the ticket with a solution. If the issue isn't...
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- 19 yrs old
- 401 Site Rank
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13. Solarwinds Service Desk. Best free help desk for IT support teams. If you need a tool to help you better manage IT-related requests, then Solarwinds Service Desk could be the right option for you. With Solarwinds Service Desk you're able to...
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- 15 yrs old
- 8,811 Site Rank
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FrontRunners 2024. NinjaOne is a leading unified IT management software company that simplifies how IT teams work. MSPs and IT departments can automate, manage, and remediate all their device management tasks within one fast, modern, intuitive platf......
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- 19 yrs old
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