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Help desk ticketing system
7. Kayako. Best help desk ticketing system for providing contextual support. Kayako is a basic ticketing system that can help you manage email, Facebook, X (Twitter), and live chat conversations via either a cloud or on-premises setup. A nice aspect of...
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- 15 yrs old
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A ticketing system makes it easy for IT support and customer service teams to process, manage, and track requests across channels. Choosing the best ticketing software with features that fit your needs can set your teams up to deliver excellent...
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- 19 yrs old
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11. Zoho Desk. Best For: Startups and companies looking to scale in a cost-efficient way. What We Like: Zoho has a pretty robust free tier — offering predefined SLAs, mobile apps, and customer management in addition to a basic ticketing system and...
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- 19 yrs old
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Spiceworks offers both cloud-based and on-premise versions of its free helpdesk ticketing system, which is quite rare in the customer support niche. Spiceworks' help desk isn't only limited to your desk — it's also available as an app for...
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- 5 yrs old
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The Best Help Desk Ticketing Systems Options to Consider. Zendesk — The Best for Most. Freshdesk — The Best for Scaling Businesses. Zoho Desk — The Best for Seamless Multi-Channel Support. Help Scout — The Best for Customer Support Teams With 500+...
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- 21 yrs old
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Best Overall: Freshdesk ». Best Budget: Spiceworks Cloud Help Desk ». Best for Small Businesses: Zendesk Suite ». Best for Ticket Management and Tracking: Zoho Desk ». Best for IT Help Desks ...
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- 29 yrs old
- 386 Site Rank
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The Best Help Desk Software of 2024. Zoho Desk: Best overall. Freshdesk: Best for integrations. Jira Service Management: Best for enterprise service management. Zendesk for Service: Best for ...
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- 31 yrs old
- 78 Site Rank
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Jira comes with built-in automation, queuing, knowledge base, and asset management features. It matches your operational workflow and offers a number of integrations to complement your other service software. 3. Zoho Desk. Zoho Desk is a multi-channel...
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- 19 yrs old
- 401 Site Rank
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The Best Help Desk Software Deals This Week*. HappyFox — $29 Per User Per Month, Billed Annually. Salesforce — Provide Effortless Customer Support. Zendesk — Zendesk Offers Top-Rated, All-in ...
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- 29 yrs old
- 650 Site Rank
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Zendesk ticketing system. Ratings: 4.3/5⭐️ ( 5,750+ reviews) Zendesk is a robust help desk software offering multichannel support. It acts as the backbone of your customer service operations, offering additional live chat and chatbot features. On top of...
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- 54 yrs old
- 28,293 Site Rank
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