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How can I contact HarperCollins.com customer service?
A6: HarperCollins.com's customer service team can be contacted through the website using the "Contact Us" form. Users can also send an email to HarperCollins.com's customer service department or call the customer service hotline for assistance.
Does HarperCollins.com offer any special discounts or promotions?
A5: Yes, HarperCollins.com offers various special discounts and promotions throughout the year, including discounts on new releases and a loyalty program for repeat customers. Users can also sign up for the HarperCollins newsletter to keep up with the latest special offers and promotions.
Can I download ebooks from HarperCollins.com?
A7: Yes, users can download ebooks and audiobooks from HarperCollins.com. The website offers a variety of ebook and audiobook formats, including Kindle and Nook-compatible files, as well as files that can be read on the Kobo, Google Play and other devices.
What is HarperCollins.com's privacy policy?
A9: HarperCollins.com is committed to protecting the privacy of its users. The website's privacy policy outlines how HarperCollins.com collects, uses, and stores information collected from users, as well as how users can control and manage their personal information.
Does HarperCollins.com offer international shipping?
A8: Yes, HarperCollins.com offers international shipping to select countries. However, shipping times may vary depending on the destination country, and additional fees may apply, such as customs and taxes.
Does HarperCollins.com offer free shipping?
A3: HarperCollins.com sometimes offers free shipping promotions for certain book purchases or for orders over a certain amount. These promotions will be announced on the website and will be subject to the terms and conditions of the promotion.
How can I buy books on HarperCollins.com?
A2: To purchase books on HarperCollins.com, users can browse the website using the search bar or explore books by genre, author or format. Once a book is chosen, users can add it to their cart and follow the checkout process using a credit card.
Can I get a refund or exchange for a book purchased on HarperCollins.com?
A4: Refunds and exchanges for books purchased on HarperCollins.com are subject to the terms and conditions of the website's return policy. If a book is defective or damaged during shipment, HarperCollins.com will issue a refund or exchange for the item. If the customer received the wrong book or the book was mislabeled on the website, HarperCollins.com will cover the return shipping fee.
What is HarperCollins.com?
A1: HarperCollins.com is the official website of HarperCollins Publishers, one of the largest and most respected book publishers in the world. The website offers readers access to a vast array of books, including ebooks and audiobooks, as well as author information, news and events, and a variety of other features.
What kind of books does HarperCollins.com offer?
A10: HarperCollins.com offers a wide variety of books, spanning multiple genres, including fiction, non-fiction, children's books, and young adult. The website features books from bestselling and acclaimed authors, as well as new and emerging writers.