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Customer Service Made Easy for Online Stores | Gorgias
Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.
https://www.gorgias.com/
1 high issue
3.0%
4 medium issues
12.1%
4 low issues
12.1%
24 tests passed
72.7%
0.18 seconds
62.22 kB
28 resources
Secure
Seo
Title
The title tag is perfect.
Customer Service Made Easy for Online Stores | Gorgias
Meta description
The meta description tag is good.
Helpdesk designed for e-commerce stores. Provide multichannel customer service from a single app. Gain productivity with automated responses to common requests.
Headings
The headings are properly set.
  1. The best merchants grow through exceptional customer service
  1. Answer customer questions in minutes, not days
  2. Turn your customer support into a profit center
  3. Designed for ecommerce,built for your entire stack
  4. Join the 
  5. 10,435
  6. ecommerce brands that use Gorgias every day
  1. Centralize all your support tickets in one place
  2. Get the full customer picture
  3. Automate repetitive tasks to spend more time where it counts
  4. Increase conversion rates by turning visitors into shoppers
  5. Engage with customers before they hit your website
  6. Unlock sales from support via live chat, text, and social media
Content keywords
The content has relevant keywords.
customerservicemadeeasyforonlinestoresgorgias
Image keywords
There are 48 images with missing alt attributes.
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SEO friendly URL
The URL is SEO friendly.
https://www.gorgias.com/
404 page
The website has 404 error pages.
https://www.gorgias.com/404-0eb33d6c5aa267b7a8bec6e34817f8f0
Robots.txt
The webpage can be accessed by search engines.
Noindex
The webpage does not have a noindex tag set.
In-page links
The webpage contains more than 150 links.
  1. https://www.gorgias.com/
  2. EmailA better way to manage your store's support inbox
  3. Social mediaTurn social interactions into sales, without slowing down support
  4. Live chatSupport and sell in real time, just like in real life
  5. VoiceThe easiest way to add voice support to your store
  6. SMS (New!)The easiest way to add voice support to your store
  7. RulesAutomate with precision
  8. Self-serviceAutomate with confidence
  9. Intents & sentiment detectionKnow exactly what your customers want
  10. MacrosRespond faster
  11. Automation add-onRespond faster
  12. Help CenterRespond faster
  13. ViewsCustomize your workspace
  14. Order managementTurn returns into opportunities for new orders
  15. Customer SidebarRich customer data right next to tickets
  16. Multi-StoresUnlimited brands. One helpdesk. 
  17. Support performanceYour control center
  18. Revenue StatisticsKnow your bottom line
  19. Live StatisticsMonitor performance in real time
  20. Satisfaction surveyKeep your customers happy
  21. https://www.gorgias.com/product
  22. Product overview
  23. Customer stories
  24. Gorgias for Shopify
  25. Gorgias for Magento
  26. Gorgias for BigCommerce
  27. Sign Up for Free
  28. Book a Demo
  29. Email
  30. Social media
  31. Live chat
  32. Voice
  33. SMS (New!)
  34. RulesAutomate with precision
  35. Self-service
  36. Intents & sentiment detection
  37. MacrosRespond faster
  38. Automation add-onRespond faster
  39. Order management
  40. Customer Sidebar
  41. Multi-Stores
  42. Views
  43. Revenue StatisticsKnow your bottom line
  44. Live StatisticsMonitor performance in real time
  45. Satisfaction surveyKeep your customers happy
  46. Support performanceYour control center
  47. Shopify
  48. Magento
  49. BigCommerceNew
  50. Product overview
  51. Customer stories
  52. Pricing
  53. Build an app
  54. Browse the App Store
  55. Become a Agency Partner
  56. Build an integration
  57. Browse the App Store
  58. Become a Agency Partner
  59. Blog
  60. CX Growth Playbook
  61. Ecommerce tools
  62. CS Benchmark report
  63. ROI calculator
  64. Customer stories
  65. Webinars
  66. App store
  67. Refer a friend
  68. Refer a client
  69. Blog
  70. CX Growth Playbook
  71. Ecommerce tools
  72. CS Benchmark report
  73. ROI calculator
  74. Customer stories
  75. Webinars
  76. App store
  77. Refer a friend
  78. Refer a client
  79. About Gorgias
  80. Meet the team
  81. Careers
  82. About Gorgias
  83. Meet the team
  84. Careers
  85. Log in
  86. Sign Up for Free
  87. Book a demo
  88. https://www.gorgias.com/
  89. EmailA better way to manage your store's support inbox
  90. Social mediaTurn social interactions into sales, without slowing down support
  91. Live chatSupport and sell in real time, just like in real life
  92. VoiceThe easiest way to add voice support to your store
  93. SMS (New!)The easiest way to add voice support to your store
  94. RulesAutomate with precision
  95. Self-serviceAutomate with confidence
  96. Intents & sentiment detectionKnow exactly what your customers want
  97. MacrosRespond faster
  98. ViewsCustomize your workspace
  99. Order managementTurn returns into opportunities for new orders
  100. Customer SidebarRich customer data right next to tickets
  101. Multi-StoresUnlimited brands. One helpdesk. 
  102. Support performanceYour control center
  103. Revenue StatisticsKnow your bottom line
  104. Live StatisticsMonitor performance in real time
  105. Satisfaction surveyKeep your customers happy
  106. https://www.gorgias.com/product
  107. Product overview
  108. Customer stories
  109. Gorgias for Shopify
  110. Gorgias for Magento
  111. Gorgias for BigCommerce
  112. Sign Up for Free
  113. Book a Demo
  114. Email
  115. Social media
  116. Live chat
  117. Voice
  118. SMS (New!)
  119. RulesAutomate with precision
  120. Self-service
  121. Intents & sentiment detection
  122. MacrosRespond faster
  123. Order management
  124. Customer Sidebar
  125. Multi-Stores
  126. Views
  127. Revenue StatisticsKnow your bottom line
  128. Live StatisticsMonitor performance in real time
  129. Satisfaction surveyKeep your customers happy
  130. Support performanceYour control center
  131. Shopify
  132. Magento
  133. BigCommerceNew
  134. Product overview
  135. Customer stories
  136. Build an app
  137. Browse the App Store
  138. Become a Agency Partner
  139. Build an integration
  140. Browse the App Store
  141. Become a Agency Partner
  142. Blog
  143. Ecommerce tools
  144. CS Benchmark report
  145. ROI calculator
  146. Customer stories
  147. Webinars
  148. App store
  149. Refer a friend
  150. Refer a client
  151. Blog
  152. Ecommerce tools
  153. CS Benchmark report
  154. ROI calculator
  155. Customer stories
  156. Webinars
  157. App store
  158. Refer a friend
  159. Refer a client
  160. About Gorgias
  161. Meet the team
  162. Careers
  163. About Gorgias
  164. Meet the team
  165. Careers
  166. Log in
  167. Sign Up for Free
  168. Book a demo
  169. Get a live demo
  170. Get a Live Demo
  171. Read their story
  172. Read their story
  173. Shopifyintegration
  174. Shopify plusintegration
  175. Magentointegration
  176. BigCommerceintegration
  177. Explore 80+ integrations
  178. Read their story
  179. Read their story
  180. Read their story
  181. Read their story
  182. Get a live demo
  183. https://www.gorgias.com/
  184. Helpdesk for Shopify
  185. Helpdesk for Magento
  186. Helpdesk for BigCommerce
  187. Support by Phone
  188. Pricing
  189. Zendesk
  190. Freshdesk
  191. HelpScout
  192. Benchmark tool
  193. ROI calculator
  194. Blog
  195. Customer Stories
  196. App store
  197. Refer a Friend
  198. Refer a Client
  199. All topics
  200. About Gorgias
  201. Careers
  202. Become a Partner
  203. Helpdesk for Shopify
  204. Helpdesk for Magento
  205. Support by Phone
  206. Zendesk
  207. Freshdesk
  208. HelpScout
  209. Benchmark tool
  210. ROI calculator
  211. Blog
  212. Customer Stories
  213. App store
  214. Refer a Friend
  215. Refer a Client
  216. All topics
  217. About Gorgias
  218. Careers
  219. Become a Partner
  220. Privacy policy
  221. Terms of service
  222. Security
Language
The webpage has the language declared.
en
Favicon
The webpage has a favicon.
https://assets-global.website-files.com/5e4ff204e7b6f80e402d407a/620a804c565c1d36b8e7e92f_Gorgias%20Mark%20256x256.png
Performance
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Load time
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Page size
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JavaScript defer
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  1. https://client-registry.mutinycdn.com/personalize/client/6f8bd4522fdd61ff.js
  2. https://js.hsforms.net/forms/v2.js
  3. https://d3e54v103j8qbb.cloudfront.net/js/jquery-3.5.1.min.dc5e7f18c8.js?site=5e4ff204e7b6f80e402d407a
  4. https://assets-global.website-files.com/5e4ff204e7b6f80e402d407a/js/gorgiasio.431f99987.js
  5. https://config.gorgias.chat/gorgias-chat-bundle-loader.js?applicationId=8
DOM size
There are more than 1,500 DOM nodes.
Security
HTTPS encryption
The webpage uses HTTPS encryption.
The HTML file has https://www.gorgias.com/ DOM nodes.
Mixed content
There are no mixed content resources on the webpage.
Server signature
The webpage has a public server signature.
openresty
Unsafe cross-origin links
The webpage has 37 unsafe cross-origin links.
Plaintext email
The webpage does not contain any plaintext emails.
Miscellaneous
Structured data
The webpage has structured data.
      Meta viewport
      The webpage has a meta viewport tag set.
      width=device-width, initial-scale=1
      Character set
      The webpage has a charset value set.
      utf-8
      Sitemap
      The website has sitemaps.
      1. https://www.gorgias.com/sitemap.xml
      Social
      The webpage does not contain any social links.
      Content length
      The webpage has 2,853 words.
      Text to HTML ratio
      The text to HTML ratio is under 10%
      The text to HTML ratio is 9%.
      Inline CSS
      The webpage does not contain inline CSS code.
      Deprecated HTML
      There are no deprecated HTML tags on the webpage.