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Live chat on website online

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What are the benefits of adding live chat to a website? Having a live chat on the website can positively impact many areas be it sales, support, or customer service. It can help serve customers better by being available 24×7 and enhance their experience with the brand. When your website has live chat integrated, you’re assured of better customer engagement.
How do you add live chat to a website? Log in to your LiveChat account and go to Settings > Channels > Website. Then, click on Copy code. Paste the code to your website’s source code before the tag. Once you’ve successfully added LiveChat code to your website, refresh the page. You should see a chat widget in the bottom right corner.
What are some features of LiveChat? Live chat usually provides real-time support to customers, unlike other support channels such as email support. As opposed to email support, live chat offers a chance of getting immediate replies. And if there’s one thing every website visitor likes, that is a quick response.
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