Yotpo
Platform

Yotpo is a customer content marketing platform that helps brands leverage user-generated content (UGC) and reviews to increase user engagement, retention, and sales. The website provides various tools and services to gather, manage, and promote customer reviews, photos, videos, and other UGC across different channels such as website, social media, email, and review sites. Yotpo also offers advanced analytics, AI-powered insights, and integrations with e-commerce platforms like Shopify and Magento. The platform is trusted by thousands of businesses worldwide, including Steve Madden, Staples, and Glossier.

Overall, YotPo has been a great tool for our company - increasing our revenue and helping us seamlessly integrate reviews and photos on our website. Overall: Yotpo has given us credibility!capterra.comUGC is an essential component of our website, and YotPo offers a simple-to-use software that easily integrates those revenue-increasing elements on our website.

Yotpo has two plans: free and premium. The free plan is limited but covers the basics of content moderation and generation, customization, and analytics. Let’s get started!contentgrip.comWith Yotpo’s visual UGC feature, teams can easily manage and display UGC content (such as customers’ Facebook and Instagram photos) across a brand’s website.

qwak.comYotpo is a pioneer in innovative ecommerce technology that leads to breakthrough moments throughout the creation process.

  • Encrypted
    Site is Encrypted

  • Country
    Hosted in United States

  • City
    Ashburn, Virginia

  • Latitude\Longitude
    39.0481 / -77.4728    Google Map

  • Traffic rank
    #5,692 Site Rank

  • Site age
    14 yrs old

  • Site Owner information
    Whois info

  • Founded
    2011

  • Headquarters
    New York

  • CEO
    Tomer Tagrin

  • Subsidiaries
    Swell Rewards,SWELL Inc,SMSBump

Traffic rank
#5,692
Site age
14 yrs
Location
United States
Popular Questions for Yotpo
Newest job postings for Yotpo
via Rocky Hill CT Geebo.com Free Classifieds Ads - Geebo posted_at: 3 days agoschedule_type: Full-timesalary: 20–28 an hour
As a Yotpo Strategic Client Success Manager, you will be responsible for spearheading customized strategy, deploying the Yotpo platform, and building relationships with some of the world's most established direct-to-consumer brands. Being a self-starter, metric-oriented, and consultative is an integral part of this role! You will: Spearhead customized strategy and build relationships with some of the world's most established direct-to-consumer brands As a Yotpo Strategic Client Success Manager, you will be responsible for spearheading customized strategy, deploying the Yotpo platform, and building relationships with some of the world's most established direct-to-consumer brands. Being a self-starter, metric-oriented, and consultative is an integral part of this role! You will:
Spearhead customized strategy and build relationships with some of the world's most established direct-to-consumer brands Identify and design short and long term strategies for our premium and diverse client base Create client-specific strategies that maximize ROI, leveraging insights, benchmarks, customer journey design and other best practices in digital marketing Excel in an ever evolving ecommerce space by creating detailed strategies and clear workplans to result in business success for your client portfolio Be a role model, sharing client success methodology with members of your immediate team as well as cross-departmentally Play a critical role in the... continued evolution of our Mid-Market Client Success team Develop opportunities to help the business drive up-sells and renewals Quarterly travel is anticipated for this position and is encouraged About you:
Minimum of 5 years of successful experience in client management/strategy/ consulting Experience of working with e-commerce and other website platforms, content management systems, and responsive websites Expertise presenting concepts and vision to senior teams and influencing their strategic thinking Ability to communicate technical concepts to technical and non-technical audiences Solid understanding of the digital marketing channels, particularly search engine, social media and email marketing Preferable knowledge (usage or implementation experience) with any of the following eCommerce platforms:
Demandware, Magento, Shopify, Bigcommerce, WooCommerce, or other proprietary or custom solutions Extra kudos for certifications in Google Adwords, Google Analytics and Facebook Blueprint are a plus Must have a valid U.S. work authorization to apply Bonus points for:
Experience in fast growing tech startup / B2B SaaS / e-commerce.
Salary Range:
$80K -- $100K
Minimum Qualification
Account Management, Sales, Digital Marketing & Social MediaEstimated Salary: $20 to $28 per hour based on qualifications
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via BeBee posted_at: 23 hours agoschedule_type: Full-time
If you shop online (and who doesn't these days?), then chances are you've already interacted with Yotpo. We're a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user-generated content are our bread and butter, but we have more solutions up our... sleeve, too. We have teams across the world, including If you shop online (and who doesn't these days?), then chances are you've already interacted with Yotpo. We're a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user-generated content are our bread and butter, but we have more solutions up our... sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria, and Australia — and we're still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video .

Sounds exciting? Then read on, because we're in pursuit of the best and the brightest minds to help us achieve our vision.

As an Associate Ops Manager at Yotpo , you will focus on process, performance, efficiency, and strategy. You'll succeed in and enjoy this role if you rely on quantitative and qualitative analysis to identify problems. You will be responsible for designing, building, and monitoring the day-to-day processes and infrastructure accordingly for Yotpo's Marketing, Partners, and SDRs teams, creating a tangible impact on the broader company.

You've seen us every time you shop online, but might not even know it. Yotpo is an eCommerce solution helping to create customer-centric shopping experiences for forward-thinking brands like Away Travel, THINX and Steve Madden. We have four global locations and $176M in funding from investors including Bessemer, Blumberg Capital & Access Industries.

Responsibilities:
• M anaging and analyzing data to make informed decisions about cross-demand generation strategies and campaigns.
• Implementing processes and systems to streamline cross channels initiatives and improve overall efficiency.
• Collaborating with all DG departments (Partners, Marketing & SDRs) to align efforts with overall company goals and objectives.
• Managing and maintaining the different DG-related platforms.
• Staying up to date with the latest DG trends and technologies to ensure that the company is using the most effective strategies.

Skills:
• Strong analytical and data management skills.
• Superb communication skills, both written and verbal
• Experience working in a fast-paced, data-driven environment
• Strong ability to nurture great working relationships with various teams and leaders
• Ability to influence other teams to collaborate and support your initiatives

Qualifications:
• Preferably 2+ years in a business ops, sales ops, channel ops, partner ops, or marketing ops role.
• Advantage - Experience with Salesforce or other CRM systems
• Must have Excel, PowerPoint/Google-Slides and project management high skills.
• Developed empathetic, user-first processes that encourage high-fidelity data entry
• You've made the most of your proximity to the data by surfacing which questions need to be asked and leveraging quantitative and qualitative methods to explore and answer them
• You've represented quantitative analysis as visual stories that are tailored to the needs of the audience
• Experience building reports and dashboards, as well as defining KPIs across segments
• You are a collaborative team player and fun to work with

You'd love Yotpo if:
• You thrive in an innovative environment and enjoy working with cutting edge and game-changing technology . You want to work with the most progressive, disruptive and beloved brands in eCommerce.
• You geek out a little bit knowing that Yotpo offers the most integrations in the eCommerce ecosystem.
• Working alongside awesome people at a diverse and inclusive company where your voice is heard and your perspective is encouraged matters to you.

#LI-Hybrid
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via VentureLoop posted_at: 12 days agoschedule_type: Full-timework_from_home: 1
If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user-generated content are our bread and butter, but we have more solutions up our... sleeve, too. We have teams across the world, including If you shop online (and who doesn’t these days?), then chances are you’ve already interacted with Yotpo. We’re a leading eCommerce marketing platform, on a mission to help brands of all sizes accelerate their growth through exceptional customer experiences. Loyalty programs, SMS marketing, reviews, and visual user-generated content are our bread and butter, but we have more solutions up our... sleeve, too.

We have teams across the world, including the US, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest minds to help us achieve our vision.

As a Director of Customer Success Operations, you will manage a team focused on optimizing our Customer Success and Customer Onboarding Organization. You will partner closely with Customer Success (CS) and Revenue leaders to inform strategic business decisions.

As part of the global operations team, you’ll draw insights from data and translate them into impactful action plans. You and the team will design the processes, systems to make order out of chaos, creating incentives that enable effective execution of our plans. You’ll manage cross-functional projects to operationalize needle-moving initiatives.

Please note:this role is based in NYC.

How you’ll have impact:
• Lead a team of Operations Managers, providing mentorship, coaching, direction and performance management.
• Own an influential part in designing and implementing service models and customer journeys. This includes playbooks, SLAs, triggers, segmentation, resource allocation, territory assignment, compensation.
• Plan and oversee all CS budgets and hiring plans.
• Define key performance metrics and targets; oversee and prioritize analyses and business intelligence assets to derive insights into the health of the business.
• Identify areas of opportunity; create and execute initiatives to create solutions.
• Design processes and organizational structures to optimize the operation according to the key metrics you will define.
• Create executive–level presentations for both local and global leadership reviews; organize quarterly business reviews.
• Perform ad-hoc analyses across multiple data sets and tools.
• Proactively identify, plan and implement projects with cross-functional teams, and execute change management, process and technology implementation.
• Assist in troubleshooting of operational issues as they surface; propose changes to systems and processes to fix root causes.

About you:
• 5+ years of professional experience in leadership roles in CS / Revenue / Business Operations in SaaS companies, in Business Intelligence, or in Consulting and Project Management roles
• Self-starter and high degree of motivation to go above and beyond the task at hand
• Comfortable with quantitative analysis
• Ability to translate complex information into easily consumable insights
• Excellent communications and presentation skills.
• Experience with Salesforce and with Python, SQL, Tableau (or similar analytical packages).
• Must have a valid U.S. work authorization to apply.

Bonus points for:
• Experience in a fast-growing tech startup / B2B SaaS / eCommerce.
• Working with globally distributed teams.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:
• 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
• 100% coverage of employee dental + vision premiums.
• Comprehensive life and disability insurance.
• Flexible Time Off (FTO) policy, sick time, and paid holidays.
• Equity in options.
• Company-sponsored 401K matching.
• Pre-tax Commuter and Healthcare benefits.
• Comprehensive paid leave for new parents and Dependent Care FSA.
• Individualized career development, rewards, and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a flexible hybrid capacity.
• Learn more about our Recruiting Process!
• Meet the team: Yonatan Gorfung, Tsvika Vishnievsky, Christopher Banks, Danielle Berkowicz

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end-of-year celebrations, affinity groups, and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal-opportunity employer, where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Base Salary $140,000 – 170,000

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks. In addition to base salary, this role includes a variable compensation component
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