Settings
Appearance
Site Icons
Font Size
Font
General
Infinite Scroll
Open Links in a New Tab
Safe Search
Related Questions
Does Lazada offer free shipping?
Answer: Yes, Lazada offers free shipping on certain orders. Free shipping is available on orders over a certain amount, which varies depending on the country. It also offers a variety of other shipping options, such as express and standard shipping, with different delivery times and prices.
Is Lazada safe to use?
Answer: Yes, Lazada is safe to use. The website uses industry-standard encryption technology to protect customers’ personal information. Transactions are also secured with SSL encryption technology. Furthermore, Lazada offers a Buyer Protection Program which guarantees customers’ orders and provides a secure payment system.
How do I track my order on Lazada?
Answer: Customers can track their orders on the Lazada website. After logging in, customers can go to the “My Orders” page and click on the order they want to track. A tracking number will be displayed and customers can click on it to view the status of the order. Customers can also use the Lazada mobile app to track their orders.
How do I use a Lazada voucher?
Answer: Customers can use Lazada vouchers to get discounts on their orders. To use a voucher, customers should add the items they want to buy to their cart. At checkout, they should enter the voucher code in the “Promo Code” field and click “Apply”. The discount will be applied to the order total.
What is Lazada?
Answer: Lazada is an e-commerce platform owned by the Alibaba Group. It is the leading online shopping and selling destination in Southeast Asia. It operates in seven countries across the region – Singapore, Malaysia, Indonesia, Thailand, Vietnam, the Philippines, and Myanmar. It offers a wide selection of products ranging from electronics, fashion, health & beauty, home & living, and baby & toys. With over 500 million visits per month, Lazada is the biggest e-commerce platform in the region.
What payment methods does Lazada accept?
Answer: Lazada accepts a variety of payment methods including credit cards, debit cards, direct bank transfers, cash on delivery (COD), and e-wallets such as PayPal and AliPay. Depending on the country, some of these payment methods may not be available. For instance, AliPay is only available in Indonesia, Malaysia, and Vietnam.
Does Lazada offer returns?
Answer: Yes, Lazada offers returns. If a customer is not satisfied with their purchase, they can return the item within 14 days of delivery. However, certain items are not eligible for return, such as opened items, items with missing parts, and items that have been damaged. Customers must contact Lazada’s customer service to initiate a return.
How do I contact Lazada?
Answer: Customers can contact Lazada’s customer service in several ways. The easiest way is to go to the Lazada website and use the live chat feature. Customers can also call the Lazada customer service hotline or send an email. The customer service hotline and email address vary depending on the country.
Does Lazada offer gift cards?
Answer: Yes, Lazada offers gift cards. Customers can purchase Lazada gift cards in various denominations and send them to their friends and family. The gift cards can be used to purchase items on the Lazada website or mobile app. Customers can also use the Lazada mobile app to purchase, send, and manage their gift cards.
What is Lazada’s return policy?
Answer: Lazada’s return policy states that customers can return items within 14 days of delivery. Items must be unused and in the same condition as when they were received. Customers must contact Lazada’s customer service to initiate a return. Depending on the country, customers may be responsible for return shipping costs.
Popular Questions
Is there Lazada Singapore?
About. Founded in 2012, Lazada Group is Southeast Asia's leading eCommerce platform. With a presence in six countries – Indonesia, Malaysia, the Philippines, Singapore, Thailand and Vietnam – we connect this vast and diverse region through our technology, logistics and payments capabilities.
Where is Lazada Singapore?
The Southeast Asia online marketplace, owned by Chinese e-commerce giant Alibaba, is the anchor tenant of the 11-storey building at 51 Bras Basah Road. In honour of the new tenant, the building was renamed Lazada One.
Can I buy from Lazada Singapore?
Lazada Singapore can deliver to all serviceable areas island wide. Please note that Lazada Singapore only deliver to locations within Singapore.
Can Lazada be trusted?
Overview. Lazada MY has a consumer rating of 1.49 stars from 92 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Lazada MY most frequently mention customer service, live chat and refund process problems. Lazada MY ranks 384th among Marketplace sites.
Can I order Lazada from USA to Philippines?
Please note that Lazada currently doesn't deliver outside of the Philippines.
Which is better Lazada or Shopee?
Lazada vs Shopee: Final Thoughts If you want to save more on your purchases (including shipping costs), Shopee is the better place to shop. If you prefer to have items delivered fast, then go with Lazada. We hope that this Lazada vs Shopee guide helps you decide which platform to use the next time you go shopping.
Does Lazada have monthly sale?
Sometimes called the Lazada Double-Digit Sale, it occurs once a month on a day with the same number as its month (September 9, for example, or 9.9).
How can I change Lazada Thai to English?
English-speaking customers simply have to click on the small icon on the upper right corner of the screen while on the Lazada website to change the language into English.
Is there Lazada in Thailand?
Lazada operates in six countries: Singapore, Malaysia, Indonesia, Thailand, Vietnam, and the Philippines.
What is Lazada Thailand?
Lazada Thailand is an ecommerce company operating across Southeast Asia, offering a variety of product categories, including fashion, lifestyle, electronics and grocery brands.
How do I change the language on Lazada app?
Tap the 'Account' button on the bottom right corner; Tap the 'Gear' icon on the top right corner to open the 'Settings' page; Tap the 'Language' button to select and apply the preferred language option.
How can I get Lazada discounted price?
Simply log on to the Lazada app and collect free shipping vouchers, Lazada Wallet payment vouchers, and store vouchers for more discounts. You can also use 249 Grab rewards points to redeem a 10 percent off Lazada discount voucher.
What is the delivery time of lazada?
What are the lead times for Same Day Delivery? The Same Day Delivery option is available from Monday – Friday (except holidays) cut-off at 11AM. Orders placed by 11AM are guaranteed to be delivered on the same day.
Why is lazada delivery so slow?
Delays are unfortunately possible due to bad weather incidents, customs delays, etc. However, rest assured as we are making every effort possible to move the packed items and deliver within the promised date.
How do I order lazada delivery?
Receive Order. The order will appear under the To Pack tab in your Orders Management page. Check fulfillment type. ... Print documents. ... Pick items. ... Pack Order. ... Arrange Shipment. ... Hand Over the Package.
How do I become a lazada delivery partner?
Open the App and select “Philippines” as the country. Click the “Apply Here” button. Sign Up using your active mobile number, valid driver's license, and personal password. Fill up the rest of the application form completely.
How can I access my Lazada account?
Mobile App 1) Log in to your Lazada account and click on 'Manage My Account'. 2) To add or change your address, click on 'Address Book'; for other changes, click on 'Account Information'. 3) To edit your payment options, click on 'My Payment Options'.
How can I recover my Lazada account?
Click Forgot Password. Enter the email or cellphone number registered to your Lazada account. Slide to login for Security Verification. Choose a way to verify your identity. Click “Send Code”. ... Type in your new password and click “Submit”.
How can I get my Lazada account number?
Where can I view my Lazada Prepaid Mastercard account number? Log in to www.cimbclicks.com.my. Select My Accounts > Prepaid Card to view your Lazada Prepaid Mastercard account number.
How do I contact Lazada Lex PH?
Still Need Help? Click the Chat Now button to connect with CLEO, available 24/7, or get support from our Customer Care Specialists, available 24/7 (except on holidays). You can also contact us on our hotline at (02) 7795 8900, available daily, 8AM-8PM (except on holidays).