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What is Indiegogo's customer service like? A10: Indiegogo has an extensive customer service team to help with any questions or issues you may have. They can be reached through their website, their mobile app, or their email address. Additionally, Indiegogo has a robust help center with answers to commonly asked questions. Their help center also provides tips on how to make the most out of your campaign and how to best promote it.
How do I withdraw funds from my campaign? A8: Once a campaign has been approved, Indiegogo will send you an email with instructions on how to withdraw your funds. Generally, you will need to connect a bank account and provide identification before you can withdraw your funds.
Who can create a campaign on Indiegogo? A5: Anyone is able to create a campaign on Indiegogo. However, it is important to note that projects must meet Indiegogo's Terms of Use. Projects must not be for illegal activities, be associated with hate groups, be for the sale of alcohol or tobacco, or be for any form of personal financial gain.
How do I promote my campaign on Indiegogo? A6: There are many ways to promote your campaign on Indiegogo. You can share your campaign on social media, create a press release, reach out to influencers and bloggers, create a video, post updates on your progress, and offer perks to backers. Additionally, you can use Indiegogo’s promotional tools such as the Promote a Campaign feature, the Promote with Ads feature, and the Boost with PayPal feature.
What happens if my campaign isn't successful? A9: If your campaign is not successful, all funds will be returned to donors and you will not be able to withdraw any of the funds. It is important to note that Indiegogo's fees still apply even if the campaign is not successful.
What are the different types of campaigns available on Indiegogo? A4: Indiegogo offers four different types of campaigns: Flexible Funding, Fixed Funding, Pay-What-You-Want, and Keep What You Raise. Flexible Funding is when all funds are released to the project creator regardless of whether or not the goal is met. Fixed Funding is when the funds are only released to the project creator if the goal is met. Pay-What-You-Want is when backers can decide how much money to donate and Keep What You Raise is when the funds are released to the project creator regardless of whether or not the goal is met.
How much does it cost to use Indiegogo? A3: It is free to create a campaign on Indiegogo. If a campaign is successful, Indiegogo keeps 5% of the funds raised as their fee. If a campaign is unsuccessful, Indiegogo keeps 9% of the funds raised as their fee. Additionally, payment processing fees may apply depending on the payment processor used.
How long does it take for my campaign to be approved? A7: It typically takes Indiegogo up to 48 hours to review and approve a campaign. However, it is important to note that this timeframe can be longer if the campaign requires additional review.
What is Indiegogo? A1: Indiegogo is an online crowdfunding platform that enables people to raise money for any creative project or cause they support. It enables entrepreneurs, small businesses, inventors, artists, and more to bring their ideas to life by connecting them with a global community of potential backers. It allows people to easily create campaigns, share their stories and collect donations from friends, family and the public.
How does Indiegogo work? A2: Indiegogo works by allowing entrepreneurs, inventors, small businesses, and other creators to create a profile and post their campaign to the platform. They can then share their project with their friends, family, and the public. Supporters can then donate money to the project. If the campaign reaches its goal, the funds are released to the project creator, minus Indiegogo's fees. If the goal is not met, then the funds are returned to the donors.