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Related Questions
Does ShareFile offer a free trial, and how long does it last?
Yes, ShareFile offers a 30-day free trial for new users who want to test the platform's features and functionality. To sign up for the trial, visit the ShareFile website and provide your basic information.
Can ShareFile integrate with other business tools and software?
Yes, ShareFile offers a wide range of integrations with third-party apps and software, including Microsoft Office 365, Outlook, G Suite, Salesforce, SharePoint, QuickBooks, and many more. Integrating ShareFile with other tools can streamline your workflows and reduce manual data entry.
How much does ShareFile cost, and what are the pricing plans?
ShareFile offers several pricing plans tailored to different business needs, ranging from a basic Personal plan at $16/month for individual users to the Enterprise plan, which is customizable and requires a quote. Other plans include Team, Business, Virtual Data Room, and HIPAA-compliant storage. You can compare the features and pricing of each plan on the ShareFile website.
What is ShareFile, and what does it do?
ShareFile is an enterprise-level file sharing and storage service that allows businesses to securely manage, store, and share files across multiple devices, locations, and employees. The platform offers a broad range of features, including custom-branded file sharing portals, direct file editing, share links, e-signature, and document tracking, among others.
What customer support options does ShareFile offer?
ShareFile provides 24/7 customer support via phone, email, and chat, as well as a comprehensive knowledge base and community forum. ShareFile also offers personalized training sessions, webinars, and consulting services to help users maximize the platform's potential and address specific business needs.
How can I access my files on ShareFile?
You can access your files on ShareFile through multiple channels, including a web portal, desktop sync client, mobile app (iOS, Android, Windows), and Microsoft Outlook add-in. Depending on your subscription plan and permissions, you can also grant access to external collaborators and clients.
How secure is ShareFile, and what measures does it take to keep data safe?
ShareFile boasts robust security features, including data encryption in transit and at rest, redundant backups, anti-virus scanning, multi-factor authentication, user permissions, audit trail, and compliance certifications (e.g., SOC 2, HIPAA, PCI-DSS, FIPS). Additionally, ShareFile offers enterprise-level security controls and integration with third-party security tools.
How does ShareFile handle large files and file transfer speed?
ShareFile's upload and download speeds are among the fastest in the industry, thanks to its global content delivery network (CDN) and state-of-the-art infrastructure. ShareFile can handle files of any size, and it offers comprehensive file versioning and notification features to keep track of changes and updates.
What are some common use cases for ShareFile among businesses?
ShareFile can benefit businesses of all sizes and industries, but some common use cases include: sharing large files with clients and partners securely, collaborating on documents and projects with remote teams, streamlining internal document workflows and approvals, and complying with regulatory requirements (e.g., HIPAA, GDPR). ShareFile can also help businesses reduce IT costs, increase productivity, and improve customer satisfaction.
Can I customize the ShareFile interface and branding to match my company's look and feel?
Yes, ShareFile offers extensive customization options that enable you to brand your file-sharing portals, email notifications, and password pages with your company logo, colors, and messaging. You can also set up custom workflows and automate routine tasks using ShareFile's API and integrations with other business apps.