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Help desk software
LiveAgent is a help desk software designed to help users bring personalization to customer interactions. LiveAgent presents an omnichannel universal inbox, real-time live chat, built-in call center, and a customer service portal. It offers customer...
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Help desk software is a tool used to organize, manage, and respond to service-related requests from internal and external sources. Customer inquiries are typically submitted via multiple channels, including email, phone, or social media. Customer...
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- 29 yrs old
- 5,675 Site Rank
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Best Overall: Freshdesk ». Best Budget: Spiceworks Cloud Help Desk ». Best for Small Businesses: Zendesk Suite ». Best for Ticket Management and Tracking: Zoho Desk ». Best for IT Help Desks ...
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- 29 yrs old
- 386 Site Rank
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The Best Help Desk Software of 2024. Zoho Desk: Best overall. Freshdesk: Best for integrations. Jira Service Management: Best for enterprise service management. Zendesk for Service: Best for ...
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- 31 yrs old
- 78 Site Rank
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The Best Help Desk Software Deals This Week*. Salesforce — Provide Effortless Customer Support. Zendesk — Zendesk Offers Top-Rated, All-in-One Customer Service Software. Sysaid — Free Trial ...
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- 29 yrs old
- 650 Site Rank
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2. SolarWinds Service Desk (FREE TRIAL). Tested on: Windows Environment SolarWinds Service Desk goes beyond the requirements for a Help Desk system because it includes change management and system monitoring functions as well. The utility was designed...
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- 9 yrs old
- 7,959 Site Rank
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Spiceworks Cloud Help Desk. LiveAgent. 1. Zendesk. Use case: Customer and employee experience. It's no secret that Zendesk is the G.O.A.T. of help desk software. Designed to enhance the employee experience (EX) and customer experience (CX), our...
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- 19 yrs old
- 279 Site Rank
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Jira comes with built-in automation, queuing, knowledge base, and asset management features. It matches your operational workflow and offers a number of integrations to complement your other service software. 3. Zoho Desk. Zoho Desk is a multi-channel...
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- 19 yrs old
- 401 Site Rank
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13. Solarwinds Service Desk. Best free help desk for IT support teams. If you need a tool to help you better manage IT-related requests, then Solarwinds Service Desk could be the right option for you. With Solarwinds Service Desk you're able to...
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- 15 yrs old
- 8,811 Site Rank
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1. Agile CRM. Agile CRM is a CRM suite with help desk capabilities. It offers tools to manage leads, track customer interactions, automate marketing campaigns, and provide support. The ticketing functionality of the tool allows you to organize incoming...
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- 24 yrs old
- 3,275 Site Rank
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