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via ZipRecruiter
schedule_type: Full-time
We are looking for an experienced Help Desk Manager to join our team! The ideal candidate has experience in managing, growing, and developing a successful help desk team. You will be responsible for overseeing the day-to-day activities of the help desk to ensure our internal customers receive the support and service they require to remain productive. In addition, you will also be responsible for... monitoring and reporting on operational KPIs to ensure
We are looking for an experienced Help Desk Manager to join our team! The ideal candidate has experience in managing, growing, and developing a successful help desk team. You will be responsible for overseeing the day-to-day activities of the help desk to ensure our internal customers receive the support and service they require to remain productive. In addition, you will also be responsible for... monitoring and reporting on operational KPIs to ensure the support team is meeting SLAs and resolving issues in accordance with policies and procedures that you will help craft. To be successful in this role, you will be a great mentor and coach to the team, implement processes to support our community proactively and know how to communicate effectively to a broad audience.
Responsibilities
• As Payscale's Help Desk Manager, you will be a strong and pragmatic team member that is passionate about solving big problems with simple solutions and driving perfection at a great company
• Ensures quality of service delivery of calls, ticket documentation, and output of Help Desk processes.
• You will provide ongoing performance, feedback and coaching to Help Desk team members via coaching and recurring 1:1 meetings.
• Work hands-on with the Help Desk team, acting as an escalation point for customer issues, supporting your team in finding solutions to complex problems
• Develop and maintain positive relationships with teams across the business
• Direct and lead by example, ensuring the team follows pre-established Help Desk policies, practices, and procedures and new ones that you help craft
• Lead projects focused on continuously improving Corporate IT services like implementing automation to lighten workloads
• Assist in developing and maintaining team OKRs and achieving a high NPS rating.
• Maintain content in our staff-facing documentation and wiki/knowledge base.
• Recommend and implement process improvements, guide team on required process documentation and related metrics. Create standards for process documentation.
• Stay current on emerging service desk trends and best practices to ensure that the service desk is constantly developing a proactive service model.
• Own lifecycle management of hardware, maintain stock and protocol for consumable supplies, facilitate repair/replacement/maintenance of circulating equipment and technology-equipped facilities.
• Guides the Help Desk Team to independently research, troubleshoot, and resolve trouble tickets to maintain a healthy ticket age.
• Obtains feedback from customers, strategic partners, and clinical units to ensure operational effectiveness goals are being maintained.
Qualifications
• 5+ years of progressive, relevant IT experience supporting end-users with at least 2 years' experience supervising and leading a team of Help Desk staff.
• Bachelor's degree in Computer Science, or equivalent experience.
• Minimum 5 years of experience supporting Microsoft systems (Windows 8-11) and Apple systems (OS X 10-12).
• Minimum 3 years of experience leading technical projects from start to finish.
• Excellent communicator with a focus on customer service to resolve issues effectively.
• Ability to tailor support for all members of the organization.
• Problem solver who knows how to effectively utilize resources.
• Highly organized and precise, with great attention to detail.
• Experience managing enterprise software and project managing a team.
• Experience working with endpoint configuration management tools.
• Ability and desire to work autonomously while achieving results.
• Ambitious, flexible attitude in order to prioritize in a rapidly growing startup-like environment.
• Strong leadership and mentoring skills.
• Excellent verbal and written communication skills.
• Ability to travel to off-site locations.
• Availability outside of working hours to resolve emergency issues promptly.
Tools
• Active Directory
• Azure AD
• Zendesk Ticketing System
• Atlassian Products: Jira & Confluence
• JAMF
• ManageEngine
• Sophos
• Okta
• Slack
• Microsoft 365
• Mimecast/Proofpoint
• Remote Desktop/VDI/VM
• Absolute
• Zoom
• RingCentral
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $95,800 -$143,800, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 15%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
Location
We are a remote first company where you're able to work primarily from your home, with company-provided equipment to set you up for success. Our employees are distributed across the US, UK, and Canada with access to WeWork or Regus space to allow for in person collaboration. We are unable to hire in Quebec Province, Ireland, Hawaii.
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services, and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista, and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
• Voted Seattle's and Boston's best places to work according to Built In 2022.
• Voted one of Seattle's companies with the best benefits according to Built In 2022.
Benefits and Perks
The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
An open and inclusive culture where you'll learn and grow through programs and resources like:
• Monthly company all hands meetings
• Regular opportunities for executive leadership exposure
• Access to top-notch learning courses through LinkedIn Learning
• Regular manager check-ins to drive performance and career growth
• A growing network of employee resource groups
• And more!
Our more standard benefits (U.S.)
• Discretionary Paid Time Off, giving you flexibility to rest, relax and recharge away from work.
• 15 Paid Company Holidays, including an extended Fourth of July Break, World Mental Health Day, and Juneteenth
• A comprehensive benefits plan including medical, dental, life, vision, disability and life insurance covered up to 100% by Payscale
• 401(k) retirement program with a fully vested immediate company match
• 12 weeks of paid parental leave
• Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
Employment Type: full-time Show more details...
Responsibilities
• As Payscale's Help Desk Manager, you will be a strong and pragmatic team member that is passionate about solving big problems with simple solutions and driving perfection at a great company
• Ensures quality of service delivery of calls, ticket documentation, and output of Help Desk processes.
• You will provide ongoing performance, feedback and coaching to Help Desk team members via coaching and recurring 1:1 meetings.
• Work hands-on with the Help Desk team, acting as an escalation point for customer issues, supporting your team in finding solutions to complex problems
• Develop and maintain positive relationships with teams across the business
• Direct and lead by example, ensuring the team follows pre-established Help Desk policies, practices, and procedures and new ones that you help craft
• Lead projects focused on continuously improving Corporate IT services like implementing automation to lighten workloads
• Assist in developing and maintaining team OKRs and achieving a high NPS rating.
• Maintain content in our staff-facing documentation and wiki/knowledge base.
• Recommend and implement process improvements, guide team on required process documentation and related metrics. Create standards for process documentation.
• Stay current on emerging service desk trends and best practices to ensure that the service desk is constantly developing a proactive service model.
• Own lifecycle management of hardware, maintain stock and protocol for consumable supplies, facilitate repair/replacement/maintenance of circulating equipment and technology-equipped facilities.
• Guides the Help Desk Team to independently research, troubleshoot, and resolve trouble tickets to maintain a healthy ticket age.
• Obtains feedback from customers, strategic partners, and clinical units to ensure operational effectiveness goals are being maintained.
Qualifications
• 5+ years of progressive, relevant IT experience supporting end-users with at least 2 years' experience supervising and leading a team of Help Desk staff.
• Bachelor's degree in Computer Science, or equivalent experience.
• Minimum 5 years of experience supporting Microsoft systems (Windows 8-11) and Apple systems (OS X 10-12).
• Minimum 3 years of experience leading technical projects from start to finish.
• Excellent communicator with a focus on customer service to resolve issues effectively.
• Ability to tailor support for all members of the organization.
• Problem solver who knows how to effectively utilize resources.
• Highly organized and precise, with great attention to detail.
• Experience managing enterprise software and project managing a team.
• Experience working with endpoint configuration management tools.
• Ability and desire to work autonomously while achieving results.
• Ambitious, flexible attitude in order to prioritize in a rapidly growing startup-like environment.
• Strong leadership and mentoring skills.
• Excellent verbal and written communication skills.
• Ability to travel to off-site locations.
• Availability outside of working hours to resolve emergency issues promptly.
Tools
• Active Directory
• Azure AD
• Zendesk Ticketing System
• Atlassian Products: Jira & Confluence
• JAMF
• ManageEngine
• Sophos
• Okta
• Slack
• Microsoft 365
• Mimecast/Proofpoint
• Remote Desktop/VDI/VM
• Absolute
• Zoom
• RingCentral
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $95,800 -$143,800, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 15%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors - we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
Location
We are a remote first company where you're able to work primarily from your home, with company-provided equipment to set you up for success. Our employees are distributed across the US, UK, and Canada with access to WeWork or Regus space to allow for in person collaboration. We are unable to hire in Quebec Province, Ireland, Hawaii.
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services, and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista, and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
• Voted Seattle's and Boston's best places to work according to Built In 2022.
• Voted one of Seattle's companies with the best benefits according to Built In 2022.
Benefits and Perks
The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
An open and inclusive culture where you'll learn and grow through programs and resources like:
• Monthly company all hands meetings
• Regular opportunities for executive leadership exposure
• Access to top-notch learning courses through LinkedIn Learning
• Regular manager check-ins to drive performance and career growth
• A growing network of employee resource groups
• And more!
Our more standard benefits (U.S.)
• Discretionary Paid Time Off, giving you flexibility to rest, relax and recharge away from work.
• 15 Paid Company Holidays, including an extended Fourth of July Break, World Mental Health Day, and Juneteenth
• A comprehensive benefits plan including medical, dental, life, vision, disability and life insurance covered up to 100% by Payscale
• 401(k) retirement program with a fully vested immediate company match
• 12 weeks of paid parental leave
• Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
Employment Type: full-time Show more details...
via Monster
schedule_type: Full-time
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International,
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
Job Description
As the Payscale Community Manager you will be responsible for the success of our online customer community and a key contributor to the spirit of community we are building with our customers. You will be coming in to this role to build out our community strategy and vision, manage community support, develop and distribute content, create an engaging community, in order to build trust between our customers and Payscale
Day-in-the-Life: As a Community Manager at a leading B2B SaaS company, a typical day may include the following…
• Set, plan, and implement community campaigns and strategies
• Set an overall vision for the community and evangelize internally and externally
• Nurture, optimize, and drive future feature development needs for Payscale Community platform
• Develop and implement strategies for connecting customers with self-service help content available in the help center
• Establish relationships within the community and identify opportunities for brand ambassadors
• Keep up-to-date with community and compensation trends
• Engage cross-functional teams to bring new information to your strategies and expand the reach of community impact
• Set and report regularly on community goals
• Develop, launch, and report on gamification strategy
First Year in Role:
• Month 3: You will be up and running with the knowledge of how the community works and what your role in the community is. You will have a strategy outlined, you will understand your key metrics, and will have created strong relationships with key partners across the company
• Month 6: Within 6 months you will be actively engaged with the community and will have established yourself as the `voice of Payscale’s community. Internally you will be establishing yourself as the community owner and authority. You’ll begin finding opportunities to match community engagement with the goals and efforts of other internal teams. When you hear about something being developed or released, you’ll make sure that there is a role for the community to play when it’s released. Thanks to your presence in meetings, teams will begin to recognize community as a part of their rollout and outreach strategy.
• Month 12: You will be driving the creation and execution of the community strategy and reporting results regularly. Looking back on the previous 12 months you’ll identify trends, wins, areas for improvement, and opportunities for the future. You will be leading a community of active users who receive regular engagement outreach and enjoy the benefits of a thoughtful customer community program.
Qualifications
Experience:
• Experience planning and leading initiatives
• 4 years of previous community management experience required
• Customer out reach experience
• Knowledge of CED/Community best practices
• Experience working with a Salesforce digital experience, or similar community/help portal platform
• Experience analyzing and reporting on web metrics, Salesforce experience preferred
Additional Information
Benefits and Perks – The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!
Our more standard benefits include:
• Discretionary Paid Time Off – Giving employees the flexibility they need to rest, relax and recharge away from work
• 15 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• FSA and HSA options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match
Additional highlights:
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Equal Opportunity Employer: We embrace equal employment opportunity.
PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs Show more details...
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
Job Description
As the Payscale Community Manager you will be responsible for the success of our online customer community and a key contributor to the spirit of community we are building with our customers. You will be coming in to this role to build out our community strategy and vision, manage community support, develop and distribute content, create an engaging community, in order to build trust between our customers and Payscale
Day-in-the-Life: As a Community Manager at a leading B2B SaaS company, a typical day may include the following…
• Set, plan, and implement community campaigns and strategies
• Set an overall vision for the community and evangelize internally and externally
• Nurture, optimize, and drive future feature development needs for Payscale Community platform
• Develop and implement strategies for connecting customers with self-service help content available in the help center
• Establish relationships within the community and identify opportunities for brand ambassadors
• Keep up-to-date with community and compensation trends
• Engage cross-functional teams to bring new information to your strategies and expand the reach of community impact
• Set and report regularly on community goals
• Develop, launch, and report on gamification strategy
First Year in Role:
• Month 3: You will be up and running with the knowledge of how the community works and what your role in the community is. You will have a strategy outlined, you will understand your key metrics, and will have created strong relationships with key partners across the company
• Month 6: Within 6 months you will be actively engaged with the community and will have established yourself as the `voice of Payscale’s community. Internally you will be establishing yourself as the community owner and authority. You’ll begin finding opportunities to match community engagement with the goals and efforts of other internal teams. When you hear about something being developed or released, you’ll make sure that there is a role for the community to play when it’s released. Thanks to your presence in meetings, teams will begin to recognize community as a part of their rollout and outreach strategy.
• Month 12: You will be driving the creation and execution of the community strategy and reporting results regularly. Looking back on the previous 12 months you’ll identify trends, wins, areas for improvement, and opportunities for the future. You will be leading a community of active users who receive regular engagement outreach and enjoy the benefits of a thoughtful customer community program.
Qualifications
Experience:
• Experience planning and leading initiatives
• 4 years of previous community management experience required
• Customer out reach experience
• Knowledge of CED/Community best practices
• Experience working with a Salesforce digital experience, or similar community/help portal platform
• Experience analyzing and reporting on web metrics, Salesforce experience preferred
Additional Information
Benefits and Perks – The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!
Our more standard benefits include:
• Discretionary Paid Time Off – Giving employees the flexibility they need to rest, relax and recharge away from work
• 15 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• FSA and HSA options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match
Additional highlights:
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Equal Opportunity Employer: We embrace equal employment opportunity.
PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs Show more details...
via Salary.com
posted_at: 24 days agoschedule_type: Full-timework_from_home: 1
What We Do: The PayScale FP&A team is a key part of the business. We emphasize a tight and positive partnership with the business to deliver the best customer experience while instilling a rigorous controllership environment.
What You Do: As a key member of the team, you will play a highly critical and visible role across the R&D and G&A organization in providing clarity through the use of data... analytics and financial modeling.
Who you are:
•
What We Do: The PayScale FP&A team is a key part of the business. We emphasize a tight and positive partnership with the business to deliver the best customer experience while instilling a rigorous controllership environment.
What You Do: As a key member of the team, you will play a highly critical and visible role across the R&D and G&A organization in providing clarity through the use of data... analytics and financial modeling.
Who you are:
• You are an inquisitive individual.
• You have a strong foundation in finance and quantitative analysis but are more than just a spreadsheet jockey or number cruncher.
• You are critical thinker, and a problem solver.
• You love process improvement.
We need someone who has the chops to interpret data, conduct rigorous analysis, and has the confidence to make recommendations and improvements to leadership.
Success in this role requires a high-level of engagement with business partners and therefore requires exceptional interpersonal skills, a focus on teamwork, collaboration, and business sense. You will be a leader in our business, on a high performing team at a fast growing company.
Day-in-the-Life: As a Financial Analyst at PayScale, you will not have a typical day, because our day-to-day can change on a dime. But here's a few things you will do here:
• Understand, extract, and automate data flows into financial software.
• Strive for operational improvement and automation of our financial reporting provided to leadership.
• Prepare monthly metrics reporting support, assist with the monthly operating budget results and forecast updates by collaborating with leadership.
• Work with leadership to understand and develop new ways to analyze our financial results with emphasis on influencing profitability.
• Work at various altitudes, from strategic/high level projects to detailed analysis.
• Ad-hoc scenario analysis that drives actionable business changes.
• Participate in the monthly close process; investigate and resolve issues.
• Assist in other various company projects and initiatives.
Qualifications
Experience:
• 2 year’s financial analysis experience in the technology industry, preferably SaaS or other subscription models.
• BA/BS Degree in Finance, Accounting, Business Admin, or similar discipline with analytical bias.
Skills:
• Technical: you are proficient in Excel and BI tools such as Tableau
• Working knowledge of SQL, and are comfortable working with a data warehouse (specifically Snowflake).
• Time management: you are able to re-prioritize on a moment's notice based on shifting business needs.
• Communication: you are great at effectively working with and communicating to senior leadership.
• Accuracy: you strive for excellence and have great attention to detail.
Tools:
• Adaptive Insights
• Netsuite
• Salesforce
• Tableau
• Snowflake Data Warehouse
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $62,600 - $94,000, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
Location
We are a remote first company where you’re able to work primarily from your home, with company-provided equipment to set you up for success. Our employees are distributed across the US, UK, and Canada with access to WeWork or Regus space to allow for in person collaboration. We are unable to hire in Quebec Province, Northern Ireland, Hawaii.
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services, and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista, and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Benefits and Perks
The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
An open and inclusive culture where you’ll learn and grow through programs and resources like:
• Monthly company all hands meetings
• Regular opportunities for executive leadership exposure
• Access to top-notch learning courses through LinkedIn Learning
• Regular manager check-ins to drive performance and career growth
• A growing network of employee resource groups
• And more!
Our more standard benefits (for the U.S.)
• Discretionary Paid Time Off, giving you flexibility to rest, relax and recharge away from work.
• 15 Paid Company Holidays, including an extended Fourth of July Break, World Mental Health Day, and Juneteenth
• A comprehensive benefits plan including medical, dental, life, vision, disability and life insurance covered up to 100% by Payscale
• 401(k) retirement program with a fully vested immediate company match
• 12 weeks of paid parental leave
• Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
#LI-Remote Show more details...
What You Do: As a key member of the team, you will play a highly critical and visible role across the R&D and G&A organization in providing clarity through the use of data... analytics and financial modeling.
Who you are:
• You are an inquisitive individual.
• You have a strong foundation in finance and quantitative analysis but are more than just a spreadsheet jockey or number cruncher.
• You are critical thinker, and a problem solver.
• You love process improvement.
We need someone who has the chops to interpret data, conduct rigorous analysis, and has the confidence to make recommendations and improvements to leadership.
Success in this role requires a high-level of engagement with business partners and therefore requires exceptional interpersonal skills, a focus on teamwork, collaboration, and business sense. You will be a leader in our business, on a high performing team at a fast growing company.
Day-in-the-Life: As a Financial Analyst at PayScale, you will not have a typical day, because our day-to-day can change on a dime. But here's a few things you will do here:
• Understand, extract, and automate data flows into financial software.
• Strive for operational improvement and automation of our financial reporting provided to leadership.
• Prepare monthly metrics reporting support, assist with the monthly operating budget results and forecast updates by collaborating with leadership.
• Work with leadership to understand and develop new ways to analyze our financial results with emphasis on influencing profitability.
• Work at various altitudes, from strategic/high level projects to detailed analysis.
• Ad-hoc scenario analysis that drives actionable business changes.
• Participate in the monthly close process; investigate and resolve issues.
• Assist in other various company projects and initiatives.
Qualifications
Experience:
• 2 year’s financial analysis experience in the technology industry, preferably SaaS or other subscription models.
• BA/BS Degree in Finance, Accounting, Business Admin, or similar discipline with analytical bias.
Skills:
• Technical: you are proficient in Excel and BI tools such as Tableau
• Working knowledge of SQL, and are comfortable working with a data warehouse (specifically Snowflake).
• Time management: you are able to re-prioritize on a moment's notice based on shifting business needs.
• Communication: you are great at effectively working with and communicating to senior leadership.
• Accuracy: you strive for excellence and have great attention to detail.
Tools:
• Adaptive Insights
• Netsuite
• Salesforce
• Tableau
• Snowflake Data Warehouse
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $62,600 - $94,000, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 10%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
Location
We are a remote first company where you’re able to work primarily from your home, with company-provided equipment to set you up for success. Our employees are distributed across the US, UK, and Canada with access to WeWork or Regus space to allow for in person collaboration. We are unable to hire in Quebec Province, Northern Ireland, Hawaii.
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services, and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista, and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Benefits and Perks
The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
An open and inclusive culture where you’ll learn and grow through programs and resources like:
• Monthly company all hands meetings
• Regular opportunities for executive leadership exposure
• Access to top-notch learning courses through LinkedIn Learning
• Regular manager check-ins to drive performance and career growth
• A growing network of employee resource groups
• And more!
Our more standard benefits (for the U.S.)
• Discretionary Paid Time Off, giving you flexibility to rest, relax and recharge away from work.
• 15 Paid Company Holidays, including an extended Fourth of July Break, World Mental Health Day, and Juneteenth
• A comprehensive benefits plan including medical, dental, life, vision, disability and life insurance covered up to 100% by Payscale
• 401(k) retirement program with a fully vested immediate company match
• 12 weeks of paid parental leave
• Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
#LI-Remote Show more details...
via Seattle, WA - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
Company Description As the industry leader in compensation data and technology, PayScale helps organizations #getpayright. PayScale is the only technology solution for managing compensation that provides multiple streams of fresh, transparently curated and validated salary data. Combined with modeling engines that learn continuously and generate recommendations and insight, PayScale empowers HR... to price jobs and adjust compensation to reflect real-time
Company Description As the industry leader in compensation data and technology, PayScale helps organizations #getpayright. PayScale is the only technology solution for managing compensation that provides multiple streams of fresh, transparently curated and validated salary data. Combined with modeling engines that learn continuously and generate recommendations and insight, PayScale empowers HR... to price jobs and adjust compensation to reflect real-time changes in the market -- all on one trusted data platform. With PayScale's Adaptive Compensation Advantage, teams operate with efficiency, focused on outcomes rather than manual data management. To learn how companies like The Washington Post, Perry Ellis International, United Healthcare and The New York Times rely on PayScale to attract and retain top talent, motivate and engage employees and plan their future workforce, visit payscale.com Job Description What We Do:
Our team is responsible for our B2B products suite, which serves industry leading customers to help them develop their compensation strategies. Our solution is catered towards a wide spectrum of customers, from Start Ups to Enterprise levels. What You Do:
Are you a creative problem solver with a passion for new technology? Do you want to make a huge impact while working on hard technical problems? We are looking for a manager to help us lead the way and would love to welcome you to the team! Qualifications Day-in-the-Life:
As a Development Manager, a typical day may include the following You will inspire, motivate and lead a team of 6-10 back-end and front-end engineers to ensure efficient delivery of high quality product features. As a people manager, you will mentor, grow, and coach your engineers while meeting for regular one-on-ones. You will unblock your team and keep things moving whether that's through technical guidance or working closely with the right people for additional help. You will work closely with product managers to develop a technical roadmap and lead 2-3 projects at any given time. First year in role:
Month 3:
Within 3 months you will know how to navigate the organization, understand the tech stack and major pieces your team owns. You will understand what the team is working on in the near term and how that fits in the companies' strategy. Month 6:
You have phenomenal relationships with your direct reports and peers. You are actively leveling up your team and finding ways to increase efficiency and quality while fostering developer happiness. You are part of long term planning and regularly collaborating with individuals outside your team. Month 12:
You are a veteran. You understand the ins and outs of the products and services you own. You can contribute to the code base and infrastructure and are an active participant in code reviews. The organization leans on you for advice and guidance.
Experience:
2
years experience in a management or technical lead role. 5
years experience developing and designing software, preferably e-commerce. Previous experience with C#, Java or other OOP languages. Experience launching high performance and scalable services and applications into cloud platforms. Skills:
Working knowledge of relational and no-SQL databases. Familiarity/experience with unit testing and crafting testable code. Able to explain technical concepts to developers, project managers, and technical managers. Experience working in an Agile environment. Tools & Technologies:
We write all our back-end code in C# and Java. We work in Azure utilizing technologies such as Functions, Blob Storage, SQL and more. We use Jenkins and Octopus for our build and deploy pipeline. We track all our work in Jira and store all our git repositories in Bitbucket. Additional Information Benefits and Perks - The Highlights:
All around awesome culture where together we strive to:
Pursue excellence every day Create customer value Compete to win (and lose!) as a team As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
Regular virtual company meetings Coffee chats Table for 4 Executive conversation Spirit Week Pulsing tools for continuous conversations to drive performance and career growth Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut Access to top notch learning courses for all employees through LinkedIn Learning As well as constant re-evaluation of what our employees need to be successful at work! Our more standard benefits include:
Flexible Paid Time Off program - most employees average around 3 weeks per year 14 paid holidays including Independence Week, Juneteenth and World Mental Health Day 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision Access to Premera's Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options Flexible Spending Account (FSA) options for pre-tax employee allocations towards:
Medical, Dependent Care, Parking, and Transit Company Paid Short Term Disability, Long Term Disability, and Life Insurance Comprehensive Paid Parental / Adoption Leave program 401k program with fully vested, immediate company match
Salary Range:
$200K -- $250K
Minimum Qualification
Software Development, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Our team is responsible for our B2B products suite, which serves industry leading customers to help them develop their compensation strategies. Our solution is catered towards a wide spectrum of customers, from Start Ups to Enterprise levels. What You Do:
Are you a creative problem solver with a passion for new technology? Do you want to make a huge impact while working on hard technical problems? We are looking for a manager to help us lead the way and would love to welcome you to the team! Qualifications Day-in-the-Life:
As a Development Manager, a typical day may include the following You will inspire, motivate and lead a team of 6-10 back-end and front-end engineers to ensure efficient delivery of high quality product features. As a people manager, you will mentor, grow, and coach your engineers while meeting for regular one-on-ones. You will unblock your team and keep things moving whether that's through technical guidance or working closely with the right people for additional help. You will work closely with product managers to develop a technical roadmap and lead 2-3 projects at any given time. First year in role:
Month 3:
Within 3 months you will know how to navigate the organization, understand the tech stack and major pieces your team owns. You will understand what the team is working on in the near term and how that fits in the companies' strategy. Month 6:
You have phenomenal relationships with your direct reports and peers. You are actively leveling up your team and finding ways to increase efficiency and quality while fostering developer happiness. You are part of long term planning and regularly collaborating with individuals outside your team. Month 12:
You are a veteran. You understand the ins and outs of the products and services you own. You can contribute to the code base and infrastructure and are an active participant in code reviews. The organization leans on you for advice and guidance.
Experience:
2
years experience in a management or technical lead role. 5
years experience developing and designing software, preferably e-commerce. Previous experience with C#, Java or other OOP languages. Experience launching high performance and scalable services and applications into cloud platforms. Skills:
Working knowledge of relational and no-SQL databases. Familiarity/experience with unit testing and crafting testable code. Able to explain technical concepts to developers, project managers, and technical managers. Experience working in an Agile environment. Tools & Technologies:
We write all our back-end code in C# and Java. We work in Azure utilizing technologies such as Functions, Blob Storage, SQL and more. We use Jenkins and Octopus for our build and deploy pipeline. We track all our work in Jira and store all our git repositories in Bitbucket. Additional Information Benefits and Perks - The Highlights:
All around awesome culture where together we strive to:
Pursue excellence every day Create customer value Compete to win (and lose!) as a team As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
Regular virtual company meetings Coffee chats Table for 4 Executive conversation Spirit Week Pulsing tools for continuous conversations to drive performance and career growth Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut Access to top notch learning courses for all employees through LinkedIn Learning As well as constant re-evaluation of what our employees need to be successful at work! Our more standard benefits include:
Flexible Paid Time Off program - most employees average around 3 weeks per year 14 paid holidays including Independence Week, Juneteenth and World Mental Health Day 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision Access to Premera's Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options Flexible Spending Account (FSA) options for pre-tax employee allocations towards:
Medical, Dependent Care, Parking, and Transit Company Paid Short Term Disability, Long Term Disability, and Life Insurance Comprehensive Paid Parental / Adoption Leave program 401k program with fully vested, immediate company match
Salary Range:
$200K -- $250K
Minimum Qualification
Software Development, Technology ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Nashville, TN - Geebo
posted_at: 4 days agoschedule_type: Full-timesalary: 20–28 an hour
Company Description As the industry leader in compensation data and technology, Payscale helps organizations #getpayright. Payscale is the only technology solution for managing compensation that provides multiple streams of fresh, transparently curated and validated salary data. Combined with modeling engines that learn continuously and generate recommendations and insight, Payscale empowers HR to price jobs and adjust compensation to reflect real-time
Company Description As the industry leader in compensation data and technology, Payscale helps organizations #getpayright. Payscale is the only technology solution for managing compensation that provides multiple streams of fresh, transparently curated and validated salary data. Combined with modeling engines that learn continuously and generate recommendations and insight, Payscale empowers HR to price jobs and adjust compensation to reflect real-time changes in the market -- all on one trusted data platform. With Payscale's Adaptive Compensation Advantage, teams operate with efficiency, focused on outcomes rather than manual data management. To learn how companies like The Washington Post, Perry Ellis International, United Healthcare and The New York Times rely on PayScale to attract and retain top talent, motivate and engage employees and plan their future workforce, visit payscale.com. Job Description The Director of Business Operations and Program Management at Payscale is a high... impact leadership role that will report directly to the Chief Customer Officer. This person will lead a cross-functional team that will own and develop programs that drive cohesion across customer-facing teams, improve operational effectiveness, and improve the overall customer experience at Payscale.
Responsibilities:
Partner with Customer organization leadership team across Professional Services, Customer Support, and Customer Success teams to drive operational efficiency, excellence, and insights Collaborate with extended stakeholders to map the customer experience across customer segments/products and develop clear role definition and processes to ensure seamless handoffs between teams Support development and creation of customer assets that deliver a consistent look/feel and experience that each team can leverage in customer interactions Develop and manage operational scorecards for each team to drive measurable outcomes and continuous improvement on KPIs Own tracking of operational and service utilization metrics in Salesforce and definition of operational processes to ensure inputs and metrics are captured Develop program management framework for new and ongoing initiatives with clear measures and definitions for success Oversee internal programs that will improve communications across teams, which may include management of organization-wide newsletters, as well as employee recognition programs Collaborate and build strong relationship with Revenue Effectiveness organization to ensure consistent approach for new-hire onboarding and develop role-specific content for services, support, and customer success teams Develop framework and approach for ongoing communication and learning across teams, especially around readiness efforts for product launches and feature updates Develop cohesive strategy for voice of the customer in partnership with Customer Experience team to capture leading and lagging indicators of customer sentiment, including NPS and customer satisfaction surveys Partner with Product Marketing on service offering creation and ongoing management of the services portfolio Support budget planning processes through capacity planning and modeling Qualifications 10
years in business operations or strategy role in either Professional Services, Customer Support, or Customer Success discipline and at least 5
years as people leader Highly knowledgeable about SaaS business model and customer lifecycle management Strong understanding of financial metrics and experience with budget planning Proven program management and process optimization experience Strong analytical skills and ability to tell stories with numbers Ability to interface with senior stakeholders and present to senior executive audiences MBA preferred, but not required Additional Information Benefits and Perks - The Highlights:
All around awesome culture where together we strive to:
Pursue excellence every day Create customer value Compete to win (and lose!) as a team As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
Regular virtual company meetings Coffee chats Table for 4 Executive conversation Spirit Week Pulsing tools for continuous conversations to drive performance and career growth Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut Access to top notch learning courses for all employees through LinkedIn Learning As well as constant re-evaluation of what our employees need to be successful at work! Our more standard benefits include:
Flexible Paid Time Off program - most employees average around 3 weeks per year 14 paid holidays including Independence Week, Juneteenth and World Mental Health Day 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision Access to Premera's Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options Flexible Spending Account (FSA) options for pre-tax employee allocations towards:
Medical, Dependent Care, Parking, and Transit Company Paid Short Term Disability, Long Term Disability, and Life Insurance Comprehensive Paid Parental / Adoption Leave program 401k program with fully vested, immediate company match
Salary Range:
$200K -- $250K
Minimum Qualification
Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Responsibilities:
Partner with Customer organization leadership team across Professional Services, Customer Support, and Customer Success teams to drive operational efficiency, excellence, and insights Collaborate with extended stakeholders to map the customer experience across customer segments/products and develop clear role definition and processes to ensure seamless handoffs between teams Support development and creation of customer assets that deliver a consistent look/feel and experience that each team can leverage in customer interactions Develop and manage operational scorecards for each team to drive measurable outcomes and continuous improvement on KPIs Own tracking of operational and service utilization metrics in Salesforce and definition of operational processes to ensure inputs and metrics are captured Develop program management framework for new and ongoing initiatives with clear measures and definitions for success Oversee internal programs that will improve communications across teams, which may include management of organization-wide newsletters, as well as employee recognition programs Collaborate and build strong relationship with Revenue Effectiveness organization to ensure consistent approach for new-hire onboarding and develop role-specific content for services, support, and customer success teams Develop framework and approach for ongoing communication and learning across teams, especially around readiness efforts for product launches and feature updates Develop cohesive strategy for voice of the customer in partnership with Customer Experience team to capture leading and lagging indicators of customer sentiment, including NPS and customer satisfaction surveys Partner with Product Marketing on service offering creation and ongoing management of the services portfolio Support budget planning processes through capacity planning and modeling Qualifications 10
years in business operations or strategy role in either Professional Services, Customer Support, or Customer Success discipline and at least 5
years as people leader Highly knowledgeable about SaaS business model and customer lifecycle management Strong understanding of financial metrics and experience with budget planning Proven program management and process optimization experience Strong analytical skills and ability to tell stories with numbers Ability to interface with senior stakeholders and present to senior executive audiences MBA preferred, but not required Additional Information Benefits and Perks - The Highlights:
All around awesome culture where together we strive to:
Pursue excellence every day Create customer value Compete to win (and lose!) as a team As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
Regular virtual company meetings Coffee chats Table for 4 Executive conversation Spirit Week Pulsing tools for continuous conversations to drive performance and career growth Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut Access to top notch learning courses for all employees through LinkedIn Learning As well as constant re-evaluation of what our employees need to be successful at work! Our more standard benefits include:
Flexible Paid Time Off program - most employees average around 3 weeks per year 14 paid holidays including Independence Week, Juneteenth and World Mental Health Day 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision Access to Premera's Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options Flexible Spending Account (FSA) options for pre-tax employee allocations towards:
Medical, Dependent Care, Parking, and Transit Company Paid Short Term Disability, Long Term Disability, and Life Insurance Comprehensive Paid Parental / Adoption Leave program 401k program with fully vested, immediate company match
Salary Range:
$200K -- $250K
Minimum Qualification
Program ManagementEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
via Simplify
posted_at: 20 days agoschedule_type: Full-time
Description
What We Do: The Sales Development team works closely with both Sales and Marketing to drive interest in Payscale’s solutions, identify potential buyers, and use compelling messaging to pique the interest of our prospects. Our goal is to help compensation professionals learn how Payscale can empower them to adopt a modern compensation strategy...
What You Do: In this role you will build a strong sales foundation by learning everything
Description
What We Do: The Sales Development team works closely with both Sales and Marketing to drive interest in Payscale’s solutions, identify potential buyers, and use compelling messaging to pique the interest of our prospects. Our goal is to help compensation professionals learn how Payscale can empower them to adopt a modern compensation strategy...
What You Do: In this role you will build a strong sales foundation by learning everything from prospecting, lead qualification, research, customer personas, objection handling and more. You are the first impression for our potential clients and therefore have a huge impact on Payscale’s success.
Day-in-the-Life: As a Sales Development Representative, a typical day may include the following
• Collaborating with full cycle Account Executives on territory planning to develop quality opportunities within assigned geographic territories
• Qualifying all inbound leads by acting as a consultant where we seek to understand prospects needs and address them head on
• Prospecting into accounts by employing innovative techniques and strategies for researching prospective companies and potential buyers to target with persona specific communication via email, phone, and LinkedIn
• Overcoming objections and effectively communicating Payscale’s value propositions to key decision makers such as Senior Managers and Executives regarding appropriate product offerings
• High level knowledge of product offerings
• Staying current on industry trends and maintaining high level knowledge of competitors product offerings
• Maintaining up to date records and providing valuable market intelligence to Marketing, Sales, and Product teams in sales tools like Salesforce and Outreach
• Achieving monthly pipeline goals set by sales management
• Continuous learning through mock calls, formal training, and regular coaching and feedback
First Year in Role:
• Month 3: You will have learned the ins and outs of the role through a combination of classroom style training, frequent practice and feedback, shadowing your team members and scheduling discovery meetings for Account Executives.
• Month 6: You will be partnering with an Account Executive to strategically prospect a territory for new opportunities and continuing to hone your skills in discovery, objection handling, and targeted messaging.
• Month 12: You will be a leader on the team and take an active part in improving the team as a whole, as well as assisting newer colleagues and developing more advanced sales skills
Experience:
• Bachelor’s degree, or experience in sales and/or customer facing activities in a fast-paced environment.
Skills:
• Curious and active listener: You have a deep hunger to learn, coupled with a willingness to experiment. You ask a lot of questions. You recognize there is a difference between "hearing" and "listening" and you even pick up on what’s not being said.
• Resilient and self-motivated: You’re always striving to build upon previous successes. You realize that the quickest path to success is through quick failures, so you aren’t afraid to jump in and try something new.
• Detail oriented: The little things matter! You’re able to craft a process that keeps you on track.
• Tech savvy: you love experimenting with new technology, and you quickly learn and adapt to new processes.
• Exceptional verbal and written communicator: You are clear, concise, professional, and engaging over the phone. You have the ability to write a confident, persuasive, and professional email.
• Collaborative: When we all succeed, we’re better for it. You share your recipe for success without even being asked.
Tools: We’ll teach you everything you need to know, but it’s helpful if you are familiar with...
• Salesforce or a similar CRM
• Salesloft or a similar sales enablement platform
• MS Office Suite, especially Outlook
Compensation
In the spirit of pay transparency, we are excited to share the target base compensation for this position is $45,000, this position is also eligible for a commission of $26,000 resulting in an annual OTE of $71,000. If you are hired at Payscale, your final compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. We also offer a generous compensation and benefits package (more information on benefits listed below).
Location
We are a remote first company where you’re able to work primarily from your home, with company-provided equipment to set you up for success. Our employees are distributed across the US, UK, and Canada with access to WeWork or Regus space to allow for in person collaboration. We are unable to hire in Quebec Province, Northern Ireland, Hawaii.
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services, and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista, and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Benefits and Perks
The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
An open and inclusive culture where you’ll learn and grow through programs and resources like:
• Monthly company all hands meetings
• Regular opportunities for executive leadership exposure
• Access to top-notch learning courses through LinkedIn Learning
• Regular manager check-ins to drive performance and career growth
• A growing network of employee resource groups
• And more!
Our more standard benefits:
• Discretionary Paid Time Off, giving you flexibility to rest, relax and recharge away from work.
• 15 Paid Company Holidays, including an extended Fourth of July Break, World Mental Health Day, and Juneteenth
• A comprehensive benefits plan including medical, dental, life, vision, disability and life insurance covered up to 100% by Payscale
• 401(k) retirement program with a fully vested immediate company match
• 12 weeks of paid parental leave
• Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
#LI-Remote Show more details...
What We Do: The Sales Development team works closely with both Sales and Marketing to drive interest in Payscale’s solutions, identify potential buyers, and use compelling messaging to pique the interest of our prospects. Our goal is to help compensation professionals learn how Payscale can empower them to adopt a modern compensation strategy...
What You Do: In this role you will build a strong sales foundation by learning everything from prospecting, lead qualification, research, customer personas, objection handling and more. You are the first impression for our potential clients and therefore have a huge impact on Payscale’s success.
Day-in-the-Life: As a Sales Development Representative, a typical day may include the following
• Collaborating with full cycle Account Executives on territory planning to develop quality opportunities within assigned geographic territories
• Qualifying all inbound leads by acting as a consultant where we seek to understand prospects needs and address them head on
• Prospecting into accounts by employing innovative techniques and strategies for researching prospective companies and potential buyers to target with persona specific communication via email, phone, and LinkedIn
• Overcoming objections and effectively communicating Payscale’s value propositions to key decision makers such as Senior Managers and Executives regarding appropriate product offerings
• High level knowledge of product offerings
• Staying current on industry trends and maintaining high level knowledge of competitors product offerings
• Maintaining up to date records and providing valuable market intelligence to Marketing, Sales, and Product teams in sales tools like Salesforce and Outreach
• Achieving monthly pipeline goals set by sales management
• Continuous learning through mock calls, formal training, and regular coaching and feedback
First Year in Role:
• Month 3: You will have learned the ins and outs of the role through a combination of classroom style training, frequent practice and feedback, shadowing your team members and scheduling discovery meetings for Account Executives.
• Month 6: You will be partnering with an Account Executive to strategically prospect a territory for new opportunities and continuing to hone your skills in discovery, objection handling, and targeted messaging.
• Month 12: You will be a leader on the team and take an active part in improving the team as a whole, as well as assisting newer colleagues and developing more advanced sales skills
Experience:
• Bachelor’s degree, or experience in sales and/or customer facing activities in a fast-paced environment.
Skills:
• Curious and active listener: You have a deep hunger to learn, coupled with a willingness to experiment. You ask a lot of questions. You recognize there is a difference between "hearing" and "listening" and you even pick up on what’s not being said.
• Resilient and self-motivated: You’re always striving to build upon previous successes. You realize that the quickest path to success is through quick failures, so you aren’t afraid to jump in and try something new.
• Detail oriented: The little things matter! You’re able to craft a process that keeps you on track.
• Tech savvy: you love experimenting with new technology, and you quickly learn and adapt to new processes.
• Exceptional verbal and written communicator: You are clear, concise, professional, and engaging over the phone. You have the ability to write a confident, persuasive, and professional email.
• Collaborative: When we all succeed, we’re better for it. You share your recipe for success without even being asked.
Tools: We’ll teach you everything you need to know, but it’s helpful if you are familiar with...
• Salesforce or a similar CRM
• Salesloft or a similar sales enablement platform
• MS Office Suite, especially Outlook
Compensation
In the spirit of pay transparency, we are excited to share the target base compensation for this position is $45,000, this position is also eligible for a commission of $26,000 resulting in an annual OTE of $71,000. If you are hired at Payscale, your final compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. We also offer a generous compensation and benefits package (more information on benefits listed below).
Location
We are a remote first company where you’re able to work primarily from your home, with company-provided equipment to set you up for success. Our employees are distributed across the US, UK, and Canada with access to WeWork or Regus space to allow for in person collaboration. We are unable to hire in Quebec Province, Northern Ireland, Hawaii.
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services, and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista, and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Benefits and Perks
The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
An open and inclusive culture where you’ll learn and grow through programs and resources like:
• Monthly company all hands meetings
• Regular opportunities for executive leadership exposure
• Access to top-notch learning courses through LinkedIn Learning
• Regular manager check-ins to drive performance and career growth
• A growing network of employee resource groups
• And more!
Our more standard benefits:
• Discretionary Paid Time Off, giving you flexibility to rest, relax and recharge away from work.
• 15 Paid Company Holidays, including an extended Fourth of July Break, World Mental Health Day, and Juneteenth
• A comprehensive benefits plan including medical, dental, life, vision, disability and life insurance covered up to 100% by Payscale
• 401(k) retirement program with a fully vested immediate company match
• 12 weeks of paid parental leave
• Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs.
#LI-Remote Show more details...
via Colorado Jobs - Tarta.ai
posted_at: 1 month agoschedule_type: Full-time
What We Do:
As part of the Pay Equity Team, you will be an influential member of helping us deliver on Payscale’s mission to #getpayright by providing comprehensive analytics on our customers compensation strategy to provide them insight on pay equity trends within their organization. As the product enters its next phase, we will be responsible for ensuring a scalable, performant, and... maintainable platform. Come help us build a product that
What We Do:
As part of the Pay Equity Team, you will be an influential member of helping us deliver on Payscale’s mission to #getpayright by providing comprehensive analytics on our customers compensation strategy to provide them insight on pay equity trends within their organization. As the product enters its next phase, we will be responsible for ensuring a scalable, performant, and... maintainable platform. Come help us build a product that allows companies to not only identify pay equity issues but address them.
Day-in-the-Life:
As a Software Engineer, a typical day may include the following:
Design and build new modules that help us move towards a cloud-native distributed system.
Provide technical advice and weigh in on technical decisions that impact other teams or the company at large by collaborating with stakeholders.
Research and propose new technologies.
Take initiative to identify and solve important problems, and coordinate with others on cross-cutting technical issues.
Identify and proactively tackle technical debt before it grows into debt that requires significant up-front work to resolve
Partner with our architectural and platform teams.
Improve and support our existing services and integrations.
Must Haves:
Strong problem solving and critical thinking skills.
3+ years building and supporting well architected, service-based systems.
4+ years writing Java code with experience with Spring Framework.
2+ years with Front end development experience working with Javascript/Typescript/Angular/React.
Experience writing complicated SQL and an understanding of relational databases.
Experience working with Hibernate.
Experience working with message queues/messaging frameworks.
Success in writing understandable and testable code while embracing unit and integration test concepts.
Experience with unit testing and mocking frameworks.
Working with a team of people on engaging problems which often require independent research that excites you.
You can clearly articulate technical concepts to developers, managers, and less technical colleagues.
Experience working with CI/CD pipelines.
Nice to Haves:
Containerization, Docker, Kubernetes.
Experience with cloud providers (AWS, Azure) and cloud native solutions.
Experience working with Spring Boot.
Experience working with MariaDB.
Experience with Apache Camel and Apache ActiveMQ.
Experience working with Mockito or EasyMock.
Experience with Node.js.
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $100,200 - $150,400, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 8%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
Location
We are a remote first company where you’re able to work primarily from your home, with company-provided equipment to set you up for success. Our employees are distributed across the US, UK, and Canada with access to WeWork or Regus space to allow for in person collaboration. We are unable to hire in Quebec Province, Ireland, Hawaii.
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services, and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista, and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
Voted Seattle’s and Boston’s best places to work according to Built In 2022.
Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Benefits and Perks
The Highlights:
All around awesome culture where together we strive to:
Pursue excellence every day
Create customer value
Compete to win (and lose!) as a team
An open and inclusive culture where you’ll learn and grow through programs and resources like:
Monthly company all hands meetings
Regular opportunities for executive leadership exposure
Access to top-notch learning courses through LinkedIn Learning
Regular manager check-ins to drive performance and career growth
A growing network of employee resource groups
And more!
Our more standard benefits (U.S.)
Discretionary Paid Time Off, giving you flexibility to rest, relax and recharge away from work.
15 Paid Company Holidays, including an extended Fourth of July Break, World Mental Health Day, and Juneteenth
A comprehensive benefits plan including medical, dental, life, vision, disability and life insurance covered up to 100% by Payscale
401(k) retirement program with a fully vested immediate company match
12 weeks of paid parental leave
Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs Show more details...
As part of the Pay Equity Team, you will be an influential member of helping us deliver on Payscale’s mission to #getpayright by providing comprehensive analytics on our customers compensation strategy to provide them insight on pay equity trends within their organization. As the product enters its next phase, we will be responsible for ensuring a scalable, performant, and... maintainable platform. Come help us build a product that allows companies to not only identify pay equity issues but address them.
Day-in-the-Life:
As a Software Engineer, a typical day may include the following:
Design and build new modules that help us move towards a cloud-native distributed system.
Provide technical advice and weigh in on technical decisions that impact other teams or the company at large by collaborating with stakeholders.
Research and propose new technologies.
Take initiative to identify and solve important problems, and coordinate with others on cross-cutting technical issues.
Identify and proactively tackle technical debt before it grows into debt that requires significant up-front work to resolve
Partner with our architectural and platform teams.
Improve and support our existing services and integrations.
Must Haves:
Strong problem solving and critical thinking skills.
3+ years building and supporting well architected, service-based systems.
4+ years writing Java code with experience with Spring Framework.
2+ years with Front end development experience working with Javascript/Typescript/Angular/React.
Experience writing complicated SQL and an understanding of relational databases.
Experience working with Hibernate.
Experience working with message queues/messaging frameworks.
Success in writing understandable and testable code while embracing unit and integration test concepts.
Experience with unit testing and mocking frameworks.
Working with a team of people on engaging problems which often require independent research that excites you.
You can clearly articulate technical concepts to developers, managers, and less technical colleagues.
Experience working with CI/CD pipelines.
Nice to Haves:
Containerization, Docker, Kubernetes.
Experience with cloud providers (AWS, Azure) and cloud native solutions.
Experience working with Spring Boot.
Experience working with MariaDB.
Experience with Apache Camel and Apache ActiveMQ.
Experience working with Mockito or EasyMock.
Experience with Node.js.
Compensation
In the spirit of pay transparency, we are excited to share the base salary range for this position is $100,200 - $150,400, exclusive of fringe benefits or potential bonuses. This position is also eligible for an annual corporate bonus of 8%. If you are hired at Payscale, your final base salary compensation will be determined based on factors such as geographic location, skills, education, and/or experience. In addition to those factors – we believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical in order to allow for future & continued salary growth. We also offer a generous compensation and benefits package (more information on benefits listed below).
Location
We are a remote first company where you’re able to work primarily from your home, with company-provided equipment to set you up for success. Our employees are distributed across the US, UK, and Canada with access to WeWork or Regus space to allow for in person collaboration. We are unable to hire in Quebec Province, Ireland, Hawaii.
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services, and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista, and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
Voted Seattle’s and Boston’s best places to work according to Built In 2022.
Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Benefits and Perks
The Highlights:
All around awesome culture where together we strive to:
Pursue excellence every day
Create customer value
Compete to win (and lose!) as a team
An open and inclusive culture where you’ll learn and grow through programs and resources like:
Monthly company all hands meetings
Regular opportunities for executive leadership exposure
Access to top-notch learning courses through LinkedIn Learning
Regular manager check-ins to drive performance and career growth
A growing network of employee resource groups
And more!
Our more standard benefits (U.S.)
Discretionary Paid Time Off, giving you flexibility to rest, relax and recharge away from work.
15 Paid Company Holidays, including an extended Fourth of July Break, World Mental Health Day, and Juneteenth
A comprehensive benefits plan including medical, dental, life, vision, disability and life insurance covered up to 100% by Payscale
401(k) retirement program with a fully vested immediate company match
12 weeks of paid parental leave
Flexible Spending Account options for pre-tax employee allocations
Equal Opportunity Employer:
We embrace equal employment opportunity. Payscale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin, or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology, and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs Show more details...
via Military.com
schedule_type: Full-time
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International,
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
Job Description
Support PayScale Customers in the following ways:
• Case Work
• Identify problems within PayScale products and provide workarounds
• Troubleshoot complex requests and advance to development team as appropriate
• Deliver excellent client service with empathetic and professional communication
• Provide timely and accurate solutions to client requests
• Maintain accurate case records by documenting all interactions and resolution steps and updating case fields
• Act As a Trusted Advisor: Evaluate Customer client comp strategy and make recommendations on how to implement, including how to use the product, but also as a framework supported by the product, using independent judgment and driven by specific customer requirements.
• Account Management: Build collaborative relationships with clients, understand their needs as unique from other clients, and provide guidance on comp practice and strategy that meets those clients’ needs.
• Reporting: Advise client on use of reports to achieve strategic goals and help the client define requirements for reports that can be implemented by the senior reporting team.
• Engineering Engagement: Provide meaningful feedback based on their experience with individual clients and the Support team as a whole to engineering with the goal of improving the client experience through product enhancements and/or tools that the team can use to improve the support experience.
• Work Prioritization: Use best judgment and business acumen to prioritize work either directly from clients or as advanced from other less senior team members as makes sense from an overall client experience perspective.
• Supervision: Work independently with little or no day-to-day direction on particular task with overall priorities set through team meetings and weekly or fortnightly one on ones.
• Problem Solving: Identify key issues and patterns from partial/conflicting data. Takes a broad perspective to problems and spots new, less obvious solutions.
Additional Information
Benefits and Perks – The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!
Our more standard benefits include:
• Discretionary Paid Time Off – Giving employees the flexibility they need to rest, relax and recharge away from work
• 15 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• FSA and HSA options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match
Additional highlights:
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Equal Opportunity Employer: We embrace equal employment opportunity.
PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs Show more details...
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
Job Description
Support PayScale Customers in the following ways:
• Case Work
• Identify problems within PayScale products and provide workarounds
• Troubleshoot complex requests and advance to development team as appropriate
• Deliver excellent client service with empathetic and professional communication
• Provide timely and accurate solutions to client requests
• Maintain accurate case records by documenting all interactions and resolution steps and updating case fields
• Act As a Trusted Advisor: Evaluate Customer client comp strategy and make recommendations on how to implement, including how to use the product, but also as a framework supported by the product, using independent judgment and driven by specific customer requirements.
• Account Management: Build collaborative relationships with clients, understand their needs as unique from other clients, and provide guidance on comp practice and strategy that meets those clients’ needs.
• Reporting: Advise client on use of reports to achieve strategic goals and help the client define requirements for reports that can be implemented by the senior reporting team.
• Engineering Engagement: Provide meaningful feedback based on their experience with individual clients and the Support team as a whole to engineering with the goal of improving the client experience through product enhancements and/or tools that the team can use to improve the support experience.
• Work Prioritization: Use best judgment and business acumen to prioritize work either directly from clients or as advanced from other less senior team members as makes sense from an overall client experience perspective.
• Supervision: Work independently with little or no day-to-day direction on particular task with overall priorities set through team meetings and weekly or fortnightly one on ones.
• Problem Solving: Identify key issues and patterns from partial/conflicting data. Takes a broad perspective to problems and spots new, less obvious solutions.
Additional Information
Benefits and Perks – The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!
Our more standard benefits include:
• Discretionary Paid Time Off – Giving employees the flexibility they need to rest, relax and recharge away from work
• 15 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• FSA and HSA options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match
Additional highlights:
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Equal Opportunity Employer: We embrace equal employment opportunity.
PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs Show more details...
via Military.com
schedule_type: Full-time
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International,
Company Description
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
Job Description
As the Payscale Community Manager you will be responsible for the success of our online customer community and a key contributor to the spirit of community we are building with our customers. You will be coming in to this role to build out our community strategy and vision, manage community support, develop and distribute content, create an engaging community, in order to build trust between our customers and Payscale
Day-in-the-Life: As a Community Manager at a leading B2B SaaS company, a typical day may include the following…
• Set, plan, and implement community campaigns and strategies
• Set an overall vision for the community and evangelize internally and externally
• Nurture, optimize, and drive future feature development needs for Payscale Community platform
• Develop and implement strategies for connecting customers with self-service help content available in the help center
• Establish relationships within the community and identify opportunities for brand ambassadors
• Keep up-to-date with community and compensation trends
• Engage cross-functional teams to bring new information to your strategies and expand the reach of community impact
• Set and report regularly on community goals
• Develop, launch, and report on gamification strategy
First Year in Role:
• Month 3: You will be up and running with the knowledge of how the community works and what your role in the community is. You will have a strategy outlined, you will understand your key metrics, and will have created strong relationships with key partners across the company
• Month 6: Within 6 months you will be actively engaged with the community and will have established yourself as the voice of Payscale’s community. Internally you will be establishing yourself as the community owner and authority. You’ll begin finding opportunities to match community engagement with the goals and efforts of other internal teams. When you hear about something being developed or released, you’ll make sure that there is a role for the community to play when it’s released. Thanks to your presence in meetings, teams will begin to recognize community as a part of their rollout and outreach strategy.
• Month 12: You will be driving the creation and execution of the community strategy and reporting results regularly. Looking back on the previous 12 months you’ll identify trends, wins, areas for improvement, and opportunities for the future. You will be leading a community of active users who receive regular engagement outreach and enjoy the benefits of a thoughtful customer community program.
Qualifications
Experience:
• Experience planning and leading initiatives
• 4 years of previous community management experience required
• Customer out reach experience
• Knowledge of CED/Community best practices
• Experience working with a Salesforce digital experience, or similar community/help portal platform
• Experience analyzing and reporting on web metrics, Salesforce experience preferred
Additional Information
Benefits and Perks – The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!
Our more standard benefits include:
• Discretionary Paid Time Off – Giving employees the flexibility they need to rest, relax and recharge away from work
• 15 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• FSA and HSA options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match
Additional highlights:
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Equal Opportunity Employer: We embrace equal employment opportunity.
PayScale is committed to a policy of equal employment opportunity for all applicants and employees. It is our policy that employees will not be subjected to unlawful discrimination on the basis of race, color, religion, sex, age, national origin or ancestry, physical or mental disability, veteran or military status, marital status, sexual orientation, political ideology and any other basis protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including but not limited to: recruitment, hiring, transfers, promotions, training, discipline, termination, compensation and benefits, performance appraisals, education, and social and recreational programs Show more details...
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations... such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com
Job Description
As the Payscale Community Manager you will be responsible for the success of our online customer community and a key contributor to the spirit of community we are building with our customers. You will be coming in to this role to build out our community strategy and vision, manage community support, develop and distribute content, create an engaging community, in order to build trust between our customers and Payscale
Day-in-the-Life: As a Community Manager at a leading B2B SaaS company, a typical day may include the following…
• Set, plan, and implement community campaigns and strategies
• Set an overall vision for the community and evangelize internally and externally
• Nurture, optimize, and drive future feature development needs for Payscale Community platform
• Develop and implement strategies for connecting customers with self-service help content available in the help center
• Establish relationships within the community and identify opportunities for brand ambassadors
• Keep up-to-date with community and compensation trends
• Engage cross-functional teams to bring new information to your strategies and expand the reach of community impact
• Set and report regularly on community goals
• Develop, launch, and report on gamification strategy
First Year in Role:
• Month 3: You will be up and running with the knowledge of how the community works and what your role in the community is. You will have a strategy outlined, you will understand your key metrics, and will have created strong relationships with key partners across the company
• Month 6: Within 6 months you will be actively engaged with the community and will have established yourself as the voice of Payscale’s community. Internally you will be establishing yourself as the community owner and authority. You’ll begin finding opportunities to match community engagement with the goals and efforts of other internal teams. When you hear about something being developed or released, you’ll make sure that there is a role for the community to play when it’s released. Thanks to your presence in meetings, teams will begin to recognize community as a part of their rollout and outreach strategy.
• Month 12: You will be driving the creation and execution of the community strategy and reporting results regularly. Looking back on the previous 12 months you’ll identify trends, wins, areas for improvement, and opportunities for the future. You will be leading a community of active users who receive regular engagement outreach and enjoy the benefits of a thoughtful customer community program.
Qualifications
Experience:
• Experience planning and leading initiatives
• 4 years of previous community management experience required
• Customer out reach experience
• Knowledge of CED/Community best practices
• Experience working with a Salesforce digital experience, or similar community/help portal platform
• Experience analyzing and reporting on web metrics, Salesforce experience preferred
Additional Information
Benefits and Perks – The Highlights:
All around awesome culture where together we strive to:
• Pursue excellence every day
• Create customer value
• Compete to win (and lose!) as a team
As part of our culture of transparency and commitment to employee engagement, we have several programs and resources such as:
• Regular virtual company meetings
• Coffee chats
• Table for 4 Executive conversation
• Spirit Week
• Pulsing tools for continuous conversations to drive performance and career growth
• Strengths based tools designed to help employees engage with peers and managers, supported through a program called StandOut
• Access to top notch learning courses for all employees through LinkedIn Learning
• As well as constant re-evaluation of what our employees need to be successful at work!
Our more standard benefits include:
• Discretionary Paid Time Off – Giving employees the flexibility they need to rest, relax and recharge away from work
• 15 paid holidays including Independence Week, Juneteenth and World Mental Health Day
• 3 comprehensive health plans to fit your unique needs; plans have up to 100% company-paid premium coverage for employee Medical, Dental and Vision
• Access to Premera’s Healthcare Services including an Employee Assistance Program (EAP), 24-hour Nurse Hotline, Telehealth (Doctor on Demand), Talkspace, and other virtual care options
• FSA and HSA options for pre-tax employee allocations towards: Medical, Dependent Care, Parking, and Transit
• Company Paid Short Term Disability, Long Term Disability, and Life Insurance
• Comprehensive Paid Parental / Adoption Leave program
• 401k program with fully vested, immediate company match
Additional highlights:
• Voted Seattle’s and Boston’s best places to work according to Built In 2022.
• Voted one of Seattle’s companies with the best benefits according to Built In 2022.
Equal Opportunity Employer: We embrace equal employment opportunity.
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via Atlanta, GA - Geebo
posted_at: 2 days agoschedule_type: Full-timesalary: 20–28 an hour
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare,
As the industry leader in compensation management, Payscale is on a mission to help job seekers, employees and businesses get pay right, and make sustainable fair pay a reality. Empowering more than 53 percent of the Fortune 500 in 198 countries, Payscale provides a combination of data-driven insights, best-in-class services and innovative software to enable organizations such as Angel City Football Club, Perry Ellis International, United Healthcare, Vista and The Washington Post to make fair and appropriate pay decisions. Pay is powerful. To learn more, visit www.payscale.com Job Description The Senior Database Engineer will work directly with Software Architecture, development, and product teams to design and implement product and process solutions and improve application performance and stability. Role and
Responsibilities:
Collaborate with stakeholders from across the organization to set priorities and drive toward implementation Partner with our Architecture team in the design... build, and creation of our data platform Ensure database systems meet all requirements of performance, availability, scalability, quality and security to produce world class products Design and implement resilient and performant database processes and solutions Develop custom stored procedures, views, or user-defined functions Participate in database design and data access strategies Collaborate with cross-functional teams Debug and tune/optimize SQL code either directly or indirectly from application Support Tier2 development team with database requests as needed (including bug fixes, production data manipulation and feature testing) Coach, develop and mentor the database engineers in technical tools and techniques in order to maximize their individual contribution and professional growth to ensure they are successful Debug and tune/optimize SQL code either directly or indirectly from application Support software releases On-call duty may be required, responding to critical DB alerts and escalate if needed Qualifications Requirements/Skills:
Experience with designing and implementing large scale database systems at enterprise and/or Internet scale Support and encourage data engineering practices supporting a multi-source data ecosystem Solid understanding of data analytics and reporting solution concepts and strategies Intrinsic self-starter and problem solver Good communication skills Desire to work in a fast paced, evolving, growing, and dynamic environment Curiosity to explore new ideas and passion to make them happen Experience with performance tuning and a broad knowledge base of indexing strategies, In-Memory OLTP technologies and best practice SQL standards Hands on experience building processes for OLTP and OLAP processing Ability to collaborate with SQL developers and solve problems 5
years of developing and scaling MS SQL Server SaaS applications. Experience with SQL Server 2012 and above Experience with administration and configuration of sharded, multi-tenant databases Experience with Database Encryption Strategies (Encryption per Client, PIP encryption) Experience with scaling databases on Cloud platforms (preferably Azure) Familiarity with one or more industry standard source control solutions (Git preferred - experience with DACPAC a plus) Agile experience Pluses:
Experience designing and building Distributed Database ecosystems Experience working in a microservice architecture with separate datasources per microservice Solid understanding of Event Streaming Platforms such as Apache Kafka Experience with design and administration of data pipelines involving multiple data storage technologies (Relational DBs, NoSQL DBs, Data warehouses, Data Lakes, Event Streaming Platforms) Experience with PostgreSQL v9 and above Solid understanding and experience with NoSQL dbs Solid understanding of Spark, Cassandra, Snowflake SSAS a strong plus SSIS and SSRS AWS/Azure/Azure SQL Elasticsearch Data visualization and analytic software tools such as Tableau Ability to develop/debug C# .Net code.
Salary Range:
$80K -- $100K
Minimum Qualification
Database AdministrationEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
Responsibilities:
Collaborate with stakeholders from across the organization to set priorities and drive toward implementation Partner with our Architecture team in the design... build, and creation of our data platform Ensure database systems meet all requirements of performance, availability, scalability, quality and security to produce world class products Design and implement resilient and performant database processes and solutions Develop custom stored procedures, views, or user-defined functions Participate in database design and data access strategies Collaborate with cross-functional teams Debug and tune/optimize SQL code either directly or indirectly from application Support Tier2 development team with database requests as needed (including bug fixes, production data manipulation and feature testing) Coach, develop and mentor the database engineers in technical tools and techniques in order to maximize their individual contribution and professional growth to ensure they are successful Debug and tune/optimize SQL code either directly or indirectly from application Support software releases On-call duty may be required, responding to critical DB alerts and escalate if needed Qualifications Requirements/Skills:
Experience with designing and implementing large scale database systems at enterprise and/or Internet scale Support and encourage data engineering practices supporting a multi-source data ecosystem Solid understanding of data analytics and reporting solution concepts and strategies Intrinsic self-starter and problem solver Good communication skills Desire to work in a fast paced, evolving, growing, and dynamic environment Curiosity to explore new ideas and passion to make them happen Experience with performance tuning and a broad knowledge base of indexing strategies, In-Memory OLTP technologies and best practice SQL standards Hands on experience building processes for OLTP and OLAP processing Ability to collaborate with SQL developers and solve problems 5
years of developing and scaling MS SQL Server SaaS applications. Experience with SQL Server 2012 and above Experience with administration and configuration of sharded, multi-tenant databases Experience with Database Encryption Strategies (Encryption per Client, PIP encryption) Experience with scaling databases on Cloud platforms (preferably Azure) Familiarity with one or more industry standard source control solutions (Git preferred - experience with DACPAC a plus) Agile experience Pluses:
Experience designing and building Distributed Database ecosystems Experience working in a microservice architecture with separate datasources per microservice Solid understanding of Event Streaming Platforms such as Apache Kafka Experience with design and administration of data pipelines involving multiple data storage technologies (Relational DBs, NoSQL DBs, Data warehouses, Data Lakes, Event Streaming Platforms) Experience with PostgreSQL v9 and above Solid understanding and experience with NoSQL dbs Solid understanding of Spark, Cassandra, Snowflake SSAS a strong plus SSIS and SSRS AWS/Azure/Azure SQL Elasticsearch Data visualization and analytic software tools such as Tableau Ability to develop/debug C# .Net code.
Salary Range:
$80K -- $100K
Minimum Qualification
Database AdministrationEstimated Salary: $20 to $28 per hour based on qualifications Show more details...
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